definitions and Overview of OD

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    Definitionsand

    overview ofOrganizational Development

    Chaitra Herur

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    What we shall learn

    Early definitions of ODMost accepted definitionCharacteristics of ODModels of consultation

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    Early Definitions

    Beckard, 1969,

    Organizational Development is an effort, Planned,

    Organization-wide, and managed from the top to increase

    the organization effectiveness and health through planned

    interventions in the organizations processes using

    behavioral- science knowledge.

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    Early Definition

    Cummings and Worley, 1993

    Organizational Development is a systematic application of

    behavioral science knowledge to the planned development and

    reinforcement of organizational strategies, structures, and

    processes for improving an organizations effectiveness.

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    Insights of Definitions

    Organizational Development,

    Applies behavioral science to achieve planned change Target the total organization or system

    Systematically critique how they are doing to learn how todo better Process for improving process Achieve congruence among the components of the

    organization such as strategy, structure, culture andprocesses

    Developing the organizations self-renewing capacity

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    Most accepted Definition of OD

    Organizational development is a long-term effort, led and

    supported by top management to improve an organizations

    visioning, empowerment, learning and problem-solving

    processes, through an ongoing collaborative management of

    organizations culture- with special emphasis on the culture of

    intact work teams and other team configurations- using the

    consultant-facilitator role and the theory teams and other of

    applied behavioral science, including action research.

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    Characteristics of OD

    Focuses on culture and processes Collaboration between organization leaders and members Teams of all kind are particularly important for

    accomplishing tasks and are targets for OD activities

    Focuses on human and social side of the organization andalso intervene in the technological and structural sides

    Participation and involvement in problem solving anddecision making

    Focuses on total system change and views organizations ascomplex social system

    A win-win solution

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    Models of consultation- OD

    Purchase of expertise model

    Doctor-patient model

    Process consultation model

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    Purchase of expertise model

    Identify a need for information or expertise

    organization cannot supply

    hires a consultant to meet the need

    Example: Survey the employee & giverecommendations

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    Doctor-patient model

    Symptom of deficiency is detected

    Consultant employed to diagnose the problem fordeficiency

    A course of action/ remedy is prescribed

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    Process consultation model

    Consultant works with the leader and group

    Diagnose S/W

    Develop action plan

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    Thank you