December 2014 "Bright Lights, Big City" Awards Issue

NASHVILLE

. . . a turn key company thatcan fit all of your property needs.

CARPET CLEANING

F U L L S E R V I C E C O M P A N YRestorat ion Company

as wel l as a Turn Key Ser vice

for your ever yday needs.

3 2 8 3 F R A N K L I N L I M E S T O N E R O A DN A S H V I L L E , T N 3 7 2 1 7( 6 1 5 ) 3 6 0 - 0 0 7 9 P H

HOUSECLEANING

PAINT/DRYWALL

• Fire

• Water

• W i n d

• S m o ke D a m a g e

• M o l d Re m e d i a t i o n

• B i o - H a z a r d Was t e

C l e a n u p / D i s p o s al

CONTENTSFeatures

Association News

GNAA NEWS & EVENTS DECEMBER 20142 0 1 4 B o a rd o f D i r e c t o r sCHAIRMANTAMMY LEE, CAM

CHAIRMAN-ELECTSTACY GARCIA , CAM

VICE-CHAIRMANDIANA ENGLISH, ARM

SECRETARY/TREASURERLISA SWICK , CAPS

IMMEDIATE PAST PRESIDENTSHELLEY JAMES, CAM

MANAGERS REPRESENTATIVESTACEY SPARKMAN

MAINTENANCE REPRESENTATIVEDIANE MASON, CAMT

ASSOCIATES REPRESENTATIVETERRON MERCER

MANAGEMENT DIRECTORSKITT Y BARRYREBECCA BRITTSTEPHANIE BURNS, CAMJO ANNE CORBITT, CPMBROOK KEEN, HCCPANDREW KL AHN, CAMJUDITH STRONG, CAMZ AC WARDTAMMY WILLIAMSABBY WITTENMEIER

MAINTENANCE DIRECTORSJEFF BECKERRUST Y GUILLIAMS, CAMT II, CPO

ASSOCIATE DIRECTORSJACK ABERNATHY, CASJILL CARPENTER , CASJANELL MAYO, CASAMY LEONARD

MDHA REPRESENTATIVENORMAN DEEP

LEGAL ADVISORWES HALL

PRESIDENTDIANE CARTER

EDUCATION & MEMBER SHIPSAR AH SMITH

STATISTICSCONNIE MORRIS

MARKETING, MEETINGS & EVENTSDANIEL SIRCY

DIRECTOR OF COMMUNICATIONS & MARKETINGJENNA W. WILLIS

ACTIVE PAST PRESIDENTSMARY BRADLEYBRAD CATHER , CPM, HCCP, SHCMKIRBY DAVISFAYE ELLIS, CPMANDY GASS, ARMBARBARA HAYNESSHELLEY JAMES, CAMCHARI LEWIS, CAM, CAPSLINDA MASON, CAPSHAROLD MORRISNANCY MORRIS, ARMLINDA PAGE, CPM, ARMRITA WILKINSON, CPM, ARMJOYCE WOLFE, ARM

5 2014 AWARDS & INSTALLATION BANQUET Sponsors

6 2014 DIAMOND AWARD WINNERS Presidential Award

7 2014 DIAMOND AWARD WINNERS Lifetime Achievement

8 2014 DIAMOND AWARD WINNERS Go Getters

9 2014 DIAMOND AWARD WINNERS Beautification

23 2014 DIAMOND AWARD WINNERS Diamond Awards

26 2014 DIAMOND AWARD WINNERS Trade Show

4 NEW MEMBERS Welcome!

30 EDUCATIONAL OPPORTUNITIES Investing In Your Future

32 CALENDAR Something Special Noted on the Calendar

33 2015 EDUCATION CONFERENCE Register Today!

