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Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

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Page 1: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

Dedicated to exceeding your expectations … always1

Introducing Always Best Care Senior Services

®

Build a business. Make a difference.®

Page 2: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

Dedicated to exceeding your expectations … always2

Not Every Franchisee Has Been Successful

Why not?1. Under capitalized2. Did not have clear or realistic

expectations3. Strain on personal relationships4. Impacted by personal issues5. The number one reason . . .

Page 3: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

Dedicated to exceeding your expectations … always3

Not Every Franchisee Has Been Successful

Why not?1. Under capitalized2. Did not have clear or realistic

expectations3. Strain on personal relationships4. Impacted by personal issues5. Failure to follow the model

Page 4: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

Dedicated to exceeding your expectations … always4

Franchise Revenue Growth:

The table on the next slide contains certain information related to Annual Revenues realized by Franchised Businesses during calendar 2014, and compares it with Annual Revenues realized during 2013. The data is broken down into 5 categories based upon the Franchised Businesses’ 2014 level of Annual Revenue. The table below also lists the number and percentage of franchisees that met or exceeded the category average. We have only included information relating to Franchised Businesses that were continuously open and operating for the entire 2013 and 2014 calendar years in this table. Any Franchised Businesses that were either newly opened in 2013 or 2014 or closed for business or otherwise left the brand in 2013 or 2014 were excluded. There were 16 new Franchised Business openings in 2013 and 18 new FranchisedBusiness openings in 2014. Seventeen Franchised Businesses were terminated in 2013 and 15 were terminated in 2014. None of these Franchised Businesses were included in the table.

Page 5: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

Dedicated to exceeding your expectations … always5

Franchise Revenue Growth:

Page 6: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

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Multiple Revenue StreamsAlways Best Care’s model generates revenue from three types of business:• Non-Medical in-home care• Assisted Living Finder• Skilled Medical CareAnd clients in all segments come from the same referral sources!Some states may limit certain services by licensing or regulation requirements.

Page 7: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

Build a Business. Make a difference.7

How our owners spend their time

Page 8: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

Build a Business. Make a difference.8

What it takes to succeedYou will need to develop relationships.The most consistent source of revenue is the relationship you develop with medical & care providers such as:• Hospital• Independent

Living Community

• Doctor’s office

• Skilled Rehab Facility

• Assisted Living Facility

• Social workers

Page 9: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

Build a Business. Make a difference.9

What it takes to succeedYou will need to manage employees.• Internal HR staff• Salespeople• Caregivers (Can you delegate?)• Nurses and other skilled care

providers

As you grow your revenues, you will add business lines, managers, and staff.

Page 10: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

Build a Business. Make a difference.10

What it takes to succeedCan you manage a business?• Strategically plan your growth • Allocate resources• Manage a P&L

Page 11: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

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Someone who is passionate about helping others, and is 100% comfortable and confident being out in the community 4-days per week, 8-hours

• Age 35-60• Male/female & couples• Liquid assets: $100,000+• Net worth: $200,000+• Self-starter• Outgoing personality• Good networking skills• Strong management and

communication skills • Coachable • Team player • A love for helping people

per day meeting new referral sources to present themselves while building trust to get referrals. We have attorneys, CPAs, nurses, IT, marketing, HR, MBAs, sales and other backgrounds among our franchisees.

Our “ideal” candidate profile

Page 12: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

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Training program overview

• Pre-classroom training - 3

weeks

• Classroom training – 1 week

• On-going coaching

• Hands on in-the-field training

• 60-day action plan

• Recorded library of training

videos

• Weekly & monthly webinars

• Additional coaching when you

have an emergency

Page 13: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

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Training modules make it easy to learnAlways Best Care’s training program focuses on operational activities of setting up, managing and marketing your business, including:• In-home care• Skilled Care• Assisted living finder services.

Training is divided into modules that combine field and classroom settings. One-on-one coaching and web-based seminars are provided.

Page 14: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

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Area RepresentativesField support, trainers, coaches, mentorsAt Always Best Care, the foundation of your success is a powerful combination of corporate and field professionals working together with a vested interest in your growth.

Always Best Care has a proven and successful Area Representative system that provides this multi-tiered standard of support. You’ll have a local leader, mentor, business coach, team builder and first responder to your needs. (In areas with no AR, the national field service office provides this support.)

Page 15: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

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Field training in your market • Attend networking meetings

• Introduction to National Accounts

• Regional meetings

• Field marketing

• Sales calls on referral sources

• Strategic planning sessions

Page 16: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

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On-Going Support – YOUR goals• Goal setting• We help you understand the metrics

needed to achieve your goals• Track performance and match to your

goals

All designed to help you get where you want.

Page 17: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

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Continuous Help in Your Market• Regional owner meetings• Local team members • Expertise on local licensing and

regulations• Experienced Area Representatives on

the spot when you need them

Page 18: Dedicated to exceeding your expectations … always 1 Introducing Always Best Care Senior Services ® Build a business. Make a difference. ®

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Next Step:

Review the Always Best Care Franchise Disclosure Document.