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1 spinnakerresorts.com Hilton Head Island, SC | Ormond Beach, FL | Branson, MO
Dear Spinnaker Owner,
Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation experiences are the best they can possibly be. Whether you have purchased vacation time at a Spinnaker Resort in Hilton Head, S.C., Ormond Beach, FL., or Branson, MO., we are confident that you will be enjoying a lifetime of smooth sailing vacations. In addition to the information you received when you purchased your Spinnaker vacation, we wanted to remind you of the resources available to you - our new Owner. Spinnaker Owners’ Website You will be able to access the Owners’ site once your Owner Contract has been processed. You’ll find the most current Owner information on the secure Owners’ website, including vacation planning information and Spinnaker Rewards information. Vacation planning can be as easy as 1-2-3. If you have a loan, you can access Equiant Financial Online to view your account and make payments. Making Float Reservations As a new Owner, Spinnaker wants to ensure that your most important question is answered, “When and how can I book my float use reservation?”
o Hilton Head, SC and Branson, MO, and Royal Floridian South, FL Owners: You can book your float resort reservation 360 days before your desired check in day.
o Royal Floridian, FL Owners: You can book your float resort reservation 365 days before your desired check in day. Email your reservation requests to: [email protected]
Exchange Memberships Spinnaker will pay for and enroll you into your purchased resorts respective Exchange Affiliation Membership so that you can enjoy the many benefits of our Exchange affiliates’ programs including exchange, extra vacations, car rental, vacation concierge and other programs. You will receive your Exchange Membership number from them within 60 and 90 business days. Help Us Go Green – Sign Up for “Paperless” Communications If you have an email address, we encourage you to forward it to [email protected] so that you may receive your updates and communications via email. Join in our efforts to preserve our resources.
Again, thank you and congratulations. We look forward to providing you with many memorable and fun filled vacations with us! Regards, Owner Services Spinnaker Resorts (877) 842-3201
SPINNAKER
RESORTS
OWNER
PROGRAMS
SPINNAKER REWARDS
Earn additional vacations or offset
your vacation expenses
Participate in this loyalty / referral program
and earn Spinnaker Rewards Credits (SRCs)
that you can allocate however you desire.
EARN REWARDS: Submit referrals, add-on to
your vacation, rent a Spinnaker condominium /
stay at S.R Hotel.
ENJOY REWARDS: Save money by allocating
SRCs toward Association Fees, take additional
vacation – at a Spinnaker Resort, through
Exchange affiliates, or at S.R Hotel. Refer
to your Spinnaker Rewards Guide or email
[email protected] for details.
Owner Programs are subject to change. Visit spinnakerresorts.com for current programs.
OWNER BONUS TIME
Treat yourself to additional
vacations with Owner’s only pricing
Plan incremental vacations at a different
Spinnaker location or add-on to your
designated ownership time and save
fifty percent (50%) off regular pricing for
reservation requests made thirty (30) days
prior to check-in date. Reservations may
be made even farther in advance for Hilton
Head Island and Branson (from November
1st through February 28th).
Refer to your Owner’s website
(under Owner Bonus Time) or email
[email protected] for pricing
and conditions.
EXCHANGE BENEFITS
Spinnaker’s top resort exchange
Ratings provide greater exchange
opportunities
At Spinnaker we strive to maintain the
highest quality standards at our resorts for
your vacation enjoyment and satisfaction.
As a Spinnaker Owner, you automatically
have priority reservation privileges (over
non-Spinnaker exchange guests) at your
home resort and all Spinnaker properties.
Because Spinnaker Resorts have the
highest resort ratings / designations,
you can exchange to other top-rated
resorts worldwide.
1 spinnakerresorts.com Hilton Head Island, SC | Ormond Beach, FL | Branson, MO
OFFSET ASSOCIATION FEES
EARN EXTRA VACATIONS
Dear Spinnaker Vacation Owner,
As a Spinnaker Owner, you are entitled to the many benefits of Spinnaker Rewards.
