Delivering on Cloud Storage-as-a-Service for a major Asia Pacific Telco

Michael Burley

Cloud Services Business Development Manager

31 October 2017

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Agenda

The Challenge

Managed STaaS Solution

Cloud On–Boarding Data Migration

Bringing the STaaS to Fruition

Learnings and Discoveries

Q & A

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The Challenge

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The Challenge

Why was there a problem? Why did this STaaS solution happen?

Ever increasing life–cycle and maintenance costs of IT

Recurring four–year CAPEX event for storage asset life cycle

Unavoidable maintenance costs post warranty period

Relentless march of complex, feature–rich IT infrastructure

Industry & competitive pressures

Inability to charge for consumption of private infrastructure assets

Hiring & retaining enough experienced, high quality staff

Managed STaaS Solution

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Managed STaaS Solution

On–Premise STaaS

Go–to–market STaaS

Storage Service Tiers

Automation & Provisioning

Management Platform

Managed Services

Provisioning engine

Managed services

Management platform

STaaSplatform

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Managed STaaS Solution – Cloud Storage

Managed Services

Future workloads

Current workloads

NPCS

Customer 1 Customer “n”

EPIC/EIS

Go–to–market STaaS

On

Premise

STaaS

TVS

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Managed STaaS Solution – Storage Service Tiers

Performance Tiers

Tier

ULTRA

ENTERPRISE

VALUE

Max. IOPS

200,000

100,000

10,000

IOPS per TB

4,000

2,000

128

CAPACITY 2,500 32

LATENCY

< 2 ms

< 5 ms

< 20 ms

< 40 ms

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Portal / UI

HTTP

API

Ident. Subcr. Netwrk Billing Service

AssuranceReportingProvisioning

API

API

API Service Engine

User

Managed STaaS Solution – Automation & Provisioning

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Proxy servers

Portal servers (model)

Portal servers (production)

Platform Management servers

Pod Management servers

Compute servers

Storage

Managed STaaS Solution – Management

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New Technology Supply Agreement

Management & Administration

Service Assurance

Usage Reporting and Billing

Framework for “PS as a Service”

Managed STaaS Solution – Managed Services

Cloud On–Boarding Data Migration

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Cloud On–Boarding Data Migration 1

Scope

Impact

Program methodology

Business case

Scheduling & Phases

Discovery & Analysis

Workload Migrations

Asset Decommissioning

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Cloud On–Boarding Data Migration 2

09/16

SOW #1

SOW #2

06/1906/17 06/18

Scope

Impact

Methodology

Scheduling & Phases

Discovery & Analysis

Workload Migrations

Asset Decommissioning

Bringing the STaaS to Fruition

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Bringing the STaaS to Fruition 1

Shaping requirements early on

How the work program developed

Multi–faceted Customer situation

Customer stakeholder and participants

Negotiating responsibilities

Operational

Service management

Capacity planning

Developing the STaaS solution

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Bringing the STaaS to Fruition 2

03/15 06/1712/15 09/16

On–Prem

build

STaaS contract negotiation

STaaS development, build and launch GTM

live

On–Prem live

Cloud On–Boarding

SOW #1

SOW

#2

Learning and Discoveries

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Learnings and Discoveries

Traditional view of PS BU is challenged

We became product developers

Software development turned crown jewels

Investment transparency, in partnership

Clearly define the customer’s view of STaaS

Vendor to solution provider to systems integrator

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Q & A