Defining Organisation Behaviour Stephen P. Robbins & V.G. Kondalkar Meenakshi Upadhyay, Academician,UDCJ

Defining Organisation Defining Organisation BehaviourBehaviour

Stephen P. Robbins & V.G. Kondalkar

Meenakshi Upadhyay, Academician,UDCJ

OrganizationOrganization

A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.


Organizational behavior (OB)Organizational behavior (OB)

A field of study that investigates the impact that individuals, groups, and structure have on behaviour within organisations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.


How individuals differ?How individuals differ?

In relation to their work they differ in the following respects:

Intrinsic rewards: Intrinsic awards are related to recognition that a worker gets in an organisation.

It is related to inner satisfaction of a person & not related to material wants

It is related to change in right direction of human behaviour, which is permanent and long lasting


Extrinsic rewards: are related to increased monetary compensation

Monetary rewards prevent motivational level to come down however it does not help to increase

Workers differ in this respect and hence there is difference of behaviour of workers in a particular situation, though the situation may be the same


Compensation: Some workers would appreciate the mega work the management is doing in running the organisation and be satisfied with the reward or the compensation they are getting while others may be unhappy and resort to grievance


Personal factors affecting Personal factors affecting productivity, job satisfaction, productivity, job satisfaction, absenteeism & turnoverabsenteeism & turnover

Biological factors: Physical attributes, age, gender, marital status, number of dependants, ability, tenure/experience, religion

Emotional intelligenceLearned characteristics- Personality,

perception, attitude, values


AbilityAbility

Ability is the individual's capacity to perform various tasks in a job

Intellectual ability: It is an ability of a person to do mental activities. Higher IQ is not necessary to perform the job successfully.

Physical ability: It refers to physical strength factors, body coordination, balance and stamina


Emotional IntelligenceEmotional Intelligence

Studies have revealed that that EQ is now considered as greater predictor of success than IQ

In 1990, Salovey and Mayer coined the term ‘Emotional Intelligence’. They described emotional intelligence “as a form of social intelligence that involves the ability to monitor one’s own and other’s feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action”


PersonalityPersonality

It is a sum total of ways in which an individual reacts and interacts with others. It is affected by :

Environment: The sum of all external conditions affecting the life, development and survival of an organism

Heredity: the sum of the qualities and potentialities genetically derived from one's ancestors or parents.


Attitude :a complex mental state involving beliefs and feelings and values and dispositions to act in certain ways

Values :the ideals, customs, institutions, etc., of a society toward which the people of the group have an affective regard


Developing an Developing an Organizational Behaviour Organizational Behaviour modelmodelObjective of model development is to

understand human behaviour, predict and control the same.

Development of OB model involves studying individual, group, organisational structure and systems that should be finely interwoven

Study of OB relates to studying individual behaviour, group behaviour and various organisation systems (independent variables)


Health of an organisation can be fairly judged by the absenteeism and employee turnover

Thus we see that productivity ,job satisfaction, employee turnover, absenteeism, job stress and individual dissent and innovation as additional variables (dependant)


Role of a manager/editorRole of a manager/editor

Individual behaviour is very complicated. An individual behaves differently in various situations

It is necessary for a manager /editor to identify “needs” of the individual and evolve such strategies that satisfy them

Based upon knowledge, skill and experience he should be able to predict individual behaviour


Documents

Defining Organisation Behaviour Stephen P. Robbins & V.G. Kondalkar Meenakshi Upadhyay, Academician,UDCJ