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1 Deciphering the Domain of Corporate Responsibility Jesse Dillard Portland State University

Deciphering the Domain of Corporate Responsibility€¦ · of business, in its broadest sense • Therefore the possibility exists for . changing . the understanding and practice

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Page 1: Deciphering the Domain of Corporate Responsibility€¦ · of business, in its broadest sense • Therefore the possibility exists for . changing . the understanding and practice

1

Deciphering the Domain of Corporate

ResponsibilityJesse Dillard

Portland State University

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Why are we here ?• Share ideas and experiences

• Understanding the world differently

• Choose to – live our lives differently, – to do business differently, – to practice accounting differently

• An enlightening, enabling, and transforming effect on our world

Presenter�
Presentation Notes�
To share ideas and experiences Such engagements can lead to understanding the world differently By understanding the world differently, we can choose to live our lives differently, to do business differently, to practice accounting differently As a result, we can have an enlightening, enabling, and transforming effect on our world�
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What Is Ours To Do?• The professional part of our world comprises the

study and practice of business, in its broadest sense• Therefore the possibility exists for changing the

understanding and practice of business and accounting

• The challenge, and that of any society, is to act, based on a value set that increases the societal welfare rather than the interests of only a subset of society

• This is where we happen to be involved at this point in our lives

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Corporate Responsibility

Presenter�
Presentation Notes�
How shall we define this concept?�
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ENVIRONMENTAL SUSTAINABILITY

WORKERS’ RIGHTS

HUMAN RIGHTS

ECONOMIC VIABILITY

SOCIAL SUSTAINABILITY

LEGAL COMPLIANCE

PHILANTHROPY

CORPORATE RESPONSIBILITY

Presenter�
Presentation Notes�
Corporate responsibility defined. Contested term. Used interchangeably with sustainability and sustainable development. Corps define to suit their purposes�
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Market Dominated Systems

Economic Markets

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Sustainable Systems

markets

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Corporate Responsibility

Corporate Responsibility

Time Context

Presenter�
Presentation Notes�
Corporate responsibility criteria are an ongoing and iterative process. Operates within the context of social and natural systems.�
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Norms and Values Representational Schemes

Human & Material Resources

SOCIAL INTEGRATION

Mediating Social Systems

Mediating Individual Systems

SOCIAL ACTION SPACE

AGENT’S PSYCHOLOGICAL MAKEUP

Discursive Consciousness

Practical Consciousness

Unconscious Motives

SOCIAL DOMAIN

C h a n g e

Presenter�
Presentation Notes�
One framing of the context of social action Suggests change points�
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Societal Place of Business

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Markets Business

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What is the purpose of economic institutions (business)

in society?

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Providing Goods and Services to the Members of Society

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Act in the Public Interest

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Business in Society

• Purpose – Provide material means (work, goods, and

services) for the citizens of the society. • Role

– Responsible member of an ongoing community• Rights

– Use of society’s economic assets

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Economic Organizations’ Social Responsibility

• a central role in the long-term viability of a democratically governed society

• grounded in – justice – equality– trust

• supported by a sustainable economic system.

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Corporate Management’s Responsibility

While all members of society have a moral responsibility to act in the public interest, corporate management is specifically granted fiduciary responsibility over society’s economic resources (natural resources, financial assets, human assets, and technology).

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Responsible Member of an Ongoing Community

• Observed outcomes• Anticipated actions• Solidarity• Accountability

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An Ethic of AccountabilityRIGHTS RESPONSIBILITIES

CORPORATE MANAGE- MENT

Control of the economic assets of society

To provide relevant, timely, and understandable information adequate for being held accountable by rendering actions transparent

SOCIETY Assign control of society’s economic assets

To hold corporate management accountable for the use of society’s economic assets

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Duality of Accountability

Corporate Management• Expectation of giving an

account• Responsible to others

for something• Answering to, for• Answerability• Representation

Society • Expectation of receiving

an account• Criteria • Feedback • Rewards/sanctions• Expose and constrain

abuse of power

Presenter�
Presentation Notes�
Cannot have one without the other.�
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ACTIVITIES /ACTIONSREPRESENTATIONS OF ACTIVITIES

EVALUATION OF ACTIVITIES/ ACTIONS

EVALUATION CRITERIA

Accountability

What activities matter? How much? To Whom?

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Management’s Character

In order to fulfill its charge as a trustee of society’s economic resources, corporate management must maintain high standards of integrity, responsibility, and accountability.

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Information/Accounting Professionals’ Responsibility

• Assist management in carrying out their fiduciary responsibilities.

• By assuring the efficacy and integrity of the related information and administrative systems and those who design, implement, and utilize them.

