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  • 2008 Weihrich and CanniceChapter 8. Organizational Structure: Departmentation*MANAGEMENT: A GLOBAL AND ENTREPRENEURIAL PERSPECTIVE by Weihrich, Cannice, and KoontzOrganization Structure: Departmentation Chapter8

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationAfter studying this chapter, you should understand:1.The basic patterns of traditional departmentation and their advantages and disadvantages.2.Matrix organizations.Strategic business units.Organization structures for global enterprises.5. The virtual and boundaryless organizations.6.That there is no single best pattern of departmentation.

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationDepartmentation by Enterprise FunctionMost widely employed basis for organizing activities and is present in almost every enterprise at some level in the organization structure.No generally accepted terminology for functional departments: A manufacturing enterprise employs the terms production, sales, and finance; a wholesaler is concerned with such activities as buying, selling, and finance; and a railroad is involved with operations, traffic, and finance.

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationFig. 8-1 Departmentation by Enterprise Function

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationDepartmentation by Territory or Geography Rather common in enterprises that operate over wide geographic areas.

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationFig. 8-2 Departmentation by Territory or Geography

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationFig. 8-3 Departmentation by Customers

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationFig. 8-4 Departmentation by Product

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationMatrix Organization The combining of functional and project or product patterns of departmentation in the same organization structure.

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationFig. 8-5 Matrix Organization (in engineering)

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationGuidelines for Making Matrix Management Effective 1.Define the objectives of the project or task.2.Clarify the roles, authority, and responsibilities of managers and team members.3.Ensure that influence is based on knowledge and information, rather than on rank.4.Balance the power of functional and project managers.5.Select an experienced manager for the project who can provide leadership.6.Undertake organization and team development.7.Install appropriate cost, time, and quality controls that report deviations from standards in a timely manner.8.Reward project managers and team members fairly.

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationStrategic Business Units (SBUs) Distinct little businesses set up as units in a larger company to ensure that a certain product or product line is promoted and handled as though it were an independent business.

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationFig. 8-6 Strategic Business Units

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationOrganization Structures for the Global Environment Organization structures differ greatly for enterprises operating in the global environment. The kind of structure depends on a variety of factors, such as the degree of international orientation and commitment.

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationThe Virtual Organization A rather loose concept of a group of independent firms or people that are connected often through information technology. These firms may be suppliers, customers, and even competing companies.

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: Departmentation

    Boundaryless Organization

    Jack Welch, former CEO at GE (General Electric), stated his vision for the company as a boundaryless company, an open, anti-parochial environment, friendly toward the seeking and sharing of new ideas, regardless of their origin. The purpose was to remove barriers between the various departments as well as between domestic and international operations.

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationChoosing the Pattern of DepartmentationThere is no one best way of departmentation that is applicable to all organizations and all situations. Managers must determine what is best by looking at the situation they face.The jobs to be done and the way they should be doneThe people involved and their personalities The technology employed in the department The users being servedOther internal and external environmental factors in the situation

    Chapter 8. Organizational Structure: Departmentation

  • 2008 Weihrich and Cannice*Chapter 8. Organizational Structure: DepartmentationKEY IDEAS AND CONCEPTS FOR REVIEWDepartmentation by enterprise functionDepartmentation by territory or geographyDepartmentation by customer groupDepartmentation by product

    Matrix organization (or grid, or project, or product)Strategic business unitOrganization structures for global enterprisesVirtual organizationBoundaryless organization

    Chapter 8. Organizational Structure: Departmentation

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