David Spindler Director, Vendor Business Development & E-Commerce Greg Watson NMSO Program Manager NMSO 2008

David Spindler Director, Vendor Business Development & E-Commerce

Greg WatsonNMSO Program Manager

NMSO 2008 NMSO 2008

http://welcome.hp.com/country/ca/en/welcome.html

Tech Data Confidential

1. History1. History

3. Latest News3. Latest News

2. TD Dedicated Services2. TD Dedicated Services

AgendaAgenda

4. Best Practice - Ordering Your NMSO Product4. Best Practice - Ordering Your NMSO Product

5. Escalations & Contacts5. Escalations & Contacts

History


HistoryHistory

• Accomplishments Since 2002– Shipped over 90,000 total HP units

– Configured over 16,000 servers

– Collected over 10,000 942’s

• We are moving into the 10th year of NMSO• 3 years with Compaq• 7 years with HP

• Over 30 years of total experience with the program• I have been the lead on the project for all 10 years• Greg has handled day to day aspects for 9 years – Really the lead!!!• The products team has 10 years of experience with the program

– Michele (ISS) & Dinah (PSG)

• Tech Data is THE NMSO distributor in Canada.


CAG – Call-up Positioning

CAT 1.0 S(100K) DL360

(100K) DL360 CTO

CAT 2.0 S(75K) DL380

(75K) DL385 CTO

CAT 3.0 S(100K) ML370G5(75K) ML370 CTO

CAT 1.0 D(50K) DC5850SFF

CAT 2.0 D(50K) DC7800CMT(50K) DC5800MT

CAT 3.0 D(50K) XW4600

(Q6600)(25K) XW4600

CAT 1.0 NCompaq

(100K) 6535BEliteBook

(25K) 6930P

CAT2.0 NEliteBook

(25K) P8600(10K) T9400

CAT 3.0 N(100K) EliteBook

2530P

Servers

Desktops & Workstations

Notebooks

CAT 4.0 S(100K) DL585 CTO

(75K) DL580

CAT 4 D(50K) XW8600(25K) XW9400

CAT 5.0 S2 Socket Blade(75K) BL460C

CAT 6.0 S4 Socket Blade(100k) BL460C(100k) BL680C(100K) BL465C


Suggested Accessories for Servers & Blades

CAT 1.0 S(100K) DL360

(100K)DL360 CTO

CAT 2.0 S(75K) DL380

(75K) DL385 CTO

CAT 3.0 S(100K) ML370G5(75K) ML370 CTO

Servers

CAT 4.0 S(100K) DL585 CTO

(75K) DL580

CAT 5.0 S2 Socket Blade(75K) BL460C

CAT 6.0 S4 Socket Blade(100k) BL460C(100k) BL680C(100K) BL465C

• Most Popular Accessories– RAM Upgrades

– Hard drive Upgrades

– Network Adapters

– KVM Switches

– Upgraded Care Pack Warranty

• BTO vs. CTO


Suggested Accessories Desktops & Workstations

CAT 1.0 D(50K) DC5850SFF

CAT 2.0 D(50K) DC7800CMT(50K) DC5800MT

CAT 3.0 D(50K) XW4600

(Q6600)(25K) XW4600

Desktops & Workstations

CAT 4 D(50K) XW8600(25K) XW9400

• Most Popular Accessories– Monitors

– RAM Upgrades

– Keyboards (French or English)