• Nested accountability

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Academic Accounting

• Develop and disseminate expert knowledge and professional responsibilities to current and future professionals

• Facilitate and engage in an ongoing conversation among stakeholders regarding public interest responsibilities associated with the ethic of accountability

• Act as conscience and critic of profession, organizational management, and society

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Accounting and Accountability• Accountability is the linchpin of any legitimate

and just economic system • Accounting resides at the critical interface

between those who control the economic assets (corporate management) and the society that they benefit

• An ethic of accountability – is a key component in implementing corporate

responsibility – provides a contextual framework wherein we all

can carryout our responsibilities

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From a Rather Ideal World to a Somewhat More Practical One

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Brief History of Corporate Responsibility• Industrial revolution –shift of power and

population• Limited liability corporation emerged• Late 1800s – amassed significant wealth and

power – trusts/monopolies• Early 1900s – trusts busting by the state• WWI – business left to its own devices• Great depression – 1930s business blamed• Mid 20th century – society best served if

businesses are state controlled• Late 20th century – privatization and globalization

Presenter�
Presentation Notes�
The point here is the dialectical swings between autonomy and state control of business. �
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What’s In Store for the Early 21st

Century Given the Recent and Frequently Reoccurring Market

Failures?

• Dot.com bubble• Corporate defaults• Banking crisis

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Fundamental Issue

(Re)Distribution of wealth generated

through the power of socialized production

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Ongoing Dialectical Process• Corporate autonomy or control by the state

– Abuses aroused social concern– Power and wealth concentrations brought calls for

accountability and redistribution• Ideological models

– Liberal – individual equality and liberty– Nationalist/mercantile – economic activities

subordinated to goals of the state– Communist/socialist – investment and enterprise

are controlled by the state

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Western Democratic Capitalism (Socio-economic Political Context)

• Liberal model• Utilitarian philosophy• Dominant economic focus

– Markets as primary mechanism for wealth distribution– Economic well being synonymous with social well

being– Markets provide a just and sustainable society– Totality of corporate responsibility can be specified

through an economic calculus

Presenter�
Presentation Notes�
Individual is privileged over the collective Ends justify the means – the good of the majority can be used to justify considerable harm to others. Greatest good for the greatest number Legitimation of the dominant economic focus is legitimated by the listed assumptions. This is a total abdication of any responsibility on the part of society, its government or its members for anything other than providing the appropriate infrastructure to facilitate the functioning of free and open markets.�
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Market moralityBasis for participation

impersonal, no requisite status, character, relationships

Legitimating criteria

individualism without regard to other’s interests, requires clear distinction between self & other

Property of goods

value derived from appropriation & use (market price)

•Exclusivity – benefits limited to purchaser•Rivalry in consumption – zero sum game

Basis for exchange

individual tastes, needs

Means for protest

“exit”

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CORPORATE RESPONSIBILITY

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Corporations

Economic Markets

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Corporate ResponsibilityFocus Strategic Question

Compliance(legal)Past

1. What are the minimum requirements?2. How do I accomplish it in the most

economical way?Market(economic)Present

1. What is the most economically beneficial alternative?

2. How do I accomplish it in the most responsible way?

Society(social, environmental)Future?

1. What is the most responsible alternative?

2. How do I accomplish it in the most economical way?

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Corporate Responsibility

• Realignment of perspective – Responsible entity shifts from individual to

corporation– Resource use shifts from narrow, private interests

to broad, social ends• Requires

– Linking responsibility to power– Being open to pubic scrutiny– Considering noneconomic costs and benefits in

decisions– Involving corporations in social affairs

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Establishing Parameters• Voluntary – imposed• Normative – practical theories• Citizen – lesser legal entity• Consequentialism – nonconsequentialism• Basis for Responsibilities

– Economic, legal, ethical, discretionary• For whom

– Stockholders, management, workers, business stakeholders, nonbusiness stakeholders

• What rights– Life, liberty, property, justice, equity, human rights,

education, happiness, dignity, health

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Current Focus• Issues having broad social and environmental

implications – global warming, human rights, economic growth, poverty reduction

• Economic benefits associated with social and environmental actions

• Business attitudes, awareness and practices related to nonfinancial operations

• Implications of corporate actions on nonbusiness stakeholders

• How different segments of society conceptualize and practice corporate responsibility

Presenter�
Presentation Notes�
These issues seems to be the focus of much of the current corporate responsibility conversation�
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Current Challenges

• Focus on financial factors/results diverts attention away from social and environmental costs and benefits that cannot be easily converted

