Dean, UNC Kenan-Flagler Business School, 2008-2013

Created and led the global strategy for the School, creating and nurturing key partnerships in several countries

Led the creation of MBA@UNC, a top-ranked program that has achieved both academic and financial success

Led the School through a very difficult financial period, while maintaining effective operations and morale

Senior Associate Dean for Academic Affairs, UNC Kenan-Flagler, 2007-2008

• Worked with area chairs to create framework to assess research performance Associate Dean for Executive Development, UNC Kenan-Flagler Business School, 2002-2007

Established marketing department; created position of Director of Marketing

Led the creation and growth of executive education programs for senior officers (admirals and generals) in the US Navy and Air Force

Grew revenues over five-year period from $8.1 million to $13 million (growth of over 60 percent) and margins from $2.4 million to $4.9 million (over 100 percent).

Led the creation of a competitive strategy, software tool (ExperienceBase), and approach to program design (ASPIRE), based on the idea of leveraging experience

Was named to the Board of Directors of UNICON, the International University Consortium for Executive Education

Associate Dean for MBA Program, UNC Kenan-Flagler Business School, 1998-2002

Conducted a comprehensive review of MBA Program involving faculty and staff, which led to several major program initiatives

Reorganized MBA program staff and hired three new directors

Worked with faculty to create the first MBA concentrations. Established standards for concentrations that included academics (second-year electives) and collaboration with recruiting firms through advisory boards.

Worked with faculty, staff and students to develop a survey to track student satisfaction. Led to numerous initiatives to improve the MBA student experience at Kenan-Flagler.

Led the creation of the Kenan-Flagler Core Values, now on a plaque in the lobby and prominent in the life of the School. This project involved faculty, staff, students from all programs, and alumni. The highlight of this initiative was Values Week, in which the Kenan-Flagler community came together to discuss what we stand for.

Worked with External Affairs and Career Management Center to reposition Kenan-Flagler in the minds of recruiters. Visited over 30 recruiters to discuss initiatives

MBA Program rank in Business Week rose significantly.

Summary of Activities and Accomplishments in Academic Roles Honors, Fellowships and Awards 1999- Sarah Graham Kenan Distinguished Scholar 1996-1999 Senior Examiner, Malcolm Baldrige National Quality Award 1996-1997 Alumni Association Faculty Fellow, University of Cincinnati 1994-1995 Examiner, Malcolm Baldrige National Quality Award 1994 Guest editor, Academy of Management Review 1993-95 Executive Committee, Technology and Innovation Management Division, Academy of Management (also 1990 1991) 1978-1982 William Larimer Mellon Fellowship, Carnegie Mellon University 1978 President’s Award, The Catholic University of America Editorial Board Memberships Academy of Management Review (two terms completed) Journal of Engineering and Technology Management (term completed) Journal of Organizational Behavior (term completed) Journal of Operations Management (term completed) Management Science – Associate Editor (term completed)

Publications

Articles in Refereed Journals Ramabradran, R., J.W. Dean, Jr., J.R. Evans, and A.S. Raturi. 2004. Testing the relationship

between team and partner characteristics and cooperative benchmarking outcomes. IEEE Transactions on Engineering Management, 51 (2), 208-225.

Rosenzweig, E.D., Roth, A.V., & Dean, J.W., Jr. 2003. The influence of an integration

strategy on competitive capabilities and business performance: an exploratory study of consumer products manufacturers. Journal of Operations Management, 21 (4), 437-456.

Snell, S.A., Lepak, D.P., Dean, J.W., Jr., & Youndt, M.A. 2000. Selection and training for

integrated manufacturing: Reframing the make or buy decision for human capital. Journal of Management Studies, 37 (3).