36 MAINTENANCE NEWS Let the Games Begin!

37 MAINTENANCE MANIA Register Today!

38 MOMENTS WITH MAY The Adventures of May B. Knutts

About the Cover2014 GNAA AWARDS &

INSTALLATION BANQUET SPONSORS

Photo by Penny Rawls Photography

4 GNAA NEWS & EVENTS

NEW MEMBERS

APARTMENT COMMUNITIES Gale Lofts Nyasha Leacock811 Gale Ln.Nashville, TN 37204615-292-2659FAX [email protected] Property Company

Preserve at Spring CreekAshley Reinhardt200 S. Hampton Pl.Clarksville, TN 37040216 apartment [email protected] Management Company

The Standard at White HouseLauren Daniel126 Madeline WayWhite House, TN 37188144 apartment [email protected] Rental

The Summit at Nashville West Jennifer Holtzelaw7201 Charlotte Pk.Nashville, TN 37209190 apartment homes615-352-1119FAX [email protected] Partners

ASSOCIATESAlterra Construction Services Group, Inc. Manuel A. Alvardo2441-Q Old Fort Pkwy. #374Murfreesboro, TN 37128615-438-5734FAX [email protected] & exterior renovations, pressure washing, siding installation, concrete repair & complete rehab

CAPRO Multifamily Renovations, A Response Team 1 CompanyBrittany Crumby5010 Linbar Dr., Suite 130Nashville, TN 37211615-400-3014FAX [email protected]/exterior renovations, painting, roofing, general contractor

Leading Edge CommunicationMark Warner 206 Bridge St.Franklin, TN 37064615-790-3718FAX [email protected] service advertising/marketing/design, strategic planning & custom publishing

Green Village RecyclingJason Distefano173 Cedar Point Rd. S.Hendersonville, TN [email protected], valet recycling, electronics & single stream

Mister T’s PatioJerry Ozment4201 Sidco Dr.Nashville, TN 37204615-331-9002FAX [email protected] & outdoor casual furniture

Outdoors Unlimited, Inc. Burke Skelton 2617 Thompson Rd.Murfreesboro, TN [email protected] Landscaping, lawn care, irrigation charter & general contractor

P R O F E S S I O N A L S E R V I C E W I T H A P E R S O N A L T O U C H

3 8 6 8 D i c k e r s o n P i k e , S u i t e 2 0 0 | N a s h v i l l e , T N 3 7 2 0 7

D W A Y N E R A W L S

( 6 1 5 ) 8 6 0 - 5 4 11 | M o b i l e 5 3 3 - 8 4 74 | F a x 8 6 0 - 1 0 0 4

Awards & Installation Banquet

2 0 1 4 A W A R D S & I N S T A L L A T I O N B A N Q U E T

D I A M O N D S P O N S O RSummit Property Restoration

Ryan Carney

P L AT I N U M S P O N S O RL.I.C.R.A.-Nashville

Dana & Terron Mercer

G O L D S P O N S O R SAT&T - Kathy Angel

Coinmach Laundry Services - Jill Carpenter

HD Supply - Janell Mayo

Wheeler, Inc. - Dwayne Rawls

Windsor Redevelopment Corporation - not pictured

Sponsors

GNAA NEWS & EVENTS 5

6 GNAA NEWS & EVENTS6 GNAA NEWS & EVENTS

Presidential Award2 0 1 4 D I A M O N D A W A R D W I N N E R S

Integrity, Communication, Quality.Since 1991, Sharp & Robbins Construction, LLC has provided a comprehensive array of building services, including all types of restoration, renovation, mitigation services and new construction for apartment communities.

NASHVILLE OFFICE 320 Premier Court, Ste. 211, Franklin, TN 37067

CORPORATE OFFICE 8046 N. Brother Blvd., Ste. 104, Bartlett, TN 38133

Phone: 615.224.9775 Toll Free: 800.613.9279 www.sharprobbins.com

CONSTRUCTION, LLCSHARP & ROBBINS

Law Office

M. Wesley Hall III

Eric W. Sitler

of counsel

Nathan C. LybargerThomas Patrick Wall III

Charlotte L. Rhodes

223 Madison Street • Suite 212 • Madison, TN 37115

615 .868 .4101 • Fax 615 .868 .3893

Greater Nashville Apartment Association TeamDaniel Sircy, Sarah Smith, Diane Carter, Jenna Willis, Connie Morris, presented by Tammy Lee

Lifetime Achievement2 0 1 4 D I A M O N D A W A R D W I N N E R S

T H E G R E AT E R N A S H V I L L E A PA R T M E N T A S S O C I AT I O N is pleased to honor W E S H A L L as the recipient of the 2014 Lifetime Achievement Award. He is one of the most prominent Landlord Tenant Attorneys in the greater Nashville area.