Through Spinnaker Rewards, you can earn Spinnaker Rewards Credits (SRCs), which can save you money (offset
/cover your Association Fees), or be allocated toward additional vacations (short or long getaways at any Spinnaker
Resort or through II or RCI). Have a look through the Rewards Guide to understand all the ways you can earn and
redeem Rewards.
The easiest way to earn SRCs is through Referral submissions.
By introducing friends, family, and colleagues to the Spinnaker way of vacationing, you would be helping them improve
their lifestyle.
Refer those who share the same vacation goals as you - those who’d like to who’d like to:
Enjoy an economical way of vacationing
Ensure they vacation regularly (to promote and maintain good health)
Establish a tradition (to reconnect with significant other and/or family)
To submit Referrals, you can find Referral Forms on the Spinnaker website. Also, for your reference and use, all
Rewards information and forms reside on your Owners’ website under REWARDS.
You will have access the Owners’ site once your Owner Contract has been processed.
To access:
1. Go to spinnakerresorts.com , Click on OWNER LOGIN (top right corner)
2. Your login details will be:
I. Username: Owner ID/Email address
II. Password*: Zip Code/Postal Code
*For optimum security, we recommend changing your Password after your initial login.
Please contact us with any questions you have regarding your Spinnaker Rewards loyalty program, we’ll be pleased to
answer any questions you may have.
Sincerely,
Spinnaker Rewards
Phone: (888) 809-4054
PALACE VIEW RESORTS
QUICK REFERENCE GUIDE
FLOATING RESERVATION PROCEDURE (pgs 2-4)
SCHEDULE “A” Assessment Fee (pgs 5-6)
RULES AND REGULATIONS (pgs 7-8)
LOCKOUT GUIDE (pg 9)
PRIVACY ASSURANCE POLICY (pg 10)
ADDITIONAL INFORMATION IS AVAILABLE ON SPINNAKER’S WEBSITE
spinnakerresorts.com
VISIT THE OWNER WEBSITE
spinnakerresorts.com/main/owners
BOOK YOUR SPINNAKER VACATION TODAY!
November 2016
Palace View Resorts
FLEXIBLE/FLOATING TIME USAGE GUIDE AND
RESERVATION PROCEDURES
Palace View Resort (100) and Palace View by Spinnaker (200-600) – referred to as Palace View Resorts does everything possible to maximize the flexibility of vacation ownership making it as beneficial as possible for you. For example, Palace View Resorts vacation ownership is known as "Floating Time." Instead of being locked into vacationing during the same Annual or Biennial (Even/Odd) usage year after year, you are able to reserve different weeks each year within your designated Annual or Biennial (Even/Odd) and season. Few of us know years in advance which week of the year we will choose to vaca-tion. "Floating Time" enables you to choose any week your Annual or Biennial (Even/Odd) season of ownership. Weeks 1-9 offer usage during weeks 1-9. While you are deed-ed a specific week within this season for ownership purposes, use of that particular week is not guaranteed or required. Instead, you may reserve any week within weeks 1-9 on a first come, first serve basis. The same applies to ownership during Weeks 10-52 offering usage during weeks 10-52 on a first come first serve basis. To ensure fairness to all Pal-ace View Resorts vacation owners, "Floating Time" reservations should be made as far in advance as possible. A minimum of 30 days in advance and not more than 360 days in advance of the desired week of occupancy at Palace View Resorts. Interval International (II) exchange reservations may be made as far as two years in advance and are condition-al upon all maintenance/association fees and loan fees being current and a payment of the estimated maintenance/association fees for the second year. Each owner under-stands that an exchange fee must be paid by the Owner to II. Reserving your week six to twelve months in advance will better enable you to obtain the specific week you wish each year. Reservation System. All Unit Week Purchasers of Flexible Time Unit Weeks must contact The Palace View Resort Condominiums Flexible Time Reservations Department in writing to book a reservation. All Flexible Time Unit Weeks shall be scheduled solely and exclu-sively on a first come, first served basis. Unit Week Purchasers scheduling a Flexible Time Week reservation far in advance are more likely to reserve more desirable Unit Weeks than Unit Week Purchasers delaying their reservation request. Reservation requests will be honored by The Palace View Resort Condominiums Flexible Time Reservations Depart-ment in the order by which they are received. All reservation requests must be in writing. Go online at spinnakerresorts.com, click RESERVATIONS in the upper right corner to submit your reservation request online or email your request directly to [email protected], alternatively you can fax your reservation request to (843) 341-6504.
