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8/3/2019 definitions and Overview of OD
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Definitionsand
overview ofOrganizational Development
Chaitra Herur
8/3/2019 definitions and Overview of OD
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What we shall learn
Early definitions of ODMost accepted definitionCharacteristics of ODModels of consultation
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Early Definitions
Beckard, 1969,
Organizational Development is an effort, Planned,
Organization-wide, and managed from the top to increase
the organization effectiveness and health through planned
interventions in the organizations processes using
behavioral- science knowledge.
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Early Definition
Cummings and Worley, 1993
Organizational Development is a systematic application of
behavioral science knowledge to the planned development and
reinforcement of organizational strategies, structures, and
processes for improving an organizations effectiveness.
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Insights of Definitions
Organizational Development,
Applies behavioral science to achieve planned change Target the total organization or system
Systematically critique how they are doing to learn how todo better Process for improving process Achieve congruence among the components of the
organization such as strategy, structure, culture andprocesses
Developing the organizations self-renewing capacity
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Most accepted Definition of OD
Organizational development is a long-term effort, led and
supported by top management to improve an organizations
visioning, empowerment, learning and problem-solving
processes, through an ongoing collaborative management of
organizations culture- with special emphasis on the culture of
intact work teams and other team configurations- using the
consultant-facilitator role and the theory teams and other of
applied behavioral science, including action research.
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Characteristics of OD
Focuses on culture and processes Collaboration between organization leaders and members Teams of all kind are particularly important for
accomplishing tasks and are targets for OD activities
Focuses on human and social side of the organization andalso intervene in the technological and structural sides
Participation and involvement in problem solving anddecision making
Focuses on total system change and views organizations ascomplex social system
A win-win solution
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Models of consultation- OD
Purchase of expertise model
Doctor-patient model
Process consultation model
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Purchase of expertise model
Identify a need for information or expertise
organization cannot supply
hires a consultant to meet the need
Example: Survey the employee & giverecommendations
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Doctor-patient model
Symptom of deficiency is detected
Consultant employed to diagnose the problem fordeficiency
A course of action/ remedy is prescribed
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Process consultation model
Consultant works with the leader and group
Diagnose S/W
Develop action plan
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Thank you