Department for Internal Development-IT Strategy 2011-15 2013 Revision

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    Department for Internal Development-

    Strategy 2011-15(2013 Revision)

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    Business Context

    Current Business Opportunity as well objective world poverty

    Fosters healthy partnership with the governments, civil society, private sector as we

    Focuses on output and result with greater emphasizes laid on wealth generation

    and girls and women

    Target Pakistan and Afghanistan to reshape the way these countries and their gover

    achieve the historic 0.7% ODA/GNI ratio in 2013

    Change Plans Expects to have more flexible and influential workforce which is self dependent wit

    Information Age

    Main aim is to reduce the core administration expenditure and maintaining the f

    expenses

    Planned reduction in number of overseas DFID offices and travels by use of video c

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    Framework of DFID IT Strategy

    Framework governing the IT strategy

    Business Solutions Department (BSD) Key contributor and tech leade

    Access to business architecture ,knowledge and information management

    Remote, flexible and mobile working

    Use of BYOD devices

    Satellite communication o maximize the reach and convenience of communicatio

    Humanitarian response

    shift to digital channels for communications and cloud solutions

    Good level of IT and digital competence

    Collaboration across the departments with minimal infrastructure

    Necessary, Adequate or Redundant? Necessary keeping in mind the wide scale spread of the initiative requiring independency and

    Future, needs to exploit and keep pace with the emerging technologies as well as make a

    analysis before developing on that

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    Expectations from IT for DFID Reduce administrative costs (Drive cost savings)

    Increase efficiency and delivery of initiatives

    Identification and management of information risks by BSD

    Appropriate access to systems and information by the end user

    Maintain a balance between security and sharing

    Remote, flexible and mobility in working with minimum dependency on hardware and equipment

    Access to info as and when users need it

    Maintaining the Global Communications network and reduce its delivery cost

    Satellite communications for fragile states with poor infrastructure

    Officein a box

    Digital Strategy:

    Reduction in IT contractors and suppliers

    Building IT Capability for betters results and transparency

    Reduce carbon footprint

    Collaboration between various partners

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    Specific Technologies to be Invested Into

    Cloud Solutions

    Maintain adequate Standards for Digital strategy to bring more and more peopdigital media platforms

    Cost savings

    make them smoother and more reliable

    Enable transfer of technology across multiple user devices leveraging t

    devices and apps to reduce paper work E.g.: Driving license applications

    Common framework for all government systems to remove redundancy

    Equality Impact assessment

    Central Integration Layer using SOA principles

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    IT Governance- Finance and Approval

    Corporate Body/Unit Responsibilities

    Chief Information Officer IT delivery ,development and support

    Corporate Performance Group

    Managing investment of admin capital Change Projects

    Decisions on projects more than 0.5 million inves

    BSD Board Take decisions on projects less than 0.5 million in Monitor progress against plan

    Risk management and cost benefit analysis

    DFID & Cabinet OfficeSpending Controls

    Financing the expenses.

    Final call by ministers

    1. To much government dependent2. Bureaucratic structure might result in delays and lack of efficiency3. Agile approach is not the success mantra always.

    4. Has not been success in all historic cases

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    IT Governance- InformationAssuranceCorporate Body/Unit Responsibilities

    Chief Information Officer Deputy Senior Information Risk Owner

    DG of Corporate Performance Group Senior Information Risk Owner.

    Information Security Management Group Advisory to CIO

    IT Security Officer Accreditation of IT systems Independent of CIO

    Architecture & Design Review Board Ensuring new systems conform to standard

    Any deviation to get approval from Head o

    Innovation Team.

    Change Agreement Board Approve the deployment of all systems into

    environment.

    Ensuring all stakeholders are satisfied.

    1. Separate Risk Assessment Team.

    2. Security standards should be updated to new 2013

    3. Head of Business Innovation Team has influence of Government.

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    Charge back versus Show back Model

    Charge back Model

    Bills are send to different department based on their demand as well as usage of resour

    Disadvantages:

    If each department has its own resources then utilization is not efficient.

    Accounting becomes a problem in case of sharing of resources among the departments

    Conflict of interest bound to arise

    Show back Model:

    Bills are not send just the notifications of the usage to keep a track and be awareness o

    resource utilization.

    Financial purpose it is serving:

    Encourages better transparency and efficiency in use of resources

    makes accountability easier

    Resource sharing is easy to track

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    Metrics to measure contribution of IT

    Informational and operational risk management through BSD governance framework

    UYOD and BYOD policy to ensure flexible working

    Strengthening of network monitoring tools to improve planning bandwidth capacity

    Satellite Communication

    Unifies conferencing to DFID sites

    Improving the existing systems to improve reporting capabilities and flexibility

    Publishing the open data to make it more transparent

    Creation of Digital Advisory Panel

    More emphasis on staff self help and self service

    virtual server technology to monitor performances

    Management information project in early 2014 to capture information, perform analysis for d

    making

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    Required Skill set for IT Implementation of DF

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    Skill development Initiative: Engagement of PrSector

    Vocational training programmes

    Inculcation of youth

    Target women

    Training market trough competitive contracting

    Public and private training based institutes

    Introduction of required certification programmes for rightful recruitment

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    Prime purpose was to non-staff IT spend by 50% while meeting ICTsneeds

    Focus on in-house and open source packages to drive cost cutting

    Use of Government framework contracts including G-Cloud and Digital Services Frame

    cost and services at right price

    Internal training to generate talent pool

    Centralized procurement of IT Goods and Services through BSD to ensure the fit

    consistency

    IT Sourcing Policies of DFID

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    Comprehensiveness of IT Road map

    Financial

    Cost savings through increased reliance on efficient IT processes. Showback cost model to acco

    accurately the IT expenses of each department. Reduction in non-staff and staff costs.

    Technological

    Sharing and interoperability of systems; Digitization of communication channels; satellite chann

    states; global communication networks. Feedback mechanism

    Human

    Remote, flexible and mobile working of employees; Training staff and promoting self service

    Social/Cultural/Environmental

    Reduce poverty; focussing on wealth creation, girls and women; Humanitarian, Emergency respreducing carbon footprint. Open and transparent operation

    Collaboration

    Between governments, civil societies, private sectors and multilateral institutions