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June 17, 2008June 17, 2008
David J. WestDavid J. WestPresident & CEOPresident & CEO
2
Forward Looking StatementsForward Looking StatementsThis release contains statements which are forwardThis release contains statements which are forward--looking. These statements are made based looking. These statements are made based upon current expectations which are subject to risk and uncertaiupon current expectations which are subject to risk and uncertainty. Actual results may differ nty. Actual results may differ materially from those contained in the forwardmaterially from those contained in the forward--looking statements. Factors which could cause looking statements. Factors which could cause results to differ materially include, but are not limited to: ouresults to differ materially include, but are not limited to: our ability to implement and generate r ability to implement and generate expected ongoing annual savings from the initiatives to transforexpected ongoing annual savings from the initiatives to transform our supply chain and advance our m our supply chain and advance our valuevalue--enhancing strategy; changes in raw material and other costs and enhancing strategy; changes in raw material and other costs and selling price increases; our selling price increases; our ability to execute our supply chain transformation within the anability to execute our supply chain transformation within the anticipated timeframe in accordance ticipated timeframe in accordance with our cost estimates; the impact of future developments relatwith our cost estimates; the impact of future developments related to the product recall and ed to the product recall and temporary plant closure in Canada in the fourth quarter of 2006,temporary plant closure in Canada in the fourth quarter of 2006, including our ability to recover including our ability to recover costs we incurred for the recall and plant closure from responsicosts we incurred for the recall and plant closure from responsible thirdble third--parties; the impact of parties; the impact of future developments related to the investigation by government rfuture developments related to the investigation by government regulators of alleged pricing egulators of alleged pricing practices by members of the confectionery industry, including ripractices by members of the confectionery industry, including risks of subsequent litigation or sks of subsequent litigation or further government action; pension cost factors, such as actuarifurther government action; pension cost factors, such as actuarial assumptions, market al assumptions, market performance and employee retirement decisions; changes in our stperformance and employee retirement decisions; changes in our stock price, and resulting impacts ock price, and resulting impacts on our expenses for incentive compensation, stock options and ceon our expenses for incentive compensation, stock options and certain employee benefits; market rtain employee benefits; market demand for our new and existing products; changes in our businesdemand for our new and existing products; changes in our business environment, including actions s environment, including actions of competitors and changes in consumer preferences; changes in gof competitors and changes in consumer preferences; changes in governmental laws and overnmental laws and regulations, including taxes; risks and uncertainties related toregulations, including taxes; risks and uncertainties related to our international operations; and our international operations; and such other matters as discussed in our Annual Report on Form 10such other matters as discussed in our Annual Report on Form 10--K for 2007. The Company K for 2007. The Company undertakes no duty to update any forwardundertakes no duty to update any forward--looking statement to conform the statement to actual looking statement to conform the statement to actual results or changes in the Companyresults or changes in the Company’’s expectations. s expectations.
