www.FrontOfficeRocks.com

How Do Patients Judge

Us?

Is It This?

Or This?

How Do You Want to Be

Judged?

How Do You Want to Be

Judged?

Is It This?

Or This?

How Do You

Want to Be

Judged?

Why Do Staff Matter?

It Can Be The

Difference Between:

AND

Intro To Video Based

Training:

VideoTraining Data ❖Video Training Can Facilitate More Effective

Training & Higher Level Of Retention

❖Communicating Large Amounts of Information is

Best Done in a Visual Manner

❖Employees Can Watch and Process at Their Own

Pace

❖Video-Based Training Can Be Done Without

Taking Away Time From Other Employees

❖Can Train Multiple People and/or One Person

Multiple Times, if Necessary

VideoTraining Data

❖Videos Shorter Than Ten Minutes Can Be

Quickly Absorbed and Comprehended

❖Video-Based Training Can Show Real

World Examples for Each Working Situation

❖Can Teach Employees The Way You Want

Them To Learn... Not Based Off Other

Employees and Potential Bad Habits

Keep It Simple -

One Step At A Time ❖Hold Off On Cross Training Until They

Have Accomplished Their Own Job

Description

❖Start With Their Immediate Role So They

Don’t Get Overwhelmed Or Teach Too

Much That Will Be Quickly Forgotten

❖Don’t Micro-Manage - It Sends A Signal Of

Lack Of Confidence

❖Have Regular Meetings/Check In With

New Employees

Progression In A

Dental Office

❖Receptionist

❖Scheduler

❖Treatment Plan Coordinator/Financial

❖Office Manager

Why Front Office

Rocks?

To Help You Train a

Great Team

So You Can Focus On

Being A Great Dentist

Sign Up This Week

Get 2 Extra

Mystery

Calls

THANK YOU!

www.FrontOfficeRocks.com