M. Wesley Hall III was born at the Smyrna Army Air Corps Base in 1944. A Nashville native, Wes graduated from Isaac Litton High School. He started college at Vanderbilt University majoring in Engineering, and completed his undergraduate work with a Bache-lor of Science Degree from Middle Tennessee State University.

During his junior year at MTSU he enlisted in the United States Navy. Upon gradua-tion he attended Naval Aviation Officer Candidate School and served in the U.S. Navy as a reservist for 12 years. He believes his time in the service gave him maturity and a positive direction in life.

Wes has a strong belief in the rights afforded to all Americans by the Constitutions of both the United States of America and the State of Tennessee. He knows firsthand that freedom is not free. As a small child he received the Distinguished Flying Cross posthu-mously for his father, First Lieutenant Moody W. Hall, Jr.

Wes began his working career as an Industrial Engineer with Genesco. He had the opportunity to then take a position as a Law Clerk with the law firm of King & Ballow and attended the Nashville School of Law. His first assignments at King & Ballow included collections and automobile repossessions.

Wes Hall was admitted to the practice of law in the Tennessee State and Federal Courts in 1976. He represented his first landlord client in the late 1970’s.

He has been involved in collection law for 42 years, 4 years as a law clerk and 38 years as a practicing attorney. His practice for the last 35 years has had an emphasis on landlord/tenant relations, collections, evictions and property damage recovery. Wes has assisted the industry in the areas of education and legislative input at both the state and federal level.

Wes has been involved in the Greater Nashville Apartment Association for 35 years. He has served as the Legal Advisor to the GNAA for many years. He also serves as the National Apartment Association’s Tennessee Lease Attorney and is a volunteer lobby-ist for the multi-family housing industry. He has been recognized for numerous industry awards, including the Associate Company Star of Excellence Award, the Distinguished Service Award, and the Presidential Award.

Wes credits his success in our industry to his office team for their support and loyalty. Members of that office team include Glinda Mixon and Sharon Fentress who have each worked with him for over 40 years. He also acknowledges his many mentors, among them Frank King; his father; Bob Ballow, his friend and counselor; and Navy Captain T. L. Jackson.

He has been a member of the Nashville Bar Association, Tennessee Bar Association, American Bar Association, Tennessee Trial Lawyer Association and Association of Trial Lawyers of America. He is also a member of the Institute of Real Estate Management, Community Association Institute, Nashville Association of Residential Property Managers, the Greater Nashville Apartment Asso-ciation and the Tennessee Apartment Association.

Wes is married to his childhood friend of 64 years, Carolyn Hall. Together they have a combined family of 8 children, 18 grand-children and 1 great-grandchild. They enjoy spending time with their family, traveling, and participating in outdoor activities.

Congratulations to our 2014 Lifetime Award Recipient, Wes Hall!

from from


Go Getters2 0 1 4 D I A M O N D A W A R D W I N N E R S

M A N A G E M E N TRebecca BrittAndrew Klahn, Abby Wittenmeier

M A I N T E N A N C ERusty Guilliams

Andrew Klahn, Abby Wittenmeier

A S S O C I AT EAndy KingAndrew Klahn, Abby Wittenmeier


G A R D E N - N E W -5 Y E A R S

Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S

F I R S T P L A C EFoxland Crossing

Casey Daniel, Teri Herder, Robin Nail, D. J. Gleason, Roger Boles,

Brenda Lindner, Martha Logan

S E C O N D P L A C EAventura at Indian Lake Village

Shea Newcomb, Kristin Herr, Jennifer Morgan, Phyllis McDonald, Kenny Wilkerson, Joey Hammers,

Shay Thompson

T H I R D P L A C EBell Historic FranklinMelissa Dornan, Justine Kaneris

from from from


G A R D E N - 6-10 Y E A R S


F I R S T P L A C EAvondale at Kennesaw Farms

S E C O N D P L A C EBell Murfreesboro

T H I R D P L A C EWalden Creek Michelle Parks

from from from


G A R D E N - 11-20 Y E A R S


F I R S T P L A C EThe Lexington

Susie Tiskiewic, Leilani Davenport, Ronda Wilson, Dee Quinlan, Terry Hogan,

Melanie Schlachter, Tammy Lee

S E C O N D P L A C EHawthorne Park South

Randy Crowson

T H I R D P L A C EGrande ViewAndrea Evans, Maria Williams, Michael Clinton, Larry Freeman, Eric Jones, Randy Smith

from from from


G A R D E N - 21-30 Y E A R S


F I R S T P L A C ECherry Creek

Renee McGuine, Joanne Tanner, Janna Finto, Tina Wilson, Kelly Moreland, Steve Woodall,

