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Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications Science, Technology and Economic Growth: A Practicum for States March 23, 2004

Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

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Page 1: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Defining and Measuring Successin Technology-based Economic Development

Catherine Searle Renault, Ph.D.RTI InternationalCenter for Technology Applications

Science, Technology and Economic Growth: A Practicum for StatesMarch 23, 2004

Page 2: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Overview

• Principles of Evaluation and Measurement• Theory of Technology-based Economic Development• Indicators • Ways to Collect Data• Example – Evaluation of Maine’s Public Investment in R&D• Challenges and Opportunities• Lessons Learned

Page 3: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Why Measure and Evaluate?

Evaluation is the collection, analysis, interpretation and communication about the effectiveness of programs undertaken for the public good.

• Aids in decisions about whether program should be expanded, continued, improved or curtailed

• Increase the effectiveness of program management• To satisfy calls for accountability• To measure the impact on the core problem

Page 4: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Key Concepts

• Evaluation is a process, not an event. • Evaluation is for practical use, not to sit on the shelf.• The questions to be answered are derived from the

program itself.• Compares “What is” with “What would have been” and

“What should be”• Takes place in a setting where work/programs are

ongoing.

Page 5: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Definitions

• Program, e.g. The Advanced Technology Program, a complete initiative

• Project, one interaction with a client, e.g. a single ATP award.• Input: resources used to produce outputs and outcomes.• Outputs: Products and services delivered. The completed

products of internal activities.• Outcomes: An event, occurrence or condition that is outside the

program itself that is important. • Intermediate outcomes: important outcomes, but not the end in

itself.• End outcome: The sought after result

Page 6: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

General Logic Model

•Personnel•Facilities•Funding

•Activities•Clients Served•Awards Made

•Mid-Point Events •Ending Events

INPUTS OUTPUTSINTERMEDIATE

OUTCOMESEND

OUTCOMES

Page 7: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Definitions

• Measurement/Monitoring — What are the outcomes of the program/project?

• Impact Measurement— Calculate economic impact of outcomes

• Program/Project Evaluation — Involves causality

Page 8: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Causality and Attribution

• To prove causality, you need four conditions:— That the outcomes exist— That the inputs precede the outcomes— That the inputs, outputs and outcomes are related— That all other explanations are accounted for.

• Attribution is weaker, but easier to prove.— That the outcomes exist— That the inputs precede the outcomes— That the inputs, outputs and outcomes are related— Clients say (attribute) their results to the program/project.

Page 9: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Principles for Evaluation

• If more than one program, establish consistent approach for all programs

• Ensure clear articulation of goals in as concrete terms as possible

• Be as rigorous as possible in design and analysis to increase validity and credibility, but make tradeoffs reflecting operational issues

• Gain evaluation at state level as well as data for individual program management

Page 10: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Program Theory-based Evaluation

• Use the theory behind the intervention to design appropriate indicators of intermediate and end outcomes. — Identify the goals and objectives of the program— Construct a model of what the program is supposed to

accomplish— Collect data to compare:

• Goals• Actual observed outcomes• What would have happened otherwise, i.e. without intervention

— Analyze and interpret results

Page 11: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Goals and Objectives of Technology-based Economic Development

Improve citizens’ quality of life by:

• Creating and retaining high quality jobs (defined as higher pay), generally in technology-based businesses

• Creating and retaining (and in some cases, recruiting) high quality companies, defined as high growth, high paying), generally in technology-based industries

• Improving the stability and/or competitiveness of local and regional economy through innovation

Page 12: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Logic Model for Technology-Based Economic Development

BasicResearch

AppliedResearch

TECHNOLOGYTRANSFER

OFFICE

GovernmentFunding

FoundationFunding

RESEARCH INSTITUTIONS

MarketInnovationEconomy

GovernmentR&D Grants

Competition

Workforce

Debt &Equity

Funding

Cost ofDoing

Business

DevelopMarketing

Opportunity

R & DDriven

Industry

Page 13: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Product/Company Life Cycle Model

BasicResearch

AppliedResearch

ProductLaunch

EnhanceProduct

ProductMaturity

t

Page 14: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Interventions to Build an Innovation Economy

Build Research Capacity

Company Basic/Applied

Research

Design for Manufacturing

Product Launch

Enhance Product

Product Maturity

Technical Assistance

Centers of ExcellenceAdvanced

Manufacturing Centers

MEP

Sea Grant

CREES

Business Assistance

Incubators, Business Development; Science Parks

FundingEPSCOR

Federal Funding

ATP

SBIR

STTR

State Research Grants

State - Sponsored Seed Funds

SBA Loans

Page 15: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Intermediate Indicators

