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DEALING WITH DEALING WITH DIFFICULT STUDENTS DIFFICULT STUDENTS Dr. NALAN SANLI RICHARDS Dr. NALAN SANLI RICHARDS FACULTY OF EDUCATION FACULTY OF EDUCATION

DEALING WITH DIFFICULT STUDENTS

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DEALING WITH DIFFICULT STUDENTS. Dr. NALAN SANLI RICHARDS FACULTY OF EDUCATION. Dealing With Difficult Students. Being thoughtful with your students can save you from many problems. Be supportive, encouraging, and respectful of student ideas in class. - PowerPoint PPT Presentation

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Page 1: DEALING WITH  DIFFICULT STUDENTS

DEALING WITH DEALING WITH DIFFICULT STUDENTSDIFFICULT STUDENTS

Dr. NALAN SANLI RICHARDSDr. NALAN SANLI RICHARDS

FACULTY OF EDUCATIONFACULTY OF EDUCATION

Page 2: DEALING WITH  DIFFICULT STUDENTS

Dealing With Difficult StudentsDealing With Difficult Students

Being thoughtful with your students can save you from many Being thoughtful with your students can save you from many problems. problems.

Be supportive, encouraging, and respectful of student ideas in Be supportive, encouraging, and respectful of student ideas in class. class.

Always give your full attention to students while they are Always give your full attention to students while they are speaking. speaking. 

Be consistent with the students. Students are confused by a Be consistent with the students. Students are confused by a teacher who alternatively acts as a friend , then as a authority teacher who alternatively acts as a friend , then as a authority figure. figure.

Don’t lose your sense of humor or the ability to laugh at your own Don’t lose your sense of humor or the ability to laugh at your own mistakes. mistakes. 

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Some problems and suggestions to work with them. Some problems and suggestions to work with them.

The ArguerThe Arguer

When you have disagreement with a student, you should:When you have disagreement with a student, you should: Point out that you disagree because the statement does not Point out that you disagree because the statement does not

correlate with the course material. correlate with the course material. If the student begins to disrupt the discussion:If the student begins to disrupt the discussion: Offer to talk privately after class or during office hours. Offer to talk privately after class or during office hours.

Remain calm and nonjudgmental. Do not try to use the Remain calm and nonjudgmental. Do not try to use the authority of your position as a teacherauthority of your position as a teacher

If a student is stubborn and refuses to postpone a disagreement If a student is stubborn and refuses to postpone a disagreement until after class or office hours and completely disrupts a class:until after class or office hours and completely disrupts a class:

Show your willingness to discuss the issue calmly. Show your willingness to discuss the issue calmly. In an extreme case, you may ask the student to leave the In an extreme case, you may ask the student to leave the

classroom. Do not respond as if you feel personally attacked. classroom. Do not respond as if you feel personally attacked. 

Page 4: DEALING WITH  DIFFICULT STUDENTS

The Over Talkative StudentThe Over Talkative Student

Over-talkative students: talks too much, answers before others Over-talkative students: talks too much, answers before others have a chance, ask question off the subject being discussed.have a chance, ask question off the subject being discussed.

If a student is dominating a section: If a student is dominating a section: Try to elicit responses from other students. Try to elicit responses from other students. Look for someone else even though the over-talkative student Look for someone else even though the over-talkative student

volunteers. volunteers. Try to keep the group’s activity going without reinforcing one Try to keep the group’s activity going without reinforcing one

student’s talkative behavior. student’s talkative behavior.  If it does not work, talk privately after class or in office.If it does not work, talk privately after class or in office. Point out the difficulty of involving everyone if someone Point out the difficulty of involving everyone if someone

dominates dominates

Page 5: DEALING WITH  DIFFICULT STUDENTS

The Silent StudentThe Silent Student

There might be different reasons for a student who attends There might be different reasons for a student who attends regularly to class and never speak up:regularly to class and never speak up:

Just enjoying listeningJust enjoying listening Feeling to dumb to contribute (especially in first year Feeling to dumb to contribute (especially in first year

student)student) Poor English Poor English What we can do for them?What we can do for them? EEncourage students to speakncourage students to speak by learning their name by learning their name,,

making little compliment about their answer or making little compliment about their answer or assignments, seeing them in office hours.assignments, seeing them in office hours.

