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Dell
SMB
Our BrandHeritage
2 Confidential
Technologyshouldn’t
be a privilege; it isessential to
human success
Over
$50BRevenue
Growth of Dell
3 Confidential
Transforming
TO…A company that isrevolutionizing the waytechnology works forpeople
FROM… A companythat revolutionizedaccess to computingproducts
4 Dell Confidential
Our Purpose
5 Confidential
Deliveringtechnology
solutions thatenable people
everywhereto grow and thrive
Global Marketing
About Your Business• Revenue / Market
Share
• Profitability
• Cost Efficiency
• Sustained Advantage
Build Uniqueness
Productivity
Costs
Global Marketing
Your Objectives• Build Uniqueness
• Manage Productivity
• Manage Costs
• Take quick Informed Decisions
IT Can help
Global Marketing
Drivers of Success
• Leadership & Vision
• Scope of Opportunity
• Product/Service Proposition
• People/Process/Culture
• Use of Technology
Confidential8
“While smaller firms have beenmore reluctant to invest heavily inIT, larger firms have found it almostimperative and profitable.”
“Systems resources in terms of thedegree of sophistication of bothinformation and planning & controlsystems as a prominent factor indetermining the success or failureof business growth”
“Systems, such as informationsystems, must be acquired inadvance of growth so that they arein place when needed”
“Using IT : Firms can automateprocesses, provide betterinformation, and even transformentire processes”
* Sources : Various Articles on Small Business Growth Strategies in leading BusinessJournals.
Enabler
Global Marketing
Organization Life Cycle – How can IT help?
Confidential9
* Kazanjian Lifecycle Model
Challenges :
1.Development2.Financing3.Recognition4.Resourcing
Solutions :
1.Design Tools2.Collaboration3.Basic Comm.4.Web Presence
Challenges :
1.Market Planning2.Positioning3.Recruitment &Training4. Cross FunctionIntegration5.Basic Controls
Solutions :
1.Enhanced Comm.2.Training / KM3.SFA
4.Accounting5.InventoryManagement6.WorkflowAutomation.7.Interactive WebPresence.
Challenges :
1.New Markets2.Customer Retention3.Internal Controls4.Agility5.Standardization
Solutions :
1.CRM2.HRMS3.Mobility4.Web Marketing5.E-Commerce6.Intranet7.Process Automation& Controls
Challenges :
1.Costs
2.Productivity3.Internal Controls4.Future Growth5.Org. Efficiency
Solutions :
1.ERP2.SCM3.UnifiedCommunication4.BusinessIntelligence5.Back OfficeAutomation
Enabler Tool StrategicFunction
Global Marketing
Some Mindset Challenges• IT is for Large Companies
• IT is expensive
• IT = Computers !
• I don’t understand it
Global Marketing
Some Real Challenges• Alignment with Business Goals
• Lack of awareness
• Lack of Reliable consultant
• Reliable and Stable Manpower
Global Marketing
Your Objectives• Build Uniqueness
• Manage Productivity
• Manage Costs
• Take quick Informed Decisions
IT Can help
Global Enterprise MarketingDell Confidential
The Fifth Inflection Point inOur Industry Is Now
MAINFRAME
MINI-COMPUTING
PC/CLIENTSERVER ERA
INTERNETERA
VIRTUAL ERA
1950sBurroughsControl DataHoneywellIBMNCRSperry
1960sComutervisionData GeneralDECHoneywellHPPrimeWang
1980sAppleASTCiscoCompaqDellGatewayHPIBM
1990sAcerAppleDellGoogleHPIBMSun
2010s
?
There are great momentswhen companies setthemselves on a new path
Global Enterprise MarketingConfidential14
The Fifth Inflection Point WillBe Led by Dell
MAINFRAME
MINI-COMPUTING
PC/CLIENTSERVER ERA
INTERNETERA
VIRTUAL ERA
1950sIBMNCRControl DataSperryHoneywellBurroughs
1960sDECData GeneralHPHoneywellPrimeComutervisionWang
1980sDellCiscoIBMHPAppleCompaqASTGateway
1990sDellHPAppleIBMGoogleAcer
2010sDell Will Lead The Virtual Era With Solutions That Offer:
A Holistic Approach – addressing both IT operational and datamanagement challenges to improve organizational value
Efficiency Across The Spectrum – Mobile handhelds to clientdevices to datacenter systems to cloud services
An Open Approach, Building on Our Standard-Based Heritage –Giving customers choice and investment protection along with thebest that Dell and the broader industry has to offer
A World Class, Customer-Tailored, Solutions Experience – Theright solution, at the right time, the first time with uncompromisingreliability, delivered the way you want it
Global Enterprise MarketingConfidential15 Dell Confidential15
Integrated
Simple
Unified
Revolutionary
Innovation
Reduced Opex
Interoperable
Best-of-Breed
Choice
Evolutionary
Open
Reduced Capex
OR
OR
OR
OR
OR
OR
15
We are at a decision point while choosingsolutions for this new era .……..
We may be led into believing that there is a need to compromise with “either” “or”
Global Enterprise MarketingConfidential16
And compromise comes at a price……..