• Little evidence to support or refute economic benefits

• Linking actions to outcomes• Major measurement problems and few benchmarks• Assessing collective local, regional, systemic

implications (multi-scale, multi-entity)• Imbedding in management, reporting and control

systems

Presenter�
Presentation Notes�
Linking action to outcomes- e.g., environmental actions, corruption policies, codes of conduct�
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Fundamental Questions• Capitalism’s ability to cure capitalism’s ills• Market’s ability to self regulate and allocate• Validity of the business case • Sustainability of transnational corporations• Corporation’s responsibility for nonfinancial

objectives• Role of government and civil society• Should, how, and by whom should corporations

be held accountable to for their nonfinancial performance

Presenter�
Presentation Notes�
These are not mutually exclusive issues. Validity of the business case – are social and environmental goals at odds with financial ones or is the business case a valid alternative? Role of govt and civil society – to what extent will govt and civil society force corporations to consider the social and environmental implications of their actions. �
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Issues On the Corporate Responsibility Agenda

Acting in the Public Interest

Facilitating a democratically governed society

Supported by a sustainable economic system

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ENVIRONMENTAL SUSTAINABILITY

WORKERS’ RIGHTS

HUMAN RIGHTS

ECONOMIC VIABILITY

SOCIAL SUSTAINABILITY

LEGAL COMPLIANCE

PHILANTHROPY

CORPORATE RESPONSIBILITY

Presenter�
Presentation Notes�
Corporate responsibility defined. Contested term. Used interchangeably with sustainability and sustainable development. Corps define to suit their purposes�
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Reality Checks

• Possible future/alternative directions• Contribute to or exacerbate problems• New initiatives• Reconceptualizations needed• Evolve and transform into more integrated

agenda

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Macro Issues

• Political influence of corporation in directing the responsibility conversation and avoiding responsibilities (e.g., taxation)

• Capital markets’ influence on corporations• Implications for small and medium sized

organizations

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Specific Issues

• Corporate governance– Public reporting– “stakeholder” involvement/management

• Internal implementation– Embedded within managing structures– Management, reporting, and control systems– Internal audit function

• Improved information systems and external reporting media

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Specific Issues

• Professional service firms– Their responsibility for responsibility

• Allegiance• Fee structure and compensations schemes• Desired source and level of regulation and oversight

• Supply chain influence– Right to impose values and systems– Upon whom– Effective processes and procedures– Information systems use and control

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Specific Issues

• Universality of standards– Content

• Cultural differences• Economic disparities• Political demands

– Implementation• Financial accounting model• Uniform accounting and reporting standards• Who sets standards• Who monitors compliance

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Specific Issues

• Changing investor values• Changing customer values• Alternative organizing arrangements

– Social enterprises– Social entrepreneurship– Sustainable production– Sustainable consumption

Presenter�
Presentation Notes�
Changing investor values – educating them as to desirability of including social and environmental dimensions in investment process Changing customer values – sustainable process and products are preferable in the long run Social enterprises – maybe best hope for the future�
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Can a Commercial Enterprise Survive in the Long Run with its Primary

Objective Being Something Other than Maximizing Shareholder Value?

• What would it look like?– Alternative business models, organizational structures,

business plans• How would it formulate a viable, sustainable

strategy?• What types of accountability systems would be

facilitative?

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Objectives of Seminar Series• Identify the factors explaining the gap between

academic research and corporate responsibility activity

• Articulate existing and new policy-oriented research paths addressing climate change and sustainable development.

• Develop a more comprehensive and intelligible theoretical understanding of the field by engaging a wider range constituents (inter alia, media, local government, and SMEs) in the debate.

• Develop conceptual framework(s) providing the basis for establishing corporate responsibility as a distinct research area with a coherent research agenda within Business, Management, and Accounting.

Presenter�
Presentation Notes�
Hopefully, we have provided a vehicle for thought and discussion wherein the following objectives can be articulated and constructively pursued:�
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Extending and Refining Field• Multi-perspective exploration and critique of corporate

responsibility goals by academics, professionals, and practitioners• Specify the national, organizational, and community strategies for

implementing corporate responsibility goals • articulate how academics, professionals, and practitioners

differently and commonly do, and should, contribute to the debate, identifying appropriate bridging strategies.

• Compare and contrast selected aspects of corporate responsibility practice with international developments.

• review the nature, direction and applicability of selected theoretical dimensions that inform the understanding of corporate responsibility.

• assess the opportunities for theory building, to further support understanding of the complexities of corporate responsibility and the sustainability and long-term value of corporate responsibility practice to corporations and civil society.

Presenter�
Presentation Notes�
Extend and define the field�
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How Do We Decipher the Domain?

