DDT98 SOFTWARE VER 3 - ddt2008.comddt2008.com/joomla/download/DDTMan.pdf · DDT Pest Control Software License Agreement Page ii You may not distribute copies of the Software to others

DDT Pest Control Software DDT Pest Control Software DDT Pest Control Software File

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DRAFT MANUAL

FOR

DDT98 SOFTWARE VER. 3.0

DDT Pest Control Software LicenseAgreement

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License Agreement

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE USING THISSOFTWARE

By using the enclosed computer program ("Software"), you agree to become bound bythe terms of this license. If you do not agree to the terms of this license, do not use theSoftware and promptly return the package within 10 days to the place where youobtained it for a refund.

This Software is licensed, not sold to you by DVS Systems ("DVS Systems"), owner of the product for use only under the terms of this License, and DVS Systems reserves anyright not expressly granted to you.

1. License. This License allows you to:

(a). Use the Software only on a single microcomputer at a time, except the Software maybe executed from a common disk shared by multiple CPUs provided that one authorizedcopy of the Software has been licensed from DVS Systems for each CPU executing theSoftware. DVS Systems does not, however, guarantee that the Software will functionproperly in your multiple-CPU, multi-user environment. The Software may not be usedwith any gateways, bridges, modems, and/or network extenders that allow the software tobe used on multiple CPUs unless one authorized copy of the Software has been licensedfrom DVS Systems for each CPU executing the Software.

(b). Make one copy of the Software in machine readable form solely for backuppurposes. The Software is protected by United States copyright law. You mustreproduce on each copy the copyright notice and any other proprietary legends that wereon the original copy supplied by DVS Systems.

2. Restrictions


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You may not distribute copies of the Software to others or electronically transfer theSoftware from one computer to another over a network and/or zone. The Softwarecontains trade secrets and to protect them you may not decompile, reverse engineer,disassemble, crossassemble or otherwise change and/or reduce the Software to any otherform. You may not modify, adapt, translate, rent, lease, loan, resell for profit, distribute,network, or create derivative works based upon the Software or any part thereof.

3. Termination.

This License is effective until terminated. This License will terminate immediatelywithout notice from DVS Systems if you fail to comply with any provisions of thisLicense. Upon termination you must destroy the Software and all copies thereof. Youmay terminate this License at any time by destroying the Software and all copies thereof.

4. Export Law Assurances.

You agree that the Software will not be shipped, transferred or exported, directly, intoany country prohibited by the United States Export Administration Act and theregulations thereunder nor will be used for any purpose prohibited by the Act.

5. Limited Warranty, Disclaimers, Limitation of Remedies and Damages.

DVS SYSTEMS WARRANTY ON THE MEDIA, INCLUDING ANY IMPLIEDWARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE, IS LIMITED IN DURATION TO THIRTY (30) DAYS FROM THE DATEOF THE ORIGINAL RETAIL PURCHASE OF THIS PRODUCT. AFTER THATPERIOD, IF A DISK FAILS TO WORK OR IF A DISK BECOMES DAMAGED, YOUMAY OBTAIN A REPLACEMENT DISK BY RETURNING THE ORIGINAL DISKAND A CHECK OR MONEY ORDER FOR $5.00, FOR EACH REPLACEMENTDISK, TOGETHER WITH A BRIEF NOTE OF THE EXPLANATION AND A DATEDSALES RECEIPT, TO

DVS SYSTEMS


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P.O. BOX 2224PONTE VEDRA BEACH, FL 32004-2224

