DEFINITY Release Core Team - Avaya€¦ · Web viewThe latest CM 3.x Service Pack is available on support.avaya.com. Restore the server from the backup. If the load being upgraded

Communication Manager Software & Firmware Compatibility Matrix Version 3 – February 20th, 2006

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©2006 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

Document Description

WARNING: The links included in this document might not work with some browsers.

This document describes the latest service packs and firmware versions needed for 2.x and 3.x releases of Communication Manager.

The intent is for this document to be as complete and accurate as possible. However, due to the ever-changing nature of some of this information the document must be re-released as new information becomes available. For this reason, it is important to check for later versions of the firmware and document periodically. The changes between versions of the document are listed and can be used as a quick reference as to what has been updated since the previous version. Version information starts fresh at the beginning of every Major Release of Communication Manager.

This document contains information pertaining to Communication Manager 2.x and 3.x only. However, the upgrade and matrix portion of the document contains information pertaining to all releases (e.g., 1.x, 2.x, 3.x) of Communication Manager for completeness.

Version 1This version of the document is the initial version supporting release 3.0 of Communication Manager software. Communication Manager 3.0 is available June 13th, 2005.

Version 2This version of the document includes updates to the Communication Manager 3.x upgrades sections.

Communication Manager 2.2.1, available November 7th, 2005, has been added.

Communication Manager 3.0.1, available October 3rd, 2005, has been added.

The G150 Media Gateway has been added.

Media Gateway, TN circuit pack, and Communication Manager compatibility has been clarified. The compatibility matrix has been updated to show the latest firmware available and recommended at the date this document is published for Communication Manager releases 2.0 and later. For Communication Manager releases earlier than 2.0, the matrix still shows the firmware available at the time of launch.

An erroneous statement concerning 4602 telephone and CM 3.0 compatibility has been removed.

Version 3This version of the document includes updates to combine the Communication Manager 2.x and 3.x matrices.

Communication Manager 3.1, available February 20 th, 2006, has been added. Starting with 3.1, new releases now contain a single page that details the specific firmware to use with that release.

The document has been rearranged so that the matrix is in the front of the document and additional supporting information follows.


Table of ContentsCommunication Manager Release 3.1 Compatibility.........................................................................................4

MEDIA GATEWAYS AND MEDIA MODULES.......................................................................................................... 4G700 Media Gateway..................................................................................................................................... 4G350 Media Gateway..................................................................................................................................... 4G250 & G150 Media Gateways...................................................................................................................... 4

TN CIRCUIT PACKS............................................................................................................................................. 4TELEPHONES....................................................................................................................................................... 4COMMUNICATION MANAGER SERVICE PACKS......................................................................................................4S8500B SAMP FIRMWARE................................................................................................................................. 4

Software/Firmware Compatibility Matrix.......................................................................................................... 6S8100 MEDIA SERVER.................................................................................................................................... 6G150 MEDIA GATEWAY COMPATIBILITY..................................................................................................7G250 (MGP ONLY), G350, & G700 MEDIA GATEWAY COMMON FIRMWARE...........................................7G350 MEDIA GATEWAY SPECIFIC FIRMWARE..........................................................................................8S8XX0 SERIES MEDIA SERVERS................................................................................................................... 8DEFINITY SERVER SI / CSI / R.................................................................................................................... 10

Communication Manager 1.x Releases..............................................................................................................11General Software / Firmware Compatibility Guidelines..................................................................................12Issues Specific To 2.x Releases........................................................................................................................... 12

PRODUCT CORRECTION NOTICES FOR 2.X RELEASES..........................................................................................12NEW INSTALLATIONS FOR 2.X RELEASES...........................................................................................................12UPGRADES TO COMMUNICATION MANAGER 2.X RELEASES................................................................................13SERVICE PACKS/SOFTWARE UPDATES FOR COMMUNICATION MANAGER 2.X RELEASES......................................13MEDIA MODULE 711 FIRMWARE AND HARDWARE DEPENDENCIES FOR 2.X RELEASES........................................14MEDIA MODULE 717 AND G700 DEPENDENCY..................................................................................................14MEDIA GATEWAY FIRMWARE, LSP SOFTWARE, AND PRIMARY SERVER SOFTWARE COMPATIBILITY FOR 2.X RELEASES......................................................................................................................................................... 14

G700 Gateway/Server Compatibility Matrix.................................................................................................15IP INTERFACE CIRCUIT PACK FIRMWARE AVAILABLE ON THE COMMUNICATION MANAGER 2.X SOFTWARE CD. .16ENDPOINT FIRMWARE DEPENDENCIES FOR 2.X RELEASES...................................................................................16INTEGRATED MANAGEMENT DEPENDENCIES FOR 2.X RELEASES.........................................................................16

Issues Specific To 3.x Releases........................................................................................................................... 17PRODUCT CORRECTION NOTICES FOR 3.X RELEASES..........................................................................................17NEW INSTALLATIONS FOR 3.X RELEASES...........................................................................................................17PRODUCT DOCUMENTATION.............................................................................................................................. 17COMMUNICATION MANAGER 1.X TO COMMUNICATION MANAGER 3.0.1 UPGRADES...........................................17COMMUNICATION MANAGER 2.X TO COMMUNICATION MANAGER 3.X UPGRADES..............................................19S8300A MEDIA SERVER SUPPORT..................................................................................................................... 19DEFINITY SERVER SI SUPPORT....................................................................................................................... 19SERVICE PACKS FOR COMMUNICATION MANAGER 3.X RELEASES.......................................................................20MEDIA GATEWAY, LSP, AND PRIMARY SERVER COMPATIBILITY ISSUES FOR CURRENT RELEASES......................20TELEPHONE SOFTWARE DEPENDENCIES.............................................................................................................21

Circuit Pack Firmware Compatibility.............................................................................................................. 21IP INTERFACE CIRCUIT PACK FIRMWARE AVAILABLE ON THE COMMUNICATION MANAGER 3.X SOFTWARE CD. .21THE LATEST FIRMWARE FOR ALL PROGRAMMABLE TN CIRCUIT PACKS:............................................................22TN2214CP:...................................................................................................................................................... 22TN2224CP:...................................................................................................................................................... 22TN2302AP:...................................................................................................................................................... 22

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TN2312AP:...................................................................................................................................................... 22TN2313AP:...................................................................................................................................................... 22TN2464BP:...................................................................................................................................................... 22TN2501AP:...................................................................................................................................................... 22TN2602AP:...................................................................................................................................................... 22TN464GP:........................................................................................................................................................ 22TN771DP:........................................................................................................................................................ 22TN799DP:........................................................................................................................................................ 23

Media Gateway Firmware Compatibility......................................................................................................... 23GATEWAY/SERVER/LSP COMPATIBILITY MATRIX..............................................................................................23THE LATEST FIRMWARE FOR G250, G350, AND G700 MEDIA GATEWAYS AND MEDIA MODULES:.....................24

Telephone Software Compatibility.................................................................................................................... 242400 DIGITAL TELEPHONES:.............................................................................................................................. 24ALL 46XX IP TELEPHONES:............................................................................................................................... 246400 DIGITAL TELEPHONES:.............................................................................................................................. 248400 DIGITAL TELEPHONES:.............................................................................................................................. 24IP AGENT:........................................................................................................................................................ 24IP SOFTPHONE:................................................................................................................................................. 24IP SOFTPHONE FOR POCKET PC:........................................................................................................................ 25SOFTCONSOLE:.................................................................................................................................................. 25