Reservation requests may be made Three Hundred Sixty (360) days in advance and not
less than Thirty (30) days prior to the first day of the period being reserved. Purchasers
delaying their reservation requests may lose their rights to use for that year during their
designated season.
Association reserves the right to change the reservation time periods as appropriate.
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Reservations may be scheduled within the season corresponding to the Unit Week Purchaser’s Flexible Time Unit Week number as is more fully described below or within any lower tiered season, subject to availability. Seasons. Flexible Time Unit Weeks shall be allocated into two (2) seasons. The Interval International (II) Travel Demand Index (TDI) assisted in establishing the two (2) seasons comprising Palace View Resorts: Season: #1 - 1 thru 9 #2 - 10 thru 52 Interval International (II) the affiliated timeshare exchange company for Palace View Resorts reserves the right to modify its seasonal Unit Week allocations. All Unit Week Purchasers of Unit Weeks shall be bound by any subsequent changes by Association and/or the seasons which II or the then-affiliated timeshare exchange company for Palace View Resorts may make. Carry over: No Unit Week Purchaser shall be allowed to carry over into a subsequent year any Flexible Time Unit Week use rights which the Unit Week Purchaser failed to schedule during the subject year or was otherwise unable to schedule due to lack of availability. Miscellaneous: All Unit Week Purchaser’s shall vacate their Units no later than 10 a.m. on the last day of their ownership period. No Unit Week Purchaser shall take posses-sion of his Unit Week earlier than 4 p.m. on the day in which his ownership period commences. The Master Deed, By-Laws and Declarations and all amendments and supplements thereto shall be incorporated herein by reference and shall be read to-gether in determining the nature of a Unit Week Purchaser’s occupancy, ownership and use rights to Unit Weeks hereunder. Capitalized terms not otherwise defined here-in shall have those meaning assigned to them in the Declaration. The Declarant re-serves the right to amend these Rules until that point in time in which 80% of the Unit Weeks have been sold. The declarant reserves the right to amend these Rules at any time so as to reflect changes in seasonal allocations as may be subsequently promul-gated by Palace View Resorts affiliated timeshare exchange company.
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Palace View Resorts
FLEXIBLE/FLOATING TIME USAGE GUIDE AND RESERVATION
PROCEDURES - Continued
Flexible Time Unit Weeks. All Unit Weeks as located within Palace View Resorts shall be desig-nated as Flexible Time Unit Weeks. Unit Week Purchasers of Unit Weeks falling within these flexible time periods are not guaranteed use of their Unit Week in accordance with those proce-dures set forth in the Palace View Resort Condominium Taney County, Missouri Declaration. Rather, a Unit Week Purchaser’s use of his Flexible Time Week during these periods shall be governed by that first come, first served reservation system as is more fully described herein. The declarant reserves the right to locate a Unit Week Purchaser in any comparable Unit within Palace View Resorts that the declarant may deem appropriate. For the purposes of this instru-ment, a comparable Unit is one possessing the same number of bedrooms, bathrooms and ap-proximate square footage as the Unit which is otherwise referenced in the Unit Week Purchas-er’s deed or contract for deed, without regard to the floor or location upon a floor of the Unit.
