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Denison Consulting Certification Workshop Day 2. Developing Leaders & Leading Change. The Link Between Culture & Leadership. - PowerPoint PPT Presentation
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All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.
Denison Consulting Certification Workshop
Day 2
All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.
Developing Leaders & Leading Change
All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.
The Link Between Culture & Leadership
“The bottom line for leaders is if they do not become conscious of the cultures in which they are embedded, those cultures will manage them. Cultural understanding is desirable for all of us, but it is essential to leaders if they are to lead.” Edgar Schein, Ph.D.,
Former Professor at MIT and recognized authority in the field of
Organizational Culture and Leadership
“Culture and leadership, when one examines them closely, are two sides of the
same coin and neither can really be understood by itself.”
Why Leadership Development?
1) To help an organization meet today’s business challenges – as well as the challenges of the future
2) To develop leaders who are capable of maximizing the performance of their employees
3) To demonstrate an organization’s commitment to high-performance and continuous improvement
4) To create an environment in which open communication and feedback is encouraged and employee empowerment is valued
5) To foster consistent leadership values, practices and behaviors throughout an organization
6) To establish leadership development as a GOOD habit and routine in the organization
Who is the target of the development process? Sr. Leadership Middle Managers Front-line management
Who will have access to the data? Leader only Leader and his/her Boss HR Others
Key considerations for implementing 360’s as part of a
Leadership Development strategy
How will the feedback be used? Developmental purposes only Team development Performance appraisal (Not recommended)
How will development plans be created and executed? Expectations for the creation of a Development Plan Follow-up coaching support (from whom) Organizational resources available
Is there a communication plan in place? Purpose & goals Data collection details including timelines Confidentiality expectations Development plan development and implementation
All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.
The Denison Leadership Development 360
The Denison Leadership 360
Is based on the Denison Model of High Performance
Recognizes that leaders have a significant impact on the culture of an organization and the employees and teams they lead
Is a development tool designed to provide leaders with constructive feedback regarding their capabilities in areas that ultimately impact how their team and organization performs
2012 Leadership Global Benchmark
13,959 leaders included in the normative database
Representing over 900 companies and rated by
over 206,000 bosses, peers, and direct reports
Wide variety of industries, job function, management level, and tenure represented
Benchmarks are stable across years
360 Benchmarks
1 2 3 4 5 6 7
Strongly Disagre
e
Strongly Agree
Rarely Used
360 Benchmarks
1 2 3 4 5 6 7
Strongly Disagre
e
Strongly Agree
Scores in this area lead to Low percentile rankings when compared to the database of leaders.
Mean scores in the 5.5 to 5.8 range will place a leader around the 50th percentile on most indices.
“But my people rated me about average!”
1 2 3 4 5 6 7
Strongly Disagre
e
Strongly Agree
360 Benchmarks
Effective Leader
A recently hired president in the retail industry Known for ability to increase sales, quality, and profits Creative risk taker - pushes the envelope Drives intense customer focus throughout organization Viewed as having chairman of the board potential Continuously sought out for high profile CEO positions
Self Combined Other
Less Effective Leader
A recently dismissed President in the retail industry Tenure resulted in several years of declining sales and market share Over-control a key problem Failure to provide long term sense of direction led to lack of identity in the
marketplace Short term focus resulted in failure to meet changing customer requirements
Self Combined Other
High Potential Executive
Being groomed for CEO of major corporation Always develops her direct reports who are constantly promoted Known as extremely demanding and accepts nothing but top performance No nonsense leader respected and admired by employees THE organizational role model for high performance
Self Combined Other
Large Perception Gap
Manages by fear and intimidation Always blames others for mistakes Solid technical skills, but lacks basic management skills High level of turnover in division No awareness of negative impact on productivity of employees
Self Combined Other
Business Case Studies
All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.
Additional Denison Products, Services &
Support
All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.