Dean, J.W., Jr., P.Brandes, & R. Dharwadkar. 1998. Organizational cynicism. Academy of

Management Review, 23, 341-352. Sharfman, M.P., & J.W. Dean, Jr. 1997. Flexibility in strategic decision-making: Informational

and ideological perspectives. Journal of Management Studies, 34: 191-217. Dean, J.W., Jr. & S.A. Snell. 1996. The strategic use of integrated manufacturing: An

empirical investigation. Strategic Management Journal, 17 (6), 459-480.

Youndt, M., S.A. Snell, J.W. Dean, Jr. & D.P. Lepak . 1996. Human resource management, manufacturing strategy, and firm performance. Academy of Management Journal, 39 (4), 836-866.

Dean, J.W. Jr. & M.P. Sharfman . 1996. Does decision process matter?: A study of strategic

decision-making effectiveness. Academy of Management Journal, 39 (2), 368-396. Dean, J.W., Jr., & D.E. Bowen. 1994. Management theory and total quality: Improving

research and practice through theory development. Academy of Management Review, 19 (3), 392-418.

Snell, S.A., & J.W. Dean, Jr. 1994. Strategic compensation for integrated manufacturing: The

moderating effects of jobs and inertia. Academy of Management Journal, 37 (5), 1109-1140.

Dean, J.W., Jr. & M.P. Sharfman. 1993. The relationship of procedural rationality and political

behavior in strategic decision-making. Decision Sciences, 24 (6), 1069-1083. Dean, J.W., Jr., & M.P. Sharfman. 1993. Procedural rationality in the strategic decision-

making process. Journal of Management Studies, 30 (4), 587-610. Snell, S.A. , & J.W. Dean, Jr. 1992. Integrated manufacturing and human resource

management: A human capital perspective. Academy of Management Journal, 35 (3), 467-504.

Hottenstein, M.P. & J.W. Dean, Jr. 1992. Managing risk in advanced manufacturing

technology, California Management Review, 34 (4), 112-126. Dean, J.W., Jr., S.J. Yoon, & G.I. Susman. 1992. Advanced manufacturing technology and

organization structure: Empowerment or subordination? Organization Science, 3 (2), 203-229.

Dean, J.W., Jr., & S.A. Snell. 1991. Integrated manufacturing and job design: Moderating

effects of organizational inertia. Academy of Management Journal, 34 (4), 776-804. Sharfman, M.P., & J.W. Dean, Jr. 1991. Conceptualizing and measuring the organizational

environment: A multidimensional approach, Journal of Management, 17 (4), 681-700. Sharfman, M.P., & J.W. Dean, Jr. 1991. Dimensions and constructs: A response to Dess and

Rasheed. Journal of Management, 17 (4), 711-715. Dean, J.W., Jr., M.P. Sharfman, & C.M. Ford. 1991. Strategic decision making: a multiple

context framework. Advances in Information Processing in Organizations, 4, 77-109. Dean, J.W., Jr., G.I. Susman, & P.S. Porter. 1990. Technical, economic, and political factors in

advanced manufacturing technology implementation, Journal of Engineering and Technology Management, 7(2), 129-144.

Dean, J.W., Jr. 1990. The adoption of advanced manufacturing technology: A case study and

analysis, Advances in Business Marketing, 4, 35-52.

Dean, J.W., Jr. , & G.I. Susman . 1989. Organizing for manufacturable design. Harvard

Business Review, January/February, 28-36. (Reprinted in The Product Development Challenge, K.B. Clark & S.C. Wheelwright (Eds.), Boston: Harvard Business School Press, 1995.)

Susman, G.I. , and J.W. Dean, Jr. 1989. Strategic use of computer integrated manufacturing

in the emerging competitive environment, Computer Integrated Manufacturing Systems, 2(3), 133-138.

