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European Journal of Marketing Emerald Article: Defining Marketing: A Market-Oriented Approach Christian Grönroos Article information: To cite this document: Christian Grönroos, (1989),"Defining Marketing: A Market-Oriented Approach", European Journal of Marketing, Vol. 23 Iss: 1 pp. 52 - 60 Permanent link to this document: http://dx.doi.org/10.1108/EUM0000000000541 Downloaded on: 20-10-2012 Citations: This document has been cited by 79 other documents To copy this document: [email protected] Users who downloaded this Article also downloaded: * Christian Grönroos, (1994),"From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift inMarketing", Management Decision, Vol. 32 Iss: 2 pp. 4 - 20 http://dx.doi.org/10.1108/00251749410054774 Annika Ravald, Christian Grönroos, (1996),"The value concept and relationship marketing", European Journal of Marketing, Vol. 30 Iss: 2 pp. 19 - 30 http://dx.doi.org/10.1108/03090569610106626 Graham J. Hooley, James E. Lynch, Jenny Shepherd, (1990),"The Marketing Concept: Putting the Theory into Practice", European Journal of Marketing, Vol. 24 Iss: 9 pp. 7 - 24 http://dx.doi.org/10.1108/03090569010001637 Access to this document was granted through an Emerald subscription provided by DURHAM UNIVERSITY For Authors: If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com With over forty years' experience, Emerald Group Publishing is a leading independent publisher of global research with impact in business, society, public policy and education. In total, Emerald publishes over 275 journals and more than 130 book series, as well as an extensive range of online products and services. Emerald is both COUNTER 3 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. *Related content and download information correct at time of download.

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European Journal of MarketingEmerald Article: Defining Marketing: A Market-Oriented ApproachChristian Grönroos

Article information:

To cite this document: Christian Grönroos, (1989),"Defining Marketing: A Market-Oriented Approach", European Journal of Marketing, Vol. 23 Iss: 1 pp. 52 - 60

Permanent link to this document: http://dx.doi.org/10.1108/EUM0000000000541

Downloaded on: 20-10-2012

Citations: This document has been cited by 79 other documents

To copy this document: [email protected]

Users who downloaded this Article also downloaded: *

Christian Grönroos, (1994),"From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift inMarketing", Management Decision, Vol. 32 Iss: 2 pp. 4 - 20http://dx.doi.org/10.1108/00251749410054774

Annika Ravald, Christian Grönroos, (1996),"The value concept and relationship marketing", European Journal of Marketing, Vol. 30 Iss: 2 pp. 19 - 30http://dx.doi.org/10.1108/03090569610106626

Graham J. Hooley, James E. Lynch, Jenny Shepherd, (1990),"The Marketing Concept: Putting the Theory into Practice", European Journal of Marketing, Vol. 24 Iss: 9 pp. 7 - 24http://dx.doi.org/10.1108/03090569010001637

Access to this document was granted through an Emerald subscription provided by DURHAM UNIVERSITY

For Authors: If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information.

About Emerald www.emeraldinsight.comWith over forty years' experience, Emerald Group Publishing is a leading independent publisher of global research with impact in business, society, public policy and education. In total, Emerald publishes over 275 journals and more than 130 book series, as well as an extensive range of online products and services. Emerald is both COUNTER 3 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.

*Related content and download information correct at time of download.

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