3
AgendaAgenda
Hershey business overviewHershey business overview
Historical performanceHistorical performance
LongLong--term growth ratesterm growth rates
ConsumerConsumer--driven demand modeldriven demand model
Core growth opportunitiesCore growth opportunities
Innovation processInnovation process
International expansionInternational expansion
Financial updateFinancial update
WrapWrap--upup
4
+3.5%*YoY
+3.5%*+3.5%*YoYYoY$141bn$141bn
Confectionery is an attractive category Confectionery is an attractive category ……
USAUSA
91%91%
Rest ofRest ofWorldWorld
9%9%
…… and weand we’’ve broadened our reachve broadened our reach
USAUSA
86%86%
Rest ofRest ofWorldWorld
14%14%
*Source: *Source: EuromonitorEuromonitor, Hershey estimates, Hershey estimates
2007200720022002
5
U.S. confectionery is attractive U.S. confectionery is attractive ……
Snack/NutritionSnack/NutritionBarsBars
BakeryBakerySnacksSnacks
Salty SnacksSalty SnacksCookies/Cookies/CrackersCrackers
ConfectioneryConfectionery4%4%
12%12%
14%14%
30%30%
40%40%
U.S. Snack Market $69bnU.S. Snack Market $69bn
Source: Data Monitor, IRI, Hershey EstimatesSource: Data Monitor, IRI, Hershey Estimates
Confectionery is the largest
snack segment
Confectionery Confectionery is the largest is the largest
snack snack segmentsegment
6
…… with great purchasing dynamics with great purchasing dynamics ……
Household penetrationHousehold penetration
Impulse purchasesImpulse purchases
Merchandising responsivenessMerchandising responsiveness
Checkout conversion rateCheckout conversion rate
Source: IRI BuildersSource: IRI Builders
7
…… and good channel dynamicsand good channel dynamics
CC-- StoresStores
Dollar StoresDollar Stores
Special ChannelsSpecial Channels
Drug StoresDrug Stores
43%43%43%
SupermarketsSupermarkets
MassMassMerchandisersMerchandisers
Wholesale Wholesale ClubsClubs
88
12122929
2828
1111
99
% of Sales% of Sales
Source: Hershey salesSource: Hershey sales
33
8
CMG category continues to grow CMG category continues to grow ……
2002 2003 2004 2005 2006 20070
$15b
+2.4%+2.4% +3.3%+3.3% +3.2%+3.2% +0.4%+0.4% +2.8%+2.8% +3.5%+3.5%
CMG Annual CMG Annual Category Growth RateCategory Growth Rate
CMG +2.8%,52 Wks
CMG CMG +2.8%,+2.8%,52 Wks52 Wks
Source: Nielsen, IRI Hershey estimates Source: Nielsen, IRI Hershey estimates FDMxCFDMxC(2008, 52 weeks ended May 18, 2008)(2008, 52 weeks ended May 18, 2008)
9
Recession Vulnerability YogurtDry Pasta
Short Oil
Ice Cream
Laundry
Candy
IC NoveltiesPour Sauces
Pasta Sauces
Milk
Froz Pizza
CreamersBread Rolls
Froz Bkfast Food
BeerBaking
SoupPoultry
Paper ProdsHH
Cheese
Salty SnacksLaundry Supp
Coffee ButterFroz Veg
Dog Food
Spice SeasCookies
Bkfast Food
Crackers
Frozen DinnersDel i
Cold Cereal
Eggs
Juice
MiscultCarb Bev
Tobacco
Bottled WaterFood Prep Storage
Cups / Plates
Baby Formula
Processed Meat
Juice Drink
Sweets
Hair Care
Fruit & Nut Candy
Prepared Foods
90
95
100
105
110
95 100 105 110Category Vulnerability to Recession
Abi
lity
to R
ecov
er F
rom
Rec
essi
on…… and does so in a struggling economyand does so in a struggling economy
Source: NielsenSource: Nielsen
Candy
10
CategoryCategory--defining iconic brandsdefining iconic brands
11
Mars/Wrigley Hershey Cadbury Nestle Lindt
Strong share position within U.S. CMG Strong share position within U.S. CMG ……
Source: IRI F/D/MxC 52Source: IRI F/D/MxC 52--weeks 5/18/08weeks 5/18/08
8%8%
27%27%
6%6%
2%2%
MarsMars18%18%
WrigleyWrigley14%14%
12
Hershey Mars Nestle R.Stover Lindt
…… with leadership U.S. Chocolate position with leadership U.S. Chocolate position ……
Source: IRI F/D/MxC 52Source: IRI F/D/MxC 52--weeks 5/18/08weeks 5/18/08
42.5%42.5%
7.0%7.0%
29.7%29.7%
5.0%5.0% 3.6%3.6%
13
…… strong seasonal share strong seasonal share ……
ReeseReese’’ssKissesKisses
HersheyHershey’’ss
~~75%75%
