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Department of MedicineAdministrationGrand Rounds
Framework for Effective Leadership
David Coleman, M.D.August 19, 2014
Who Is a Leader?
Are any of you in Leadership Positions?
Are any of you Leaders?
Can Leadership Skills be Learned or are they Innately Determined?
How is Leadership Different from Management?
Transactional vs Transformational Leadership
Why do Leaders Succeed? Five Key Personal Characteristics
Self AwarenessDesire to Create GenerouslyVisionPeople SkillsThe Edge
Five Key Commitments for Effective Leadership
Commit to Something Larger than Yourself
Commit to Both Transactional and Transformational Leadership
Commit to Effective Communication
Commit to Modeling and Enforcing Standards of Integrity
Commit to Enhancing Your Personal Capacity
How Can You Develop Your Leadership and Management Skills?
Commit to Developing Your Inner Leader
Commit to Developing Your Team
Develop Your Inner Leader
Commit to Something Larger than Yourself
Self Awareness
Define your Vision and Values (what matters to you?)
Define the future you want for yourself and for your group
Develop your Inner Leader (con’t)
Be direct
Be attuned to your audience
Model Integrity
Expand your personal capacity
Develop Your Unit/Team
Set and enforce performance expectations
Recognize and reward high performance
Prioritize Execution
Overcoming barriers
Develop your Team (con’t)
Enforce Standards of Integrity
Align Organizational Culture and Strategy
Empower Performance: Organizational Structure
Develop a sense of Community
Communicate and listen effectively– Get the medium right– Listen for the context
Define the FutureHow do you plan to make a difference in the future of your unit?
Create Possibility: Are your statements about the future credible? Passionate? Optimistic? Aspirational? Respect the past?
Elicit what’s most important to others (spoken and unspoken)
Is your future aligned with that of stakeholders?
Commit to Effective Communication
“The greatest problem with communication is the illusion that it has occurred”
George Bernard Shaw
Effective Communication
Be Attuned to the Audience
Be Direct
Get the Medium Right
Recognizing Motivators and De-Motivators for High Performance
Motivators – Work itself– Achievement– Recognition for
Achievement– Responsibility– Growth– Advancement
De-motivators– Administration– Organizational Policy– Supervision– Interpersonal
Relationships– Working conditions– Salary– Status– Security
Adjusting the Approach to Your Team’s Members
AB ILITY
ACCEPTANCE OF CHANGE
ENTHRALL DELEGATE
SELL TELL
Leadership DevelopmentSummary
Lead from where you Stand
Use the Rear View Mirror to understand and respect where your unit has been but not to find the way
Embrace the Characteristics and Key Commitments of Successful Leaders
Build a Team that Creates, Models, Values, Executes, and Sustains Excellence
Recognize the importance of your Example and your Actions in establishing standards and values