Embed Size (px)
Citation preview
Dealing with Negative Attitudes
June 26-29, 2011Las Vegas, Nevada
©SHRM 2010
Steve Gilliland• June 27
SHRM 2011 Annual Conference & Exposition
Dealing with Negative Attitudes in the WorkplaceBASIC PRINCIPLE
Your mind will give
back exactly what
©SHRM 2010 2
back exactly what
you put in it.
“You can’t burn out
unless you’ve been
Dealing with Negative Attitudes in the WorkplaceQUOTATION
©SHRM 2010 3
unless you’ve been
on fire.”
Five years from now your
life will basically be the
same, except for two
things. The people that
Dealing with Negative Attitudes in the WorkplaceRESOURCES
©SHRM 2010 4
things. The people that
you meet and the books
that you read.
Charlie Tremendous Jones
Dealing with Negative Attitudes in the WorkplaceTHINGS TO DO
Learn Something.
Use it.
©SHRM 2010 5
Use it.
Dealing with Negative Attitudes in the WorkplaceUNDERSTANDING WHY IT CONTINUES
� Habitual thinking makes it normal to focus on the wrong
� Culture accepts it
� We tolerate it
� Sensationalism sells
� It naively elevates self esteem
©SHRM 2010 6
� It naively elevates self esteem
� It subtly gets in
� It gets attention
Dealing with Negative Attitudes in the WorkplaceCHANGE YOUR INPUT
STIMULI
THOUGHTS ATTITUDES
©SHRM 2010 7
THOUGHTS ATTITUDES
RESULTS PERFORMANCE BEHAVIORS
Dealing with Negative Attitudes in the WorkplaceADJUST YOUR OUTLOOK
� Shift your focus from what’s wrong to what’s possible
� React from your heart and not your head
� Speak their language and help them understand you
©SHRM 2010 8
� Count your blessings – appreciate!
Dealing with Negative Attitudes in the WorkplaceTO SCHEDULE STEVE TO SPEAK AT YOUR NEXT EVENT…
©SHRM 2010 9
866-445-5452