Seasonal Net SalesSeasonal Net Sales
14
…… and takeand take--home chocolate leadershiphome chocolate leadership
#1 in packaged #1 in packaged chocolate candychocolate candy
Hershey has 41% share Hershey has 41% share of marketof market
15
AgendaAgenda
Hershey business overviewHershey business overview
Historical performanceHistorical performance
LongLong--term growth ratesterm growth rates
ConsumerConsumer--driven demand modeldriven demand model
Core growth opportunitiesCore growth opportunities
Innovation processInnovation process
International expansionInternational expansion
Financial updateFinancial update
WrapWrap--upup
16
Keys to performance from 2001Keys to performance from 2001--20052005
Accelerated USA topAccelerated USA top--line growthline growth
17
This growth was driven by innovation This growth was driven by innovation ……
New ItemsNew Items
Limited EditionsLimited Editions
18
…… and strong selling capabilitiesand strong selling capabilities
Customer marketingCustomer marketing
New trade promotion architectureNew trade promotion architecture
Retail selling capabilitiesRetail selling capabilities
19
Keys to performance from 2001Keys to performance from 2001--20052005
Accelerated USA topAccelerated USA top--line growthline growth
Gross margin expansionGross margin expansion−− SKU reduction (15SKU reduction (15--20% of items discontinued)20% of items discontinued)−− Price realization via mix, weight, list pricingPrice realization via mix, weight, list pricing−− Distribution network streamlined (22 to 5 DCs)Distribution network streamlined (22 to 5 DCs)−− Closed/sold four minor manufacturing locationsClosed/sold four minor manufacturing locations−− Manageable commodity costsManageable commodity costs
EBIT margin expansionEBIT margin expansion−− G&A controlG&A control−− Early Retirement ProgramsEarly Retirement Programs
20
Strong growth not sustainableStrong growth not sustainable
Net Net SalesSales
Earnings Earnings Per Share*Per Share*
13.8%13.8%
5.3%5.3%
*Diluted excluding items affecting comparability*Diluted excluding items affecting comparability
20022002--2005 CAGR2005 CAGR
21
Margins were Margins were flatteningflattening
Pursue large scale Pursue large scale productivityproductivity
Global Supply Chain Global Supply Chain Transformation Program, Transformation Program, however commodities however commodities increasedincreased
Innovation less Innovation less incrementalincremental
Global Growth and Global Growth and Innovation group Innovation group formedformed
““WellnessWellness”” entries did not entries did not gain tractiongain tractionNew category segments New category segments emergedemerged
Despite strong results issues existedDespite strong results issues existed
One categoryOne category
ResponseResponse ResultResult
SnacksSnacks Resources diverted from Resources diverted from corecoreCompetitive activity Competitive activity intensifiedintensified
One countryOne country Organic international Organic international growthgrowth
Positive, but takes time to Positive, but takes time to contributecontribute
Key IssuesKey Issues
22
Resulting in disappointing performanceResulting in disappointing performance
2006 2007 2008E
Net SalesNet Sales
+2.6%+2.6% +0.1%+0.1%
~+~+33--4%4%
2006 2007 2008E
EPS*EPS*
$2.37$2.37
$2.08$2.08
$1.85$1.85--$1.90$1.90
*Diluted excluding items affecting comparability*Diluted excluding items affecting comparability
23
AgendaAgenda
Hershey business overviewHershey business overview
Historical performanceHistorical performance
LongLong--term growth ratesterm growth rates
ConsumerConsumer--driven demand modeldriven demand model
Core growth opportunitiesCore growth opportunities
Innovation processInnovation process
International expansionInternational expansion
Financial updateFinancial update