THE REPLACEMENT WARRANTY SET FORTH ABOVE IS THE SOLE ANDEXCLUSIVE REMEDY AGAINST DVS SYSTEMS FOR BREACH OF WARRANTY,EXPRESS OR IMPLIED, OR FOR ANY DEFAULT WHATSOEVER RELATING TOTHE CONDITION OF THE SOFTWARE. DVS SYSTEMS MAKES NO OTHERWARRANTIES OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, WITHRESPECT TO THIS SOFTWARE OR DOCUMENTATION, ITS QUALITY,MERCHANTABILITY, PERFORMANCE OR FITNESS FOR A PARTICULARPURPOSE. AS A RESULT, THIS SOFTWARE IS SOLD WITH ONLY THE LIMITEDWARRANTY WITH RESPECT TO DISKETTE REPLACEMENT AS PROVIDEDABOVE, AND YOU, THE OWNER, ARE ASSUMING ALL OTHER RISKS AS TOITS QUALITY AND PERFORMANCE. IN NO EVENT WILL DVS SYSTEMS OR ITSDEVELOPERS, DIRECTORS, OFFICERS, EMPLOYEES, OR AFFILIATES BELIABLE FOR DIRECT, INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIALDAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE)RESULTING FROM ANY DEFECT IN THIS SOFTWARE OR ITSDOCUMENTATION OR ARISING OUT OF THE USE OF OR INABILITY TO USETHE SOFTWARE OF ACCOMPANYING DOCUMENTATION EVEN IF DVSSYSTEMS, AN AUTHORIZED DVS SYSTEMS REPRESENTATIVE, OR A DVSSYSTEMS AFFILIATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHDAMAGE.

DVS SYSTEMS MAKES NO REPRESENTATION OF WARRANTY REGARDINGTHE RESULTS OBTAINABLE THROUGH USE OF THE SOFTWARE.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY DVS SYSTEMS,ITS DEALERS, DISTRIBUTORS, AGENTS, AFFILIATES, DEVELOPERS,DIRECTORS, OFFICER, OR EMPLOYEES SHALL CREATE A WARRANTY OR INANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

SOME STATES DO NOT ALLOW THE EXCLUSION OF LIMITATION OF IMPLIEDWARRANTIES OR LIABILITIES FOR INCIDENTAL OR CONSEQUENTIALDAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO


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YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAYHAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

6. Copyright Notice.THE SOFTWARE AND ACCOMPANYING MANUAL ARE COPYRIGHTED WITHALL RIGHTS RESERVED BY DVS SYSTEMS. UNDER UNITED STATESCOPYRIGHT LAWS, THE SOFTWARE AND ITS ACCOMPANYINGDOCUMENTATION MAY NOT BE COPIED, IN WHOLE OR IN PART, EXCEPT INTHE NORMAL USE OF THE SOFTWARE OR TO MAKE A BACKUP COPY FORARCHIVAL PURPOSE ONLY. ANY OTHER COPYING, SELLING ORDISTRIBUTING THIS SOFTWARE IS HEREBY EXPRESSLY FORBIDDEN.

DDT Pest Control Software Table ofContents

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Table of Contents

Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Company (Number or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Street . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Zip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Access code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Data Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

OK (Push button) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cancel (Push button) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Open Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Printer Setup Menu Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Lock data Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Editing and Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Next button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Prev button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Edit button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Insert button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9


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Delete button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Undo button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Customer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Sort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

View by . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Street, City, State, Zip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Service Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Home Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Work Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Account Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Start Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Start Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Last Bill, Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

On Account, Last Updated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Balance Due . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Aging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Canceled, Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Print Statement Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

History push button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

ReCalc push button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Name, Street, Local, City, Zip, State, Home and Work Phones . . . . . 22

Area (Any number or letter combination) . . . . . . . . . . . . . . . . . . . . . . 22

Route (Any number or letter combination) . . . . . . . . . . . . . . . . . . . . . 22

Service Month (123456789OND) . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Service Weeks (WK 1-5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23


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Service Day (Day 1-7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Total Apps (Total Applications) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Anniversary Date (Date Format) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Cx � d, Cx Date (Check Block & Date) . . . . . . . . . . . . . . . . . . . . . . . . 24

SalesMan (Any number or Letter) . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

% Comm (Percent Commission) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Total (Total Commission) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Expires (Commission expires) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Service (Pick List) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chemical (Pick List) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

SqFt/Units (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Unit Cost (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Tax Rate (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Discount (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Last Service (Calculated) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Next Service (Calculated) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Cost/Application (Cost/App Number) . . . . . . . . . . . . . . . . . . . . . . . . 27

Total (Computed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Billing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Pay Plan (Pick List) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Bill Amount (Calculated) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Bill Months (123456789OND) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Service Tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Auto Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

View By . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Customer ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Show Outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Show Completed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32


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Column titles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

ID (Any number or Letter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Date Sched (Date) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Date Comp (Date) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Reference, Chemical, Pay Plan, Technician (Lists) . . . . . . . . . . . . . 33