Palace View Resort owners has usage privileges in the 100 Building. Palace View by Spinnaker owners have usage privileges in buildings 200 – 600. The Association reserves the right to amend the Flexible/Floating Time Rules from time to time as may be necessary in the opinion of the Board of Directors of the Association to improve upon the quality and operation of these Rules and Regulations and to further the collective enjoy-ment of the use of the Unit Weeks.
*******************
On behalf of all of our owners; the association has the obligation to protect itself and its mem-bers from unpaid assessment fees. Owners who choose to sell or transfer their timeshares to third parties (to persons or entities) will be required to contact the management company prior to any transfer of ownership so that the proposed transferee is verified to be a bona fide pur-chaser of the timeshare interest. Otherwise, the transfer can be deemed as invalid and of no effect, and the present owner will remain liable for all future assessment fees for the timeshare interval. Reservations will be denied for any unpaid assessment fees.
Inter-family transfers or owners wishing to transfer into their trust for estate planning purposes are exempt from the Timeshare Transfer Policy. It is the Spinnaker family belief and that of your association that legacy is an important part of our business and a tremendous asset for the future generation.
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PALACE VIEW RESORT CONDOMINIUM OWNERS ASSOCIATION, INC.2017 ANNUAL BUDGET
2017 Assessment Fees 695$
2017 2016BUDGET BUDGET $ %
REVENUESOwner Assessments 201,615$ 198,445$ 3,170$ 1.60%Resort Sales Revenue 9,054 18,500 (9,446) Rental Revenue 21,541 6,614 14,927 Late Fee Income 1,650 2,575 (925) Miscellaneous Income 1,980 4,831 (2,851) TOTAL REVENUES 235,840$ 230,965$ 4,875$ 2.11%
OPERATING EXPENSESGENERAL AND ADMINISTRATIVEResort Operations Payroll Expense 7,107$ 7,381$ (274)$ Shared Services Payroll Expense 8,497 9,456 (959) Reservations Payroll Expense 3,288 2,949 339 Credit Card Fees 2,613 2,849 (236) Professional Fees 7,100 6,750 350 Overhead Expense 8,731 9,527 (796)
FRONT DESK Payroll Expense 10,091 8,781 1,310 Overhead Expense 1,233 1,333 (100)
HOUSEKEEPINGWeekly Cleaning Fees 7,374 12,150 (4,776) SMC Housekeeping Fees 23,004 19,642 3,362 Annual Cleaning Fees 1,561 1,645 (84) Condo Items 932 874 58 Linens and Towels 1,456 1,456 -
PROPERTY MANAGEMENTPayroll Expense 23,930 23,494 436 Pest Control 1,256 1,256 - Pool Service/Supplies/Repairs 790 638 152 Landscaping 4,779 4,699 80 Supplies/Repairs 4,315 3,379 936 Overhead Expense 2,724 2,809 (85)
ACTIVITIESPayroll Expense 3,169 2,952 217 Supplies and Other 2,389 3,670 (1,281)
UTILITIESCable TV and Internet 4,709 4,474 235 Contract Services 371 377 (6) Electricity 12,682 14,023 (1,342) Propane Gas 1,196 1,421 (225) Telephone Villas Including Security 4,796 4,396 400 Trash Removal 426 544 (118) Water and Sewer 2,936 2,245 691
FIXED EXPENSESBad Debt Expense 26,238 28,374 (2,136) Decrease in Billable Owners 11,029 - 11,029 Management Fees 15,010 15,006 4 Property Insurance Expense 3,548 3,853 (305) Property Tax Expense 6,561 5,909 652 TOTAL OPERATING EXPENSES 215,840$ 208,312$ 7,527$ 3.61%
Reserves for Replacements 20,000 22,653 (2,653)
TOTAL OPERATING EXPENSES AND RESERVES 235,840$ 230,965$ 4,874$ 2.11%
Note: For Income Tax Information, Property Taxes are $21.03.