Service Pack Compatibility............................................................................................................................... 25SERVICE PACKS FOR ALL RELEASES:.................................................................................................................. 25COMMUNICATION MANAGER 1.3....................................................................................................................... 25COMMUNICATION MANAGER 1.3.1.................................................................................................................... 25COMMUNICATION MANAGER 1.3.2.................................................................................................................... 25COMMUNICATION MANAGER 2.0....................................................................................................................... 25COMMUNICATION MANAGER 2.0.1.................................................................................................................... 26COMMUNICATION MANAGER 2.1....................................................................................................................... 26COMMUNICATION MANAGER 2.1.1.................................................................................................................... 26COMMUNICATION MANAGER 2.2....................................................................................................................... 26COMMUNICATION MANAGER 2.2.1.................................................................................................................... 26COMMUNICATION MANAGER 3.0....................................................................................................................... 26COMMUNICATION MANAGER 3.0.1.................................................................................................................... 26COMMUNICATION MANAGER 3.1....................................................................................................................... 26E-NOTIFICATIONS:............................................................................................................................................ 27

Integrated Management..................................................................................................................................... 27FAULT AND PERFORMANCE MANAGER:............................................................................................................. 27MULTISITE ADMINISTRATION:........................................................................................................................... 27NETWORK MANAGEMENT:................................................................................................................................ 27PROXY AGENT:................................................................................................................................................. 27SITE ADMINISTRATION:..................................................................................................................................... 27VOICE ANNOUNCEMENT MANAGER:.................................................................................................................. 27VoIP Monitoring Manager:.............................................................................................................................. 27

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Communication Manager Release 3.1 Compatibility If Communication Manager 3.1 is running on a primary Media Server, the following information should be used for detailed compatibility information. All software and firmware updates shown are available on support.avaya.com. Links to the latest software and firmware available on support.avaya.com can found at the following page:http://support.avaya.com/japple/css/japple?temp.documentID=200575&temp.productID=136527&temp.releaseID=228560&temp.bucketID=108025&PAGE=Document

Media Gateways and Media Modules G700 Media Gateway

Component G700 Gateway

MM760 MM720 MM717 MM712 MM711 MM710 MM312 P330 FW

P330 Device Manager

Firmware Vintage

25.23.0 60 6 4 7 HW 30+: 82HW 20-29: 68HW 7-19: 24HW 3-6: 17

14 4 4.1.6 4.6.9

G350 Media GatewayComponent

G350 Gateway

MM722

MM720

MM717

MM714

MM712

MM711

MM710

MM312

Analog

Embedded Web

Firmware Vintage

25.23.0 2 6 4 68 7 HW 30+: 82HW 20-29: 68HW 7-19: 24HW 3-6: 17

14 4 68 3.1.8

G250 & G150 Media GatewaysComponent

G250 Gateway

G150 Gateway

Firmware Vintage

25.23.0 3.0(101)

TN Circuit Packs TN Component

TN2602

TN2501

TN 2464

TN2313

TN2312

TN2302

TN 2224

TN2214

TN799

TN793

TN771

TN464

Firmware Vintage

20 9 18 48 30 HW 3-10: 93HW 11+: 110

15 15 17 5 or 6 - ships on the board

19 18

Telephones Phone

2400 Digital

IP Soft-phone

SIP Soft-phone

IP Agent

IP Soft-phone Pocket PC

Soft-console

460146024602SW

4610SW46204620SW4621SW4622SW

4610SW4620SW4621SW

4625SW

4690 460646124624

46024602SW

PhoneSW

2420: R42410: R2

5.2 2.1 6 2.3.1 1.5.3 2.3 2.3. SIP 2.2 2.5 1.7.7 1.8.3 SIP 1.1

Communication Manager Service Packs The latest Communication Manager 3.1 Service Pack is 11410 (01.0.628.6-11410.tar.gz).

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http://support.avaya.com/japple/css/japple?temp.documentID=200575&temp.productID=136527&temp.releaseID=228560&temp.bucketID=108025&PAGE=Document



S8500B SAMP Firmware The required S8500B SAMP firmware for Communication Manager 3.1 is SAMP FW R2.

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Software/Firmware Compatibility Matrix For Communication Manager releases prior to 2.0, the information presented in the matrix shows the firmware available at the time of launch. For Communication Manager 2.0 and later releases, the information presented in the matrix shows the latest firmware available and recommended at the time this document is published. Due to the frequency that new firmware becomes available it is possible that this document is temporarily out of date. Therefore, the support.avaya.com web pages should always be checked for the very latest software and firmware available:http://support.avaya.com/japple/css/japple?temp.documentID=200575&temp.productID=136527&temp.releaseID=228560&temp.bucketID=108025&PAGE=Document

Communication Manager 2.0 and later releases are not available for the DEFINITY Server R.

Communication Manager 2.1 and later releases are not available for the S8100 Media Server.

Communication Manager 3.0 and later releases are not available for the DEFINITY Server SI.

Communication Manager 2.1 and later releases do not install or run on an S8300A Media Server.

Communication Manager Software / Firmware Compatibility Matrix

S8100 MEDIA SERVER

CMRelease

Launched Load

TN799DP(C-LAN)

FW

TN2302AP (Prowler)

FW

TN2501AP (VAL)FW

CM 1.1 Not Available Not Available Not Available Not AvailableCM 1.1.2 Not Available Not Available Not Available Not AvailableCM 1.1.3 Not Available Not Available Not Available Not AvailableCM 1.2 R011c.02.0.110.4

Offer S8100-MV1.2-110.4

See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

CM 1.3 R011c.03.0.526.5 Offer S8100-CM1.3-526.5


CM 1.3.1 R011c.03.1.531.0Offer S8100-1.3.1-531.0


CM 1.3.2 Not Available Not Available Not Available Not AvailableCM 2.0 R012c.00.0.219.0

Offer S8100-2.0-219.0

V15 or laterSee TN799DP: Link

HV3-6: V93 or laterHV11+: V107 or laterSee TN2302AP: Link

V9 or laterSee TN2501AP: Link

CM 2.0.1 R012c.00.1.222.0 Offer S8100-2.0.1-222.0

V15 or laterSee TN799DP: Link

HV3-6: V93 or laterHV11+: V107 or laterSee TN2302AP: Link

V9 or laterSee TN2501AP: Link

CM 2.1 and Later Releases Not Available

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G150 MEDIA GATEWAY COMPATIBILITY

CMRelease

G150 Media Gateway Version

CM 2.2 & 2.2.1 3.0(100)CM 3.0, 3.0.1 & 3.1 3.0(100) & 3.0(101)

G250 (MGP only), G350, & G700 MEDIA GATEWAY COMMON FIRMWARE

CM Release

G250 G350 G700 FW

MM 710 FW

MM 711 FW

MM 712 FW

MM 717 FW

MM 720 FW

MM 760 FW

P330 FW DM

CM 1.1 G700: V3 V3 V4 V2 N/A N/A V3 3.9.0CM 1.1.2 G700: V5 V4 V5 V2 N/A N/A V4 3.12.1CM 1.1.3 G700: V5 V4 V5 V2 N/A N/A V4 3.12.1CM 1.2 G700: V8 V5 V12 V3 N/A V1 V8 3.12.1CM 1.3 G700: V20.13 V8 V16 V5 N/A V3 V11 3.12.1CM 1.3.1 G700: V20.17 V8 HV3-6: V16