If none of these strategies works, they can not be forced to If none of these strategies works, they can not be forced to participate. They have right to remain silent.participate. They have right to remain silent.    

Page 6: DEALING WITH  DIFFICULT STUDENTS

The Student with Academic ProblemsThe Student with Academic Problems

They usually do not seek help because they are embarrassed They usually do not seek help because they are embarrassed by poor grades and performance.by poor grades and performance.

You can get in touch with students who do poorly in the first You can get in touch with students who do poorly in the first exam or who miss a couple of homework assignments to find exam or who miss a couple of homework assignments to find out what is the problem.out what is the problem.

They may need to face with the realityThey may need to face with the reality They may need guidance to make sensible plans for their They may need guidance to make sensible plans for their

academic workacademic work They may need suggestions how to study and manage their They may need suggestions how to study and manage their

time as well as help with the course material. time as well as help with the course material. You can encourage them to do better and using available You can encourage them to do better and using available

sources in campus to get help for academic improvement sources in campus to get help for academic improvement

Page 7: DEALING WITH  DIFFICULT STUDENTS

Recognizing and Assisting Troubled StudentsRecognizing and Assisting Troubled Students

University students often experience both personal and schoUniversity students often experience both personal and school- ol- related stress. Some are situational and some arerelated stress. Some are situational and some are psychological. psychological. 

There are many teaching situations that There are many teaching situations that you will be you will be surprisesurprised byd by: :

an angry student who confronts you about a grade; an angry student who confronts you about a grade; a student whose behavior has markedly changed; a student whose behavior has markedly changed; a student who overtly expresses thoughts of suicide. a student who overtly expresses thoughts of suicide.

Students experiencing distress may turn to you forStudents experiencing distress may turn to you forhelp. Your response could significantly affect the student’shelp. Your response could significantly affect the student’sability to deal constructively with his/her problems. ability to deal constructively with his/her problems. 

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SSome behaviors that may indicate the student is in trouble: ome behaviors that may indicate the student is in trouble:  Seriously poor grades or a change from consistently good to Seriously poor grades or a change from consistently good to

unaccountably poor grades.unaccountably poor grades. Excessive absences, especially if the student previously Excessive absences, especially if the student previously

demonstrated consistent class attendance.demonstrated consistent class attendance. Depressed mood, excessive activity and rapid speech; red Depressed mood, excessive activity and rapid speech; red

eyes; marked change in eyes; marked change in perpersonal sonal dress, falling a sleep in classdress, falling a sleep in class.. Repeated requests for special consideration.Repeated requests for special consideration. An unusual or exaggerated emotional response that is An unusual or exaggerated emotional response that is

obviously inappropriate for the situation.obviously inappropriate for the situation. Highly disruptive behavior (hostile, aggressive, violent).Highly disruptive behavior (hostile, aggressive, violent). Loss of contact with reality.Loss of contact with reality. Overt suicidal thoughts.Overt suicidal thoughts.

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SSome ome suggestionsuggestion you can use to help students you can use to help students Demonstrate your respect for the student by talking to the student Demonstrate your respect for the student by talking to the student

in a private place free from disturbance by others.in a private place free from disturbance by others. Give the student your undivided attention.Give the student your undivided attention.

Express concern for the student in clear, direct, behavioral, non-Express concern for the student in clear, direct, behavioral, non-judgmental terms.judgmental terms.

Listen in a respectful, non-Listen in a respectful, non-judgmental wayjudgmental way. Let the student talk.. Let the student talk. Try to support Try to support and understandand understand but don’t try to be the student’s but don’t try to be the student’s

counselor or therapist.counselor or therapist.

Suggest that the student call the Suggest that the student call the PCGCPCGC for an appointment. In for an appointment. In an immediate emergency, you may accompany the student to an immediate emergency, you may accompany the student to the the center to make sure that center to make sure that he/she he/she will see will see the counselorthe counselor or therapist or therapist. .

Page 10: DEALING WITH  DIFFICULT STUDENTS

   When When you are not sure about how to deal with the you are not sure about how to deal with the situationsituation, consult with appropriate resources. If you , consult with appropriate resources. If you have specific questions about a student or are unsure have specific questions about a student or are unsure about how to approach a about how to approach a studentstudent, call PCGRC, call PCGRC..

In an emergency situation, do not hesitate to contact In an emergency situation, do not hesitate to contact the University Police for emergency assistance.the University Police for emergency assistance.