Dean, J.W., Jr. 1985. The decision to participate in quality circles, Journal of Applied

Behavioral Science, 21 (3), 317-327. Dean, J.W. Jr., and D.J. Brass. 1985. Social interaction and the perception of job

characteristics in an organization, Human Relations, 38 (6), 571-582. Sims, H.P. and J.W. Dean, Jr. 1985. Beyond quality circles: evolution into self-managing

teams, Personnel, 62 (1), 25-32. Books Dean, J.W., Jr., & J.R. Evans. 1994. Total Quality: Management, Organization, and Strategy.

St. Paul: West Publishing. Dean, J.W., Jr. Deciding to Innovate: How Firms Justify Advanced Technology. Cambridge,

Mass.: Ballinger Publishing Company, 1987. Chapters Segars, A., & Dean, J.W., Jr. 2000. "Managing the Nexus of Information Technology and

Radical Change: An Organizational Capabilities Perspective." In Framing the Domains of IT Management: Projecting the Future through the Past, edited by Robert Zmud.

Dean, J.W., Jr., E. Ottensmeyer, & R. Ramirez. 1997. “An aesthetic perspective on

organizations.” In C.Cooper and S.Jackson (eds.): Creating Tomorrow’s Organizations: A Handbook for Future Research in Organizational Behavior. New York: Wiley, pp. 419-438.

Dean, J.W., Jr. 1996. “Le cynisme dans les organisations.” In Les Annales de l’École de

Paris, Volume II. Paris: Association des Amis de l’Ecole de Paris, pp. 421-430. Susman, G.I., & J.W. Dean, Jr. 1992. "Development of a model for predicting design for

manufacturing effectiveness", in G.I. Susman (Ed.): Integrating Design and Manufacturing for Competitive Advantage. Oxford University Press, 207-227.

Dean, J.W., Jr., & G.I. Susman , "Strategic responses to global competition: advanced

technology, organizational design, and human resource practices", in C. Snow (Ed.): Strategy, Organization Design, and Human Resource Management. Greenwich, CT: JAI Press, 1989, 297-331.

Dean, J.W., Jr. "Building the future: the justification process for advanced manufacturing

technology", in J.Pennings & A. Buitendam (Eds.): New Technology as Organizational Innovation. Cambridge, Mass.: Ballinger Publishing Company, 1987, 35-58.

Dean, J.W., Jr. "Company A: the CIM decision process", in R. Daft, K. Skivington, & M.P.

Sharfman (Eds.): Organization Theory: Cases and Applications. Boston: West Publishing Company, 1987, 203-212.

Goodman, P.S. & J.W. Dean, Jr. "Making productivity programs last", in B.E. Graham-Moore and T.L. Ross (Eds.), Productivity Gainsharing, Englewood Cliffs, N.J.: Prentice-Hall, 1984. Goodman, P.S., & J.W. Dean, Jr., "Why productivity efforts fail", in W.L. French, C.H. Bell, and

R.A. Zawacki (Eds.): Organizational Development: Theory, Practice, and Research. Plano, Texas: Business Publications, Inc., Revised Edition, 1983.

Goodman, P.S. & J.W. Dean, Jr., "Creating long-term organizational change," in P.S.

Goodman (Ed.): Change in Organizations, San Francisco: Jossey-Bass, 1982.

Presentations at Business School Leadership Meetings

Presented at 2013 European Foundation for Management Development, Istanbul. Addressing

the Digital Generation. Presented at 2013 AACSB Meeting, SanAntonio, TX. Transforming Management Education. Presented at 2012 AACSB Meeting, San Diego, California. Impact of Online Education. Presented at 2007 AACSB Meeting, Baltimore, Maryland. Leveraging the Power of

Experience in Management Eduction. Presented at 2007 ICEDR (International Consortium for Executive Development and

Research), Paris, France. Joint Presentation with representative of Microsoft on their use of our ExperienceBase software tool.

Presented at UNICON meeting in Atlanta, Spring 2003. Assessing ROI in Executive

Education. Presenter in Symposium entitled Others Do Testing Too. GMAC Annual Meeting, San Diego,

June 2001. (Discussed use of 360 degree feedback in MBA Program.) Presented The MBA Scorecard: A Web Tool for Program Enhancement and Marketing, Joint

Meeting of AACSB, GMAC, and MBA Roundtable, New Orleans, January 2001. (This was the highest rated talk at the meeting.)