HV7: V21V5 N/A V3 V16 4.0.17

CM 1.3.2 G700: V21.24.0 V8 HV3-6: V17HV7: V22

HV20+: V58

V5 N/A V3 V24 4.0.174.0.4

CM 2.0 G350: V25.23.0G700: V25.23.0

V14 HV3-6: V17HV7: V24

HV20+:V68

V7 N/A V6 V60 4.1.64.6.6

CM 2.0.1 G350: V25.23.0G700: V25.23.0

V14 HV3-6: V17HV7: V24

HV20+:V68

V7 N/A V6 V60 4.1.64.6.6

CM 2.1 G350: V25.23.0G700: V25.23.0

V14 HV3-6: V17HV7: V24

HV20+:V68

V7 V4 V6 V60 4.1.64.6.6

CM 2.1.1 G350: V25.23.0G700: V25.23.0

V14 HV3-6: V17HV7: V24

HV20+:V68

V7 V4 V6 V60 4.1.64.6.6

CM 2.2 G350: V25.23.0G700: V25.23.0

V14 HV3-6: V17HV7: V24

HV20+:V68

V7 V4 V6 V60 4.1.64.6.6

CM 2.2.1 G350: V25.23.0G700: V25.23.0

V14 HV3-6: V17HV7: V24

HV20+:V68

V7 V4 V6 V60 4.1.64.6.6

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CM 3.0 All: V25.23.0 V14 HV3-6: V17HV7: V24

HV20+:V68

V7 V4 V6 V60 4.1.64.6.6

CM 3.0.1 All: V25.23.0 V14 HV3-6: V17HV7: V24

HV20+:V68

V7 V4 V6 V60 4.1.64.6.6

CM 3.1 All: V25.23.0 V14 HV3-6: V17HV7: V24

HV20+:V68

V7 V4 V6 V60 4.1.64.6.6

G350 MEDIA GATEWAY SPECIFIC FIRMWARE

CM Release G350 Analog FW MM312 FW MM714 FW MM722 FW

CM 2.0 V68 V4 V68 V2CM 2.0.1 V68 V4 V68 V2CM 2.1 V68 V4 V68 V2CM 2.1.1 V68 V4 V68 V2CM 2.2 V68 V4 V68 V2CM 2.2.1 V68 V4 V68 V2CM 3.0 V68 V4 V68 V2CM 3.0.1 V68 V4 V68 V2CM 3.1 V68 V4 V68 V2

S8xx0 SERIES MEDIA SERVERS

CM Release

Launched Load / S8500B

SAMP FW

Latest Service Pack

TN799(C-LAN)

FW

TN2302 (Cruiser)

FW

TN2312 (IPSI)FW

TN2501 (VAL)

FW

TN2602 (IP 320)

FW

CM 1.1 R011x.01.0.060.4 01.0.060.4-0016.tar.gz

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

Link

Not Available

CM 1.1.2

R011x.01.2.065.3 01.2.065.3-0005.tar.gz

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

Link

Not Available

CM 1.1.3

R011x.01.3.065.5 01.3.065.5-0001.tar.gz

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

Link

Not Available

CM 1.2 R011x.02.0.110.4 02.0.110.4-5619.tar.gz

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

Link

Not Available

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ftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/media/02.0.110.4-5619.tar.gz









Communication Manager Software / Firmware Compatibility MatrixCM 1.3 R011x.03.0.526.5 03.0.526.5-

5767.tar.gzSee

TN799DP: Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

Link

Not Available

CM 1.3.1

R011x.03.1.531.0 SeeCommunicationManager 1.3.1

Link

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

Link

Not Available

CM 1.3.2

R011x.03.2.536.1 SeeCommunicationManager 1.3.2

Link

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

Link

Not Available

CM 2.0 R012x.00.0.219.0 6999See

CommunicationManager 2.0

Link

V17See

TN799DP: Link

HV3-6: V93 HV11+:

V108See

TN2302AP: Link

V30See

TN2312AP: Link

V9See

TN2501AP: Link

Not Available

CM 2.0.1

R012x.00.1.221.1 8182See

CommunicationManager 2.0.1

Link

V17See

TN799DP: Link

HV3-6: V93 HV11+:

V108See

TN2302AP: Link

V30See

TN2312AP: Link

V9See

TN2501AP: Link

Not Available

CM 2.1 R012x.01.0.411.7 7561See


Link

V17See

TN799DP: Link

HV3-6: V93 HV11+:

V108See

TN2302AP: Link

V30See

TN2312AP: Link

V9See

TN2501AP: Link

Not Available

CM 2.1.1

R012x.01.1.414.1 8400See


Link

V17See

TN799DP: Link

HV3-6: V93 HV11+:

V108See

TN2302AP: Link

V30See

TN2312AP: Link

V9See

TN2501AP: Link

Not Available

CM 2.2 R012x.02.0.111.4S8500B SAMP

FW = R1

10218See


Link

V17See

TN799DP: Link

HV3-6: V93 HV11+:

V108See

TN2302AP: Link

V30See

TN2312AP: Link

V9See

TN2501AP: Link

Not Available

CM 2.2.1

R012x.02.1.118.1S8500B SAMP

FW = R1

10885See


Link

V17See

TN799DP: Link

HV3-6: V93 HV11+:

V108See

TN2302AP: Link

V30See

TN2312AP: Link

V9See

TN2501AP: Link

Not Available

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CM 3.0 R013x.00.0.340.3S8500B SAMP

FW = R1

1067810673 (SIP)

SeeCommunication

Manager 3.0Link

V17See

TN799DP: Link

HV3-6: V93 HV11+:

V108See

TN2302AP: Link

V30See

TN2312AP: Link

V9See

TN2501AP: Link

V20See

TN2602AP: Link

CM 3.0.1

R013x.00.1.346.0S8500B SAMP

FW = R1

10986See


Link

V17See

TN799DP: Link

HV3-6: V93 HV11+:

V108See

TN2302AP: Link

V30See

TN2312AP: Link

V9See

TN2501AP: Link

V20See

TN2602AP: Link

CM 3.1 R013x.01.0.628.6S8500B SAMP

FW = R2

11410See


Link

V17See

TN799DP: Link

HV3-6: V93 HV11+:

V108See

TN2302AP: Link

V30See

TN2312AP: Link

V9See

TN2501AP: Link

V20See

TN2602AP: Link

DEFINITY SERVER SI / CSI / R

CM Release Launched Load TN799DP(C-LAN)

FW

TN2302AP (Cruiser)

FW

TN2501AP(VAL)

FWCM 1.1 R011r.01.0.60.4

R011i.01.0.60.4See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

CM 1.1.2 R011r.01.2.65.3R011i.01.2.65.3


CM 1.1.3 R011r.01.3.65.4R011i.01.3.65.4


CM 1.2 R011r.02.0.110.4R011i.02.0.110.4


CM 1.3 R011r.03.0.526.5R011i.03.0.526.5


CM 1.3.1 R011r.03.1.531.0R011i.03.1.531.0


CM 1.3.2 R011r.03.2.536.1R011i.03.2.536.1


CM 2.0 Not available for RR012i.00.0.219.0

V17See TN799DP: Link

HV3-6: V93HV11+: V108

See TN2302AP: Link

V9See TN2501AP: Link

CM 2.0.1 Not available for RR012i.00.1.221.1


HV3-6: V93HV11+: V108

See TN2302AP: Link


10




Communication Manager Software / Firmware Compatibility MatrixCM 2.1 Not available for R

R012i.01.0.411.7V17

See TN799DP: LinkHV3-6: V93

HV11+: V108See TN2302AP: Link




HV3-6: V93HV11+: V108

See TN2302AP: Link


CM 2.2 Not available for RR012i.02.0.111.4


HV3-6: V93HV11+: V108

See TN2302AP: Link




HV3-6: V93HV11+: V108

See TN2302AP: Link


CM 3.0 Not available for RNot available for SIR012i.00.0.340.3


HV3-6: V93HV11+: V108

See TN2302AP: Link


CM 3.0.1 Not available for RNot available for SIR012i.00.1.346.0


HV3-6: V93HV11+: V108

See TN2302AP: Link


CM 3.1 Not available for RNot available for SIR012i.00.1.346.0


HV3-6: V93HV11+: V108

See TN2302AP: Link


Communication Manager 1.x Releases Communication Manager 1.x releases are included in the Compatibility Matrix. However, detailed information regarding compatibility of Communication Manager 1.x releases is no longer provided due to end of manufacturer support.