Key Phases of Data Collection & Analysis
Report Delivery
PROJECT PHASESPROJECT PHASES
COMMUNICATION Internal Support &
Alignment Creating Awareness Invitations & Participation
Information Roll-Out
Change Monitor / Re-Survey
Project Specs
Client Needs
Purpose
Personalization
Participation Monitoring
Data Interpretation Technical Support
Survey Items
Demographics & Reports
Action Planning & Implementation
Project Planning Set-Up & Design Administration & Reporting Measuring Progress
Survey Development
Report Delivery
PROJECT PHASESPROJECT PHASES
COMMUNICATION Internal Support &
Alignment Creating Awareness Invitations & Participation
Information Roll-Out
Change Monitor / Re-Survey
Project Specs
Client Needs
Purpose
Personalization
Tech & Business Support
Data Interpretation Participation Monitoring
Survey Items
Demographics & Reports
Action Planning & Implementation
Project Planning Set-Up & Design Administration & Reporting Measuring Progress
Survey Development
• Context & Goals• How we help you achieve your goals?
• Open dialogue about entire process • Previous survey experience – good or bad?• Support based on your specific needs
• Survey Population & Timelines
Report Delivery
PROJECT PHASESPROJECT PHASES
COMMUNICATION Internal Support &
Alignment Creating Awareness Invitations & Participation
Information Roll-Out
Change Monitor / Re-Survey
Project Specs
Client Needs
Purpose
Personalization
Tech & Business Support
Data Interpretation Participation Monitoring
Survey Items
Demographics & Reports
Action Planning & Implementation
Project Planning Set-Up & Design Administration & Reporting Measuring Progress
Survey Development
• Survey Link Personalization
• Demographic & Custom Questions
• Survey Development• Final review and approval of
survey link
Report Delivery
PROJECT PHASESPROJECT PHASES
COMMUNICATION Internal Support &
Alignment Creating Awareness Invitations & Participation
Information Roll-Out
Change Monitor / Re-Survey
Project Specs
Client Needs
Purpose
Personalization
Participation Monitoring
Data Interpretation Technical Support
Survey Items
Demographics & Reports
Action Planning & Implementation
Project Planning Set-Up & Design Administration & Reporting Measuring Progress
Survey Development
• Participation monitoring• Real-time updates• Targeted reminders• Overall response rate
• Technical support
• Report delivery
Report Delivery
PROJECT PHASESPROJECT PHASES
COMMUNICATION Internal Support &
Alignment Creating Awareness Invitations & Participation
Information Roll-Out
Change Monitor / Re-Survey
Project Specs
Client Needs
Purpose
Personalization
Tech & Business Support
Data Interpretation Participation Monitoring
Survey Items
Demographics & Reports
Action Planning & Implementation
Project Planning Set-Up & Design Administration & Reporting Measuring Progress
Survey Development
• Key takeaways/high level trends• Education on interpretation
• Incorporate results into strategic planning efforts
• Progress measurement• Identify areas of focus• Accountability and commitment
• Connect you to relevant resources
Report Delivery
PROJECT PHASESPROJECT PHASES
COMMUNICATION Internal Support &
Alignment Creating Awareness Invitations & Participation
Information Roll-Out
Change Monitor / Re-Survey
Project Specs
Client Needs
Purpose
Personalization
Tech & Business Support
Data Interpretation Participation Monitoring
Survey Items
Demographics & Reports
Action Planning & Implementation
Project Planning Set-Up & Design Administration & Reporting Measuring Progress
Survey Development
• Support with communications throughout the process• Sample communications/plans• Example of best practices
The Denison Modules
InnovationInnovation
CommitmentCommitment
EngagementEngagement
TrustTrust
Short instruments that may be added to the DOCS
Brief (5-7 items), reliable, and valid measures
Benchmarked against a database of organizations
Data reported in means and percentiles
Strengthens the value of information from the DOCS
Short instruments that may be added to the DOCS
Brief (5-7 items), reliable, and valid measures
Benchmarked against a database of organizations
Data reported in means and percentiles
Strengthens the value of information from the DOCS
Denison Survey: Content Modules
30
DOCS–Modules Link: Overview
Overlap
The DOCS provides some information about the topics
covered in the content modules
Overlap
The DOCS provides some information about the topics
covered in the content modules
The DOCS Assesses a high
performance business culture
Identifies cultural strengths/weaknesses as they apply to organizational performance
Results are presented using the DOCS benchmark database
The DOCS Assesses a high
performance business culture
Identifies cultural strengths/weaknesses as they apply to organizational performance
Results are presented using the DOCS benchmark database
Content Modules
Supplement information provided by the DOCS with more targeted questions
Potential outcomes to a positive organizational culture
