DB Training, Learning & Consulting · 2018. 8. 29. · DB AG is founded DB Training has set up the Training Organisation / School of Rail for DB starting in 1994 and is continuously

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DB Mobility Logistics AG

DB Training, Learning & Consulting

International Business

Learning & Training Solutions for Deutsche Bahnand the Railway & Transport Markets Worldwide

DB Training, Learning & Consulting

Frankfurt am Main, April 2015

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Agenda

DB Training’s service offering portfolio for organisational and individual learning2

DB Training at a glance1

DB Training’s expertise in setting up integrated learning organisations3

Certification: balancing railway safety and cost efficiency 4

Business units are managed directly by the DB Management Board

As of August 1, 2013; 1 Servicecenter provide services for business units of the respective division; 2 Business Unit DB Bahn Arriva operates under the firm name „Arriva“

Corporate Functions

DB BahnRegional

DB BahnLong Distance

DB Services

DB Schenker Logistics

DB SchenkerRail

DB NetzeTrack

DB NetzeStations

DB NetzeEnergy

DB Bahn Sales1

DB Netze Projects1

Services

DB Mobility Logistics AG Management Board

Passenger Transport

Finance/Controlling

Chairman and CEO

Human Resources

Compliance, Privacy, Legal

Affairs and Corporate Security

Rail Technology Transportation and Logistics

Service Functions

DB Arriva2

Infrastructure and Services

DB AG Management Board

Finance/Controlling

Chairman and CEO

Human Resources

Compliance, Privacy, Legal

Affairs and Corporate Security

Rail Technology

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DB Training / DB Akademie

Corporate learning is DB wide bracketed under DB Training & DB Akademie

Corporate learning for railway excellence, top employer attractiveness and sustainable development

Leadership

Training Centre

Railway Management Expertise

Leadership & Administrative Structures / Supportive Processes: Human Resources / Facility / Quality Management, Strategic & Innovation Management

Corporate Learning

LeadershipPrograms

ManagementPrograms

Managerial Effectiveness

Programs

Dialogue Forums and Executive

Talks

Infrastructure

Operations

Vehicles Intermodal Transportation Systems

Future of Transportation Systems

Initial Vocational Education

Vehicle Engineering

Train Driver Education

Infrastructure & Train

Operations

Soft Skills & Business Know-

how

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DB TrainingLearning & Consulting

DB Training is the provider of integrated learning & training solutions for DB Network and international customers around the world

Facts & Figures about us

incorporated company of Deutsche Bahn one of the leading learning solution providers in the

European Mobility and Logistics market strategic partner for organisational and individual

learning, development- and change more than 250.000 participants per year Embedded consulting for safety, quality management,

process design and performance improvement full-service offering portfolio with more than 1.500

different courses in technical, managerial and soft-skill education

more than 950 employees at 70 locations 720 trainers & instructors, 70 consultants, 20

psychologists, 60 simulator instructors a network of 1.000 freelance trainers, instructors &

consultants

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DB TrainingTraining Centers & Locations

2015ff.

1994

Focus is well beyond DB Network: DB Training provides DB experience in designing and realising integrated learning solutions for operative

staff and executives for partners and customers all over the world

DB Training’s expertise is ready to use for supporting the setting up of

training organisations for rail, transport & logistics companies

worldwide

20 years of experience3 mill. trainees

300.000 courses conducted65.000 consulting days

4 int. awards gained

DB Training trains people

DB Training qualifies companies

DB Training maximises value added processes

Experience in designing & setting up

learning solu-tions since

1994

German Rail Reform:DB AG is founded

DB Training has set up the Training Organisation / School of Rail for DB starting in 1994 and is continuously adapting learning solutions to new challenges

DB AG operates

worldwide transportation networks of the future

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Proven expertise to establish integrated learning solutions

for railway and logistics ompanies

Concept of Etihad / RTA School of Transportation (UAE)

Trainings for ERDBO staff

Safety Management & Culture etc. –Transnet Freight Rail (TFR)

Cooperation with GUtech Oman

Supervising Train Drivers (Simulator) for

SNCF & SNCB

Study Tours and Training Programs: Management Models for Transportation

Services, Enterprise IT & Asset Management

Worldwide experience in establishing learning solutions for railway & logistics networks - A selection of DB Training‘s recent international projects