WrapWrap--upup
24
LongLong--term growth ratesterm growth rates
Predictable, sustainable topPredictable, sustainable top--line grows 3line grows 3--5%5%−− Demand driven modelDemand driven model−− Emerging market expansionEmerging market expansion−− Fully funded brand investmentFully funded brand investment−− Improving price/value equationImproving price/value equation
Annual EPS growth of 6Annual EPS growth of 6--8%8%−− Aggressive approach to cost structure/G&A in Aggressive approach to cost structure/G&A in
face of commodity volatilityface of commodity volatility−− SelfSelf--funding consumer investmentfunding consumer investment−− Strong cash generation provides flexibilityStrong cash generation provides flexibility
25
LongLong--term growth ratesterm growth rates
Net SalesNet Sales
+3+3--5%5%
26
New Consumer-Centric Demand
Model
New ConsumerNew Consumer--Centric Demand Centric Demand
ModelModel
Net Sales opportunitiesNet Sales opportunities
Leverage strong USA CoreLeverage strong USA Core
Focused, disciplined innovationFocused, disciplined innovation
27
Improving Price Value
Improving Price Improving Price ValueValue
Aisle, architecture, package/ Aisle, architecture, package/ product upgrades, price realizationproduct upgrades, price realization
New Consumer-Centric Demand
Model
New ConsumerNew Consumer--Centric Demand Centric Demand
ModelModel
Net Sales opportunitiesNet Sales opportunities
Leverage strong USA CoreLeverage strong USA Core
Focused, disciplined innovationFocused, disciplined innovation
InternationalInternationalInternational Exposure to faster growing Exposure to faster growing emerging markets emerging markets
28
LongLong--term growth ratesterm growth rates
+6+6--8%8%
+3+3--5%5%
Earnings Earnings Per Share*Per Share*
Net Net SalesSales
*Diluted excluding items affecting comparability*Diluted excluding items affecting comparability
29
Key drivers of longKey drivers of long--term EPS profileterm EPS profile
Aggressive productivity, price realization will Aggressive productivity, price realization will be the normbe the norm
Commodity market volatility as a backCommodity market volatility as a back--drop drop over next several yearsover next several years
Continued strong investment in brand buildingContinued strong investment in brand building
Continued investment in emerging marketsContinued investment in emerging markets
30
Commodity prices have risen dramaticallyCommodity prices have risen dramatically
Commodity Costs 2001Commodity Costs 2001--2009E2009EIndexed 2001=100Indexed 2001=100
2001 2002 2003 2004 2005 2006 2007 2008E 2009E
100100 108108
129129++++++
31
Global Supply Chain Transformation (GSCT) Global Supply Chain Transformation (GSCT) on track on track ……
Crucial to HersheyCrucial to Hershey’’s longs long--term competitivenessterm competitiveness−− Will enhance profitabilityWill enhance profitability−− Flexible manufacturing to meet consumer and Flexible manufacturing to meet consumer and
customer needscustomer needs−− Improve our position in the marketplace allowingImprove our position in the marketplace allowing
investment in brandinvestment in brand--building initiativesbuilding initiatives
GSCT cumulative savings in 2008 expected to beGSCT cumulative savings in 2008 expected to be$80$80--$90 million$90 million
32
2008 2009 2010+
…… improves the cost profileimproves the cost profile
Annualized Cumulative Savings ($m)Annualized Cumulative Savings ($m)
8080--9090
140140--160160
170170--190190
33
Sourcing 80+% production in U.S./CanadaSourcing 80+% production in U.S./Canada
HersheyHersheyU.S. networkU.S. network
Hershey network Hershey network Mexico, Brazil, AsiaMexico, Brazil, Asia
22%22%60%60%
% of Business Manufacturing by Location% of Business Manufacturing by Location
2010 lbs.2010 lbs.