Results are presented using each module benchmark database
Content Modules
Supplement information provided by the DOCS with more targeted questions
Potential outcomes to a positive organizational culture
Results are presented using each module benchmark database
31
The Culture Snapshot
Developed in Partnership with Leader OnBoarding
Increases probability of leader success and retention
Reduces the cost of onboarding new leaders
Faster integration
Increased employee satisfaction
Higher probability of organizational success
A subset of the standard culture survey (36 items)
Administered to a select group of raters early in a new leader’s tenure
Designed as a tool to build early understanding of the culture of the new leader’s operation, department, or unit
The Culture Snapshot
The Culture Snapshot Report
The Denison Leadership Potential Report
Developed In Partnership With Hogan Assessments
The Leadership Potential Report
The Leadership Potential Report
Scoring Key
The Leadership Potential Report
The Leadership Potential Report
Taking Hogan’s personality and values assessment results and mapping them to Denison Leadership Development competencies
Unlocks real power by combining personality and values with predicted potential leadership competencies
A detailed assessment report for use in selection and leader development
Different developmental recommendations based on combination of potential and performance scores
The Leadership Potential Report
Based on Hogan’s three main assessments: Hogan Personality Inventory (HPI) Hogan Development Survey (HDS) Hogan Motives, Values and Preferences Inventory
(MVPI)
30-45 minutes completion time
Generated on existing Hogan scores mapped onto Denison’s Leadership Development competencies
Reports generated through Hogan’s online platform
The Leadership Potential Report
The Leadership Potential Report
Denison Product Pricing
Denison Organizational Culture Solutions Package Project Options:
Change Monitor survey
Modules
Available in 45 Languages
Download the complete OCS Pricing Sheet from the workshop portal: http://www.denisonconsulting.com/node/2995
Denison Organizational Culture Solutions Pricing
Denison Organizational Culture Solutions Pricing
Leadership Development 360 Package: Includes Change Monitor Survey and Reports
Available in 16 Languages
Denison Leadership Development Solutions Pricing
Download the complete LDS Pricing Sheet from the workshop portal: http://www.denisonconsulting.com/node/2995
Leader Onboarding Culture Snapshot $1,500
Up to 35 Raters
Full report package
Denison Leadership Potential Report (DLPR) $295/report
Based on three Hogan personality assessments
HPI, HDS and MVPI
Denison Leadership Development Solutions Pricing
Denison Support Services
Project management Communication plan Translations and Localization Survey customization Survey administration Monitoring Report generation Custom reports
IT support Technical support
Research Custom item development Custom report development Qualitative analysis Statistical analysis Sampling Mapping Best Practices research Internal benchmarking and
custom composites
Solutions
Project management
IT Support
Research support
Denison Support Services
Support on presentations, proposals, and resources throughout client engagement
Analysis & debrief of results
Learning the Basics
Understanding Denison’s Solutions
Selling the Solutions
Sample Proposals
Preparing for the Survey
Interpreting the Results
Linking to Denison
And more……………..
Consultant Essentials
Your Denison Solutions Pilot Package
25 person Denison Organizational Culture Survey
Pilot
1 Person Leadership Development Survey
OR
Your pilot package includes the full survey of your choice, full report generation, and basic interpretation and feedback on results from a Senior Denison Consultant.
Certificate of Participation
Those who complete the Workshop will be issued a certificate of participation in PPT and PDF formats, and an efile logo that can be posted to a website, email signature file, or any other online outlet you choose.
Trademark policies are in place and are expected to be honored when displaying your certificate of participation.
CONNECT with like-minded peers, Denison leadership, experienced practitioners, and acclaimed thought leaders.
LEARN from the challenges, insights and actions of leading organizations.
PARTICIPATE in thought-provoking dialogue.
BUILD your professional community and learning network.
EXPLORE different perspectives to your business challenges.
RSVP at www.denisonconsulting.com/forum
For over ten years, Denison Consulting has been sharing best practices in organizational culture and leadership development with senior executives and business professionals from around the world.
We invite you to be a part of the experience.
The 2015 Best Practices Forum is your passport to improved performance.
Where will it take you?
All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.
Thank You!