Dell Confidential16
Open always wins
• Closed and proprietary• No choice• Vertically integrated• Price premium• Compromised
• Open and industry standard• Choice• Virtually integrated• Capable and affordable• Uncompromised
Global Enterprise MarketingConfidential17
AND
AND
At Dell we believe customers can have efficiencywithout compromise
Dell Confidential17
Integrated Interoperable
Simple Best-of-Breed
Unified Choice
Revolutionary Evolutionary
Reduced Opex Reduced Capex
OpenInnovation AND
AND
AND
AND
Global Enterprise MarketingConfidential18
Drivers of Inefficiency
*Dell Survey of customers and non-customers, Nov 2009
Sophisticated INFRASTRUCTUREis harder to manage
Maintaining infrastructure inhibitsinnovation
Pace of change complicatesapplication management
Rapidly changing and growing data
Customers Have Challenges Dell Has Solutions
OperationalChallenges
DataManagementChallenges
Global Enterprise MarketingConfidential19
Our design philosophy sets us apart
Open Capable Affordable
Open means solutionsthat are flexible and
don’t lock customers in,although may be based
on unique Dell technology
No Lock-In
Capable means solutionsthat have innovative, even
surprising, functionalitythat meets customer
needs
Expect the Best
Affordable means solutionsthat customers can acquire
and manage within theirfinancial reality and reflect
Dell’s pragmatic DNA.
Sensible Approach
Intelligent Data Management
Global Enterprise MarketingConfidential21
Unstructured Data Growth
1,800 Exabytes of NEW data by 20111
1IDC, The Expanding Digital Universe3Measurement and Analysis of Large-Scale Network File
System Workloads, UC Santa Cruz
Of which
95% is unstructured data1
Of which
90% is never accessed after creation2
Global MarketingConfidential22
Leads To Three Key Challenges
An ever-increasing
Volume of datais taxing your
budget
Your organizationwants
instantaneousaccess to more
information
You must haveassurance your
data isprotected, and
accurate
What if you couldkeep up with growth,
provide the rightaccess and cut datamanagement cost
by 50%
Global Enterprise MarketingConfidential24
BackupArchive Tier
MigrationThin Provisioning
eDiscovery
Search & Discovery Business IntelligenceReplication
Deduplication
A better approach to managing your digital assets so your organization has theinformation that makes it prosper and you stay in control of security and costs
Intelligent Data Management
Global Enterprise MarketingConfidential25
Turning information into an assetIntelligent Data Management
PartneredEcosystemPartneredEcosystem
Automated DataManagement
Automated DataManagementIntegrated DesignIntegrated Design
Global Enterprise MarketingConfidential26
Intelligence for better business resultsSpend more time on creating business valueand less on planning, deploying andmaintaining IT•Automation to get up and running faster; 34% faster OS deployment•Reduce server, storage and network deployment time
Maximize results on business applicationswith Dell self-aware intelligent platforms•Dell’s Highest Performing Servers with 125% more memory capacity, 200% morevirtualization power•Dual embedded hypervisors for Failsafe Virtualization
Reduce your data center footprint byconsolidating with Intelligent Infrastructure•More memory per processor with FlexMem Bridge•Cost-effective planning, implementation and maintenance•Reduce space, energy and costs with effective optimization
RecoverValuable
Time
ImproveEffectivenes
s
ControlSoaring
Cost
Global Marketing
Drivers of Success
• Leadership & Vision
• Scope of Opportunity
• Product/Service Proposition
• People/Process/Culture
• Use of Technology
Confidential27
“While smaller firms have beenmore reluctant to invest heavily inIT, larger firms have found it almostimperative and profitable.”
“Systems resources in terms of thedegree of sophistication of bothinformation and planning & controlsystems as a prominent factor indetermining the success or failureof business growth”
“Systems, such as informationsystems, must be acquired inadvance of growth so that they arein place when needed”
“Using IT : Firms can automateprocesses, provide betterinformation, and even transformentire processes”
* Sources : Various Articles on Small Business Growth Strategies in leading BusinessJournals.
Enabler
Global Marketing
How can Dell Help• Dell SMB – a Focused Global Organization
• Specific Products and Solutions for SMBs
– Enterprise Efficiency
– Partnerships with Tally, NetMagic
• Easily Accessible
• We listen , We act , We understand SMBs
• We are your IT partners
Deliveringresults that
make a positivedifference
Leading withopenness and
optimismWinning with
integrity
WIN!
Our Values Remain Constant and Steadfastas the World Continues to Change
29 Confidential
Global Marketing
Dell Facts• We rank No. 33 among the Fortune 500, and we have one of the
world’s leading brands
• Every Fortune 100 company does business with Dell
• Building a strong services organization with Perot Acquisition
• About 140,000 systems shipped per day, on average – that’s morethan one every second
• We’re the #1 partner of EMC
• Our Equalogic SAN product can be setup in 6 minutes
• Our blade servers that require 65 percent less time to set up andcome in 97 percent fewer boxes
• 24 of the world’s top supercomputers run on Dell.
30
Global Marketing
31
Dell In INDIA- Solid Growth > $1Billion in revenue
23,000+ employees
Fastest growing major Indian IT player
#2 in the PC Market
# 1 in Very Large Business Segment
# 1 in Laptops
Strong Share In Servers & Storage
600 + Cities Services Footprint
>90% Customer Satisfaction
Invested in factory - Sriperumbudur, Tamilnadu
Global MarketingDELL CONFIDENTIAL 32
Celebrating Role ModelsTake Your Own PathReal life business heroes who
broke the mould andtook their own path
Real life business heroes whobroke the mould andtook their own path
People who helped put Indiaon the global economic map
People who helped put Indiaon the global economic map
People who are innovative,committed and passionate
People who are innovative,committed and passionate
Global Marketing33 Confidential
Global Marketing
We are a true entrepreneurial success story..
THANK YOU
THE BEGINNING…..