Service Cost + Tax (Number, Pre-filled) . . . . . . . . . . . . . . . . . . . . . . 33

Tax (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Time In, Time out (Time) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Posting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

View by . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Customer ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Column titles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Date (Date) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Amount Received (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

AR Amount (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Payment Number (Pmt Number - Number) . . . . . . . . . . . . . . . . . . . . 37

Payment Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Method (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Calendar Bills . . . . . . . . . . . . 38

ID (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Name, Street (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . 42


Page ix

Area, Route (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Service Month, Service Week . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Service, Chemical (Pick Lists) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Process (Button) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Accept (Button) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Cancel (Button) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Service Menu Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Service Type (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Service Code (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Unit Cost (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Chemicals Menu Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Chemical (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Code (Numbers of Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Unit Cost (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Payment Plans Menu Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Pay Plan (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Periods/Year (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Technicians Menu Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Technician (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Code (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Deposit Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52


Page x

Daily Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

New Starts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Cancelled Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Mailing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

DDT Pest Control Software File

Page 1

Menu Items


Page 2

File

Company Info Menu Choice

Selecting Company Info from the main menu

allows you to enter your own company information

into the program. The following window will

appear.


Page 3

Once this form is completed and closed, your

company name will appear at the top of the screen

above all windows

Name

Enter your name here.

Company (Number or Letters)

Enter the name for your company here.

Street

Enter your street or Post Office Box Number.

City

Enter your City.

State

Enter your State.

Zip

Enter your Zip code.

Phone

Enter your phone and Fax numbers.

Access code


Page 4

Enter the Access code provided with your program.

This code is required after the end of your trial

period.

Data Path

The data path is the directory location where all

database and report files are located. Each

company is required to have a separate data path

for its files.

Password

If you select password, a password box will appear

allowing you to enter your password for access to

files.

OK (Push button)

window and returns to the previous screen Pressing

this button accepts the data in the company

Information.

Cancel (Push button)

This button will end editing and close this window.

Any changes made will be canceled.

Open Company


Page 5

This dialog box allows the user to add an additional

company or select an existing one. Pressing OK

will close all windows for the existing company

and open the highlighted company for use.

Pressing ADD will open the Company Information

screen with blank fields for entry of a new

company.

Printer Setup Menu Choice

If you select this entry, a dialog box will appear

with your current window printer choice, and

available options which you can change. Printers

which appear in this window are controlled by

Windows and not this program. See the Windows

Control panel in Program Manager for information

on how to add or remove windows printers.

Backup Data Menu Choice


Page 6

Selecting this entry will copy all database files for

your company to the local backup directory. This

directory is located one level below your current

company directory. You should use this feature

DAILY .

Preferences

Allows for setting passwords, printer selections,

and adding other windows programs to your menu.

Lock data Files


Page 7

Selecting this option allows you to lock your

previous entries by date. This will prevent

inadvertent changes to data and billing information.

For example, if payments were locked with a date

of 06/15/97, entries made earlier than tha t date

could not be changed. This option is password

protected.

Exit

Select EXIT and the program will terminate. You

will return to the Windows Program M anager.


Page 8

Editing and Navigation

Records are groups of data which pertain to a

specific customer or function. Each customer for

example, has a single account record, holding their

current balance, aging, opening balance, etc. When

you view a customer in a window such as

Customer Information, the screen is filled with one

record worth of data.

Some Windows show your data in lists, where

more than one record is visible on screen at once. A

good example is the Payments Window. Using the

keys on this type of form usually causes the cursor

to move up or down the screen to the selected

record.

You should think of your files as lists of customers.

The commands in this section will move you up or

down the list, allow you to change data on a line in

the list, or forget the changes you have made to a

line (record) on the list.

Next button

Moves you to your next customer or item

displayed. If you are at the bottom of your file, the

command is ignored.

Prev button

Moves you to the customer prior to what you are

DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Records

Page 9

currently viewing. If you are at the top of your file,

this command is ignored.

Edit button

When you f irst open a data f ile, it normally is

presented in a viewing mode only. This is to

prevent inadvertent keystrokes from changing or

deleting your data. The program also operates

quicker when you only view your data. Selecting

Edit Mode allows you to change the data on the

screen, but it also "locks" the information so no one

else can make changes to the same Customer

(record) until you are through with your own

changes for the customer.