Presented MBA Curriculum Integration at UNC Chapel Hill, Decision Sciences Institute

Meeting, Orlando, November 2000.

Presenter in Session entitled Changing Strategies in MBA Career Services. AACSB

Continuous Improvement Symposium, Tampa, September 2000. Presented Using Baldrige Criteria to Improve MBA Program Performance, Joint Meeting of

AACSB, GMAC, and MBA Roundtable, Amelia Island, Florida, January 2000.

Presentations at Academic Meetings

Rosenzweig, E.D., Roth, A.V., & Dean, J.W., Jr. The influence of an integration strategy on

competitive capabilities and business performance: An exploratory study of consumer products manufacturers. Presented at the Academy of Management Meetings, Toronto, August 2000.

Dean, J.W., Jr. Cynicism and trust in the workplace. Discussant for symposium presented at

the Academy of Management Meetings, Organizational Behavior Division, Chicago, August 1999.

Brandes, P., Dharwadkar, R., & Dean, J.W., Jr. Organizational cynicism: An examination using

social exchange theory and contemporary workplace outcomes. Presented at the Academy of Management Meetings, Organizational Behavior Division, Chicago, August 1999.

Rosenzweig, E.D., Roth, A.V., & Dean, J.W., Jr. The influence of an integration strategy on

competitive capabilities & business performance: An exploratory study of consumer products manufacturers. Presented at the Decision Sciences Institute Meetings, New Orleans, November 1999 (In Proceedings).

Dean, J.W., Jr., & Weber, T.J. “Prescriptive management theory and national culture: A

research framework and propositions.” Presented at the Academy of Management Meetings, Organization and Management Theory Division, San Diego, August 1998.

Dean, J.W., Jr. “Research on quality”. Bradley Lecture, University of Wisconsin at Milwaukee,

March 1998. Dean, J.W., Jr. “Getting national research grants.” Symposium, Academy of Management

Meetings, Boston, August 1997. Dean, J.W. Jr.. “Organizational cynicism.” Anderson School, University of California at Los

Angeles, May 1997. Dean, J.W., Jr. “An aesthetic perspective on quality”. Academy of Management Meetings,

Cincinnati, August 1996. Ford, C.M., Betts, S., Dean, J.W., Jr., & Sharfman, M.P. “Creative strategic decisions: An

empirical assessment of a multi-domain theory of creative strategic choice.” Academy of Management Meetings, Cincinnati, August 1996.

Dean, J.W., Jr. “How can total quality principles be applied to the problem of interdisciplinary research?, Academy of Management Meetings, Vancouver, August 1995. Brandes-Duncan, P., and Dean, J.W. Jr. “An exploration of organizational cynicism”, Academy of Management Meetings, Vancouver, August 1995.

Dean, J.W., Jr. "Cynisme dans les organisations" (Cynicism in organizations). Presented at L'Ecole de Paris, June 20, 1995. Dean, J.W., Jr. "Quality, organizations, and aesthetics." Presented at the Conference on

Organizations, Managers, and Design: Exploring the Aesthetic Dimensions of Business, Luxembourg, June 16-18, 1995.

Sharfman, M.P, & J.W. Dean, Jr. "Political behavior in strategic decision making." Decision

Sciences Institute Meeting, Honolulu, November 1994. Dean, J.W., Jr., & P.S. Goodman. "Toward a theory of total quality integration". Academy of Management Meetings, Dallas, August 1994. Snell, S.A, & J.W. Dean, Jr. "Selection versus training in response to integrated manufacturing:

The make or buy decision for human capital investments". Academy of Management Meetings, Atlanta, August 1993.