INCREASE/(DECREASE)
PALACE VIEW BY SPINNAKER CONDOMINIUM OWNERS ASSOCIATION, INC.2017 ANNUAL BUDGET
2-BDRM 2-BDRM Lockout
2017 Assessment Fees 563$ 628$
2017 2016BUDGET BUDGET $ %
REVENUESOwner Assessments 1,799,483$ 1,778,450$ 21,033$ 1.18%Resort Sales Revenue 149,497 184,971 (35,474) Rental Revenue 168,508 54,663 113,845 Late Fee Income 27,989 28,987 (998) Miscellaneous Income 19,906 49,114 (29,208) TOTAL REVENUES 2,165,383$ 2,096,185$ 69,198$ 3.30%
OPERATING EXPENSESGENERAL AND ADMINISTRATIVEResort Operations Payroll Expense 67,912$ 70,530$ (2,618)$ Shared Services Payroll Expense 81,190 90,361 (9,171) Reservations Payroll Expense 31,423 28,190 3,233 Credit Card Fees 24,185 27,159 (2,974) Professional Fees 10,000 10,000 - Overhead Expense 49,795 55,210 (5,415)
FRONT DESK Payroll Expense 96,423 83,907 12,516 Overhead Expense 12,054 11,724 330
HOUSEKEEPINGWeekly Cleaning Fees 175,091 184,483 (9,392) SMC Housekeeping Fees 266,004 213,302 52,702 Annual Cleaning Fees 22,780 22,158 622 Condo Items 8,906 8,350 556 Linens and Towels 13,919 13,919 -
PROPERTY MANAGEMENTPayroll Expense 228,664 203,613 25,051 Pest Control 7,300 9,350 (2,050) Pool Service/Supplies/Repairs 8,220 7,380 840 Landscaping 43,804 43,076 728 Supplies/Repairs 40,850 34,362 6,488 Overhead Expense 26,461 26,618 (157)
ACTIVITIESPayroll Expense 30,278 28,205 2,073 Supplies and Other 22,848 41,604 (18,756)
UTILITIESCable TV and Internet 42,716 41,023 1,693 Contract Services 10,229 12,167 (1,938) Electricity 129,558 132,780 (3,222) Propane Gas 11,439 13,566 (2,127) Telephone Villas Including Security 44,607 44,718 (111) Trash Removal 3,106 3,071 35 Water and Sewer 36,587 35,598 989
FIXED EXPENSESBad Debt Expense 186,099 183,290 2,809 Decrease in Billable Owners 6,015 - 6,015 Management Fees 146,168 141,696 4,472 Property Insurance Expense 28,603 30,251 (1,648) Property Tax Expense 76,150 68,523 7,627 TOTAL OPERATING EXPENSES 1,989,383$ 1,920,185$ 69,198$ 3.60%
Reserves for Replacements 176,000 176,000 -
TOTAL OPERATING EXPENSES AND RESERVES 2,165,383$ 2,096,185$ 69,198$ 3.30%
Note: For Income Tax Information, Property Taxes are as follows:
2-BDRM 2-BDRM Lockout
18.60$ 25.08$
INCREASE/(DECREASE)
PALACE VIEW RESORTS
RULES AND REGULATIONS
1. The sidewalks, if any, walkways and entrances must not be obstructed or encumbered or used for any purpose (excluding patios, decks and balconies) other than ingress and egress to and from the premises; nor shall any carriages, bicycles, wagons, shopping carts, chairs, benches, tables, or other objects of a similar type and nature be left therein or thereon.
2. The personal property of all Unit Owners or Unit Week Purchaser shall be stored within their Units.
3. No Unit Owner or Unit Week Purchaser shall allow whatsoever to fall from the windows, patios, decks, balconies, entry ways or doors of the premises, nor shall he sweep or throw from his Unit any dirt or other substances outside of his Unit.
4. Refuse and bagged garbage shall be deposited only in the area provided therefore. 5. No Unit Owner or Unit Week Purchaser shall store or leave boats, trailers, mobile homes,
recreation vehicle and the like on the common property, except in areas designated for same.