Insert button

This selection places a blank record for you to

begin entering new information on. It is normally

used when you wish to add new customers, new

services, tickets, etc. You must be in edit mode to

use this feature.

Delete button

This selection will permanently delete the customer

or data record currently in view or highlighted on

your list. Use it sparingly, as the only way to

recover deleted information is to retype it or copy it

from your backup files. You must be in edit mode

to use this feature.

DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Records

Page 10

Undo button

If you have not saved your changes to the record

you are on (usually by ending edit or moving off

the record you are editing), you can return it to its

initial values before you started making changes.

This fea ture is available only if you are in edit

mode and your changes have not been posted

(written) to your permanent data files.

DDT Pest Control Software Activities

Page 11

Activities

The activities pull down menu provides access to the most commonly used

items in the program. It provides access to customer account histories,

contract services, billing, payments and adjustments, and service tickets.

Customer Information


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The Customer information screen was designed to

allow easy access to all information which applies

to a specific customer. From this screen, you have

access to the current billing amounts including

aging, service , payment and adjustment histories.

A memo area allows you to keep a up to date notes

for your customers accounts, as well as service

agreement information.


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ID

7 digit unique number assigned to each customer. It

may consist of letters or numbers. Upper and

lowercase letters are considered as different letters.

(i.e., case sensitive).

Sort

Used for creating alphabetical listings of customers.

It is recommended that you adopt a standard format

suitable for your company, such as � last name, first

MI � .

View by

Allows you to view your customers in the order

specified. This includes by ID, Alphabetical, by

street, and by phone number.

Name

A name you would normally use when mailing

information to your customer's billing address. This

field is used for all b ills and labels. An example

would be � Mr. John Smith � . A first name - last

name format is recommended. See SORT field

information above for using a last name - first

name type of format.


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Street, City, State, Zip

Your customer's billing city address, including the

9 digit zip code.

Service Area

A reference which identifies the physical account

or area you are referencing for the bill.

Home Phone

Your customer's home or primary phone number.

Work Phone

Your customer's work or secondary number.

Account Status

Start Balance

This is the customer's beginning balance when you

first begin using DDT. For most new customers,

this entry is normally zero. If you are transferring

records to the program from other sources, such as

paper customer files or other pest control programs,

entering their existing balance including the total of

past due amounts. (aging)

Start Date

This date indicates when a customers account is


Page 15

opened in the program. Aging and other account

totals will use this date for reference.

Last Bill, Date

This is the amount of the last bill printed for the

customer.

On Account, Last Updated

The account total for your customer. It includes the

Opening balance, payments, credits, adjustments,

and services completed (not services scheduled).

This total is updated after any account activity is

posted. It is designed to show you the actual

customer's balance to the date indicated. (Similar to

credit balance on your credit card statements).

Balance Due

This is the total amount that the customer is billed

based on services provided and payment plans

selected. If the customers service payment plans

are all � Bal Due � , this field should match the ON

ACCOUNT amount.

Aging

Accounts are aged based upon what is billed to the

customer, and do not include services which have

not been completed. Payments are automatically

credited against the oldest aging balance.

Memo


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Memo is an area reserved for private notes and

information concerning your customer. It is

unlimited in length. Unlike service notes (see

contracts), the memo notes are not printed on a

customer � s statement.

Canceled, Date

This is a check block to indicate when a customer

is no longer to be billed or has canceled their

account. The date is supplied for your reference

only. Customers will not be billed if this block is

checked, even if they have an outstanding balance.

Please note that you need to also cancel the

customers services (See Contracts and Services in

the next section) to prevent scheduling services in

the future. Please note that canceling or deleting a

customer does not remove accounting data from the

files.

Print Statement Icon

Brings up the print statement dialog box with the

current customer selected. Use this to print a single

statement for the customer in view. If you wish to

print a bill even though their is nothing currently

due, check the INCLUDE ZERO BALANCES

box.


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History push button

A listing of services which have been scheduled

and/or completed for your customer. A detailed

summary of different account credits and charges is

listed at the bottom of the window. Click on the

print icon and a detailed account summary will be

printed for the customer.


Page 18

Contracts push button


Page 19

This is a summary listing of contracts and services

which have been entered into the computer using

the Contracts and Services screen.