• Researchers—S&E graduate

students—Federal R&D grants—R&D expenditures—Patents—Publications—New Sponsored R&D

with local companies

• Companies—Patents—Venture capital

raised—SBIR and STTRs

won—Other federal

programs (ATP) won—M&A activity— IPO activity

Page 16: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

End Outcome Indicators

• Average annual earnings of employees• Number of high-technology companies in the

state/region• Number of scientists and engineers employed in the

state/region• Number of company births, especially high-technology• Percent of revenue from outside state• Revenue per employee (productivity)

Page 17: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Collecting Data

Three possible methods; use one or all:

• Annual survey of all recipients of (all) programs— Use with control group to assess causality— Potentially split companies and research institutions

• Indicator data for states and benchmark states to assess changes in competitiveness.

• Case studies to understand detailed trends

Page 18: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Key Decisions for Annual Survey

• Who to survey: universe of companies and researchers; develop single list; sample or all?

• What is unit of analysis? Company? Project?• How frequently: annually? keep respondents on list for 5 years• When to survey: July-August good match for government

reporting, poor for companies• When to analyze data and report: driven by state budget cycles• What methods to use: develop innovative and low cost methods to

collect data– mail and web• How to assess causality: establish a control group for statistical

comparison purposes

Page 19: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Issues for Indicator Analysis

• Linkage with Innovation Index activities— Same or related indicators?— Degree of analysis— Sources that will be consistent over time

• Data availability – not always available by states, region, county or locality

• Timeliness of data• What are appropriate comparison states/regions?

Page 20: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Decisions to Make about Case Studies

• How to chose which ones to do• Who to interview? We suggest Program Managers,

clients, other stakeholders, e.g. Board members, trade associations, related programs.

• How to ensure reliability and replicability of data— Protocol based on indicators — Maintain database— Consistency of process

Page 21: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Analysis and Interpretation

• Be descriptive• Note trends

— Especially useful to note benchmark year, e.g. before beginning of program

• Norm by population, gross state product, etc.• Graph for easy interpretation• Acknowledge limitations of data, research design

Page 22: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Example – Maine Evaluation of Public Investments in R&D

Context of Evaluation• Maine has substantially increased its ongoing

investments in R&D starting in 1996• Evaluation legislatively mandated, funded by “tax” on

R&D investments• Required outside experts to perform the evaluation of

all public R&D investments.• An ongoing process

— initial evaluation and process design 2001— annual data collection— Five year evaluation in 2006

Page 23: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

The Three Questions

1. How competitive is Maine’s sponsored R&D and has it improved over time?

2. What is the impact of Maine’s R&D investment on the development of Maine’s R&D industry?

3. What is the impact of Maine’s R&D investment on the level of innovation and innovation-based economic development?

Page 24: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Results Reported for 2003

How competitive is Maine’s sponsored R&D and has it improved over time?

Maine started from a lagging position and is making some gains … but generally just keeping up since other states are also investing heavily. Maine appears to be gaining on other EPSCoR states in SBIR/STTR awards and in venture capital investments.

Page 25: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Results Reported for 2003

What is the impact of Maine’s R&D investment on the development of Maine’s R&D industry?

Maine made sizeable investments in research capacity in the late 1990s and the intermediate outcomes are evident: more faculty, more research equipment and facilities, more proposals submitted, more publications. However, there is little change in intellectual property and joint research with industry or commercial outcomes.

Page 26: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Results Reported for 2003

What is the impact of Maine’s R&D investment on the level of innovation and innovation-based economic development?

The state’s R&D investments are reaching the appropriate targets – the clients are overwhelmingly small, R&D companies (less than 10 employees, revenues less than $1 million, less than five years old).

The companies are reporting better than average results in employment growth, revenue growth, per capita income, productivity.

We detect many elements of causality for gains in SBIR/STTR, intellectual property and venture capital investments.

Page 27: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Challenges and Opportunities

• Faces at the table change constantly over six-year period

• General distrust of evaluation process• Many programs don’t keep good records and/or

contacts with past clients• Research design for Technology-based Economic

Development challenging because of long lead times for outcomes to develop, difficulty in assessing causality and lack of good measures for innovation per se

Page 28: Defining and Measuring Success in Technology-based Economic Development Catherine Searle Renault, Ph.D. RTI International Center for Technology Applications

Center for Technology Applications

Lessons Learned

• Doing evaluation correctly is not cheap … Surveying, in particular, is time consuming.

• Excellent tool for program management; less effective, but may be required, for accountability

• Credibility is linked to your program’s overall positioning; a good evaluation can help, but not necessarily. A bad evaluation is a bad evaluation.

• The work we are doing in technology-based economic development pays off in the mid- to long-run.