18%18%
Outsourced Outsourced U.S. & CanadaU.S. & Canada
34
Still room for improvementStill room for improvement
2006 2010
42%42%
~58%~58%
Capacity Utilization %Capacity Utilization %7 Days/Three Shift Basis7 Days/Three Shift Basis
35
Updated GSCT profileUpdated GSCT profile
Realignment Charges:Realignment Charges:
CashCash $193$193 $35 $35 -- $40$40 $5 $5 -- $10$10 ----
NonNon--CashCash $193$193 $65 $65 -- $70$70 $10 $10 -- $15$15 ----
Project Management andProject Management andStartStart--up Costsup Costs $14$14 $30 $30 -- $35$35 $5 $5 -- $10$10 ----
GSCT CapGSCT Cap--ExEx $78$78 $160 $160 -- $170$170 $30 $30 -- $40$40 ----
Total Hershey CapTotal Hershey Cap--ExEx $204$204 $300 $300 -- $325$325 $225 $225 -- $250$250 $140 $140 -- $160$160(including GSCT)(including GSCT)
Accelerated DepreciationAccelerated Depreciation& Amortization (GSCT) Exp.& Amortization (GSCT) Exp. $109$109 $55 $55 -- $65$65 $0 $0 -- $5$5 ----
Total Hershey DepreciationTotal Hershey Depreciation& Amortization (including GSCT)& Amortization (including GSCT) $311$311 $245 $245 -- $255$255 $180 $180 -- $185$185 $175 $175 -- $180$180
2007A2007A 20082008 20092009 20102010
Latest Estimate ($m)Latest Estimate ($m)
36
G&A best practicesG&A best practices
Leverage global IT platforms (SAP)Leverage global IT platforms (SAP)
Process improvement/redesignProcess improvement/redesign
““Grow intoGrow into”” international infrastructureinternational infrastructure
37
AgendaAgenda
Hershey business overviewHershey business overview
Historical performanceHistorical performance
LongLong--term growth ratesterm growth rates
ConsumerConsumer--driven demand modeldriven demand model
Core growth opportunitiesCore growth opportunities
Innovation processInnovation process
International expansionInternational expansion
Financial updateFinancial update
WrapWrap--upup
38
DemographicsDemographicsDemographics
Need StatesNeed StatesNeed States
Brands, Packs, Tastes, Textures
Brands, Packs, Tastes, Brands, Packs, Tastes, TexturesTextures
Shoppers and Channel Dynamics
Shoppers and Channel Shoppers and Channel DynamicsDynamics
Usage OccasionsUsage OccasionsUsage Occasions
Fundamental reFundamental re--grounding in the consumergrounding in the consumer
Who They AreWho They AreWho They Are
Why They BuyWhy They BuyWhy They Buy
What They BuyWhat They BuyWhat They Buy
Where/How They BuyWhere/How They BuyWhere/How They Buy
When They ConsumeWhen They ConsumeWhen They Consume
39
Spoke with countless consumers Spoke with countless consumers
Shopper insightsShopper insights
Shopper segmentationShopper segmentation
Seasonal ethnographySeasonal ethnography
Chocolate segmentationChocolate segmentation
Controlled store testsControlled store tests
Purchase driverPurchase driver
Consumer Demand LandscapeConsumer Demand LandscapeConsumer Demand Landscape
40
Consumer segments define the Consumer segments define the ‘‘whowho’…’…
Engaged Exploring Engaged Exploring MunchersMunchers
Loyal IndulgersLoyal Indulgers Practical Value Practical Value SeekersSeekers
ControllersControllers Detached Detached OccasionalistsOccasionalists
Confection Loving Confection Loving ModeratorsModerators
41
…… mega consumer trends mega consumer trends ……
Globalization
On-Demand Lifestyle
Customization/Personalization
Health & Well-Being
Increased Social Consciousness
Connectedness
Premiumization
Convenience
42
…… confectionery need states the why/how confectionery need states the why/how ……
Oral Oral CareCare
88776655443322Reward Reward MeMe
More EmotionalMore Emotional More Physical/FunctionalMore Physical/Functional
43
…… intersection creates the landscape intersection creates the landscape ……
Segments
Nee
d St
ate
s
Total Confection Demand LandscapeTotal Confection Demand Landscape
Engaged Exploring Munchers