ReCalc push button

Although customer accounts are automatically

updated when posting information, network file

locking can sometimes cause the customer you are

viewing to not update. Pressing this button

manually recalculates the customer � s entire account

including aging.

Contracts and Services

DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Contracts and Services

Page 20


Page 21

The Contracts and Services form contains the data

that identifies a service address, type of service,

chemicals, property descriptions, service and

billing schedules, routes, and other information

which governs what services and sales a customer

is to receive. When you finish entering a customer

on this screen, data will be entered into the

accounting f iles for b illing to automatically occur.

Each individual service a customer receives is

reflected on a single Contracts and Services form.

If a customer has more than one service, then there

will be more than one Contracts and Services form

for that customer.

ID

This is the Customer ID as assigned in the

Customer Information Screen. Remember that you

can assign multiple contracts and services to the

same ID. After you enter and ID on an existing

customer in the Customer database, the Billing

Address and related information is automatically

copied into the appropriate service address fields.

You may type over this information if the Service

Address is different than the Billing Address.


Page 22

NName,Name, Street, Local, City, Zip, State, Home anName, Street, Local, City, Zip, State, Home and WorName, Street, Local, City, Zip, State, Home and Work

Phones

Information in these fields relates to the SERVICE

ADDRESS, and may not necessarily be the same

as the BILLING ADDRESS listed on the Customer

Information Window.

Area (Any number or letter combination)

Customers can be grouped by geographical areas

for service scheduling and reporting. Enter a name

which is easy to remember or group your customers

by.

Route (Any number or letter combination)

This field allows another grouping by geographical

area or route assignment. This f ield is

alphanumeric, which means if you number your

routes, "1" is different than "01". You can also put

subdivision, street, or other information which can

help you organize your customers.

Service Month (123456789OND)

This field identifies which months of the year

servicing is supposed to occur. The first 9 months

are listed as numbers, with October, November,

and December listed alphabetically as O, N, and D

respectively. For example, if someone was

scheduled for quarterly service beginning in


Page 23

January, you would enter "147O" for January,

April, July, and October. If you wanted to schedule

someone for lawn service only during the summer

months, you would enter only the months desired

for the service. For another example, an annual flea

treatment scheduled for March, would be entered

as "3".

Service Weeks (WK 1-5)

This is a number which indicates which week of

the month you wish to perform service. It can be

any combination of numbers from 1 to 5.

Service Day (Day 1-7)

This is a number or combination of numbers for

which day of the week you wish to schedule

service for. It can also be a single number or

combination of numbers for service days. It is up to

you to decide which day of the week should be day

1, but remember most people think that the first

day of any week begins on Sunday.

Total Apps (Total Applications)

This is the total number of applications or services

you expect to apply within the next year. For

monthly services , it should be 12. For quarterly, it

should be 4.


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Anniversary Date (Date Format)

Indicates what date this contract or service was first

established with the customer. This date is later

used to determine when service contracts need to

be renewed.

Cx �d, Cx Date (Check Block & Date)

Check this block and fill in the date when a

customer no longer needs this service. This will

prevent services from being scheduled in the future.

Do not use this block to cancel customers from the

system. Use the Cancel block in the Customer

Information window instead.

SalesMan (Any number or Letter)

Utilize this field to indicate who gets credit for this

particular sale to the customer.

% Comm (Percent Commission)

Enter the total commission percentage the salesman

is to receive.

Total (Total Commission)

Enter the total dollar amount of the commission.

Expires (Commission expires)


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Enter the date for when the commission period

expires. The commission period is based on

company policy, but in general, it is a length of

time for which the customer must remain with your

company. If the customer cancels before the

commission period expires, a report is generated.

(See commission reports).

Service (Pick List)

This is a drop down list of your available services.

Available services are entered in the Services

Window via the LISTS menu choice. You must

pick from the list as typing in new entries not on

the list will not be accepted by the program. Use

Alt-Down Arrow to view all selections available.

Chemical (Pick List)

This is a d rop down list of all chemicals available

from your Chemicals List, entered via the LISTS

menu choice. It functions in the same manner as

the Service Pick List above.