– Mouse



Suggested Accessories for Notebooks

CAT 1.0 NCompaq

(100K) 6535BEliteBook

(25K) 6930P

CAT2.0 NEliteBook

(25K) P8600(10K) T9400

CAT 3.0 N(100K) EliteBook

2530P

Notebooks

• Most Popular Accessories– Docking Stations

– RAM Upgrades

– Notebook Cases



Top 10 Suggested Accessories

• These were the top 10 selling suggested options for Q1 2008

• Desktop, Notebook Server & Workstation options all made the list

RANK HP ITEM NUMBER PRODUCT LINE DESCRIPTION1 375861-B21 SERVER DRIVES 72GB SAS HD 10KRPM 2.5IN HPLUG2 431958-B21 SERVER DRIVES 146GB 10K SAS 2.5 HP HDD3 397413-B21 SERVER MEMORY 4GB FBD PC2-5300 2X2GB KIT4 EM162AA WORKSTATION OPTIONS 4GB (1X4GB) DDR2-667 ECC FBD MEMORY5 A8002A COMMERCIAL STORAGE FC2142SR 4GB PCI-E HBA6 RV706AA WORKSTATION OPTIONS NVIDIA QUADRO FX4600 768MB PCIE CARD7 452141-B21 SERVER LICENSE & SW HP ILO ADV NM 1-SVR 24 X 7 SUPPORT8 397411-B21 SERVER MEMORY 2GB FBD PC2-5300 2X1GB KIT9 RA373AA#ABA TFT MONITORS LP1965 LCD MONITOR

10 EN488AA#ABA NOTEBOOK OPTIONS HP DOCKING STATION 1.1

TD Dedicated Services


Did You Know?Did You Know?Did You Know?Did You Know?

We have a 12,000 square

foot ISO 9001:2000 certified

Integration Centre?

We have a Dedicated

NMSO Sales

Team?We have weekly

conference calls with

HP?

We support Private Label

Delivery?We have a

Colour Coded

Inventory Report

We can support the entire NMSO

process through the

web?


Did You Know? Did You Know?

• Did you know that Tech Data has a 12,000 Square Foot ISO 9001:2000 Certified Integration Centre?

– Pricing for HP NMSO Server configurations• $30.00 to configure one type of hardware in to a server

• $5.00 for each additional type of hardware to be configured

– We can build your server on site

• Did you know that we have a Dedicated NMSO Sales Team?

• Did you know that we support Private Label Delivery?– 85% of NMSO orders ship using PLD


Did You Know?Did You Know?

• Did you know that Did you know that we send out a Daily we send out a Daily Colour Coded Colour Coded Inventory Report?Inventory Report?

– Launching Jan 19, Launching Jan 19, 20092009


Did You Know?Did You Know?

• Did you know we hold weekly conference calls to with HP to discuss NMSO inventory?– One for PSG and one for ISS

– Regular daily contact

• Did you know that we can support the entire NMSO process through the web?– Daily downloads of inventory

– P&A and order status available through all tools

– MOT – My Order Tracker – • Notification when an order is processed and shipped , Including all the data you need.

• Can even send an email to your customer letting them know

• Free FreightFree Freight

– Tech Data continues to offers free ground freight for any HP NMSO Tech Data continues to offers free ground freight for any HP NMSO desktop, notebook, server/blade order!desktop, notebook, server/blade order!

Latest information


CTO Process

• NMSO CTO Server Process:

– for any server bundle where the HP part number ends "-CN9"

• Reseller quotes the Government using the CAG website

• Reseller receives 942 or PO from the government

• Reseller submits 942 to Tech Data

• Reseller receives quote from Tech Data

• Reseller places order with Sales team

• NMSO team confirms

• Order is submitted to HP

• Servers ship configured from HP Houston direct to the end user

• Order is invoiced


NMSO Extended Call Up (AKA Elevated Call Up)

• This is an order where the government receives a 5-15% discount in exchange for ordering above the standard call up limitation of a Desktop & Workstation, Notebook or Server product from HP

• Important to work with both HP and Tech Data on these opportunities

– Dave Pepin & Les Belloni for ISS

– Dave Parker for PSG

– Greg Watson at Tech Data

Best Practice - Ordering Your NMSO Product


Ordering Your NMSO ProductsOrdering Your NMSO Products

• How will Tech Data take your order? • Web, XML, EDI, Phone, Fax, Email, more!

• What method should I follow in order to process my NMSO order in the fastest and most efficient manner?

– Electronically through the Web or integrated services

Ordering on the WebOrdering on the Web


Search ResultsSearch Results

See pricing and place into shopping cart

See basic product specs and link for in-depth details


May We Suggest


Shopping Cart ScreenShopping Cart Screen

Ensure green checkmark by checking warehouse and ship via details

Need expedited freight? Get a freight quote!