General Software / Firmware Compatibility Guidelines The G150, G250, G350 & G700 Media Gateways, media modules, embedded P330 Ethernet switching system, various circuit packs, and many endpoints are designed to allow remote firmware upgrades once they’ve been installed in the field. Furthermore, the S8xx0 Series Media Servers allow Communication Manager software to be updated via downloadable service packs.

New versions of firmware for media gateways, media modules, circuit packs, and endpoints continue to be developed and become available on the support web pages on an ongoing basis. New versions of firmware usually contain support for new functionality as well as fixes for known issues with previous firmware vintages. Therefore, it is strongly recommended to update firmware as new vintages become available. However, it is not required, especially if a system is experiencing no problems on the current version of firmware and new functionality is not desired. Furthermore, there are firmware compatibility issues on Media Gateways. Refer to the Error: Reference source not found for details on compatibility.

Whenever updating vintages of firmware, it is extremely important to review the readme file associated with the firmware vintage. The readme files document any known caveats or issues with existing Communication Manager software loads. While the general rule is that the latest firmware is always backwards compatible with older Communication Manager software releases, there are sometimes exceptions, and these exceptions, when

11




known, are documented in the readme files. There are known backward compatibility exceptions where Media Gateways and LSPs are concerned. Refer to the Media Gateway, LSP, and Primary Server Compatibility or Error:Reference source not found sections for additional details.

For S8xx0 Series Media Servers the latest service pack must be applied. For additional information see the ServicePack Compatibility section contained in this document.

Issues Specific To 2.x Releases

Product Correction Notices for 2.x Releases For Communication Manager 2.0 and later, new vintages of firmware are handled via Product Correction Notices (PCN). Product Correction Notices contain important information about the new firmware and allow for automated notification via e-mail when new vintages of firmware become available.

New Installations for 2.x Releases When installing Communication Manager 2.2 on a new S8300B Media Server, the installation fails if the hard drive is loaded with Remaster Program (RP) 3-11 software and TFTP via the service port is the installation method used. The version of RP software on the S8300 hard drive can be checked via the label affixed to the top of the hard drive. A CD-ROM drive and the Communication Manager 2.2 software CD can be used to workaround this issue.

The latest up-to-date documentation can be found on support.avaya.com at the following navigation path:1. Enter http://support.avaya.com in a web browser.2. Select FIND DOCUMENTATION and DOWNLOADS by PRODUCT NAME3. Select the appropriate product (e.g., S8700-Series Media Servers)4. Select the desired document category (e.g., Documentation Library (CD Collections))5. Select the desired release (e.g., 2.2/2.2.1) and click the right arrow.

For Communication Manager 2.0 and later releases, there is no software shipped on the hard disk drive for the S8500, and S87x0 Media Servers. The hard drive must be formatted and populated with software by using the software CD that ships with the Media Servers.

For Communication Manager 2.0 and 2.0.1, the S8300 Media Server still ships with Communication Manager on the hard disk drive. The Communication Manager software contained on the hard disk drive that is shipped with the S8300 media server might be out-of-date. During initial installation the software release should be checked and verified against the releases given below. If the software release on the hard drive does not match the release launched, the Communication Manager software CD-ROM should be used to upgrade the software during initial installation. Once the Communication Manager software is at the appropriate launched release, the latest service pack must be applied.

For Communication Manager 2.1 and later, the S8300 Media Server no longer ships with Communication Manager software on the hard disk drive. The hard drive must be formatted and populated with software by using the software CD that ships with the Media Server.

Communication Manager 2.1 and later releases do not install or run on the S8300A Media Server. An S8300B Media Server is required to run Communication Manager 2.1 and later releases.

Upgrades to Communication Manager 2.x Releases The latest up-to-date documentation can be found on support.avaya.com at the following navigation path:1. Enter http://support.avaya.com in a web browser.2. Select FIND DOCUMENTATION and DOWNLOADS by PRODUCT NAME

12



http://support.avaya.com/



3. Select the appropriate product (e.g., S8700 and S8710 Media Servers) 4. Select Installations, Migrations, Upgrades & Configurations5. Select the desired release and document (e.g., 2.2/2.2.1) and click the right arrow.

Because the hard drive is reformatted for upgrades to Communication Manager 2.0 and later, a pre-upgrade software update must be applied to release 1.2 and 1.3 prior to upgrading to release 2.0 and later so that the server configuration settings can be backed up and restored. Communication Manager 1.3.1 does not require a pre-upgrade software update because the required fix is already in the launched load of software. Communication Manager 1.3 does require a pre-upgrade software update unless software update 03.0.526.5-6111 or later is already applied, since it includes the required fix. For specific instructions on the correct procedures use the product documentation referenced above.

Communication Manager 2.1 and later releases cannot be upgraded to or run on a S8300A Media Server. An S8300B Media Server is required to run Communication Manager 2.1 and later releases.

Service Packs/Software Updates for Communication Manager 2.x Releases For Communication Manager 2.0 and later, Service Packs/Software Updates are handled via Product Correction Notices (PCN). Product Correction Notices contain important information about the service pack/software update and allow for automated notification via e-mail when new service packs/software updates become available.

For releases earlier than Communication Manager 2.0, the application of service packs/software updates is service disrupting. The application of service packs/software updates on Communication Manager 2.0 and later is call preserving unless noted otherwise in the PCN. This means that existing calls remain stable while a 2.0 or later service pack/software update is being applied. Additionally, new calls can be initiated and signaling on existing calls is processed while a 2.0 or later service pack/software update is being applied.

Please refer to section Service Pack Compatibility for additional information on service packs/software updates.

Media Module 711 Firmware and Hardware Dependencies for 2.x Releases There are currently 3 distinct Media Module 711 (MM711) firmware vintages for 3 distinct MM711 hardware vintage ranges. These distinct firmware vintage ranges are incompatible with any other MM711 hardware vintages than the ones for which they were intended.

Media Module 711 (MM711) hardware vintages 3 through 6 require firmware vintages lower than V19, and any vintages greater than V19 are incompatible. MM711 hardware vintage 7 requires firmware vintages greater than V20, but less than V57, and any other vintages are incompatible. MM711 hardware vintage 20 and above requires firmware vintages V57 and greater, and any other vintages are incompatible.

Releases of AIW earlier than 1.3-8 do not accurately report the available version of firmware for an MM711 hardware vintage 7 media module. Also, the installation of a hardware vintage 7 media module via AIW fails. The version of AIW that ships with Communication Manager 2.0 and later does not experience this issue, but if needed, version 1.3-8 or later of AIW can be downloaded from http://support.avaya.com/avayaiw/ to allow proper installation of hardware vintage 7 media modules.

The firmware filename structure for the MM711 has changed to show hardware designation since there is now a hardware dependency on the firmware. For example, the filename MM711h7v21.fdl denotes the hardware vintage via h7 and v21 maps to the firmware vintage.

Media Module 717 and G700 Dependency A maximum of 3 MM717 24-port DCP Media Modules can be installed in a single G700. The number of MM717 Media Modules supported is limited by power draw. Also, the ports on the MM717 are intended for in-building

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http://support.avaya.com/avayaiw/


use only. Phone lines connected to those ports are not to be routed out-of-building. Failure to comply with this restriction could cause harm to personnel or equipment.