Billly Davis

S E C O N D P L A C EStewart’s Ferry

Becky Melek, Don Stephenson, Linda Page

T H I R D P L A C EBrentridgeJeff Henry, Kawona Williams, Chelsea Owens, Chris Fusse, Colby Garrison

from from from


G A R D E N - 31+ Y E A R S


F I R S T P L A C EAshwood CoveDelores Sharpe

S E C O N D P L A C EBell Hillsboro Village

Casey Maddox, Steve Barnoski

T H I R D P L A C ELake D’VilleJenny Blair, Kelly Koch, Jason Birdwell

from from from


M I D / H I G H R I S E - N E W -5 Y E A R S


F I R S T P L A C EEleven North

Jenny Gleason, Robin Nail, Brenda Lindner, Courtney McCullough, Shane Gates, Kate Gordon

S E C O N D P L A C ELenox Village Town Center

Thomas Wilkerson, Kendal Lack, Barbara Smith, Rebecca Welch, Pamela Wheeler, Khris Wilson, Josh Sands,

Martha Logan, Wesley Arden

T H I R D P L A C ECity ViewRebecca Webb, Krystal Reasonover, Jennifer Aguino

from from from


M I D / H I G H R I S E - 31+ Y E A R S


A F F O R D A B L E H O U S I N G

F I R S T P L A C EBlackstone

Tracey Crowe, Bryan Lowery

S E C O N D P L A C EThe Lee BuildingTracey Crowe, Bryan Lowery

F I R S T P L A C ERidgemont

ParkCynthia Leon,

Chari Lewis

S E C O N D P L A C EHallmark StationClarissa Callis, Andrew Klahn

from from from


B E S T F L O W E R S - G A R D E N


F I R S T P L A C EVantage Pointe Homes at

Franklin Heights

S E C O N D P L A C EStoneridge Farms at Hillwood

T H I R D P L A C EWaterford LandingsLisa Williams, Jamie Barkowsky, Kristie White, Lynne Sutton

from from from


B E S T F L O W E R S - M I D / H I G H R I S E


B E S T F L O W E R S - A F F O R D A B L E H O U S I N G

F I R S T P L A C ELenox Village Town Center

Khris Wilson, Joshua Sands, Wesley Arden, Thomas Wilkerson, Kendal Lack, Rebecca Welch,

Barbara Smith, Pamela Wheeler

S E C O N D P L A C EParkCentral

Anne Adams, Stephanie Keys, Abby Rosen

T H I R D P L A C EEleven North

Courtney McCullough, Jenny Wallen, Kate Gordon, Robin Nail, Brenda Lindner

F I R S T P L A C EHallmark StationClarissa Callis, Andrew Klahn

from from from


B E S T C L U B H O U S E


M I D / H I G H R I S E 1-300 U N I T SParkCentral


A F F O R D A B L E H O U S I N G 1-300 U N I T S

Hallmark SouthClarissa Callis, Andrew Klahn

G A R D E N 1-300 U N I T SGrand Oak at Town Park

Valerie Hirsbrunner, Donald Bailey, Manny Segovia, Brittany Helton

G A R D E N 301+ U N I T SVenue at Cool Springs

Nita Kemker, Jessica Wilkinson, Michael Jackson

from fromfrom


B E S T M A I N T E N A N C E S H O P


F I R S T P L A C EBell Hendersonville

Dale Smith, Joshua Akers

S E C O N D P L A C EAlara Cool Springs

Martha Logan, Jeremy Byrd

T H I R D P L A C EFoxland CrossingMartha Logan, Roger Boles

from from from


B E S T M O D E L


M I D / H I G H R I S E 1-300 U N I T SParkCentral


G A R D E N 1-300 U N I T SFoxland Crossing

Casey Daniel, Teri Herder, Robin Nail, D. J. Gleason, Roger Boles, Brenda Lindner, Martha Logan

