Department of MedicineAdministrationGrand Rounds

Framework for Effective Leadership

David Coleman, M.D.August 19, 2014

Who Is a Leader?

Are any of you in Leadership Positions?

Are any of you Leaders?

Can Leadership Skills be Learned or are they Innately Determined?

How is Leadership Different from Management?

Transactional vs Transformational Leadership

Why do Leaders Succeed? Five Key Personal Characteristics

Self AwarenessDesire to Create GenerouslyVisionPeople SkillsThe Edge

Five Key Commitments for Effective Leadership

Commit to Something Larger than Yourself

Commit to Both Transactional and Transformational Leadership

Commit to Effective Communication

Commit to Modeling and Enforcing Standards of Integrity

Commit to Enhancing Your Personal Capacity

How Can You Develop Your Leadership and Management Skills?

Commit to Developing Your Inner Leader

Commit to Developing Your Team

Develop Your Inner Leader

Commit to Something Larger than Yourself

Self Awareness

Define your Vision and Values (what matters to you?)

Define the future you want for yourself and for your group

Develop your Inner Leader (con’t)

Be direct

Be attuned to your audience

Model Integrity

Expand your personal capacity

Develop Your Unit/Team

Set and enforce performance expectations

Recognize and reward high performance

Prioritize Execution

Overcoming barriers

Develop your Team (con’t)

Enforce Standards of Integrity

Align Organizational Culture and Strategy

Empower Performance: Organizational Structure

Develop a sense of Community

Communicate and listen effectively– Get the medium right– Listen for the context

Define the FutureHow do you plan to make a difference in the future of your unit?

Create Possibility: Are your statements about the future credible? Passionate? Optimistic? Aspirational? Respect the past?

Elicit what’s most important to others (spoken and unspoken)

Is your future aligned with that of stakeholders?

Commit to Effective Communication

“The greatest problem with communication is the illusion that it has occurred”

George Bernard Shaw

Effective Communication

Be Attuned to the Audience

Be Direct

Get the Medium Right

Recognizing Motivators and De-Motivators for High Performance

Motivators – Work itself– Achievement– Recognition for

Achievement– Responsibility– Growth– Advancement

De-motivators– Administration– Organizational Policy– Supervision– Interpersonal

Relationships– Working conditions– Salary– Status– Security

Adjusting the Approach to Your Team’s Members

AB ILITY

ACCEPTANCE OF CHANGE

ENTHRALL DELEGATE

SELL TELL

Leadership DevelopmentSummary

Lead from where you Stand

Use the Rear View Mirror to understand and respect where your unit has been but not to find the way

Embrace the Characteristics and Key Commitments of Successful Leaders

Build a Team that Creates, Models, Values, Executes, and Sustains Excellence

Recognize the importance of your Example and your Actions in establishing standards and values