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Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops [email protected] March 07, 2002

Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops [email protected] March 07, 2002

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Page 1: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

Defense Contract Management Agency

(DCMA) Brief

Presented By:

Mr. Syd PopeDirector, Contract Tech [email protected] 07, 2002

Page 2: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

• DCMA Focus What we do, Where we are, How we do it!

• Topics to Brief Risk Management Earned Value Management (EVM) and Technical

Performance Measures (TPMs) National Aerospace and Defense Contractor

Accreditation Program (NADCAP) Pilot Study

AGENDAAGENDA

Page 3: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

DCMA Focus

• Who is our customer? Taxpayer Civilian Customers War-fighter Program Office

• What is our authority? Federal Acquisition

Regulations Memoranda of Agreement

• What do Program Offices want? Predictive data analysis and mitigation of program cost,

schedule, and technical risks

Page 4: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

What We Do

Provide Customer Focused Contract Management Services

Right Item = Quality Right Time = On-Time Delivery Right Price = Value for Money

Combat Support Agency Military Operations Readiness of Fielded Systems Modernization of Military Equipment Industrial Surge – During Conflict

Achieve Customer Expectations

Page 5: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

DCMAW

DCMAE

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--- HQ DCMA And DCMAI

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AmericasSouthernEurope

Northern Europe

SaudiArabia

Pacific

5 International Contract Management Offices covering 21 Countries and 566 Fuel Sites

Where We Are: Worldwide Operations

Three Districts:- Eastern U.S.- Western U.S.- International

60 U.S. Field Contract Management Offices

Page 6: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

CAS Life Cycle Involvement

PRE-AWARD

COMPLETION

PERFORMANCE

AWARD

81 FunctionsPricing / NegotiationCore Contract AdminProgram Technical SupportQuality AssuranceEngineering SurveillanceProduction SurveillanceProperty ManagementSmall Business

FAR 42.302(a) Standard Functions DFARS 242.302(a)NASA Standards

FAR 42.302(b) Additional Functions DFARS 242.302(b)NASA Mandatory Inspections

How We Do ItHow We Do It

Page 7: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

Supplier Risk ManagementSupplier Risk Management

Page 8: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

CONCEPT TYPICAL FOCUS

Risk Management

Processes•Quality•Manufacturing•Software•Engineering

Systems•Earned Value•Purchasing•Property•Estimating

Collaborative Approach•Buying Activity•Supplier•DCMA

Supplier Risk Management

Key Steps•Understand customer requirements•Focus on Key Processes / Systems•Predictive Analysis for customer•Adjusting risk based on risk changes

Page 9: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

RISK DOCUMENTATION

• Required for ALL elements of risk...including UPDATES!

Risk Management Plans should reflect the operating environment: Current, accurate, and complete Basis for Customer decision-making Focus should be on the quality and succinctness of the information

Where are the risks and what is the risk mitigation strategy?

• Method of Communication to all Stakeholders

Coordination with Supplier required

Coordination with Supplier required

Supplier Risk Management

Page 10: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

• Effective Risk Management ensures program success:

Provides real-time supplier information in risk-based terms.

Provides visibility on where to focus attention.

Permits partnering with ALL stakeholders.

Supplier Risk Management

Page 11: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

Earned Value Management

• Work Breakdown Structure (WBS)* Used to organize collection and analysis of detailed

costs. Establishes a structure for identifying products,

processes, and data. Is a product of the systems engineering process.

• Earned Value Reporting system that tracks cost and schedule progress. Projected performance is based on WBS.

*Systems Engineering Fundamentals, Defense Systems Management College, January 2001

Page 12: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

Technical Performance Measures and EVM

• Metrics and Earned Value* Technical Performance Measures (TPMs).

Traceable to WBS elements are preferred.

When combined with product metrics, earned value is a powerful tool

*Systems Engineering Fundamentals, Defense Systems Management College, January 2001

Page 13: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

TPM Discussion: Risk Vs Problem

Preventive Corrective Action

May occur Has occurred

Problem

Strategic Tactical Thinking

Long Short

Time horizon

Manage Risk and Future Issues

(TPM Emphasis)

Is it a Risk …………………………or a Problem

Manage Problem and Future Impact

(EV Emphasis)

Link works in “slide show” mode only

Page 14: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

TPM Pilot

• Desired end state… ultimate goal? Predictive analysis of cost/schedule/performance problems Integration of TPMs with WBS, EV, and Risk Management

• Did we get there? Needed program(s) with good traceability between WBS

elements, EV control accounts, requirements, and TPMs Needed to show predictive success and/or an

enhancement in program and risk management

Page 15: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

TPM Pilot: Results• Pilot program was a challenge:

TPMs not on contract; contract problems Rqmts not defined; inadequate WBS

• But there were many benefits:

Greater understanding of contract/system requirements Better insight into risk assessment Forces a systematic approach to analyzing performance

• Next step is to approach industry and PMOs Working with Northrop Grumman; making joint presentation

at Lean Aerospace Plenary in March May work with Army Excalibur and Air Force JSF programs

Page 16: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

National Aerospace and Defense Contractor Accreditation Program (NADCAP) Pilot Study

• DCMA Test Sites: DCMAE - CMO Baltimore, CMO Syracuse,

and CMO Detroit DCMAW - CMO Chicago, and CMO Van

Nuys• Test Areas: Welding, Heat Treating, NDT

Purpose: To test the feasibility and effectiveness of relying on NADCAP Data to eliminate redundant surveillance to the maximum extent possible.

Page 17: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

• Results to date: Limited success due to the very small ratio

of active contractors currently certified. Unsuccessful in doing a comprehensive data

analysis of NADCAP audit findings for most common problems

• Current actions: Working with NADCAP staff to restructure database for more effective data analysis

• Current Plans: Continue membership in the 3 areas.

NADCAP Pilot study

Page 18: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

Summary

Provide Customer-Focused Contract Management Services

Right Item = Quality Right Time = On-Time Delivery Right Price = Value for Money

DCMA is Focused on Customer Needs!

Teaming with NASA, Military Services, and Defense

Contractors to ensure that tax dollars achieve mission

requirements

Page 19: Defense Contract Management Agency (DCMA) Brief Presented By: Mr. Syd Pope Director, Contract Tech Ops spope@hq.dcma.mil March 07, 2002

Questions?

Closing