Study Tour „DB Network“ for Qatar Rail Executives &

Engineers

Train Driver Education (Velaro)

DB TrainingWorldwide Expertise

Pojects are typically realised in cooperation with DB International

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Supporting the Set Up & Implementation of a SENAI School or Rail

Concept of Qatar Rail Academy

Quality Assurance CBT (Simulators,

Cassidian)

Locomotive Maintenance Training

for KORAILInfrastructure Trainings &

Workshop on Safety Awareness & SMS for TCDD

Broad experience for holistic corporate learning and consulting:DB Training’s customers within DB Network and beyond

605 Customers

0,2%

740 Customers

42 Customers

319 Customers

Infrastructure Providers& Service Providers

Fahrweg ProjektBau Personenbahnhöfe Energie

Dienstleistungen

Transport Services Providers & Corporate Functions

Regio Fernverkehr Arriva Vertrieb

Rail Logistics

Corporate Group Funcions

Non-DB Market

Non-DB railway & logistics companies

Non-DB construction companies

Manufacturers of railway technology

Foreign Markets International Projects

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Agenda




Balancing railway safety and cost efficiency – the crucial link to Certification 4

DB Training’s customer focused organisation structure guarantees rapid availability of flexible, high quality and pin-pointed solutions

Training Development

Chief Executive

Customer Management, Portfolio Management, Global Learning Solutions

Voc

atio

nal

Trai

ning

Trai

n D

river

s

Rol

ling

Sto

ck

Tech

nolo

gy

Infr

astr

uctu

re a

nd

Trai

n O

pera

tions

Ser

vice

and

M

anag

emen

t

Pro

mot

ing

Voc

atio

nal

Trai

ning

B u s i n e s s U n i t s

Resources Management / Training Organisation / Procurement

Human Resources

Controlling

ManagementSystem (Quality)

Testing and Certification

BusinessDevelopment

InnovationManagement

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Con

sulta

ncy

DB Institute ofTechnology

Training in Logistics

Training in Rail Operations & Infrastructure

Rolling-Stock Maintenance Training

Train Driver Education and Training


Qualification of Engineers, Platform for Expertise, Exchange & Networking

Consultancy in Safety Management Systems & Process Management

Qualification of Executives, Management and Business Know-how

HR-Strategy and -Management

Consultancy in Total Quality Management

DB TrainingLearning & Consulting

Integrated learning architecture & solutions for all function groups in all railway and logistics networks’ areas and disciplines

Trade Employees

Commercial / Service Staff

Executives

Specialists in Operations(Engineers etc.)

Executive Academy

DB Institute of Technolgy

Training Center

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Apprentices / Vocational Trainees

Comprehensive skill development

Technical and commercial professions

More than 6.000 trainees a year

Commercial and Service-oriented Education

Industrial and Technical Education

Initial vocational education and training – educating apprentices


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More than 40.000 participants per year

Cross-boarder training

Full-motion simulators and CBT

Further education and assessment

Initial train driver education

Train driver education and training

Train Drivers

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More than 20.000 participants a year

Certified process of learn-management

International trainings

Close cooperation with manufacturers and Deutsche Bahn AG engineering

90 highly qualified TrainersRolling Stock

Vehicle engineering and rolling stock maintenance training

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Civil engineering

Signalling, train control systems

Operational rules and safety orientation, human factors

Initial and further education

Operations / Infrastructure

Infrastructure and railway operations training

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Project management, work techniques & methods

Service skills and orientation

Social and personal skills

Management skillsManagement

Qualification of executives, Management and Business Know-how

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Change management, organisational development

Crisis and disaster management

Safety management, Human factor

Business excellence, Process management

Total quality management, integrated management systems (IMS)Consulting

Consulting Services

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Management diagnostics, assessment centers, skill profiling, innovation / ideas management

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Transfer of knowledgeregarding technologywithin interdependent DB network

Overview of thesystem‘s interrelations

Deeper understandingof each businessarea‘s role within andcontribution to thesuccess of the overallDB network

