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Decoding CoachabilityThe Science of Personality & Change
Tomas Chamorro-Premuzic
Personality 101
People are different
People are consistent
This can be measured
Stability
Longitudinal studies
Genetic basis
Test re-test reliability
Stability
Can we change? Yes
Do we change? Not really
The more we change, the more we become like ourselves
Change
Situational press (ind diff still visible)
Extreme life events (back to baseline)
Coaching (30%)
Coaching
Strategic self-awareness
(blind spots)
Behavior change
(action plan)
Reputation change
(internalized)
Effectiveness1
2
3
4
Profiling tool (diagnosis)
Method (approach)
Coach (practitioner)
Coachee (client)
Coachability• Willingness to change• Normally distributed• Motivation (can be influenced by coach)• Personality (must be attended by coach)
Values = Core needs & identity
Judgment = Thinking style
Bright side = Strengths
Dark side = Risks & derailers
Adjustment Calm, stable moods, steady under pressure
Ambition Competitive, status seeking, initiative taking
Sociability Talkative, outgoing, approachable
Interpersonal Sensitivity Charming, responsive, warm and engaging
Prudence Formal, diligent, conscientious, honest
Inquisitive Curious, original, unconventional, creative
Learning Approach Up to date, well read, coachable
Excitable Erratic emotional outbursts Stephen Jobs, Apple
Skeptical Risk averse, won’t make decisions CIA & United Nations
Cautious Mistrustful and vindictive Vladimir Putin
Reserved Poor communicator, insensitive to morale issues Stanley O’Neal, Merrill Lynch
Leisurely Passive-Aggressive meanness Information Technologists
Bold Narcissistic feelings of entitlements Bill Clinton
Mischievous Careless about commitments, constant lying Bernard Madow
Colorful Manages by crisis to be center of attention Ellison, Oracle
Imaginative Bad ideas and decisions Gerald Levin, Time-Warner
Diligent Over-controlling micro-manager Michael Eisner, Disney
Dutiful Too concerned about pleasing superiors George Tenet, CIA
Recognition Attention and approval
Power Success
Hedonism Fun
Altruistic Service
Affiliation Companionship
Tradition Ritual and hierarchy
Security Avoiding Risk
Commerce Profits, money
Aesthetics Quality
Science Right answers
Reactions to Feedback
Bright Side
Dark Side
Inside
Opennessto feedback Coachability
Openness to Feedback
vs.
vs.
vs.
Cool headed
Acceptance
Genuine
Emotional
Denial
Sham agreement
JudgmentYou make thousands of decisions every day, from the
mundane to the momentous. How many will you get right?
hoganjudgment.com
Quantifying change• Subjective metrics (boss or coach)• Consensual metrics (360s, crowdsourcing)• Objective metrics (ind/unit performance)
Reputation
Personality Feedback
Self-awarenes
s gains
Improving leaders’
performance with assessment-
based coaching
Reputational Change
Action plan
coachability
Talent = personality in the right place
www.thescienceofpersonality.com