Dawn Michelle Austin

13 Brough Street, Derby, DE22 3EN07942 878 668

dawnmichelleaustin@yahoo.com

uk.linkedin.com/pub/dawn-austin/39/2ab/792/en

Profile:

Successful small business owner with eight years of experience in holistic health, therapeutic massage and home and business organisation.

Owner/Operator: A New Leaf, Massage and Alternative Therapies Successfully ran small business for eight years catering to high-end clientele

in greater Washington DC area Licensed Massage Therapist certified at highest national level in spa, medical, and holistic

healing environments Currently studying MSc International Spa Management at the University of Derby increase

my knowledge of the industry

Experience:

MASSAGE THERAPIST AND DIRECTOR, A NEW LEAF; HARPERS FERRY, WEST VIRGINIA01/04/2012 – 01/07/2014

Developed custom, intuitive therapies generating uniquely loyal client base Managing operations: marketing, inventory, billing, customer relations Business increased up to 500% over ten year period Clients ultimately came through referral system with a three week + waiting list and multi-

session commitments Deep tissue, sports massage, polarity techniques, spa and stone treatment therapies

MASSAGE THERAPIST AND DIRECTOR OF MASSAGE AT HEAD HUNTER SALON; RANSON, WEST VIRGINA 01/01/2009 – 01/03/2012

Launched a new massage salon brand Handle day to day operations Professional massage studio within an upscale, established salon with separate spa facilities Created a comfortable, professional environment for custom bodywork and holistic healing

MASSAGE THERAPIST, CAPITAL REHAB; CHARLES TOWN, WEST VIRGINA 01/03/2007 – 01/01/2009

Working with clinically injured clients in a medical setting Alleviated client pain and physical distress in specific areas Pre- and post-surgery massage

Assist the chiropractor with daily operationsEducation

UNIVERSITY OF DERBY BUXTON CAMPUS19/01/2015- CurrentMSc International Spa Management

I undertook my MA at the University of Derby as it is recognised as the number one University for spa management education. Having been on exchange in the UK in 1996 I have experienced and enjoyed the English education system and British culture

PALMER INSTITUTE OF MASSAGE AND BODYWORK SALEM, MA 01/09/2003 – 01/09/2004Nationally Certified Massage Therapist

Swedish, deep tissue, hot stone, pregnancy massage. Reflexology, polarity, and spa therapies

SALEM STATE UNIVERSITY SALEM, MA 01/09/1993 – 01/05/2000 B.S. in Sociology, minor in Photography. Member of Alpha Kappa Delta Honor Society

RAJAGIRI COLLEGE OF SOCIAL SCIENCE KERALA, INDIA 01/01/1998

Completion of field placement involving social work programs in Kerala, India

Key Skills:

Business Operations and Financial Management: accounting skills, project management Marketing: supporting and implementing marketing strategies such a promotional offers

emarketing and social media marketing Industry Skills: deep tissue massage, Swedish massage, polarity, spa treatments IT Skills: Microsoft word and excel

Hobbies and Interests:

Passionate about wellness and spa culture including all healing aspects. I am excited to be learning about the United Kingdom while in education here.