Rusinko, C.A., G.I. Susman, & J.W. Dean, Jr. "Factors that facilitate effective DFM: A test of a grounded-theory model". Academy of Management Meetings, Atlanta, August 1993. Dean, J.W., Jr., & M.P. Sharfman. "The relationship of procedural rationality and political behavior in strategic decision making". Decision Sciences Institute Meeting, San Francisco, November, 1992. (In Proceedings) Dean, J.W., Jr. "Challenges and benefits of total quality effectiveness research", (Symposium chair and presenter). Academy of Management Meetings, Las Vegas, August 1992. Dean, J.W., Jr. "Champions of Innovation: A Theory Development Symposium" (Symposium Participant). Academy of Management Meetings, Las Vegas, August 1992. Dean, J.W., Jr., and M.P. Sharfman, "Flexibility in strategic decision-making: Informational and institutional perspectives", Academy of Management Meetings, Miami, August 1991. Dean, J.W., Jr. "The implementation of technological innovation: theory, research, and

practice." Invited Panelist, Society of Industrial and Organizational Psychology Annual Meeting, St. Louis, April 1991.

Dean, J.W., Jr., and G.I. Susman, "Facilitators of design for manufacturing", ORSA-TIMS, Philadelphia, October 1990. Dean, J.W., Jr., and S.A. Snell, "Integrated manufacturing, work design, and performance", Academy of Management Meetings, San Francisco, August 1990. Snell, S.A., & J.W. Dean, Jr., "The match between human resource management and advanced manufacturing practices, Academy of Management Meetings, San Francisco, August 1990. (In Proceedings)

Dean, J.W., Jr., & S.A. Snell. "The organizational impact of integrated manufacturing: "Overview of a research project", Conference on New Technologies and Work (NeTWork), Bad Homburg, Germany, May 1990.

Hottenstein, M.P., & J.W. Dean, Jr. "Strategies for managing risk in advanced manufacturing technology", Second International Conference on Managing the High-Technology Firm, Boulder, Colorado, January 1990. Dean, J.W., Jr., & G.I. Susman, "Team and organizational factors related to successful design for manufacturability efforts", Academy of Management Meetings, Washington D.C., August 1989. Sharfman, M.P., & J.W. Dean, Jr., "The contexts of strategic decision-making", presented at

the Second Conference on Decision Making and Information Processing: Contextual Influences, School of Management, SUNY Buffalo, June 9-10, 1988.

Dean, J.W., Jr., M.P. Sharfman, & S. Motowidlo, "Overview of the Penn State project on strategic organizational decision-making," Academy of Management Meetings, Chicago,

August 1986. Dean, J.W., Jr., G.I. Susman, & P.S. Porter, "New technology implementation: technical,

economic, and political factors", NASA Conference on R&D Productivity, Houston, September 1985. (In Proceedings)

Dean, J.W., Jr., "Decision processes in the adoption of advanced technology", Academy of Management Meetings, San Diego, August 1985. Susman, G.I., J.W. Dean, Jr., & P.S. Porter, "Departmental interfaces in the implementation of

advanced manufacturing technology", Academy of Management, San Diego, August 1985.

Sims, H.P. & J.W. Dean, Jr., "Beyond quality circles: evolution into self-managing teams," presented at the Pan-Pacific Conference, Honolulu, 1984.

Selected Presentations to Business Audiences

“Transformations to quality organizations.” Columbia University, September 1997, and Notre

Dame University, October, 1997. "How to Get Rid of Your Quality Program." Presented at the Technology and Operations

Management Seminar, Carleton University, Ottawa, January 1995. "Total Quality and Consumer Affairs". Presented at the annual meeting of the Society of Consumer Affairs Professionals, Ohio Chapter, May 1994. "Introduction to Total Quality". Presented at annual meeting of the Ohio Association of Collegiate Registrars and Admissions Officers, Cincinnati, November 1993. "Effective Implementation of New Technology". Workshop presented at Society of Industrial and Organizational Psychology annual meetings, St. Louis, April 1991. (with Paul Goodman) "Human Resource Challenges for the Future". Presented at the Encuentro Nacional Tripartito de Estudiantes y Maestros de la Carrera de Recursos Humanos con Ejecutivos de la Especialidad, Monterrey, Mexico, March 1991. "Championing New Technology", presented at the 43rd Annual Ceramic Forum, the Pennsylvania Ceramics Association, University Park, Pennsylvania, September 1988.

