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DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner of Development Services, DBHDS October 13, 2011

DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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Page 1: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Improving Discharge Processes

Updates on Waiver Changes

Heidi DixAssistant Commissioner of Development Services, DBHDS

October 13, 2011

Page 2: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

DOJ Findings

• Lack of adequate care within the Training Centers• Insufficient waiver slots to transition individuals to the community• Limited ID waiver program capacity to serve everyone in need• Current waiver rate structure and design does not allow the flexibility

needed to serve individuals with the most complex needs in the community

• Many day programs do not provide individuals with opportunities for meaningful work.

• The Commonwealth’s Treatment and Discharge Planning process does not meaningfully identify people’s needs, barriers to discharge, and ways to address those barriers

• Specialized community services (medical, dental, crisis) are not adequate to serve those in the community

• Lack of sufficient oversight of community providers.

Page 3: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

CATEGORIES EXPECTATIONS

Family Reluctance &Family Education/Support

-ARS should be involved in treatment planning and support-If AR is opposed to moving, the TC should document the steps taken to

ensure that they are making informed choice and implement strategies

-Educate individuals and ARs about the community and various community living options on a routine basis.

Staff Education/Training Staff must be knowledgeable of available community services and coordinate with providers to ensure support needs are met

Person-Centered Planning Process Virginia’s PCP should be consistently applied, and discharge planning process should meaningfully indentify people’s needs, barriers to discharge and ways to address those barriers

Collaboration with CSBs CSBs must closely coordinate with TC to develop Person-centered discharge plans that address most integrated setting

Providers Providers must be given information necessary to plan supports to serve individuals in TCs ,and participate in educating staff

Community Capacity/Resources State should develop and implement a plan to expand supports needed to move individuals into the community, including individuals with complex health care needs, behavior problems and/or mental health diagnosis.

Post Monitoring Develop and implement a system, to monitor community-based homes and supports to ensure that they are in accordance with PCP and the individualized discharge plan.

Page 4: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

Page 4

DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Components of Discharge Assessment

Gathered written

procedures and protocols

Reviewed job descriptions

Met with key members

Discussed what has/has not worked

Discussed how key players envision Virginia’s system

Discussed how data is

collected

Page 5: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Overall Strengths

Great Attendance & Candid input

Best Practices

Creative thinking

Increased focus on educating

staff

Increased focus on family

reluctanceIncreased

coordination between TC and

CSB

Page 6: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Areas for Improvement

PCP/PCT implemented in varying degrees

ISPs varied in relation to supports

needed for movement

Barriers addressed inconsistently

Large variation in knowledge of

community options

Large variation in discharge processes

and timelines

Lack of PST cohesiveness and

role clarity

Page 7: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Next Steps

Develop a consistent discharge process across TCs/regions

Clarify key players and responsibilities

Implement system to identify supports needed to move

individuals and match them with

providers/supports

Identify gaps in services & work with regions to

develop capacity building strategies and address

system barriers to moving

Improve system of training and supports

Improve system of checks and balances

(accountability)

Page 8: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

Page 8

DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Current System:Training Center Census Trend

Trends in Training Center Average Daily Census (ADC) FY 1976 - FY 2009

01000

20003000

40005000

1976 1978 1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2009

Training Center Average Daily Census (ADC) FY 1976-FY2009

• There is a shift in what families are choosing

• Average discharges = 70 per year

• Average long-term admissions = 16 per year

Page 9: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

9

Waiver Capacity

Data from DMAS alpha claims report & wait list for DD & DBHDS 7/1/11

Variance between capacity and enrollment resulted from 1 month lag in data processing

805

745

1012

8937

8672

5783

300285

5783

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

DD Waiver MR/ID Day Support

Current Wait list

Current Enrollment

Waiver Capacity

Slots approved by CMS & GA

Page 10: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

Page 10

DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

24 hour awake overnight (21.6%)

24 hour asleep overnight (19.2%)

Supervised Apartment (9.6%)

In-Home (49.6%)0

500

1000

1500

2000

2500

958851

424

2197

*CSB Survey (Dec 2011) 32 of 40 responding; Estimates generated for non-re-sponses

Current System:Persons with ID/DD Awaiting Services by

Type of Service, FY10*

Community waiting lists – 5,472 for ID waiver (2,940 urgent need) and 1,100 for DD waiver

Page 11: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Re-Examining Waiver Programs

• Item 397, paragraph BBBBB of the 2011 Appropriations Act mandates a study of waiver programs due October 1, 2011

• Revised submission date – December 1, 2011• In July 2011, a meeting was held with stakeholders to discuss:

– Creating a waiver(s) that matches needs to services, not diagnosis to waiver– Ensuring people with the most complex medical and behavioral needs can be

served– Expanding capacity for those on the wait list for services– Modifying waiver rate structure for residential care and encourage placement in

the most integrated setting– Enhancing waiver payment rates for critical services (behavioral, nursing, etc.)– Reducing documentation requirements– Moving self-direction further towards individual budgets and individual resource

allocation

Page 12: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

12

Medicaid Waiver Strengths

• Less restrictive home environment• More cost effective, in the aggregate, than

alternate institutional settings• Cost sharing with CMS (50%)• Offer individualized services• Maintains individuals homes in

communities• Coordination of services

Page 13: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

13

Medicaid Waiver Challenges

• Inadequate capacity (e.g. slots)• Rates inadequate in some service

categories• Service categories need updating• Not set up to serve those with the most

complex medical and behavioral needs

Page 14: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

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Data Shows Variation in Costs to Meet Different Levels of Need

FY2010 Recipients Average Per Person Expenditure

Training Center (Public ICF/MR) 1,296 $160,964

Private, Community ICF/MR 391 $137,552

ID Waiver Recipients 8,010 $75,465

ID Waiver Recipients --NOT Using Congregate Residential

3,186 $46,266

ID Waiver Recipients --Using Congregate Residential

4,824 $95,279

Training Center Discharges to ID Waiver 25 (sample) $104,255

Page 15: DBHDS Virginia Department of Behavioral Health and Developmental Services Improving Discharge Processes Updates on Waiver Changes Heidi Dix Assistant Commissioner

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Budget- Item 297, BBBBB

15

Short Term Options Long Term Options

•Adjust Medicaid provider rates to increase availability of smaller residential settings

•Create an exceptional rate for individuals receiving residential support services (high medical and/or behavioral needs)

•Increase number of services available in the Day Support Waiver

•Modification of target population

•Modification of the case management structure

•Adjustment to the waiting list process