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Battelle Health and Life Sciences Strategic Definition
1
How we work
What we think - Data dive defined by Compass
SHIFT process
Getting to Strategy - What we’ve done
2
Turns data into knowledge and understanding by understanding what’s going on within the Culture, the Category,
the Channels as well as the Brand/business
It’s about past, present and future
SHIFT allows us to engage, interrogate and synthesize intelligence
3
F from
T to
It’s not about positioning it’s about trajectory
4
Where are we taking the business?
CO
MPA
SS
How are the beliefs and behaviors of the target audience changing?
P
PEOPLE AND CULTURE
How are the market forces changing or shaping the
category?
C
CATEGORY
What are the key changes in the content and media
consumption habits that we can leverage?
C CHANNEL
B BRAND/BUSINESS
How can the equities of the brand be changed to better serve the business goal?
5
Insight
Insight
Insight
Insight
Challenging business environment – US and globally Tense business and government landscape “Wait and see” attitude
“Although the volatility accompanying the recession has passed, current economic conditions still remain fragile.” - Jeffrey Wadsworth, President and CEO Battelle
People and Culture How are the beliefs and behaviors of the target audience changing?
Business thrives on passion
6
Category How are the market forces changing or shaping the category?
7
Execution – language, tone, look
Brand positioning (differentiation)
Language is generic LOVELACE: Equipped with a broad range of technical expertise and a wealth of research capabilities, LRRI studies respiratory health issues of concern to scientists and health care experts in universities, government, industry, and patient advocacy groups. SRI: Our vision is to be the premier independent source of high-value innovations and solutions. As an independent organization with a talented and experienced staff, SRI is uniquely positioned to consistently provide high-value solutions and world-changing value to our clients. COVANCE: Covance…is one of the world’s largest and most comprehensive drug development services companies…Results-driven reimbursement support for >60% of the biologics market. Team of experts dedicated to risk management. …A trusted partner whose hallmarks are great people, high quality data, and a proved track record of integrating and streamlining development processes. RTI: As we pursue our mission of improving the human condition, we adhere to the values that have served as RTI's foundation throughout our history: integrity, excellence, innovation, respect for the individual, respect for RTI, fiscal responsibility, and objectivity…We understand that our professional reputation can be maintained only through adherence to the highest principles of ethics and through unwavering dedication to our quality policy. CAMBRIDGE CONSULTANTS: For 50 years, Cambridge Consultants has led the way in innovative product development. We are the development partner of choice to many of the world’s leading blue chips as well as the virtual development team for ambitious start up companies. We are a results-driven company dedicated to delivering competitive advantage through the innovative use of technology. From our offices in the UK and USA we employ some of the world's leading scientists and engineers, experts in their fields. MPI RESEARCH We excel as a high performance, high quality organization because of our scientific knowledge and experience, integrity, trust, teamwork, and dedication to strong and enduring Sponsor relationships. XIMEDICA Ximedica provides expert research, product development, regulatory, and introductory manufacturing services to leading medical and healthcare companies. The company was founded in 1985 as Item, originally a product innovation and intellectual property creation firm. Our staff is comprised of highly experienced professionals in all aspects of research, development, and manufacturing, both from within and outside of the medical field. Today, we serve many of the world's most respected and innovative companies in the industry.
8
Language is generic LOVELACE: Equipped with a broad range of technical expertise and a wealth of research capabilities, LRRI studies respiratory health issues of concern to scientists and health care experts in universities, government, industry, and patient advocacy groups. SRI: Our vision is to be the premier independent source of high-value innovations and solutions. As an independent organization with a talented and experienced staff, SRI is uniquely positioned to consistently provide high-value solutions and world-changing value to our clients. COVANCE: Covance…is one of the world’s largest and most comprehensive drug development services companies…Results-driven reimbursement support for >60% of the biologics market. Team of experts dedicated to risk management. …A trusted partner whose hallmarks are great people, high quality data, and a proved track record of integrating and streamlining development processes. RTI: As we pursue our mission of improving the human condition, we adhere to the values that have served as RTI's foundation throughout our history: integrity, excellence, innovation, respect for the individual, respect for RTI, fiscal responsibility, and objectivity…We understand that our professional reputation can be maintained only through adherence to the highest principles of ethics and through unwavering dedication to our quality policy. CAMBRIDGE CONSULTANTS: For 50 years, Cambridge Consultants has led the way in innovative product development. We are the development partner of choice to many of the world’s leading blue chips as well as the virtual development team for ambitious start up companies. We are a results-driven company dedicated to delivering competitive advantage through the innovative use of technology. From our offices in the UK and USA we employ some of the world's leading scientists and engineers, experts in their fields. MPI RESEARCH We excel as a high performance, high quality organization because of our scientific knowledge and experience, integrity, trust, teamwork, and dedication to strong and enduring Sponsor relationships. XIMEDICA Ximedica provides expert research, product development, regulatory, and introductory manufacturing services to leading medical and healthcare companies. The company was founded in 1985 as Item, originally a product innovation and intellectual property creation firm. Our staff is comprised of highly experienced professionals in all aspects of research, development, and manufacturing, both from within and outside of the medical field. Today, we serve many of the world's most respected and innovative companies in the industry.
