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Deploying Windows Mobile solutions. The opportunities and challenges. Steve Reynolds and Dan Sadler TBS. Agenda. About TBS The TBS field mobility solution The opportunities of field mobility deployment Demonstration Drive Assist case study Conclusion. Some of our TaskMaster clients. - PowerPoint PPT Presentation
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Agenda
About TBSThe TBS field mobility solutionThe opportunities of field mobility deploymentDemonstrationDrive Assist case studyConclusion
Some of our TaskMaster clients
Is a fully managed field worker mobility solution that:
Connects to all enterprise systems
Wirelessly distributes information to and from the field force
Delivers information in a flexible intuitive format
TBS solution overview
Harness’s new technologies:
Visual Studio .NET 2005
.NET compact framework 2.0
SQL 2005 / SQL for CE
SQL 2005 reporting services
TBS solution overview
TBS solution architecture
Direct interface into our clients’ enterprise system(s) Supports a multitude of different wireless networks TaskMaster manages the communications between host and client TaskMaster Client available on varied devices and varied platforms Low running costs – typically less than 2Mb per month on GPRS
TM Studio
TM Monitor
TMApplication
ServerT
M C
om
ms
TM
Interface
Interface
con
nectors
CustomerEnterprise
RemedySAPSeibelOracleEtc.. XML
Mobile Comms
Infrastructure
Mobile Comms
Infrastructure
TaskMaster software architecture
TBS solution architecture
Application Server
Application Server
SQL
SQL
Cluster NLB
TM Comms
TM Comms
NLB
Web Services/ XML
Customer System
Comms
TaskMaster solution IT landscape
The corporate requirement
Introduce technologies and applications that :Enable businesses compete with lower cost operationsImprove customer satisfaction and retentionImprove the return on salesImprove service delivery & qualityStep innovations that differentiate businesses from the rest
Wireless enterprise revenues by industry
$0
$1,000
$2,000
$3,000
$4,000
$5,000
2001 2002 2003 2004 2005 2006 2007
Other industries andservicesElectricity, gas and water
Healthcare and socialservicesConstruction
Real estate and property
Transportation andcommunicationsFinancial services
Wholesale, retail andrepairsManufacturing
Source Yankee Group
The main benefits of field mobility
Improved customer service and customer relationships
New or improved products and services New business models/modes of operation Better response times Greater flexibility Greater efficiency/productivity Lower operating costs Tighter control of the business Cost effectively meet legislation/regulatory
requirements Collected data can be used to provide new
services
The issues
Meteoric growthPaperwork processing holding back potential expansionPaperwork adversely affecting driver productivityCall Centre driver focused rather than customer focusedLack of driver visibilityVehicle allocation issuesEnvironmental concerns
Solution objectives
Shorter vehicle movements meaning less fuel used75% reduction in delivery paperwork Reduction in fleet purchases through improved stock utilisationDelivery time reduced from four to two hoursImproved driver safety through spoken directions Enhanced productivityIncreased data security
The results
1.5 million sheets of paper saved3.6 million miles of unnecessary journeys eliminated20% improvement in fleet utilisation15% increase in business with no increase in manpower66% reduction in delay on invoicing – 28 day reduction in debtor days
Corporate Field Mobility delivers compelling business benefitsThe technology is now provenThe costs stack upStart planning for corporate mobility nowBut be mindful of the future
Conclusion
Partnership is the key to success
Thank you for listening
www.tbsmobility.com