• Is corporate tax practice a corporate responsibility issue

• How, in a world of depleting resources, can we ensure equity between business and society

• Can corporate responsibility make poverty history

• Can corporate philanthropy contribute to social justice

• Where do the responsibilities of corporations, government, and civil society begin and end

Presenter�
Presentation Notes�
Hopefully, over the course of these seminars we will gain new insights into the theoretical and practical implications of corporate responsibility in these areas.�
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STOP

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Social Enterprise

• Private sector v NFP/NGO/Gov’t• Self sustaining economically• Extent to which commercial activity

supports the social objective• Agriculture

–Food production–Food processing–Wine

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Explicitly concerned with responding to market demands providing a marketable product/service for consumption (autos, petroleum, candy, coffee, furniture, commodity beef)FP

“Business” Model

Exclusively concerned with achieving social objectives (heath care, recycling, vocational training, education, jobs, reducing poverty) NFP/Gov’t

Concerned with achieving social objective and sustaining operations through marketing a product/service for consumption (clean water – Belu, Ethos, Ben & Jerry’s franchise)

Concerned with achieving social objective and sustaining operations through marketing a/the related product/service (improve skill levels of disadvantages- vocational training, producing food to feed the hungry, natural beef)Social business enterprise

Sustainable product/ service/ process

Unsustainable product/ service/ process

Sustainable product/ service/ process

Sustainable product/ service/ process

Sustainable product/ service/ process

Unsustainable product/ service/ process

Unsustainable product/ service/ process

Unsustainable product/ service/ process

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Means(Provide resources for social objective(s)

End(Maximize economic/ shareholder value)

1. What is the most economically viable alternative?2. How do we accomplish it in the most responsible way?

1. What is the most responsible alternative? 2. How do we accomplish it in the most economical way?

Concerned with achieving social objective and sustaining operations through marketing a/the related product/service (improve skill levels of disadvantages-vocational training, producing food to feed the hungry, natural beef)Social business enterprise

Concerned with achieving social objective and sustaining operations through marketing a product/service for consumption (clean water – Belu, Ethos, Ben & Jerry’s franchise)

Economic results are seen as

Explicitly concerned with responding to market demands providing a marketable product/service for consumption (autos, petroleum, candy, coffee, furniture, commodity beef)FP

Unsustainable product/ service/ process

Unsustainable product/ service/ process

Unsustainable product/ service/ process

Sustainable product/ service/ process

Sustainable product/ service/ process

Sustainable product/ service/ process

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Market morality Community moralityBasis for participation

impersonal, no requisite status, character, relationships

interpersonal, commitment to members of the community

Legitimating criteria

individualism without regard to other’s interests, requires clear distinction between self & other

collectivism with regard to other’s interests, requires a recognition of the inter- dependence of self with other

Property of goods

value derived from appropriation & use (market price)

•Exclusivity – benefits limited to purchaser•Rivalry in consumption – zero sum game

value derived from common possession

•Inclusively – benefits available to all•Cooperation in consumption – nonzero sum game

Basis for exchange

individual tastes, needs community needs

Means for protest

“exit” “voice”

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Can a Corporation Survive in the Long Run with its Primary

Objective Being Something Other than Maximizing

Shareholder Value?

• Context and infrastructure• Accountability systems

Presenter�
Presentation Notes�
To do so requires a supporting context and infrastructure as well as reinforcing accountability systems. �
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Balance

• Economic System v. Lifeworld• Instrumental Rationality v. Communicative

Rationality• Instrumental Action v. Communicative Action

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Emergent Organizational Structure

• Core values are being facilitated by the organization structure

• Cooperative structure enables them to meet their needs.

• An organic organizational structure developed out of the norms and values of people involved, NOT a given organizational structure imposed upon a set of values.

Presenter�
Presentation Notes�
Jesse.�
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Future Considerations (revise)

• Growth & ability to control & maintain values• Interface with traditional economic markets• Other sustainably-oriented companies and their

values & models• Prescriptive sustainable business model• Scaling up?

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Examples of Social Sustainability IndicatorsLabor Practices•Employment•Labor/management relationships•Occupational health and safety•Training and education•Diversity and equal opportunity

Community•Nature, scope and effectiveness of programs and practices that assess and manage strategic and operational impacts on the community•Corruption•Lobbying and contributions•Anti-compliance, anti-trust, and monopoly•Fines and sanctions for noncompliance

Human Rights•Investment practices•Procurement practices•Discriminatory practices•Freedom of association and collective bargaining •Child and compulsory labor•Security practices•Protection of indigenous people’s rights

Product Responsibilities•Health and safety impact of products and services throughout the product life cycle•Noncompliance with codes and regulations•Labeling requirements•Customer privacy

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An agenda for the Academy

• Scholarly investigation– Practices and technique

• Educational innovation– Context, complexity, and critique

• Community interaction– Responsive and responsibility social action