David Reynolds, MS, CFM, FMP+ 1 504 481 2627 (mobile) DavidReynoldsFM@pobox.com 1031 Buckley Drive, Jackson MS 39206

FACILITY MANAGEMENT CONSULTING: strategic and tactical, bringing knowledge, experience, and technology to client FMs to obtain alignment with top management goals, design of reliable processes, measurable performance, continuous improvement, and interactive risk assessment combined with decision support in FM projects and programs.

Develop and promote buy-in across stakeholders for well understood FM initiatives, projects and processes that stay aligned with the goals, strategies, and objectives of the organization.

Introduce and grow knowledge, methods, tools, skills, and productive approaches to empower FM staff and contractors to analyze, communicate, resolve problems, meet requirements, engage opportunities, mitigate risks, and make improvements in their areas of responsibility.

Utilize alliances with leading FM consultants of complementary capabilities when optimal for the client.

Clients use only what they need, when they need, in person or by web conference, to work toward a culture of recognizing problems and opportunities and achieving reliable improvements.

CREDENTIALS and CAPABILITIES MAINTAINED

CFM (Certified Facility Manager, IFMA, International Facility Management Association)

Cause Mapping for problem investigation, analysis, documentation, communication, and resolution (trained by ThinkReliability)

KPI Professional and Performance Measurement Blueprint certified (Balanced Scorecard Institute and Stacey Barr)

Risk modeling and decision support licensee: @RISK and DecisionTools (Palisade Corporation)

INDUSTRY and SECTOR EXPERIENCE

Aviation Military: as pilot, operations, and airport maintenance and fire protection officerCivilian: pilot and airport tenant

City government Participation as appointee, employee, citizen, or consultant in planning and zoning, historic buildings and districts, firefighter, codes adoption and compliance, community policing

Cleaning and sanitation

Interior, exterior, grounds - a range of purposes, environments, circumstances: employee, manager, consultant

Clinician Hearing and communications assessments and intervention in research hospital, physician office, and public health settings: student and professional

Construction Demolition, renovation, and new construction - light industrial, residential, historic, remote site: employee, manager, executive director, consultant

Consulting Operations and technical projects in several industries in North America and Europe since 1991: independent consultant or small company employee (FM full time since 2003)

Data and information management

Data and information design, acquisition, processing, managing, legacy data migration, auditing, analysis, security: student, engineer, manager, consultant

Disaster preparedness and emergency services

Natural disaster (especially hurricane), fire, ambulance, air search and rescue: incident planning, budgeting, training, drills, response: military member, civilian employee, consultant

Due diligence Detailed appraisals for facility acquisitions and projects: FM intern, consultantEducation and training

Extensive classroom and hands-on teaching and training as full time university faculty, professional, trades, consulting settings

Engineering Design, development, specification, implementation, deployment, monitoring, maintenance, and support of sensing and control components and systems in energy, HVAC, telecommunications, and transportation - technologies that now enable the Internet of Things (IoT): student, professional employee, manager, director, consultant

Environmental Evaluation, compliance, research, community relations, business management: student, employee, NGO executive director, consultant

Maintenance Management and technology in institutional, commercial, industrial, and transportation settings: student, individual employee, manager, consultant

Manufacturing and fabrication

Machinery, lumber, electronic equipment, systems for inland and offshore vessel monitoring and management: employee, manager, consultant

Logistics Process reengineering in Gulf of Mexico petroleum production and marine inland cargo transportation: consultant

Public facilities Operations, maintenance, and security of tourist and institutional facilities: FM intern, employee, manager, consultant

Safety and health Compliance, hazards, air quality, job site safety, health monitoring, Safety and Health Achievement Recognition Program (SHARP – OSHA): employee, consultant

Scientific research Environmental, allied health: graduate student, employeeSoftware engineering Software specification, acceptance, deployment, technical support: as engineer,

corporate customer, and engineering director during development and deployment of a large scale integrated telecommunications system

Telecommunications Systems engineering, deployment, customer products implementation & billing: support engineer and engineering director during development and deployment of a large scale, integrated, offshore telecommunications system

CURRENT AFFILIATIONS and ACTIVITIES IFMA: member since 2003. FMP (Facility Management Professional), 2005. CFM (Certified Facility

Manager), 2014. Active in FM Consultants Council. Active in O&M/H&S Community. Qualification as FMP Instructor expected 04-2017.

Founding member (2015) of Global Facilities Management Alliance, GFMA, an international joining of leading FM consultants with primary interests in facility design, operations and maintenance, training, optimum performance, innovation, business continuity and resilience, process design, performance measurement, and continuous improvement.

Following Balanced Scorecard Institute, Palisade Corporation, Stacey Barr, ThinkReliability - to stay up to date in methods, capabilities, and uses applicable to FM.

Writing and social media: authoring, commenting, producing, and publishing in professionally oriented social media sites, publications, communities, and conferences, including FMJ and FMCC.

Pro bono: advising the Green and Healthy Housing Initiative (GHHI, a national NGO) Jackson, MS project to bring economical, healthy, secure, comfortable, owner/occupant involved, repairs and corrections to dwelling places to help achieve sustained household stability and sufficiency.

Pro bono: National Safe and Healthy Housing Coalition (of the National Center for Healthy Housing) advisory board and member of codes group advocating with ICC in maintenance and lead based paint hazard areas.

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EDUCATION and TRAINING2016: Training (3-days) for IFMA Instructor Qualification to teach IFMA Facility Management Professional (FMP) and Facility Management Essentials. Observation and co-teaching to follow. Qualification expected 04-2017.

2016: Course (4-days) leading to certificate in Cause Mapping for problem investigation, root cause analysis, risk mitigation, and process improvement - optimizing problem solving and prevention (ThinkReliability)

2015: Boot Camp leading to Certification as Key Performance Indicator Professional and in the Performance Measurement Blueprint (Balanced Scorecard Institute and Stacey Bar)2015: Citizens Police Academy, Jackson MS, a one-week knowledge and practice course involving the full scope of city police operations, responsibilities, and institutional relationships

2014: Licensing, conference attendance, and ongoing use of @RISK and DecisionTools suite (Palisade) for convenient, interactive, fast, and versatile modeling and simulation of risks and decisions2014: Pediatric Environmental Home Assessment course, National Center for Healthy Housing

2013: IFMA Learning System capstone course for CFM (followed by IFMA Facility Management Learning System, qualifications approval, then CFM exam in 2014)

2011: Training and certification as instructor in lead safety; also seminars and conferences in construction, maintenance, and environmental health and safety areas

Since 2003: Studies, reading, training, webinars, conversations, and correspondence across the FM scope

2003 – 04: FM internships in Capital Projects and Real Estate group of Tulane University and Audubon Aquarium (Audubon Nature Institute), New Orleans, LA

2002 – 04: Business and technical knowledge and skills update: coursework and independent study including accounting, information and data management, analytics, computer networks, systems, programming, security, technology in facility management and construction, quality/process control, Tulane University, New Orleans, LA

Previous: BSEET and grad. studies in computer and information science, Univ. S. Miss.MS, Speech and Hearing Sciences, Univ. S. Miss.BS and graduate studies in biology, statistics, and marine sciences, Univ. of Mass.Military - USCG OCS, USN/USCG pilot training

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