Media Gateway Firmware, LSP Software, and Primary Server Software Compatibility for 2.x Releases

The Media Gateway and Media Module firmware that ships on the Communication Manager 2.1 software CD for the following components is not current and can experience talk path issues:1. G350 Media Gateway (g350_sw_22_14_0 is on the CD and should be updated with g350_sw_22_15_0 or

later)2. G700 Media Gateway (mgp_22_14_0 is on the CD and should be updated with mgp_22_15_0 or later)3. MM760 Media Module (mm760v40 is on the CD and should be updated with mm760v42 or later)

The G350 Media Gateway will only function with a primary media server running Communication Manager 2.0 and later.

G700 Media Gateway firmware v22.8.0 and earlier vintages are incompatible with S8300 Media Servers using IA770 and running Communication Manager 2.1 and later releases due to port assignments. The Media Gateway firmware must be upgraded to v22.15.0 or later for a S8300 Media Server using IA770 and running Communication Manager 2.1 or later software.

Communication Manager 2.0 and later software, and G700 media gateway firmware has been developed to function in mixed release (e.g., 1.3.x and 2.x) configurations. However, this section specifies the specific configurations supported for 2.x releases.

G700 Gateway/Server Compatibility Matrix

G700 Media Gateway & Media Server Compatibility Matrix

YES=CompatibleNO=Not

Compatible

Primary Media Server on 1.3.x

Software

Primary Media Server on 2.x

Software

LSP on 1.3.x Software

LSP on 2.x Software

1.3.x Gateway Firmware

YES NO YES NO

2.x Gateway Firmware

YES YES YES YES

LSP on 1.3.x Software

YES NO

LSP on 2.x Software

Only if the Primary Media

Server is running 1.3.2 or later

software

YES

A primary media server (e.g., S8300, S8500, or S8700) running Communication Manager 1.3.x supports a G700 Media Gateway that is running 2.x versions of gateway firmware and a hybrid configuration where one or more of the G700 Media Gateways in the configuration is running the 1.3.x version of gateway firmware and one or more is running 2.x versions of gateway firmware. A primary media server running Communication Manager 1.3.2

14




supports a configuration that consists of LSPs running a combination of Communication Manager 1.3.2 and 2.x. Primary Media Servers running Communication Manager releases earlier than 1.3.2 are not compatible with LSPs running later releases of Communication Manager software.

A primary media server running Communication Manager 2.x only supports media gateways and LSPs running 2.x firmware versions and 2.x Communication Manager software respectively.

A G700 Media Gateway running version 1.3.x gateway firmware (MGP) supports Media Modules running version 2.x firmware and a hybrid configuration that consists of Media Modules running a combination of 1.3.x and 2.x firmware (MM).

A G700 Media Gateway running 2.x gateway firmware versions (MGP) shall support Media Modules running version 1.3.x and a hybrid configuration that consists of any combination of Media Modules running 1.3.x and 2.x versions of firmware (MM).

An LSP running Communication Manager 1.3.x supports (controls) G700 Media Gateways that are running 1.3.x or 2.x versions of gateway firmware. Additionally, an LSP running Communication Manager 2.x supports G700 Media Gateways running 2.x versions of gateway firmware only.

Note: The order of upgrading a distributed configuration with a primary server, media gateways, and LSPs changed from Communication Manager 1.3 to 2.x. Please be aware of the following revised upgrade sequence:

1. G700 Media Gateways (MGP and Media Modules). The order in which the Media Gateway (MGP) and Media Modules (MM) are upgraded does not matter.

2. LSPs3. Primary Media Servers

This means that if an LSP is to be upgraded to a 2.x version of CM software, all G700 Media Gateways that are supported by that LSP must be running a 2.x version of media gateway firmware.

This means that before a primary server is upgraded to a 2.x release of CM software, all media gateways, media gateway media modules, and LSPs in the configuration must be upgraded to 2.x before an upgrade of the primary server is attempted.

IP Interface Circuit Pack Firmware Available on the Communication Manager 2.x Software CD

Starting with Communication Manager 2.0, the latest IP Interface circuit pack firmware available at the time of launch is now obtainable on the Communication Manager software CD that ships with the media server. This includes firmware for the following IP Interface circuit packs: TN799DP TN2302AP for hardware vintages 3 and 11 TN2312AP and BP TN2501AP

The TN circuit pack firmware that ships on the Communication Manager 2.1 software CD for the following component is not current and can experience talk path issues:1. TN2302 circuit pack (tn2302ap_v90_hw11 is on the CD and should be updated with tn2302ap_v92_hw11 or

later)

Endpoint Firmware Dependencies for 2.x Releases The 4606, 4612, and 4624 IP terminal endpoints do not support 2.0 and later firmware.

The 4630 and 4630SW IP terminal endpoints do no support 2.1 and later firmware.15




The 4690 IP terminal endpoints require 1.7.5 or later firmware to be compatible with Communication Manager 2.1.

4630/4630SW IP Telephone R2.0 and R2.0.1 firmware is not compatible with server software Releases 10 and earlier.

Integrated Management Dependencies for 2.x Releases Directory Enabled Management (DEM) 2.1.x software is not available to support Communication Manager 2.1. Instead, DEM 2.0.x software must be used to support Communication Manager 2.1.

Upgrading IM application software releases 1.3 and earlier to 2.1 requires a two-step (release) upgrade process for the Integrated Management offers. 2.1 IM offers contain both a 2.0 and 2.1 software CD. An upgrade from 1.3 and earlier IM releases to 2.1 requires an upgrade to 2.0, then an upgrade to 2.1. Upgrading directly to release 2.1 results in loss of previously saved data.

The Avaya Installation Wizard (AIW) is recommended for all new media server installations involving Communication Manager 2.x. AIW should be updated to the latest version on the support web pages to properly support Communication Manager 2.x:http://support.avaya.com/avayaiw/

Issues Specific To 3.x Releases

Product Correction Notices for 3.x Releases All service packs and new vintages of firmware are handled via Product Correction Notices (PCN). Product Correction Notices contain important information about the new software or firmware and provide automated e-mail notifications.

New Installations for 3.x Releases When installing Communication Manager 3.0 and 3.0.1 on a new S8300B Media Server, the installation fails if the hard drive is loaded with Remaster Program (RP) 3-11 software and TFTP via the services port is the installation method used. The version of RP software on the S8300 hard drive can be checked via the label affixed to the top of the hard drive. A CD-ROM drive and the Communication Manager 3.0 or 3.0.1 software CD can be used to workaround this issue.

There is no software shipped on the hard disk drive for the S8300, S8500, and S8700 series Media Servers. The hard drive must be formatted and populated with software by using the Communication Manager software CD. For the S8300, the hard drive can alternatively be populated with software by using TFTP and the services port on the Media Server.

Communication Manager 3.x releases do not install or run on the S8300A Media Server. An S8300B Media Server is required to run Communication Manager 3.x releases.

Product Documentation The latest up-to-date installation and upgrade product documentation can be found on support.avaya.com by doing the following:6. Enter http://support.avaya.com in a web browser.7. Select FIND DOCUMENTATION and DOWNLOADS by PRODUCT NAME8. Select the appropriate product (e.g., S8700 and S8710 Media Servers) 9. Select Installations, Migrations, Upgrades & Configurations

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http://support.avaya.com/avayaiw/


10. Select the desired release and document

Documentation for the Communication Manager 3.0.1 Connection Preserving Upgrades and Security of IP Telephone Registration/H.323 Signaling Channel features can be found in the CM 3.0.1 release notes Documentation Updates section. These documents can be obtained by doing the following:1. Enter http://support.avaya.com in a web browser.2. Select FIND DOCUMENTATION and DOWNLOADS by PRODUCT NAME3. Select the appropriate product (e.g., S8700 and S8710 Media Servers) 4. Select Release 3.0/3.0.15. Select Release Notes & Software Update Notes6. Select Release Notes for Release 3.0.1 of Communication Manager7. Select View HTML8. Select Documentation Updates9. Select the Updates document, then select the appropriate document link within the Updates document

Communication Manager 1.x to Communication Manager 3.0.1 Upgrades CM 1.x (loads 110.4, 526.5, and 536.1) to 3.x high-level S8700 Media Servers upgrade steps:Note: Any upgrade from 1.x to 3.x requires a new license file.