G A R D E N 301+ U N I T SCherry Creek

Bruce McGuire, Joanne Tanner, Tina Wilson, Janna Finto, Kelly Moreland, Billy Davis, Steve Woodall

from from from


B E S T P O O L


M I D / H I G H R I S EParkCentral


G A R D E N 1-300 U N I T SFoxland Crossing

Casey Daniel, Teri Herder, Robin Nail, D. J. Gleason, Roger Boles, Brenda Lindner, Martha Logan

G A R D E N 301+ U N I T SWorthington Glen

Alicia Childers

from from


B E S T O F T H E B E S T


ParkCentralAnne Adams, Stephanie Keys, Abby Rosen

from from


Diamond Awards2 0 1 4 A W A R D W I N N E R S

M U LT I - FA M I LY E X E C U T I V E O F T H E Y E A RTammy Lee

Ryan Carney

M A N A G E M E N T P R O F E S S I O N A L O F T H E Y E A R

Bret MarchbanksDana Mercer, Terron Mercer

L E A S I N G P R O F E S S I O N A L O F T H E Y E A RMytch Adwell

Jimmy King

M A I N T E N A N C E P R O F E S S I O N A L O F T H E Y E A RDiane Mason

from from from



M A N A G E M E N T C O M PA N Y O F T H E Y E A R

Riverstone Residential Group /Greystar

Joslin Hobart, Julie Stayton, Shelley James, Rich Fernandez

M A N A G E M E N T V O L U N T E E R O F T H E Y E A RRebecca Britt

Tyler Litwack, Chris Curles

A S S O C I AT E P R O F E S S I O N A L O F T H E Y E A RAmy Leonard

Stacy Garcia

A S S O C I AT E C O M PA N Y O F T H E Y E A R

L.I.C.R.A-NashvilleJamal Mercer, Brandon Hummer, Jasmine Diles, John Moran,

Scott Hurley, Dana Mercer, Terron Mercer, Rita Jones

from from from from



A S S O C I AT E V O L U N T E E R O F T H E Y E A R

Brooke DelgadoShelley James

M A I N T E N A N C E V O L U N T E E R O F T H E Y E A R

Rusty GuilliamsSherri Wellborn

M A I N T E N A N C E M A N I A M A N A G E M E N T C O M PA N Y O V E R A L L W I N N E RCarter-Haston Real Estate Services

Rick James Perry, Andy Brown, Nicole Storey, Brittany Crumby


Trade Show2 0 1 4 D I A M O N D A W A R D W I N N E R S

B E S T U S E O F T H E M EL O C A L C O M PA N Y

T H E “ I T ” B O O T H

B E S T U S E O F T H E M EN AT I O N A L C O M PA N Y

L.I.C.R.A-NashvilleJohn Moran, Terron Mercer, Dana Mercer, Jamal Mercer

Real Floors, Inc.Jimmy King, Kyndall Maxey, Jake Sarmento, Blake Belford,

Kevin Miller, Brandon Williams, Alberto Suastegui, Andrew Clark

Pest Control SolutionsMarcus Widuch, Steve Smiley, Tony Smiley

from from



B E S T I N T E R A C T I V EL O C A L C O M PA N Y

B E S T D R E S S E DL O C A L C O M PA N Y

B E S T I N T E R A C T I V EN AT I O N A L C O M PA N Y

TN Media CARES Program

B E S T D R E S S E DN AT I O N A L C O M PA N Y

Restorations By Roof RoofBrian King, Brooke Delgado, Tyler Vaughn, Loyd Owen

CORT FurnitureTyler Litwack, Chris Curles

from from



B E S T P R O D U C T D I S P L AY - L O C A L C O M PA N Y

B E S T P R O D U C T D I S P L AY - N AT I O N A L C O M PA N Y

Law Office of Hall and SitlerEric Sitler, Nathan Lybarger, Wes Hall

Ferguson Facilities Supply

B E S T I N S H O W

BKA Restorations of Nashville, LLCA Response Team 1 Company

Andy Brown, Christie Brown, Brittany Crumby, Adam Carted, Terry Pitsinos, Kris Neely

from from



M O S T S P I R I T E D M A N A G E M E N T C O M PA N Y

Freeman Webb Companies

B E S T D R E S S E D M A N A G E M E N T C O M PA N Y

Riverstone Residential Group /Greystar

from from


655 N. Main Street • Goodlettsville, TN 37072phone 615.873.4631 • fax 615.873.4634 • [email protected]

Restoring Nashville’s Multifamily One Community at a Time


Investing In Your FutureSPACE IS LIMITED | RESERVATIONS ARE REQUIREDNO CANCELLATIONS | NO REFUNDS

EDUCATIONAL OPPORTUNITIES

T H A N K Y O U T O O U R 2 0 1 4 S P O N S O R S !