6. Employees of the Association or Management Firm shall not be sent off the Condominiums premises by any Unit Owner or Unit Week Purchaser at any time for any purpose. No Unit Owner or Unit Week Purchaser or resident shall direct, supervise, or in any manner attempt to assert any control over the employees of the Management Firm or the Association.
7. The parking facilities shall be used in accordance with the regulations adopted by the Man-agement Firm, as previously provided, and thereafter, by the Board of Directors.No vehicle which cannot operate on its own power shall remain on the Subdivision premises for more than twenty-four (24) hours, and no repair of vehicles shall be made on the Condominium premises.
8. No Unit Owner or Unit Week Purchaser shall make or permit any disturbing noises by him-self, his family, servants, employees, agents, visitors, and licenses, nor do or permit any-thing by such persons that will interfere with the rights, comforts or convenience of the Unit owners or unit Week Purchaser. No Unit Owner or Unit Week Purchaser shall play upon or suffer to be played upon any musical instrument, or operate or suffer to be operat-ed, a phonograph, television, radio or sound amplifier in his unit, in such a manner as to disturb or annoy other occupants of the Condominium. All party(s) shall lower the volume as to the foregoing as of 10:00 P.M. of each day. No Unit Owner or Unit Week Purchaser shall conduct or permit to be conducted, vocal or instrumental instruction at any time.
9. No radio or television installation, or other wiring, shall be made without the written con-sent of the Management Firm, as long as the Management Agreement remains in effect, and thereafter by the Board of Directors. Any antenna or aerial erected or installed on the exterior walls of a Unit or on the common properties, without the consent of the Manage-ment Firm, and thereafter, the Board of Directors, in writing, is liable to removal without notice and at the cost of the Unit Owner or unit Week Purchaser for whose benefit the in-stallation was made.
10. No sign, advertisement, notice or other lettering shall be exhibited, displayed, inscribed, painted or affixed, in, on or upon any part of the Unit or common properties by any Unit Owner or occupant without written permission of the Management Firm, and thereafter, the Association
Page 7
11. No awning, canopy, shutter or other projection, shall be attached to or placed upon the outside walls or doors or roof of a Unit or building without the written consent of the Management Firm, as long as the Management Agreement remains in effect, and there-after, of the Board of Directors of the Association. All window coverings must be such color as the Management Firm determines in its sole discretion, and thereafter, the Asso-ciation. Patios, decks or balconies may not be enclosed nor anything affixed, where appli-cable, to the walls or railings within such patios, decks and balconies except with the pri-or written consent of the Management Firm, and thereafter, the Association, and said consent may be given as to certain Units and not given as to others.
12. Complaints regarding the service of the Association shall be made in writing to the Man-agement Firm, as long as the Management Agreement remains in affect, and thereafter, to the Board of Directors.
13. No inflammable, combustible, or explosive fluid, chemical or substance, shall be kept in any Unit or common properties except such as are required for normal household use.
14. Payments of periodic assessments shall be made at the office of the Management Firm as designated in the Management Agreement. Payments made in the form of checks shall be made to the order of such party as the Management Firm shall designate. Pay-ments of maintenance/association fees are due on the 1st day of each year, and if such payments are (10) or more days late, are subject to charges, as provided in the Declara-tion of Condominium.
15. Additional Provisions in the nature of Rules and Regulations are specified in the Declara-tion of Condominium.
16. The Management Firm, as long as the Management Agreement remains in effect, and thereafter, the Board of Directors of the Association, reserves the right to make addition-al Rules and Regulations as may be required from time to time. These additional Rules and Regulations shall be as binding as all other Rules and Regulation as previously adopt-ed.
17. No clothes line or similar device shall be permitted on any portion of the condominium property, nor shall clothes be hung anywhere except in such areas as are designated by the Management Firm, and thereafter, the Board of Directors of the Association.
18. Capitalized terms not defined herein shall have those meanings assigned to them in the Declarations of Condominium for Palace View Resort Condominium, Palace View by Spin-naker, Palace View South by Spinnaker.