9
A sea of blue
10
Innovation not reflected in execution
11
Lack of humanity
“Accelerating Innovation for a Healthier World”
“Customized, Responsible,
On Time”
“Over 65 Years. One Purpose.”
“The Miracles of Science”
“Innovation, Design,
Analysis”
12
Positioning overlap
Technical/Business
Emotional
Scientific
Vernacular
13
Serious business and long term partnerships
An “insider” business
Working for the common good….without really saying so
Category How are the market forces changing or shaping the category?
Partnership inspires action
14
Information superhighway: freer access, multiple channels, greater interaction and engagement
This environment means a high bar for brand’s articulation and communication since it multiplies and amplifies beyond brand control – so a tight, well defined core is essential
And, channel choice is as much the medium as it is the message
Channel
Knowledge is public
15
What are the key changes in the content and media consumption habits that we can leverage?
Apply science and technology to accelerate development and yield amazing achievements
Harness resources and facilities
Leverage deep industry and process knowledge of exposure to harmful toxins
Brand
Purpose in leadership
16
How can the equities of the brand be changed to better serve the business goal?
Development of the HumaPen™ - reusable, discrete and attractive
Revised anthrax immunization schedule
Solutions that improve the health of children at high risk of exposure to harmful toxins
17
P
Business thrives on passion.
C
Partnership inspires action.
C
Knowledge is public.
B
Purpose in leadership.
Insight
Insight
Insight
Insight
F from
T to
Where could we take the business: Battelle SHIFT
Science that builds business
Battelle is people who lead the way
18
People-driven chemistry
People-driven chemistry
19
People Driven Chemistry
Maximize on the three words:
Battelle people, the people Battelle partner’ with and ultimately the people who
benefit from Battelle’s work
Energy, momentum and commitment
A practical category cue and also reinforcement of the human element that drives
Battelle forward
Appendix
20
P C
C B
Business community is tense, obvious on holding off on making purchase decisions – most clear indicator is jobs/job hiring, but also reflective in contract hiring. Uncertainty in economy, public funding, private funding for big projects. A wait and see attitude right now
P C
C B
Business community is tense, obvious on holding off on making purchase decisions – most clear indicator is jobs/job hiring, but also reflective in contract hiring. Uncertainty in economy, public funding, private funding for big projects. A wait and see attitude right now
Business thrives on passion
P C
C B
Serious, Long term
Insider
Convention: we really are working for the public
Business community is tense, obvious on holding off on making purchase decisions – most clear indicator is jobs/job hiring, but also reflective in contract hiring. Uncertainty in economy, public funding, private funding for big projects. A wait and see attitude right now
Business thrives on passion
P C
C B
Serious, Long term
Insider
Convention: we really are working for the public
Business community is tense, obvious on holding off on making purchase decisions – most clear indicator is jobs/job hiring, but also reflective in contract hiring. Uncertainty in economy, public funding, private funding for big projects. A wait and see attitude right now
Business thrives on passion
Partnership inspires action
P C
C B
Serious, Long term
Insider
Convention: we really are working for the public
Business community is tense, obvious on holding off on making purchase decisions – most clear indicator is jobs/job hiring, but also reflective in contract hiring. Uncertainty in economy, public funding, private funding for big projects. A wait and see attitude right now
Business thrives on passion
Partnership inspires action
Freer information means more public knowledge Engaged public is active in a variety of media platforms from grass roots events to socia l media; and interested in decision making and program
P C
C B
Serious, Long term
Insider
Convention: we really are working for the public
Business community is tense, obvious on holding off on making purchase decisions – most clear indicator is jobs/job hiring, but also reflective in contract hiring. Uncertainty in economy, public funding, private funding for big projects. A wait and see attitude right now
Business thrives on passion
Partnership inspires action
Freer information means more public knowledge Engaged public is active in a variety of media platforms from grass roots events to socia l media; and interested in decision making and program
Information belongs to the public
P C
C B
Serious, Long term
Insider
Convention: we really are working for the public
Business community is tense, obvious on holding off on making purchase decisions – most clear indicator is jobs/job hiring, but also reflective in contract hiring. Uncertainty in economy, public funding, private funding for big projects. A wait and see attitude right now
Business thrives on passion
Partnership inspires action
Freer information means more public knowledge Engaged public is active in a variety of media platforms from grass roots events to socia l media; and interested in decision making and program
Knowledge is public
Science and technology foundation respected, acknowledged Understanding of industry – private and public; from inception to market, every step of the way. R&D, Lab management, Trial management, presentation & support Assured expertise
P C
C B
Serious, Long term
Insider
Convention: we really working for the public
Business community is tense, obvious on holding off on making purchase decisions – most clear indicator is jobs/job hiring, but also reflective in contract hiring. Uncertainty in economy, public funding, private funding for big projects. A wait and see attitude right now
Business thrives on passion
Partnerships inspire action
Freer information means more public knowledge Engaged public is active in a variety of media platforms from grass roots events to socia l media; and interested in decision making and program
Knowledge is public
Science and technology foundation respected, acknowledged Understanding of industry – private and public; from inception to market, every step of the way. R&D, Lab management, Trial management, presentation & support Assured expertise
Purpose in leadership
From Science that
Builds Business
To Battelle is
People Who Lead the Way
People-driven chemistry
People-driven chemistry
Put a public face to the genius, let your partners get close