Fair Housing for Maintenance & ManagersDecember 11, 2014GNAA Training Room8:30 a.m. - 12:30 p.m.

Presented by: Angelita Fisher

Cost: $75

National Apartment Leasing Professional (NALP)January 13-15, 2015GNAA Training Room9:00 a.m. - 5:00 p.m.

Presented by: Kitty Barry

Cost: $599Scholarship Deadline: Dec. 15, 2014

Breakfast BitesMarketing MagicJanuary 27, 2015GNAA Training Room8:30-10:00 a.m.

Presented by: TBDCost: $40

2015 Education Schedule Make sure to attend these educational courses offered by GNAA.

Course Dates Member Cost

National Apartment Leasing Professional* (NALP®) January 13-15 $599

Breakfast Bites: Marketing Magic January 27 $40

2015 Education Conference: Get 4 CEC’s in one day! Featuring: Cindy Kubica, Coach Micheal Burt, Mark Cukro, Susan Sherfield, Pattie Woods and Mila Grigg

March 12

$195 HVAC Hands-On Training Low Voltage, Electrical Controls & Diagrams March 24

$120

Certified Pool Operator* (CPO®) April 9-10 $350

Reputation Management & Marketing Outreach April 28 $165

HVAC/EPA Certification May 5 $99

Breakfast Bites: Topic to be announced May 27 $40

HVAC Hands-On Training Refrigerant Charging and Troubleshooting June 24

$120

HVAC/EPA Certification July 21 $99

2015 Legal Seminar August 14 $145

Leasing Boot Camp August 25 $75

Breakfast Bites: Topic to be announced September 10 $40

Certified Apartment Manager (CAM®) Certified Apartment Supplier (CAS®)

September 15-17 October 27-29

CAM $850 CAS $600

Certified Apartment Portfolio Supervisor (CAPS®) October 5-9 $1,400

Preventative Maintenance October 20 $45

Low Income Housing Tax Credit Seminar November 17-18 $250

Maintenance for Managers TBD $80

Fair Housing for Maintenance & Managers December 10 $85

Don't have the staff coverage to attend as much off-site training as you'd like? Looking for a way to provide quality training to your employees on a tight budget? GNAA's Online University programs are the ideal solution!

www.nashvilleaptasn.org * Scholarship is available for the CPO, NALP, and CAM certification courses

For more information, or non-member prices, call the GNAA office at 615-365-3047 or download a registration form from our website at www.nashvilleaptasn.org

Registration must be made for each class. Space is limited. Schedule & pricing subject to change.


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SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY

29 30 31

9

17 20

*at GNAA office

november

Board of Directors*3pm

Education Committee*9am

Associates LuncheonHermitage House11:30am

Community Service Committee*9am

Statistics Committee*8:45am

Membership Committee*9am

Managers Luncheon*12pm

Fair Housing for Managers & Maintenance Personnel*8:30am - 12:30pm

Maintenance Committee*10am

King’s Daughter Wrapping Party11am

Maintenance Luncheon*Hermitage House12pm

King’s Daughter Day Home9am

GNAA Office Closed GNAA Office Closed

december

NALP Deadline

GNAA Office closed at noon


educate inspiremotivate

March 12, 2015Omni Nashville Hotel250 Fifth Avenue SouthNashville, TN 37203

Registration 8:30 a.m.Conference 9:30 a.m. - 4:00 p.m.

$195.00 per person

Coffee Break and Lunch Included5 Continuing Education Credits

2015 EDUCATION CONFERENCE

GREATER NASHVILLE APARTMENT ASSOCIATION

Thank You 2015 Education Sponsors!BG Staffing • Class Action • Elmington Property Management • Ferguson Enterprises • HD Supply • JIM Property Services

L.I.C.R.A - Nashville • Langley & Taylor Pool Corporation • MidSouth Construction • NTS Development Company • Wheeler, Inc.