SqFt/Units (Number)

Enter a reference for the number of square feet for

the property or the number of total '"units" you are

referring to. For example, if you have 2300 square

feet of grass to treat, enter "2300" in this block. As

another example, if you are selling 3 bags of

fertilizer, enter "3" in this block.


Page 26

Unit Cost (Number)

This number is used with the SqFt/Units number

above and helps determine the final cost of the

service. If your grass trea tment costs .01 cents /Sqft,

enter ".01" in this block. If your fertilizer sells for

8.95/bag, enter "8.95" in this block. As a default,

the program automatically copies the cost/unit from

the Services List (See LISTS).

Tax Rate (Number)

Enter a decimal number here for sales tax to be

automatically computed into the cost of the

application. 6% is entered as ".06".

Discount (Number)

If you wish to give the customer a discount from

your regular prices, enter that amount here. 10% is

entered as ".10".

Last Service (Calculated)

This field is automatically updated whenever a

scheduled service's completed date is filled in on

the Service Ticket Window.

Next Service (Calculated)

This field is automatically computed based on your

service months, weeks, and days.


Page 27

Cost/Application (Cost/App Number)

This is a calculated field which may be overridden

by you. The calculation is normally (SQFT/UNITS

* UNIT COST)* (1+ %TAX-%DISC). It is

designed to give you an idea of what you should

charge your customer for service. It does not take

into account other factors which may increase or

decrease the total cost of the service, which is why

you are allowed to type over the computed amount

and enter your own if necessary.

Total (Computed)

This is the total cost for a service for a years period.

It is the calculation of TOTAL APP*COST/APP.

Billing Information

There are generally two dif ferent ways in which to

bill you customers. One is Balance due, where a

customer pays for services as they occur. The other

is CONTRACT billing, where a customer pays

over a given period of time for services which may

occur as little as once per year. In reality,

CONTRACT billing extends credit to your

customers. An example of CONTRACT billing is

where a customer receives a once a year flea

treatment at a cost of $240 .00, but pays monthly

$20.00 for the next year (12*$20.00=$240.00).

Pay Plan (Pick List)


Page 28

Select a plan from this list of how you wish to bill

your customer. The computer will automatically

look up the number of billing periods/year from

your BILLING List (See LISTS) and divide your

Total (from above) by this number. If your billing

plan is "Bal Due" (used for balance due or pay as

you go customers), no calculation occurs.

Bill Amount (Calculated)

If the billing periods/year are not "0", this number

is normally the Total for the year divided by the

Billing periods/year. If you are billing your

customer on a balance due basis, with a period of

0, the Cost/App amount is entered here. Again, you

may override these calculations and enter your own

amount if you wish.

Bill Months (123456789OND)

Enter a month for when you want to have

CONTRACT bills automatically sent to your

customers. If you want to have your customers

billed monthly, enter"123456789OND" to produce

a contract bill for each month of the year. For

Quarterly billing, enter "147O" or whatever months

you wish to bill. Balance Due billing or other

billings methods with Periods/year set to "0" ignore

this field, and will automatically bill whenever a

service requiring payment is performed. PLEASE

NOTE THAT THE BILLING PERIODS AFFECT

ONLY BILLING, AND HAVE NOTHING TO


Page 29

DO WITH SCHEDULING SERVICES!

DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Service Tickets

Page 30

Service Tickets

The Service Ticket entry and editing window is

used to enter completion dates for scheduled

services. Whenever you schedule a service using

the program's automatic scheduling features, basic

data for the service is placed in the ticket f ile. This

includes the da te scheduled, the customer's ID

number, name of the service, and cost. Once a


Page 31

completion date is entered, the record is posted and

the customer's account files are automatically

updated. If necessary, services can be manually

entered on this screen without scheduling them.

Service Tickets are presented in list format, with

one service ticket per line.

The top of the screen displays viewing options and

contract and services information from which the

highlighted ticket refers to. If you find this to be

blank for a particular ID, it means there is no

related contract to the Service Ticket line you are

on.

Auto Edit

When checked, allows posting of tickets without

having to select edit from the navigation menu for

each ticket. When this screen first appears, the

tickets are presented in viewing format only. (This

prevents inadvertent changes and deletions).

View By

Customer ID

This is the default viewing preference. Service

tickets are listed and grouped by the customer � s ID

number.

Date


Page 32

This option presents service tickets in date order. In

addition, when this option is selected, it is possible

to filter for outstanding or completed tickets, or

both.