System Knowledge

Interactive networkingplatforms, differing in depth of knowledge

Exchange ofknowledge andinnovative ideas withspecialists in universities, technicalcolleges, researchfacilities andassociations

Expert Dialogues

Basic knowledge in thevarious areas anddisciplines

Updating andenhancement ofspecial knowledge in the various areas anddisciplines

Improvement ofdidactical andmethodicalcompetences

Expert Knowledge

Stimulating andpromoting motivationfor knowledge transferand expertise sharing

Designing models forDB experts‘ andengineers‘ personal (individual) develo-pment

Excellence

The 4 Pillars of the DB Institute of Technology

DB Institute of Technology

DB Training‘s latest development: DB Institute of Technology –a unique expertise sharing and networking platform for engineers

Practical Training

Simulator Training

Theoretical Training

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DB Training favors holistic training concepts – and deploys andexplores innovative approaches like WBT, Distance Learning, Tablets etc.

Learning Management Platforms(C/WBT, E-Learning, Tablets)

Smart Learning – DB Training deploys modern IT technologies for designing innovative learning processes and learning management systems

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BlendedLearning

Smart Learning & Learning Management

5 years ago Today

OfflineLearning Programs

graphic animation

rigid

no inter-action

Computer Based Trainings (CBT)

Web Based Trainings (WBT)

OnlineLearning Programs

flexible

approach to online communi-cation

interaction

Integration of

Presence Learning

andE-Learning

within overall

Learning Arrange-

ments

Blend of Classroom Training, E-Learning, Information Management and Communication Platforms (chats, forums, etc)

Learn Management Systems – smart systems for managing integrated education programs

E-Procurement of Training Resources (trainers, systems, materials, facilities)

Tablet Solutions for Integrating Personnel Management and Learning

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More than 2.500 individual customer solutions per year, more than 2.000 standard courses – DB Training‘s excellence in solutions development

Approx. 5.000 man days for training development p.a. Curricula manuals reader learning designs learning modules

Research & DevelopmentCooperating with numerous universities and research institutes: TU Dresden, TU Darmstadt, University of Kaiserslautern, Karlsruher Institute of Technology (KIT), TU Kaiserslautern, VW Group Academy, RWTH Achen and many others

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Agenda





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DB Training’s School of Rail / Rail Academy Model: Training and education on three levels


Scientific Research & Education

Executive Academy

University

Training Center

Networking

Operational Excellence & Safety1

2

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DB Training’s School of Rail / Rail Academy Model: Organisational structure, training and education programs

Executive Academy (Programs)

Training Center (Core Units)

Rail University (Faculties)

Leadership & Administrative Structures / Supportive Processes: Human Resources / Facility / Quality Management, Strategic & Innovation Management

Rail Academy

LeadershipPrograms

ManagementPrograms


Programs

Dialogue Forums and Executive

Talks

Infrastructure

Operations

Vehicles Intermodal Transportation Systems

Future of Transportation Systems

Transportation SciencesRailway Sciences


Vehicle Engineering

Train Driver Education

Infrastructure & Train

Operations

Soft Skills & Business Know-

how

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1

2

3

1. The Training Center‘s main business units – well-proven structure for ensuring operational excellence & safety by means of training

Training Center – Business Units

Head – Administration


Vehicle Engineering & Rolling-Stock Maintenance

Train Drivers Infrastructure & Train

Operations

Soft Skills & Business Know-how

Consultancy, Safety Management, HR-Strategy and –management

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Function groups

Apprentices, trade employees, operational staffApprentices, trade employees, operational staff

Lower / middle managementLower / middle management

1

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2. Rail University for Scientific Research & Education –specialists build on up to date knowledge and explore new solutions

Young Academics

Young Academics

Graduate EngineersGraduate Engineers

Applied Research is the Backbone of Education

• Increases reputation, regionally & globally

• Enables state of the art education and knowledge

• Increases cooperation with universities, governments and companies worldwide

Educating Young Academics & further Training of Graduate Engineers

Employing state of the art Operations and Information & Communication Technology

Railway Sciences

InfrastructureOperationsVehicles

Intermodal Transportation SystemsFuture of Transportation Systems

Transportation Sciences

Function groups

Faculties

2

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Networking

3 An Executive Academy for ensuring managerial effectiveness –learning organisation for executives and top executives

ExecutivesExecutives Accomplishing Business Excellence

Leadership-Programs: Active engagement of a holistic leadership understanding within the company, throughout all top management positions