1. Use the appropriate CM 3.x Product Documentation on support.avaya.com.

CM 1.x (loads other than 110.4, 526.5, and 536.1) to 3.x high-level S8700 Media Server upgrade steps:Note: Any upgrade from 1.x to 3.x requires a new license file.1. Perform the usual pre-upgrade activities such as checking for alarms, observing the server for busyout

conditions, etc.2. Contact the RTS to acquire an erase_mbr pre-upgrade patch for the appropriate 1.x software load. Then,

apply the pre-upgrade patch on the Media Server.3. Backup the server using the Linux Migration Backup/Restore.4. Put the CM 3.x software CD in the CD-ROM drive and issue the erase_mbr command from the bash. The

erase_mbr command can be run by a craft login.5. Reboot the server. The server should boot into the CM 3.x installation software on the CD-ROM. This can be

verified by ensuring the installation screens are in color.6. Perform the CM 3.x installation using the “Installing and Configuring the Avaya S8700 Series Media Server,

Release 3.0” document. Specifically, refer to Chapter 3, “Installing Communication Manager Software” pages 37 – 41.

7. Apply the latest Communication Manager 3.x Service Pack on the Media Server. The latest CM 3.x Service Pack is available on support.avaya.com.

8. Restore the server from the backup.9. If the load being upgraded from is earlier than 1.3.1 (load 531), reconfigure the server using the Maintenance

Web Pages.

CM 1.x to 3.0.1 high-level S8300 Media Server upgrade steps:Note: Any upgrade from 1.x to 3.0.1 requires a new license file. 1. If the S8300 server is an S8300A this upgrade will require a migration to an S8300B Media Server. The

S8300B can be distinguished from the S8300A because the S8300B is labeled “S8300B” on the faceplate and the color of the faceplate is gray. To distinguish an S8300B server from an S8300A server remotely, a “free –b” command can be issued from the bash to determine the total memory available on the server. The S8300B server will show total memory available as “528072704” and an S8300A will show less total memory available.

2. Backup the server via Linux Migration Backup.17





3. If the existing server is an S8300A, replace it with an S8300B. This is not a free upgrade. Perform a standard S8300A to S8300B Media Server migration without completing the restore step on the server. Use the “Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server document. Specifically, refer to Chapter 5, “Upgrading an existing S8300A to R2.2” pages 209-252. Stop at the step just before the section header “Restoring Data”.

4. Apply the latest Communication Manager 3.0.1 Service Pack on the Media Server. The latest CM 3.0.1 Service Pack is available on support.avaya.com.

5. Restore the server from the backup.6. Configure the server using the Maintenance Web Pages.7. Complete the remainder of the upgrade steps. Refer to the “Installation and Upgrades for Avaya G700 Media

Gateway and Avaya S8300 Media Server” document. Specifically, refer to Chapter 5, “Upgrading an existing S8300A to R2.2” pages 263-280.

Communication Manager 2.x to Communication Manager 3.x Upgrades CM 2.x (load 219.0, 221.1, 411.7, 414.1, and 111.4) to 3.x high-level S8300, S8500, and S87x0 Media Server upgrade steps:Note: Any upgrade from 2.x to 3.x requires a new license file. 1. Use the appropriate Product Documentation on the documentation CD or on support.avaya.com.

CM 2.x (loads other than 219.0, 221.1, 411.7, 414.1, and 111.4) to 3.x high-level S87x0 Media Server upgrade steps:Note: Any upgrade from 2.x to 3.x requires a new license file. 1. Backup the server.2. Place the CM 3.x software CD in the CD-ROM drive. Run the remaster command from the bash and reboot

the server. Note: the remaster command is not available on CM releases earlier than 2.0.1.3. The server will boot to the original installation software, which will be running a black-and-white character

mode installation. The original installation software will load and boot into the CM 3.x installation software from the CD-ROM. This can be verified by ensuring the installation screens are in color after the second reboot.

4. Perform a standard 3.x installation using the “Installing and Configuring the Avaya S8700 Series Media Server, Release 3.0” document. Specifically, refer to Chapter 3, “Installing Communication Manager Software”.

5. Restore the server from the backup.

CM 2.x (loads other than 219.0, 221.1, 411.7, 414.1, and 111.4) to 3.0.1 high-level S8300 and S8500 Media Server upgrade steps:Note: Any upgrade from 2.x to 3.0.1 requires a new license file. 1. Backup the server.2. Place the CM 3.x software CD in the CD-ROM drive. Run the remaster command from the bash and reboot

the server. Note: the remaster command is not available on CM releases earlier than 2.0.1.3. The server will boot to the original installation software, which will be running a black-and-white character

mode installation. The original installation software will load and boot into the CM 3.x installation software from the CD-ROM. This can be verified by ensuring the installation screens are in color after the second reboot.

4. Perform the 3.x installation using the appropriate installation document for the media server .5. Install the latest CM 3.0.1 Service Pack.8. Restore the server from the backup.9. Complete the remainder of the upgrade steps.

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S8300A Media Server Support Communication Manager 2.1 and later releases cannot be upgraded to or run on an S8300A Media Server. An S8300B Media Server is required to run Communication Manager 2.1 and later releases.

DEFINITY Server SI Support Communication Manager 3.0 and later releases are not supported on a DEFINITY Server SI.

Service Packs for Communication Manager 3.x Releases There are two service packs for Communication Manager 3.0. One service pack is for SIP enabled configurations and the other is for non-SIP enabled configurations. The service pack for SIP enabled configurations is not call preserving when it is activated.

For Communication Manager 3.0.1 and later releases there is one service pack for both SIP enabled and non-SIP enabled configurations.

All service packs are issued with Product Correction Notices (PCN). Product Correction Notices contain important information about the service pack and allow for automated notification via e-mail when new service packs become available.

The application of service packs is call preserving unless noted otherwise in the PCN. This means that existing calls remain stable while the service pack is being applied. Additionally, new calls can be initiated and signaling on existing calls is processed while the service pack is being applied.

Please refer to section Service Pack Compatibility for additional information on service packs.

Media Gateway, LSP, and Primary Server Compatibility Issues for Current Releases

G700 Media Gateway firmware vintages 24.xx.x (e.g., 24.17.0, 24.21.1, etc.) are not compatible with primary Media Servers and LSPs running Communication Manager releases earlier than 3.0. For Communication Manager 2.x releases, G700 Media Gateway firmware vintages 23.xx.x should be used.

The G350 Media Gateway is not supported in configurations with primary Media Servers and LSPs running Communication Manager releases earlier than 2.0.



G700 Media Gateway firmware v22.8.0 and earlier vintages are incompatible with S8300 Media Servers using IA770 and running Communication Manager 2.1 and later releases due to port assignments. The Media Gateway firmware must be upgraded to the latest supported version for an S8300 Media Server using IA770 and running Communication Manager 2.1 or later software.