Show Outstanding

If view by date is selected, only tickets with blank

date comp entries are shown.

Show Completed

If view by date is selected, only tickets with date

comp filled in are shown.

Column titles

ID (Any number or Letter)

This is the customer's ID number, and it is

normally placed in this field whenever the service

is automatically scheduled.

Date Sched (Date)

This is the date when the service was scheduled,

and is normally the computer date when the

automatic scheduling function was used.

Date Comp (Date)

When a service is completed, you need to enter the

completion date in this field. This date will appear

on the customer's invoice when they are billed.


Page 33

Reference, Chemical, Pay Plan, Technician (Lists)

This data is normally copied from the contract and

services file. Some of these fields are capable of

looking up data from your lists. To perform such a

look up, press CTRL -Spacebar while the cursor is

in one of these fields. You will be able to pick from

a possible list of entries . You will not be able to

advance to the next field if the entry does not match

what is in the respective List file. The

REFERENCE column later appears as a memo in

your bills to your customers.

Service Cost + Tax (Number, Pre-filled)

This is the total cost, including taxes if applicable,

for the service. You may type over this number if

you wish.

Tax (Number)

This is the total amount of the taxes included in the

previous field.

Time In, Time out (Time)

These fields are utilized for tracking time in the

field if you wish.

Posting

Tickets are automatically posted at the end of each

line when editing, deleting or adding completed


Page 34

tickets. The date comp column must contain a date.

It is also performed when you close the Service

Ticket window, just in case you forget. You can

also post a ticket without moving to another line by

using the accept changes button on the navigation

menu.

DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Payments

Page 35

Payments

The Payment entry Window is where you enter

check, cash, or credit card payments for your

customer. The top of the screen will fill in once the

customer's ID number has been entered and you

advance to the next field. Like the service ticket


Page 36

window, this screen has one line reserved for each

payment received.

View by

Customer ID

Selecting this option lists and groups payments by

the customer �s ID number.

Date

Lists and groups payments by the date received.

Column titles

ID

Enter the customer's ID number. If the customer is

on file, the top of the screen will fill with the

customer's name, street, and current account

information.

Date (Date)

This is the date which will appear on the customer's

statement showing the payment being received.

Amount Received (Number)

This should be the tota l amount of the payment.


Page 37

AR Amount (Number)

This is the total amount you want to credit the

account for. In almost all cases, it is the same as the

Amount received.

Payment Number (Pmt Number - Number)

Use this for reference. It generally contains the

check number.

Payment Method

Use this for reference. It may be cash, check, or

any other method you wish to type in.

Method (Numbers or Letters)

Enter a description of how they payment was

made, usually check or cash.

Adjustments


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Calendar Bills


Page 39

DDT Pest Control Software Scheduling Services

Page 40

Scheduling Services

The Schedule Service Window allows you to

quickly schedule services for groups of customers

or a single customer. When a field in the form is

filled out, the Contracts file is searched for

matching information, and those customer records

that do match are added to the Service Ticket f ile

for printing and processing.


Page 41

This window is a query form. Query forms accept

partial da ta and search database files for matches to

your "Question".

For Example, if the only entry you placed in the

Schedule Service Window was a "Lawn Spray"

service in the Service field area, any Contract

which had a service field entry of "Lawn Spray"

would be scheduled. If you were to place a

customer's ID number in the ID field area along

with "Lawn Spray" in the Service field, the Contact

file would be searched for records which match the

customer's ID field and Service field, thus

scheduling "Lawn Spray" for only the specific

customer listed in the ID field.

As another example, suppose you wanted to

schedule all "Household Pest" services for a service

route named "01", which needed to be serviced in

the 2nd week of August. You would select

"Household Pest" for the Service field, enter "01"

in the Route f ield, enter "8" in the Service Month

field, and a "2" in the Service Week field.

Please note that if no entries are made in the

Schedule Service Window that no services will be

scheduled for anyone. At a minimum, one field

entry is required for a search to be initiated.

ID (Numbers or Letters)

Enter a valid Customer ID from your contract files


Page 42

Name, Street (Numbers or Letters)

Enter matching values you know are in your

Contract and Services files.