19. Effective 2011, no owner, family member, tenant, resident, guest, business invitee, or visitor shall smoke cigarettes, cigars, or any other tobacco product within the vacation unit. Smoking will only be permitted on the balcony area of each unit. If found that an Owner and/or Guest has violated this policy a fine of $150 for a professional cleaning of the unit will be charged to the Owner and/or Guest who is registered at the Resort. If the next occupant to this unit must be relocated due to the smoke smell, the previous occupant will also be charged for any additional fees that may be incurred by the reloca-tion.
20. Effective 2016 the smoking policy has been amended to include no smoking of e-cigarettes and smoking will no longer be permitted on the pool deck/s or the unit balco-nies.
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PALACE VIEW RESORTS
VACATION OWNERSHIP
LOCK-OUT GUIDE
All 2 Bedroom/2 Bath that have a Lock-Out feature are designed to provide you
with the following extra benefits:
Option #1. You may opt to use the entire villa at your home Resort.
Option #2. You may exchange the entire villa through Interval Interna-
tional.
Option #3. You may exchange the Lock-Outs separately through II as sepa-
rate weeks or reserve these weeks separately back to your home
resort. For example, the 2 Bedroom Lock-Out will exchange/
reserve as 2 (two) 1 Bedroom units with two different weeks of
vacation.
Option #4. You may use one of the lock-outs at your home resort and
exchange the other lock-out through II.
You may, therefore enjoy two weeks of vacationing each year if you use alternate lock-out sides separately. However, only one annual maintenance /association fee is paid for each week owned.
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Spinnaker Resorts
PRIVACY ASSURANCE POLICY
Spinnaker Resorts, and each of our affiliates, respects the confidential nature of both your personal and account information. To ensure your privacy, we have, and will continue to safeguard the infor-mation with which we are entrusted. Below, we have outlined the type of information that is typi-cally collected from our owners and how this information is used. Please read this policy carefully and be assured of our commitment to safe-guard the privacy policy rights of our owners. I. Type of personal information collected
Information typically obtained for the purchase of property, from your purchase contract, credit application and other paperwork includes: your name, address, telephone number, social security number, employment, income, bank account information and monthly payment liability.
Information obtained from third parties, as part of the purchase process, include credit reports and bank account information necessary to maintain your account.
Information is also received from our regular transactions and experiences, which help us main-tain the accuracy of your account information.
II. Sharing your personal information We DO NOT share personal information on present or former customers with any nonaffiliated third parties, who are not directly involved in the process of handling or servicing your purchase. We do share your information with our title company to secure your title policy; and with our financial in-stitution, as part of the mortgage servicing and collection process. We also use information for our own (internal) marketing programs. We DO NOT SELL your name, address or telephone number to any unaffiliated third parties. Here at Spinnaker Resorts, your personal information is private and is used to help us make your vacation ownership experience the best that it can be. III. Control of your personal information Spinnaker Resorts, and its affiliated companies, safeguard your information, both physically and elec-tronically. Only parties with proper authority are permitted access to your personal information. All employees and related parties are required to adhere to the company’s privacy Assurance Policy and violations would result in disciplinary action. IV. Your right to "Opt Out" While Spinnaker Resorts does not presently share personal information with non-affiliated third par-ties, or have any plans to do so. you have the option to "opt out", please contact us at 866-455-3577 to notify us of your choice. We will process your request within thirty (30) days and maintain this information on file until we receive further direction from you. While we may, as permitted by feder-al law, continue to share information such as your account history and balance with affiliates of the company, no information will be shared with nonaffiliated parties. While our Privacy Assurance Policy is designed for the primary signatory on each account, we honor the opt out request of all joint signatories, as well. ( If one signatory on an account "opts out", the entire account will be coded accordingly. ) We thank you for choosing Spinnaker Resorts to provide you and your family with a lifetime of vaca-
tion experiences. You may be assured that your personal information is properly safeguarded.
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