A maximum of 3 MM717 24-port DCP Media Modules can be installed in a single G700. The number of MM717 Media Modules supported is limited by power draw. Also, the ports on the MM717 are intended for in-building use only. Phone lines connected to those ports are not to be routed out-of-building. Failure to comply with this restriction could cause harm to personnel or equipment.There are currently 3 distinct Media Module 711 (MM711) firmware vintages for 3 distinct MM711 hardware vintage ranges. These distinct firmware vintage ranges are incompatible with any other MM711 hardware vintages than the ones for which they were intended.

19




Media Module 711 (MM711) hardware vintages 3 through 6 require firmware vintages lower than V19, and any vintages greater than V19 are incompatible. MM711 hardware vintage 7 requires firmware vintages greater than V20, but less than V57, and any other vintages are incompatible. MM711 hardware vintage 20 and above requires firmware vintages V57 and greater, and any other vintages are incompatible.

The firmware filename structure for the MM711 shows hardware designation since there is a hardware dependency on the firmware. For example, the filename MM711h7v21.fdl denotes the hardware vintage via h7 and v21 maps to the firmware vintage.

Telephone Software Dependencies The CM 3.0.1 features Security of IP Telephone Registration/H.323 Signaling Channel and Emergency Calls from Unnamed IP Endpoints require IP telephone software R2.3 or later. IP telephone software R2.3 or later requires TN799C hardware vintage 3 or later circuit packs.

The 4606, 4612, and 4624 IP terminal endpoints do not support 2.0 and later firmware.

The 4630 and 4630SW IP terminal endpoints do no support 2.1 and later firmware.

The 4690 IP terminal endpoints require 1.7.5 or later firmware to be compatible with Communication Manager 2.1.

4630/4630SW IP Telephone R2.0 and R2.0.1 firmware is not compatible with server software Releases 10 and earlier.

Circuit Pack Firmware Compatibility

IP Interface Circuit Pack Firmware Available on the Communication Manager 3.x Software CD

The latest circuit pack firmware available at the time of launch is on the Communication Manager software CD. However, it is possible that the firmware on the CD is out-of-date, so the support web pages should always be checked for the latest firmware.

For TN circuit packs, the Error: Reference source not found contained in this document lists the latest firmware available when this document is published for Communication Manager 2.0 and later releases. For releases earlier than Communication Manager 2.0, the matrix shows the latest firmware available at the time the specific CM release was launched.

Avaya’s support web site should be checked for the latest firmware available for the following programmable circuit packs: TN2214CP TN2224CP TN2302AP for hardware vintages 3 and 11 TN2312AP and BP TN2313AP TN2464BP TN2501AP TN2602AP TN464GP TN711DP TN799DP

20




For firmware downloadable (programmable) circuit packs, the latest firmware available for the circuit pack should be used regardless of the release of Communication Manager software being used. However, it is not necessary to update firmware that is working well unless there is a compelling reason to do so.

Whenever firmware is updated, the readme file should be checked for specific Communication Manager compatibility issues. The latest IP Interface circuit pack firmware, readme files, and instructions for installing downloadable firmware are found at the links given below:

The Latest Firmware for all Programmable TN Circuit Packs: http://support.avaya.com/japple/css/japple?PAGE=Document&temp.bucketID=108025&temp.productID=107602&temp.documentID=200575&temp.releaseID=129470

TN2214CP: http://support.avaya.com/japple/css/japple?PAGE=Document&temp.productID=129429&temp.bucketID=108025&temp.documentID=216072&temp.selectedRelease=129430#TN2214

TN2224CP: http://support.avaya.com/japple/css/japple?PAGE=Document&temp.productID=129429&temp.bucketID=108025&temp.documentID=216054&temp.selectedRelease=129430#TN2224

TN2302AP: http://support.avaya.com/japple/css/japple?temp.documentID=145455&temp.productID=129452&temp.releaseID=212899&temp.bucketID=108025&PAGE=Document


TN2313AP: http://support.avaya.com/japple/css/japple?PAGE=Document&temp.productID=129429&temp.bucketID=108025&temp.documentID=159934&temp.selectedRelease=129430#TN2313

TN2464BP: http://support.avaya.com/japple/css/japple?PAGE=Document&temp.productID=129429&temp.bucketID=108025&temp.documentID=159932&temp.selectedRelease=129430#TN2464


TN2602AP: http://support.avaya.com/japple/css/japple?temp.documentID=236667&temp.productID=136527&temp.releaseID=228560&temp.bucketID=108025&PAGE=Document#TN2602

TN464GP: http://support.avaya.com/japple/css/japple?temp.documentID=159921&temp.productID=107602&temp.releaseID=129470&temp.bucketID=108025&PAGE=Document#TN464

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http://support.avaya.com/japple/css/japple?temp.documentID=159921&temp.productID=107602&temp.releaseID=129470&temp.bucketID=108025&PAGE=Document#TN464






http://support.avaya.com/japple/css/japple?PAGE=Document&temp.productID=129429&temp.bucketID=108025&temp.documentID=159932&temp.selectedRelease=129430#TN2464












http://support.avaya.com/japple/css/japple?PAGE=Document&temp.bucketID=108025&temp.productID=107602&temp.documentID=200575&temp.releaseID=129470



TN771DP: http://support.avaya.com/japple/css/japple?PAGE=Document&temp.productID=136527&temp.bucketID=108025&temp.documentID=161271&temp.selectedRelease=152264#TN771

TN799DP: http://support.avaya.com/japple/css/japple?temp.documentID=145513&temp.productID=129452&temp.releaseID=212899&temp.bucketID=108025&PAGE=Document

Media Gateway Firmware Compatibility In general, media gateway and media module firmware is compatible with the current major release of Communication Manager and the previous major release (also known as N–1 compatibility). For example, media gateway and media module firmware released with Communication Manager 3.0.1 is intended to be compatible with Communication Manager 3.x and 2.x software releases. However, in practice, this is not always the case. Therefore, the Media Gateway, LSP, and Primary Server Compatibility Issues for Current Releases, Gateway/Server/LSP Compatibility Matrix, and Error: Reference source not found sections of this document should always be checked for any known compatibility issues.

The latest media gateway and media module firmware available at the time of launch is on the Communication Manager software CD. However, it is possible that the firmware on the CD is out-of-date, so the support web pages should always be checked for the latest firmware.

For firmware downloadable media gateways and media modules, the Error: Reference source not found contained in this document lists the latest firmware available at the date this document is published for Communication Manager 2.0 and later releases. For releases earlier than Communication Manager 2.0, the matrix shows the latest firmware available at the time the specific CM release was launched.

Whenever firmware is updated, the readme file should be checked for specific Communication Manager compatibility issues. Avaya’s support web site should be checked for the latest firmware available for a given media module. The latest G250, G350, & G700 Media Gateway firmware, media module firmware, readme files, and instructions for installing media gateway firmware are found at the following link:http://support.avaya.com/japple/css/japple?temp.documentID=145453&temp.productID=129452&temp.releaseID=212899&temp.bucketID=108025&PAGE=Document

Gateway/Server/LSP Compatibility Matrix

YES=CompatibleNO=Not

Compatible


Software


Software

LSP on 2.x Software

LSP on 3.x Software

23.xx.x Gateway Firmware

YES NO YES NO

24.xx.x Gateway Firmware

G700 = NOG250 = NA/NO

G350 = YES

YES G700 = NOG250 = NA/NO

G350 = YES

YES

LSP on 2.x Software

YES NO

LSP on 3.x Software

YES YES

22










Note: The following order of upgrading a distributed configuration with a primary server, media gateways, and LSPs should be followed:

4. Media Gateways (MGP and Media Modules). The order in which the Media Gateway (MGP) and Media Modules (MM) are upgraded does not matter.

