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Design and Manage Content-Rich Intranets & External-Facing Portals with SAP Portal Content and Site Management by OpenText

Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

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Page 1: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

Design and Manage Content-Rich Intranets &

External-Facing Portals with

SAP Portal Content and Site Management by OpenText

Page 2: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 3

New forces are rapidly changing the world of IT

Consumerization

Social

Cloud Big Data

Mobility

Page 3: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 4

Resulting in an ever-growing content chaos…

Page 4: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 5

• Unstructured content constitutes 80% of organizational data

• Doubles every 18 months

• ECM market grew 11% in 2011 to total of $4.3B

• 70% of firms say they will invest in ECM in 2012

• Market is expected to pass $5.0B by 2014

Source: Gartner: Enterprise Content Management Software, Worldwide, 2011

Enterprise Content Management (ECM) Market

$3.200M

$3.400M

$3.600M

$3.800M

$4.000M

$4.200M

$4.400M

2009 2010 2011

Page 5: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 6

0% 5% 10% 15% 20% 25%

Improve Efficiency

Optimize business processes

Compliance

Reduce costs

Mitigate risk

Enable collaboration

Improve customers service

Faster turnaround

competitive advantage

ECM - Drivers for Adoption / Pain Points

Productivity

Enterprise readiness

Collaboration

Source: AIIM-2011-ECM-State-of-Industry

Page 6: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 7

SAP Portal Content & Site Management by OpenText Adding the missing puzzle pieces for Portal Content Management

Page 7: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 8

SAP ECM Suite by OpenText

Archiving Secure, compliant, cost-efficient storage of information

Document Access 360 degree information access

Employee File

Management

Automate HR File

administration and

enable self-service

scenarios

Invoice

Management

and OCR

Minimize data

capture effort and

human

intervention

Streamline

accounts payable

processes

Digital Asset

Management

Optimized

management of

rich media assets

Integrate media

into marketing

communications

Document

Presentment

Automate

document

generation and

personalization

Extended

ECM

Best-of-breed

ECM with unique

SAP integration

and process

support.

Enterprise

Records

Management

Travel Receipts

Management

and OCR

Automate receipt

handling and

streamline

expense

management

process

Portal

Content

Management

Document

Management and

Collaboration

embedded into

SAP NetWeaver

Portal and

Enterprise

Workspaces

Portal

Site

Management

Powerful Intranet/

Extranet authoring

and publishing

embedded into

SAP NetWeaver

Portal and

Enterprise

Workspaces

Page 8: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 9

MANAGE EFFICIENT, FLEXIBLE CONTENT with SAP Portal Content Management by OpenText

Page 9: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 10

SAP Portal Content Management by OpenText

Key Features

Best-of-breed & Enterprise-ready Document Management & Collaboration system based on the

market-leading OpenText ‘Enterprise Library’

Tightly integrated with SAP Portal using Out-of-the-box iViews

Social Collaboration with ‘Pulse’

Enhanced search with OpenText ‘Search Provider’

Team Sites using ‘Enterprise Workspaces’

Enhanced content workflows seamlessly integrated with ‘Universal Work List’

MS Office / Outlook Connectivity with ‘Enterprise Connect’

Utilizes Portal infrastructure SSO, LDAP, Personalization, Theming, Mashups & Localization

Extended ECM upgradability & adaptability

Page 10: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 11

Discuss

Content Management Lifecycle

Comment / ‘Like’ Create / Edit

Consume Search

Follow

Use Workflows

Check in / out

Content

Contributor Consumer

Page 11: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 12

SAP NetWeaver Portal – fully rebranded and managed

Navigation

Edit

Search

SSO

Managed

Content

Roles

Branding

Page 12: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 13

Employees follow corporate news & procedures

Page 13: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 14

Web Content

Documents

Social

Collaboration

Content & Collaboration in one place

Page 14: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 15

Enhanced Document Management

Tree View

Doc List View

Properties

View

Page 15: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 16

State-of-the-Art Look&Feel

Digital Assets

integration

Page 16: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 17

Advanced Content Search

Search box

Search results

Portal Search box

Page 17: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 18

Advanced Content Workflows

Start Workflow

Page 18: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 19

Tasks management using Universal Work List (UWL)

Work items list

Work item

data

Page 19: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 20

Tight integration with MS Office

MS Word view

Page 20: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 21

Tight integration with Outlook

Outlook

Folders

Page 21: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 22

Tight integration with the Desktop Client

Desktop

Access

Page 22: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 23

INTERACT BETTER USING

SOCIAL COLLABORATION

Page 23: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 24

Enhanced Collaboration using Enterprise Workspaces

Workspaces

Filtering Workspaces

Administration

Page 24: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 25

User Profile with ‘Pulse’