Fax this completed form to GNAA at (615) 365-3571or email to [email protected](s): ____________________________________________________________________________ _________________________________________________________________________________________ Property/Company: ___________________________________________Phone:___________________Authorized by: _______________________________________________________ Date: ____________Bill Account $_______ Payment enclosed $_______ Payment must made prior to event date.

Reservations are Required. Space is limited. No Refunds\No Cancellations

Greater Nashville Apartment Association, 2 International Plaza, Suite 201 Nashville, TN 37217

ph: 615-365-3047 fax: 615-365-3571 www.nashvilleaptasn.org

Keynote Speaker:

Cindy Kubica“Zoo-ology: Interactive

Personality Profile”

Break-out Session Speakers:

• Dress to Impress • Developing a Personal Brand

Mila GriggPattie WoodsMark Cukro Susan Sherfield

• Is It Something We Did?....Or Didn’t? • Why Can’t Everyone Just Think Like I Do?

• Are We Speaking The Same Language?• Silence is Not Golden: How to Get Top Notch Service From Everyone!

• Building a Strong Team • Attitudes, Behaviors and Outcomes, Oh My!

Closing Session Speaker:

Michael Burt “This Ain’t No

Practice Life”






Let the Games Begin!

Special Thanks to our Sponsors:Bailey’s Wrecker Service | CAPRO Multifamily Renovations, A Response Team 1 CompanyL.I.C.R.A.-Nashville | MidSouth ConstructionServoPro Donelson/Hermitage/Northwest Davidson County | Wheeler, Inc.

When: WEDNESDAY, DECEMBER 17 | 12:00 P.M.

Where: HERMITAGE HOUSE SMORGASBORD 3131 LEBANON ROAD | HERMITAGE, TN 37076 | 615.883.9525

MAINTENANCE NEWS DECEMBER LUNCHEON

Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to [email protected]. Reservation forms can be obtained at our website, www.nashvilleaptasn.org/events. Associate members will be required to pay $50 at the door. RESERVATIONS MUST BE MADE. Any reservations not cancelled 3 days prior to the event will also be billed to your account.


Sponsored by:

Registration: Compete CheerParticipants:___________________________________________________________________Property/Company: _____________________________________Phone__________________Bill Account: _____Payment Enclosed:_____ Authorized By ____________________________________ I authorize the above names to participate on a

competitive level at Maintenance Mania. If the above team should qualify for NAA Education Conference, I will also authorize

their trip. Complete & Fax to (615) 365-3571 or call GNAA at (615) 365-3047No Refunds / No Cancellations First come, first serve basis.

1:00 p.m. Competitor Registration & Practice Run 2:30 p.m. Shotgun Start & General Admission

What is Maintenance Mania?A competition in which apartment pros like you from around the country face maintenance-focused challenges that test their skills and knowledge.

8 challenges await you:• A O Smith Water Heater Installation • CFG /Moen Faucet Installation• Fluidmaster Duo Flush Toilet Conversion• Frigidaire Icemaker Installation• Kiddie Fire & Carbon Monoxide Safety Installation• Kwikset Key Control Deadbolt Test• Seasons Ceiling Fan Installation• Motorola & Niagara Conservation Race Car Competition

Event Schedule• Registration 1:00 p.m.• Practice Time: 1:30 p.m. • Competition Begins: 2:30 p.m.• Awards to follow competitionWhere? Al Menah Shriners Center 1354 Brick Church Pike Nashville, TN 37207

Cost Competition: $25.00 per person Cheer on Your Team: 20.00 per person

Top regional winner receives airfare & accomodations to NAA’s Education

Conference!

Local Sponsors include:

Maintenance Mania Hosted by the Greater Nashville

Apartment Association Friday, January 23, 2015

• Any Body Fitness• Bailey’s Wrecker Service

• CAPRO • Chadwell Supply

• Contractors Incorporated • Elite Flooring

• Elmington Property Management• Emergency Restoration Services

• Ferguson Enterprises• For Rent Media Solutions

• L.I.C.R.A. - Nashville• Lincoln Property Company

• MidSouth Construction• Outdoors Unlimited

• PooPrints by BioPet Vet Lab• Restorations by Roof Roof

• Riverstone Residential Group/ Greystar

• ServPro of Hermitage/Donelson/Northwest Davidson County

• Sharp, Robbins & Popwell, LLC• Sherwin Williams, Paint Division

• Summit Property Restoration,LLC• Valet Waste

• Wheeler, Inc.