"The Justification Decision Process for Innovation", presented live via satellite over the

National Technological University Network, September 19, 1988. "Design for Manufacturing: Pivotal Next Step for New and Present Launch Systems Designs and Updates", presented at the Space Systems Productivity and Manufacturing Conference, U.S. Air Force Space Division and the Aerospace Corporation, Los Angeles, California, August 1988. (with Ned Maurer) "Continuous Training and Education for Advanced Technology Implementation", presented to the Manufacturing Technology Advisory Group, Aerospace Industries Assocation, Salt Lake City, September 1987. "The Role of People in a High-Tech Transition", presented at the Laboratory Automation

Exchange Forum, DuPont Corporation, Newark, Delaware, October 1986. "The Adoption Process for Advanced Technology", presented to the Institute for the Study of Business Markets Members Meeting, Philadelphia, May 1986. "The Justification Process for Advanced Manufacturing Technology", presented to the Users' Committee on Robotics and Automated Manufacturing, DuPont Corporation, Wilmington, Delaware, November 1985.

Research Grants Received

Dell Computer Corporation $15,000 I received under the rubric of the DELLSTAR program a grant for the development of the MBA Scorecard, a web-based performance management and communication system. Global Supply Chain Management: Risk Factors and Coping Strategies $55,000 This grant was received from the Carnegie Bosch Institute. The project is intended to understand the challenges of implementing global processes, i.e. across cultures, infrastructures, and existing processes and software platforms. It is being undertaken in the context of Nortel’s global supply chain management initiative. The Nature and Causes of Organizational Cynicism $10,000 This is the first stage of a large-scale project aimed at understanding the role of cynicism in modern organizations. This stage involves developing a scale to measure organizational cynicism validly and reliably, and using interviews with members of a variety of organizations to aid in theory development. Support for this research has been provided by the University of Cincinnati Faculty Research Fellowship Program, as well as the College of Business Administration. This research is being undertaken with Pamela Brandes-Duncan. Strategic Decision-Making Project $25,100 This is a longitudinal study of the process and effectiveness of strategic decision-making. Support has been provided by a number of firms, including Allegheny Ludlum, Daily Juice Products, Drakenfeld Colors, DuPont, Elsevier North Holland, Greif Companies, Honeywell, Lutron Electronics, Bayer USA, and Quaker Chemical. Undertaken with Mark Sharfman. Design for Manufacturing Project $60,000 This was an investigation of how manufacturing firms can be restructured to enhance coordination between the product design and manufacturing functions. Support is being provided by a number of corporations, including Boeing, Caterpillar, Cleveland Pneumatic, Honeywell, McDonnell Douglas, and Rockwell International. Performed with Gerald Susman. Industrial Modernization Incentives Program $29,108 This was an assessment of four cases of industrial modernization under DOD's IMIP program, and was sponsored by the National Science Foundation. This research was conducted with Gerald Susman. Advanced Manufacturing Technology Implementation $27,500 This was a study of effective methods for implementing advanced technology into manufacturing firms, and was supported by Westinghouse Electric Corporation. This research was conducted with Gerald Susman. Organizational Interfaces $30,000 This research investigated the barriers and facilitators to effective coordination across departments in the implementation of advanced manufacturing technology. It was supported by Rockwell International, Westinghouse Electric Corporation, and Polaroid. This research was conducted with Gerald Susman and Pamela Porter.