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7/29/2019 Design Thinking: Theory and Practice (166178494)
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Design thinking:
theory & practice
Sean Corcorran, General Manager, SES
Dr. Lennie Scott-Webber, Dir. Education Environments, SES
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what?
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human centered approach
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what is design thinking?
Design thinking is NOT about design.
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definitions
Fast Company | The methodology commonly referred to as design
thinking is a proven and repeatable problem-solving protocol
that any business or profession can employ to achieve
extraordinary results.
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definitions
MIT Press | Herbert Simon, in the "Sciences of the Artificial" (1969)
defined "design" as the "transformation of existing conditions
into preferred ones" (p. 55). Design thinking is, then, always
linked to an improved future.
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definitions
Design Thinking , Design Theory | Mode of inquiry that involves
people, space, artifacts, materials, and aesthetic experience,
following the process of transformation from a design concept to
a thing.
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who?
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Nigel Cross:
The instinctive one
Richard Buchanan:
Popularized “wicked problems”;connected to
innovation
Donald Schön:“Reflective
practitioner”
David Kelly
IDEO
Tim Brown“Change by design”
theorists:
1980-1990
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how?
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EMPATHIZE DEFINE IDEATE PROTOTYPE TEST
process:
methodology
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EMPATHIZE
process:
methodology
understanding the needs of those for whom you are designing
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DEFINE
process:
methodology
framing problems as opportunities for creative solutions
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IDEATE
process:
methodology
generating a range of possible solutions
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PROTOTYPE
process:
methodology
communicating the core elements of solutions to others
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TEST
process:
methodology
learning what works and doesn’t work to improve solutions
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see
shape
build
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design thinking in practice:an education case study
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empathize
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Empathize: education leaders
• Improving student success
• Employing new pedagogies
• Attraction of top faculty (and students)• Retention of students (and top faculty)
• Appropriate integration of technology
• Keeping up with demand (enrollment)• Maximizing space utilization
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Empathize: students
Students try to balance their digital and analog resources on small worksurfaces
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Heavy backpacks, stuffed with expensive technology, dumped on the floor
Empathize: students
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Empathize: students
Students assume a variety of different postures to stay engaged during long class sessions
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Heavy backpacks, stuffed with expensive technology, dumped on the floorStudents twist in desks to view instructor, whiteboard content, and fellow students
Empathize: students
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Empathize: education leaders
“In this, you’re stuck.”LETA, OHLONE COMMUNITY COLLEGE
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define
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Define: needs and opportunities
Re-invent the traditional college
tablet-arm chair to support activelearning pedagogies in dense
classrooms.
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Define: project “true north”
SLP1
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Define
“POD-NESS”
• A FLEXIBLE ENVELOPE THAT DEFINES
A STUDENT’S SPACE IN A DENSECLASSROOM ENVIRONMENT
• SELF CONTAINED - THE STUDENTS’
BELONGINGS HAVE A SPACE AND
MOVE WITH THE POD
• ORGANIZED - STUDENTS CAN
SURROUND THEMSELVES WITH THEIR
TOOLS AND INFORMATION
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ideate
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ideate
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ideate
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ideate
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ideate
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ideate
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ideate
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ideate
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prototype
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prototype
Base
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Storage
prototype
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prototype
Worksurface
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prototype
Seat
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prototype
Scale
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prototype
Context
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prototype
“Looks-like”
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test
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test
Students
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test
Faculty
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test
University of Michigan
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test
High School
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the result…
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Node™
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Node™
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Thanks!