Moments With May

“More often than not, I can figure out who my ‘Secret Santa’ is just by the gift they get me.

This year I got a socket set and nose hair clippers.”

CONSTRUCTIONAND

REPAIR SERVICE, INC.

Locally Owned and Operated Since 1990

Commercial • Industrial • ResidentialFree inspection, consultation and recommendation

Nashville: 615-333-3653Fax: 615-333-6245Murfreesboro: 615-895-7042

399 Haywood LaneNashville, TN 37211

w w w . r e l i a b l e r o o f i n g . n e t

Eddie M. Patterson, Owner

Experts in

bathtubs and

countertops

restoration

Before you get going on your remodel, Get A Grip. Call us today!

3 year warranty 24/48 Service

615772.3234getagripinc.com

Are you in need of a REPLACEMENTwhile your leasing agent is on vacation?

Are you in the PROCESS OF HIRING and find yourself short-handed?

Is your leasing agent OUT OF THE OFFICEdue to sickness or a long-term leave?

APARTMENT STAFFINGC A N H E L P Y O U

We have several highly experienced leasing consultants, assistant managers, managers, maintenance personnel and groundskeepers available for temporary and permanent full-time and part-time positions in the Metro Nashville area.

We carefully screen our applicants to meet the needs of each individual apartment community. Our goal is to help you and your property function smoothly, organized and pro�tably during this time.

Short or Long Term Temporary PlacementPermanent Full Time Placement • Shopping Services

100% Satisfaction Guaranteed

399-4747 fax 399-0888

Monday-Friday 9-6DEE HARDING

Owner

Carpet CleaningYour carpeting will be as clean as new with our state-of-the-art equipment. JIM technicians also look for extensive wear or mold, documenting the condition and making professional recommendations for repair or replacement.

PaintingOur professional painters get the job done with proper preparation, high quality materials and meticulous attention to detail. Whether they are working on your interiors or exteriors, they never leave a mess behind.

MaintenanceAn experienced maintenance crew knows what to fix, when to replace, and how to get the job done right the first time. JIM crews do it all, and will never over-sell a job with unnecessary materi-als or excessive hours. If you’re ever short handed, we can always step up to the plate and take care of your on-site workload.

HousekeepingJIM does more than deep clean. We create a safe and healthy environment using professional tools and industrial-strength products. We also offer disinfecting services and mold abatement for your apartment communities and their common areas.

HVACFor HVAC installation, repair and 24/7 emergency service, JIM is just a call away. Our licensed technicians get your heating and air conditioning systems up to speed and keep them running with affordable preventive maintenance programs.

One number. One provider. For all your turnkey service needs.

Turnkey services for

multi-family dwellings.

www.JIMpropertyservices.com | [email protected]

JUST CALL 615.833.9207

HOLIDAY SPECIAL

Mention this ad to receive a 20% discount on all

carpet & paint services!

expires 12.31.14

News & Events ad final.indd 1 11/20/14 11:31 AM

PRSRT STDU.S. Postage

PAIDNashville, TN

Permit No. 380

Specializing in all Aspects of Constructionon Multifamily/Commercial Properties

Specializing in all Aspects of Constructionon Multifamily/Commercial Properties

ONE CALL DOES IT ALL!ONE CALL DOES IT ALL!

• Complete Interior and Exterior Property Rehabs

• Water Intrusion Specialist

• Disaster Relief

• 24 Hour Emergency Service

• Complete Interior and Exterior Property Rehabs

• Water Intrusion Specialist

• Disaster Relief

• 24 Hour Emergency Service

With a strong sense of urgency while catering to your needs,Windsor Redevelopment is committed to helping you succeed.With a strong sense of urgency while catering to your needs,Windsor Redevelopment is committed to helping you succeed.

Serving The

Multi-Family

Industry

Nationwide

Proudly Serving

the USA!

1-866-204-8734

PRSRT STDU.S. Postage

PAIDNashville, TN

Permit No. 380

Documents

December 2014 "Bright Lights, Big City" Awards Issue