Area, Route (Numbers or Letters)

If you wish to schedule a specific Area or Route,

enter a matching value from your Contract and

Services files for the specific area desired.

Service Month, Service Week

If you wish to restrict the search to specific service

times, enter the appropriate data in these fields. See

the Contract and Services Window description for

the data formats for Service Months and Weeks.

Service, Chemical (Pick Lists)

Select the type of service or chemical from these

lists you wish to schedule. Chemical Scheduling

along with routes can be very advantageous if you

use chemical trucks.

Process (Button)

Selecting this button begins the Query. When the

button "pops" out. The appropriate work has been

scheduled, and should be visible in the Window.

Accept (Button)


Page 43

After selecting your services, they appear as a list

in the window for your review. They are not

scheduled however until you press this button!

Once this button is pressed, service tickets are

placed in the Service Ticket File.

Cancel (Button)

Aborts the scheduling process, discards any

pending services not yet accepted, and closes the

Schedule Service Window.

DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Lists

Page 44

Lists

The Lists menu contains basic company billing,

Chemical, Technicians, and supplied services

choices. These list should be initially filled out

when you set up your program.

All Windows in this section display their data as


Page 45

lists. That means one record is displayed on each

line. Other Windows in the program will have drop

down list windows (called Pick Lists) which

reference the Service Window .

Service Menu Choice

When you set up your program, you need to

identify those services you wish to offer to your

customers. As you enter contracts, services, and

schedule services, you will f ind yourself

continually referencing your services list.

Selecting Service will display the following :


Page 46

Service Type (Numbers or Letters)

Enter a unique description for the type of service

you wish to offer.

Service Code (Numbers or Letters)

This is a unique code for your service. It is used

when you want to refer to the Service type without

using the descriptive name. It sometimes will

appear on forms where there is insufficient room

for the entire name.

Unit Cost (Number)

Enter the cost/unit of sale for your Service Type.

For example, if you charge $75.00 for a termite

inspection, its unit cost is $75.00. If you charge

$0.02 per sqf t to spray a lawn with dursban, the

unit cost is $0.02. Unit costs are important because

they are used by other parts of the program, such as

calculating the total cost of a customer's contrac t in

the Contract and Services Window.

Chemicals Menu Choice


Page 47

Chemical (Numbers or Letters)

Enter a unique description for the type of chemical

you use

Code (Numbers of Letters)

This is unique code for your chemical. It is used

similarly to the Code field for Services.

Unit Cost (Number)

See the description for unit cost for the Services

List. Chemical Unit costs are not currently used by


Page 48

the program, but may be in the future when

inventory control is introduced.

Payment Plans Menu Choice

This list allows you to set up your billing options

for all of your customers. All customers will use at

least one of the billing plans you place on this list.

Pay Plan (Numbers or Letters)

Enter a description which easily identifies the type

of billing plan to your customers.

Periods/Year (Number)

Enter the number of times you wish to periodically

bill your customer. Pay as you go customers

generally fall into a balance due category, with no


Page 49

periodic billing cycle. Enter 0 for this type of

customer. All other types of billing p lans should

have a number greater than or equal to 1. For

example, if you have a customer who wishes to be

billed 12 times a year for his termite inspection,

create a monthly billing plan with 12 periods/year.

Be careful though. If you have a customer with

Monthly yard service and he pays when the service

is completed, assign him to a � Bal Due � pay plan

with 0 periods/year. Under this method he will be

billed only when the services are completed. If you

assigned him to a Monthly payment plan instead,

he would be billed 12 times a year even though the

services may not occur (for whatever reason).

Technicians Menu Choice


Page 50

There are Windows in the program which a llow

you to indicate who has performed a particular

service, or give credit for a sale to a customer. This

is the list f rom which you choose.

Technician (Numbers or Letters)

Enter your employees name.

Code (Numbers or Letters)

Enter a unique code number for this employee.

Reports


Page 51

Route Summary


Page 52

Deposit Summary


Page 53

Daily Sales

Commissions


Page 54

New Starts

Cancelled Services


Page 55

Mailing Labels


Page 56

Windows

Documents

DDT98 SOFTWARE VER 3 - ddt2008.comddt2008.com/joomla/download/DDTMan.pdf · DDT Pest Control Software License Agreement Page ii You may not distribute copies of the Software to others