Filters & Edit

Status &

Activity Feeds

User Profile

Page 25: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 26

Social Collaboration with ‘Pulse’ Status & Activity Feeds

Page 26: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 27

Discussions Around Content

Page 27: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 28

BUILD SECURE, SCALABLE, AND BEAUTIFUL

EXTERNAL FACING WEBSITES with

SAP Portal Site Management by OpenText

Page 28: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 29

SAP Portal Site Management by OpenText

Key Features

Best-of-breed & Enterprise-ready Web Content Management system based on the market-leading

OpenText ‘Web Site Management (RedDot)’

Tightly integrated with SAP Portal using Out-of-the-box iViews

Empowering non-technical editors to create, edit, and manage content

Structured & unstructured data convergence using Application Integrator

Enhanced content workflows User-defined workflows

Multi-channel publisher allows publishing web content outside SAP Portal

Multi-language tools allow semi-automatic translation and localization

Utilizes Portal infrastructure SSO, LDAP, Personalization, Theming, Quick-Launch, Mashups &

Localization

Page 29: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 30

SAP Portal

Config

Delivery

Navigation

Assistant

Smart Edit Delivery Server

Approval

Localization

Workflow

Web Content Management Lifecycle

Contributor

Consumer Admin

Page 30: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 31

Edit

Portal Site Management – Smart Edit

Page 31: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 32

Portal Site Management – Smart Edit

Web Site

Navigation

Editing Menu

‘Red Dots’

Web Content

iView

Page 32: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 33

Search Social Collaboration UWL & Favorites

Collaboration iViews Enterprise Workspaces

Infrastructure

Single Sign On (SSO)

SAP Extended Enterprise Content Management by OpenText Suite 2010

Content Server 10.0

SAP NetWeaver Portal 7.3

DM iViews

Add document

Add folder

Add arbitrary items

Item operations: Copy, move, edit,

delete, add version, reserve

Tree view, Content list,

Properities iViews

Discussions

Discussion forums

Threads and posts

Workflow

Initiation on document

UWL integration

Modules available in Gallery

Document Search

Document Work

Document Browse

Activity Feed

To use as-is or as template

Integrate PCM Search Provider

into Portal Search

Basic & Advanced search

Folder browse

Activity Feeds: folders, documents,

colleagues

View, comment, share status

User Profile

Workflow integration into SAP

NetWeaver UWL

Favorites integration of most-

used/liked PCM views

SAP Portal Content Management by OpenText

Main Components

Personalization

Theming

Localization

Page 33: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 34

Management Server

SmartEdit

Workflow

Translation

Multichannel

Content Sharing

Publisher

Delivery Server

Content Delivery

Dynamic & Personalized

Navigation Service

Content Repository

SSO

Portal Manager

SmartView iView

SmartEdit Link

Navigation Integration

Indexing and Search (TREX)

SAP Portal Site Management by OpenText

Main Components

Page 34: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 35

MAKING THE MOST OF MOBILE

CONTENT ON THE MOVE

Page 35: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 36

Consuming the portal into mobile devices

Page 36: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 37

Mobile Documents

Page 37: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 38

Mobile Web Sites

Page 38: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 39

Consuming the portal into mobile devices

SAP NetWeaver Portal (> 7.3 SP5)

Framework 1 Framework 2 Framework 3

SS

O

SS

O

SS

O

2 3 1

Rule

Collection

/irj/porta

l/mo

bile

*

LDAP

Administration

Page 39: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 40

CREATE DIVERSIFIED AND ROBUST

BUSINESS SCENARIOS

Page 40: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 41

Examples of Business Scenarios

Users

Interaction

Sales

Portal

Product

Catalogue

HR Manager

Workspace

Citizen

Portal Supplier

Portal

Supplier

Workspace

Customer

Portal

Sales Team

Workspace

R&D

Community

SOPs

Employee

Portal

Office Move

Workspace

HR

Onboarding

PCM/ EWS

PCM/ PSM

Page 41: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 42 42

Thank you !

For more details please contact:

Ohad Levy

[email protected]

T: +972-9-777-9977

Page 42: Design and Manage Content-Rich Intranets & External-Facing ......personalization Extended ECM Best-of-breed ECM with unique SAP integration and process support. Enterprise Records

© 2012 SAP AG. All rights reserved. 40

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