Check Out ScreenCheck Out Screen

Note that you need to enter end user information!


Check Out ScreenCheck Out Screen

Enter end user information in full for timely order processing

Enter special info if needed

Use MyOrderTracker to send emails to yourself and end users!


Order Confirmation ScreenOrder Confirmation ScreenCreate a PDF in one click


My Order Tracker EmailMy Order Tracker Email

Your Logo

No pricing displayed

Your message


The Best Way to OrderThe Best Way to Order

Use www.techdata.ca, XML or EDI to place your order with Tech Data

– Over 80% of orders come to Tech Data this way today

The quickest and easiest way to receive NMSO allocation!The quickest and easiest way to receive NMSO allocation!

Tech Data fulfills all order via a FIFO rule.

– Enters your order into our system instantly

– No wait time on re-keying– Allow you to be first in

the queue

Supporting Documents

942 (PDF / TIFF format)[email protected] fax to 905-286-6721 for allocation.

– It will help speed your order through the system.


Key Facts: Key Facts:

• To avoid delay:– Always say “The Cardholder is ...” on a CC order

– Ensure your customer has signed the 942

– Only one Standing Offer can be referenced on a 942 or government PO

– If the 942 is exceptionally vague (such as a description of “desktop”) send a quote with it, Avoid mistakes

– Do not combine multiple 942’s on to a single order with Tech Data

– Do not modify the 942 as it will be reviewed by PWGSC

Escalations & Contacts

30


EscalationEscalation

To escalate an NMSO Order that is overdue or has NO ETA

• Contact your Tech Data Sales team

– They will add your order to the HP Escalation list for either PSG (Desktops & Notebooks) or ISS/Storage (Servers)

• This list is sent to HP once a day

• Tech Data NMSO team follows up with HP daily

• Once HP have responded, Tech Data will contact you

• Your issue IS OUR issue and we will do what ever we can to fix it for you


Your Key Contacts for HP NMSOYour Key Contacts for HP NMSO

Your Inside Sales Team and your Dedicated Field rep

Darryl Snyder - Regional Account Manager [email protected] x Cell 902-986-3124

Stefanie Betel – National Account Manager [email protected] Cell: 416-414-8534

Tony Mancuso - National Account Manager [email protected] Cell: 416-558-5807

Greg Watson – HP NMSO Program Manager [email protected] 905-286-6947

Jose Brito – Director, Credit Services [email protected] 905-286-6941

David Spindler – Director, Vendor Business Development & E-Commerce [email protected] 905-286-6720

Conclusion


HP Care Pack

Tech Data offers Full Service on Care Pack, from order to register

We have a Dedicated Administrator to process Care Pack orders

2 Days to Process

Our My Opportunity Tracker tool will provide you with advance notification of your upcoming Care Pack renewals!


HP ProCurve

Tech Data is #1 in market share with ProCurve We know and execute ProCurve business better than the competition

Tech Data has inventory – Lots! More inventory than anyone

Quickest fulfillment of your ProCurve orders

We are competitively priced on all ProCurve products If we are not tell us.

We want your ProCurve business, NMSO or Commercial Make sure you contact us on all orders…. We are open for business


HP NMSO Printers

• Tech Data has stock on all active Category 3 HP NMSO Printers

• We have aggressively stocked all the NMSO sku’s

• This product is priced to sell– Call your Tech Data representative or place your order on-line


ConclusionConclusion

Tech Data is your NMSO distributorTech Data is your NMSO distributor

– We offer best of breed services and toolsWe offer best of breed services and tools

– Remember we have and will continue to offer:Remember we have and will continue to offer:

• Proactive information Proactive information – Web site, webinars and toolsWeb site, webinars and tools

• INVENTORY REPORTS – Colour codedINVENTORY REPORTS – Colour coded

• Dedicated portalDedicated portal

• Suggested add-on’s and moreSuggested add-on’s and more