5. LSPs6. Primary Media Servers

This means that if an LSP is to be upgraded to a new version of CM software, all Media Gateways supported by that LSP must be running the appropriate new vintages of media gateway firmware. It also means that before a primary server is upgraded to a new release of CM software, all media gateways, media gateway media modules, and LSPs in the configuration must be upgraded appropriately before an upgrade of the primary server is attempted.

The Latest Firmware for G250, G350, and G700 Media Gateways and Media Modules:


Telephone Software Compatibility

For telephones that support software downloads, the latest telephone software available for the specific phone should be used regardless of the release of Communication Manager software being used. However, it is not necessary or desirable to update telephone software that is working well, unless the Communication Manager software is upgraded. Whenever telephone software is updated, the readme file should be checked for specific Communication Manager compatibility issues.

Some of the links below contain multiple vintages of telephone software for a given telephone. The most recent (highest numbered) telephone software should always be used (e.g., R1.8.1 is more recent than R1.8). For some telephones the latest telephone software available is marked as “Current” on the web pages that are linked below. For each telephone, the most recent telephone software available when this document was issued is listed. The links should always be checked to determine if more recent telephone software is available:

2400 Digital Telephones: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=130048&temp.bucketID=108025

All 46xx IP Telephones: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=107755&temp.bucketID=108025



IP Agent: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=107698&temp.bucketID=108025

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http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=107698&temp.bucketID=108025








IP Softphone: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=107767&temp.bucketID=108025

IP Softphone for Pocket PC: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=135860&temp.bucketID=108025

Softconsole: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=130009&temp.bucketID=108025

Service Pack Compatibility Please refer to section Service Packs for Communication Manager 3.x Releases for specific Communication Manager 3.x details concerning service packs.

The S8xx0 Series Media Servers have Communication Manager service packs available for specific software releases. These service packs contain fixes for known issues and the latest service pack for the appropriate release must be applied during initial installation. Furthermore, if a service pack becomes available for a given release after installation of a media server has been completed, the service pack must be applied to bring Communication Manager software running on the server up-to-date. Service Packs are release dependent so it is extremely important to be sure the service pack you are applying is for the appropriate software release.

Be aware that a new service pack might become available on the support.avaya.com web pages, so it is best to subscribe for automated PCN e-mail notifications or check the link directly below for the latest service pack for a specific Communication Manager software release:

Service Packs for all releases: http://support.avaya.com/japple/css/japple?PAGE=Document&temp.bucketID=108025&temp.productID=107602&temp.documentID=200575&temp.releaseID=129470

Communication Manager 1.3 The latest Communication Manager 1.3 (software release R011x.03.0.526.5 / SALT 318.5 launched May 2003 in the U.S.) software update is available at the following link: http://support.avaya.com/japple/css/japple?temp.documentID=152745&temp.productID=129452&temp.releaseID=152297&temp.bucketID=108025&PAGE=Document

Communication Manager 1.3.1 The latest Communication Manager 1.3.1 (software release R011x.03.1.531.0 / SALT 323.0 launched September 2003 in the U.S.) software update is available at the following link: http://support.avaya.com/japple/css/japple?temp.documentID=156493&temp.productID=129452&temp.releaseID=156501&temp.bucketID=108025&PAGE=Document

Communication Manager 1.3.2 The latest Communication Manager 1.3.2 (software release R011x.03.2.536.1 / SALT 328.1 launched May 2004 in the U.S.) software update is available at the following link: http://support.avaya.com/japple/css/japple?temp.documentID=162758&temp.productID=129452&temp.releaseID=162131&temp.bucketID=108025&PAGE=Document

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Communication Manager 2.0 The latest Communication Manager 2.0 (software release R012x.00.0.219.0 / Offer 219.0 launched December 8 th

2003 in the U.S.) software update is available at the following link: http://support.avaya.com/japple/css/japple?temp.documentID=157671&temp.productID=129452&temp.releaseID=156181&temp.bucketID=108025&PAGE=Document

Communication Manager 2.0.1 The latest Communication Manager 2.0.1 (software release R012x.00.1.221.1 / Offer 221.1 launched February 9 th

2004 in the U.S.) software update is available at the following link:http://support.avaya.com/japple/css/japple?temp.documentID=159751&temp.productID=129452&temp.releaseID=159639&temp.bucketID=108025&PAGE=Document

Communication Manager 2.1 The latest Communication Manager 2.1 (software release R012x.01.0.411.7 / Offer 411.7 launched July 12 th 2004 in the U.S.) software update is available at the following link:http://support.avaya.com/japple/css/japple?temp.documentID=195615&temp.productID=129452&temp.releaseID=162392&temp.bucketID=108025&PAGE=Document

Communication Manager 2.1.1 The latest Communication Manager 2.1.1 (software release R012x.01.1.414.1 / Offer 414.1 launched September 7th 2004 in the U.S.) software update is available at the following link:http://support.avaya.com/japple/css/japple?temp.documentID=201992&temp.productID=129452&temp.releaseID=201996&temp.bucketID=108025&PAGE=Document

Communication Manager 2.2 Communication Manager 2.2 (software release R012x.02.0.111.4 / Offer 111.4 launched January 10 th 2005 in the U.S.) service pack is available at the following link:http://support.avaya.com/japple/css/japple?temp.documentID=226414&temp.productID=136527&temp.releaseID=212033&temp.bucketID=108025&PAGE=Document#2.2_svc_pack

Communication Manager 2.2.1 Communication Manager 2.2.1 (software release R012x.02.1.118.1 launched November 7 th 2005 in the U.S.) service pack is available at the following link: http://support.avaya.com/japple/css/japple?temp.documentID=278936&temp.productID=136527&temp.releaseID=212033&temp.bucketID=108025&PAGE=Document

Communication Manager 3.0 Communication Manager 3.0 (software release R013x.00.0.340.3 launched June 13 th 2005 in the U.S.) service pack is available at the following link:http://support.avaya.com/japple/css/japple?temp.documentID=236672&temp.productID=136527&temp.releaseID=228560&temp.bucketID=108025&PAGE=Document

Communication Manager 3.0.1 Communication Manager 3.0.1 (software release R013x.00.1.346.0 launched October 3 rd 2005 in the U.S.) service pack is available at the following link: http://support.avaya.com/japple/css/japple?temp.documentID=276193&temp.productID=136527&temp.releaseID=228560&temp.bucketID=108025&PAGE=Document

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http://support.avaya.com/japple/css/japple?temp.documentID=226414&temp.productID=136527&temp.releaseID=212033&temp.bucketID=108025&PAGE=Document#2.2_svc_pack













Communication Manager 3.1 Communication Manager 3.1 (software release R013x.01.0.628.6 launched February 20 th 2006 in the U.S.) service pack is available at the following link:http://support.avaya.com/japple/css/japple?temp.documentID=284004&temp.productID=136527&temp.releaseID=282185&temp.bucketID=108025&PAGE=Document

E-Notifications: To be automatically notified via e-mail when new service packs and firmware updates are available, you can subscribe to receive all PCN notifications via My E-Notifications on support.avaya.com.

Integrated Management

The latest updates for Integrated Management applications can be accessed from the following links:

Fault and Performance Manager: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139474&temp.bucketID=108025

MultiSite Administration: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139470&temp.bucketID=108025

Network Management: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=158280&temp.bucketID=108025

Proxy Agent: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139482&temp.bucketID=108025

Site Administration: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139469&temp.bucketID=108025

Voice Announcement Manager: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139476&temp.bucketID=108025

VoIP Monitoring Manager: http://support.avaya.com/japple/css/japple?PAGE=ProductArea&temp.productID=139480&temp.bucketID=108025

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Documents

DEFINITY Release Core Team - Avaya€¦ · Web viewThe latest CM 3.x Service Pack is available on support.avaya.com. Restore the server from the backup. If the load being upgraded