Deborah Brown 6333 Walk Circle, Boca Raton, Fl 33433, 720-425-1265, debbiea_brown@yahoo.com

SUMMARY OF PROFESSIONAL QUALIFICATIONS

� Well versed in all aspects of operations including but not limited to employee relations, client relations, profit

and loss statements, and billing.

� Extensive background in HR generalist affairs, including experience in staff development, mediation, conflict

resolution, benefits and compensation, HR records management, HR policies development and legal

compliance.

� Extraordinary attention to detail, adept at prioritization and managing multiple projects simultaneously in face-

paced environments with excellent employee relations skills.

WORK EXPERENCE

SECURITAS SECURITY SERVICES USA 3/2012 - PRESENT

� Human Resources Manager Denver, Co 5/2014 - present

� Work closely with operations and advise on the interpretation of human resources policies, programs,

procedures, and applicable laws and regulations.

� Oversee all aspects of staff performance; performance evaluation, progressive discipline, mediation of staff

disputes and grievance procedures in accordance with company handbook and policies.

� Provide advice and training to supervisors and managers on methods and approaches to resolve employee work

problems as well as employee retention efforts.

� Participate in unemployment hearings, internal investigations, and EEOC claims.

� Administer employee benefit plans on the local level based on eligibility as defined by company programs and

client contracts.

� Human Resources Compliance Specialist Denver, Co 10/2013 – 8/2014

� Responsibilities included but not limited to background checks on new hires, scheduling orientation and

maintenance of personnel files.

� Ensured branch office and client sites were in compliance with I-9's, Merchant Guard License, CPR/FA and

Firearm certification together with conducting monthly safety meetings.

� Worked closely with operations including branch managers and security officers to ensure all officers are in

compliance with state requirements and client expectations.

� Payroll Specialist Parsippany, NJ 3/2012 – 10/2013

� Responsible for processing all staff vacation checks in addition to continued support of guard status, anniversary

dates, ePay/Instant Issues, and monthly PeopleSoft reports.

� Supported all east coast branch offices including direct relations with Branch Managers, HR Managers,

Scheduling Managers as well as Security Officers.

� Assistant to Payroll Director as needed including but not limited to ePay set up for Securitas Security Services,

Canada

Relocation Colorado to New Jersey 2011 – 2012

Farmers Insurance Ft Collins, Co 2009 – 2011

DISTRICT MANAGER ASSISTANT / RECRUITING MANAGER

� Responsible for recruiting of new insurance agents along with support to 20 current local agents for the Fort

Collins, Co District Office.

� Assisted district manager with daily operations including but not limited to invoicing, AP, and customer service.

� Worked hand-in-hand with local agents in assisting to build new client base/

Hines Irrigation Ft Collins, Co 2004 – 2009

FULL CHARGE OFFICE MANAGER

� Responsible for office management of two locations including AR, AP, company financials, administrative

employees, and payroll including payroll taxes.

� In charge of company budget and all aspects of Human Resources along with creating training manuals,

procedures, job descriptions and employee handbook.

� Managed new employees in addition to organizing training courses and schedules.

� Implemented new project management software.

� Established training programs for staff on all aspects of workplace performance and professional development.

EDUCATION

2015-2016: PHR/SPHR Certification Preparation (testing Fall 2016)

2005-2007: 29 credit hours completed towards AA Front Range Community College, Ft Collins, Co

2008: QuickBooks Big Time Project Management training

2007: VoIP Training & CareerTrack-The Ultimate Course in Payroll Management & Payroll Tax Seminar

2006: Microsoft Excel Seminar

1993: HS Diploma Skyline High School, Longmont, Co

PROFESSIONAL AFFILIATIONS

SHRM: Society of Human Resources Management