Management-Programs: Preoccupation with strategic corporate management as well as the advancement of the implementation oriented approach of the area of responsibilityManagerial Effectiveness-Programs: Strengthening of the individual leadership competence through an intensive examination of the effectiveness within different leadership situationsDialogue Forums and Executive Talks: Communication platforms for top executives, concerning different comprehensive topics as well as the possibility of active networking

Topics… and many others

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Function groups

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Setting up a learning organisation according to international standards of

professional education and railway safety requirements

Objective Fields of Action

Assessing the status quo Investigating the requirements and expectations

of the company Exploring the framework & context Designing the overall structure, organization and

processes of the learning organisation Practical project management: detailing a

roadmap for implementing the learning organisaiton

Implementing the learning organisation

DB Training’s approach for setting up a learning organisation (1/2): Fields of action

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Step IAssessing the status quo & the objectives of the company

Step IIIElaborating a roadmap for implementing the learning organisation

Step IIDesigning the structure of the learning organisation

Target group analysis Requirements analysis

(company‘s objectives) Railways specific rules &

regulations Assessing existing

educational systems andthe qualification of trainersand other staff

Detailing the projectstructure, incl. timeline

Deducing specific actionsand measures

Division of work & supportive structures

Resource planning(budgeting & funding)

Learning targetsand curricula

Organisational structures & processes

Staff: trainers, researchersetc.

Units, faculties, departments Management, administrative

& supportive processes Facilities & equipment

Step IVImplementing the learning organisation

Setting up organiza-tional and physical structures

Recruitment of staff Training and further

education of staff

DB Training’s approach for setting up a learning organisation (2/2):4 steps project structure

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Agenda





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How DB Training supports itscustomers in producing and

sustaining railway safety

Virtually all functions andoperations in the railway andlogistics business are highly safetyrelevant

Therefore safety require-mentshave to be integrated intooccupational profiles and trainingcurricula – paying attention torelevant laws, guidelines & standards

Training programs / cur-riculaand education practice must bechecked and assuredmethodically by a coherentsystem of product andpersonnel certification

Integrating safety into learning solutions: appropriately trained staff is the very fundament of safe railway operations!

Rolling Stock

Infrastructure

Railway Staff(Human Factor)

Safe Railway

Operation

Safe railway operationis generated in theconcurrence between

human factor andinfrastructure

human factor androlling stock

infrastructure androlling stock

cf. e.g. theEuropean RailwaySafety Directive(2004/49/EC)

Global Learning SolutionsCentral focus is SAFETY

The 2 basic factors of DB Training‘s investment approach

Safety as consti-tutive element of

education programs in the mobility & logistics market

Quality Management – Certification according to DIN ISO 9001:2008

DB Training’s innovative investment approach: costs for training and railway safety must be balanced – the link to Certification

Education as an investment into a

company‘s performance

Risk Management in training investments

Certification of training courses and trainers

Certification of personnel

Cooperating with an independent and neutral certification body – for realising the certification of training courses and personnel

Assigning our partner

Best Practice

1

2

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or anotherindependentcertification body

DB Mobility Logistics AGDB Training, Learning & ConsultingSolmsstrasse 18D-60486 Frankfurt am Main

Dr. Bernd KiesslingInternational Business

Phone +49 (0)[email protected]

www.db-training.de / www.db-training.euwww.db-training.de / www.db-training.eu

For further details please contact:

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DB Mobility Logistics AGDB Training, Learning & ConsultingSolmsstrasse 18D-60486 Frankfurt am Main

Heiko ScholzDirector Customer Management Global Learning Solutions

Phone +49 (0)69-265-27474 Mobile +49 (0)[email protected]

Documents

DB Training, Learning & Consulting · 2018. 8. 29. · DB AG is founded DB Training has set up the Training Organisation / School of Rail for DB starting in 1994 and is continuously