Loyal Indulgers
Practical Value Seekers
Confection Loving
Moderators ControllersDetached
Occasionalists
Reward Me
2
3
4
5
6
7
8
Oral Care
44
…… identifies growth opportunities for core, identifies growth opportunities for core, innovation innovation
Drive Core Business
Brand Positioning & Consumer MessagingPortfolio ManagementResource Allocation
Address areas where Hershey is under-sharedTap into current ‘white spaces’Identify & address emerging consumer needs
Develop Sustainable Innovation
Total Confection Demand LandscapeTotal Confection Demand Landscape
Segments
Nee
d S
tate
s
Engaged Exploring Munchers
Loyal Indulgers
Practical Value Seekers
Co nfection Lo ving
Mo derators Contro ller sDetached
Occasionalis ts
Reward Me
2
3
4
5
6
7
8
Oral Care
45
Changes the game for growthChanges the game for growth
From From ““pushpush”” to to ““pullpull””
Optimizes portfolio rolesOptimizes portfolio roles
Strong identification of biggest opportunitiesStrong identification of biggest opportunities
Maximizes Maximizes incrementalityincrementality
46
AgendaAgenda
Hershey business overviewHershey business overview
Historical performanceHistorical performance
LongLong--term growth ratesterm growth rates
ConsumerConsumer--driven demand modeldriven demand model
Core growth opportunitiesCore growth opportunities
Innovation processInnovation process
International expansionInternational expansion
Financial updateFinancial update
WrapWrap--upup
47
Core growth opportunitiesCore growth opportunities
Increased levels of consumer supportIncreased levels of consumer support
Investment in selling capabilitiesInvestment in selling capabilities
Sharpened portfolio rolesSharpened portfolio roles
Tighter brand positioningTighter brand positioning
48
Advertising spending increasing Advertising spending increasing ……
Total Hershey AdvertisingYoY % Chg.
2006 2007 2008 2009
--13%13%+18%+18%
~+20%~+20%~+25~+25--30%30%
49
…… and is more focused on the coreand is more focused on the core
U.S. Core Brand AdvertisingU.S. Core Brand Advertising
2006 2007 2008 2009
+55%CAGR+55%+55%CAGRCAGR
50
Consumer investment gaining tractionConsumer investment gaining traction
$ Share Variance$ Share VarianceFDMxCFDMxC
Source: IRI ending 5/18/08, ACN ending 5/17/08Source: IRI ending 5/18/08, ACN ending 5/17/08
--1.1 pts1.1 pts--0.9 pts0.9 pts
--0.6 pts0.6 pts
--0.2 pts0.2 pts
5252--WeekWeek YTD 20YTD 20--WeekWeek 1212--WeekWeek 44--WeekWeek
51
Increased retail coverage Increased retail coverage ……Retail StaffingRetail Staffing
% Increase 2007% Increase 2007
Total: +30%Total: +30%
FullFull--TimeTime PartPart--TimeTime
+16%+16%
+47%+47%
52
…… at the point of consumptionat the point of consumption
53
*Adjusted and excludes seasons in both *Adjusted and excludes seasons in both the current and year ago periodsthe current and year ago periods
Selling investment yields improving trendsSelling investment yields improving trends
Source: IRI F/D/MxC 4Source: IRI F/D/MxC 4--week/quad dataweek/quad data
-5.8
-1.8 -1.4
4.7
2.63.9
-5.8 -6.2
-3.4
-0.6
2.74.2
12/30/07 01/27/08 02/24/08 3/23/2008* 4/20/08* 05/18/08
Food C-Store
Hershey Retail TakeawayHershey Retail Takeaway
54
Our largest brand demonstrates Our largest brand demonstrates new approachnew approach
55
New portfolio disciplineNew portfolio disciplineTotal Confection Demand LandscapeTotal Confection Demand Landscape
Segments
Nee
d St
ate
s
Engaged Exploring Munchers
Loyal Indulgers
Practical Value Seekers
Confection Loving
Moderators ControllersDetached
Occasionalists
Reward Me
2
3
4
5
6
7
8
Oral Care
X X
52% of category users
$4+bn segment
56
Innovation in new need states Innovation in new need states with unique users with unique users ……
57
…… versus prior versus prior ““cannibalisticcannibalistic”” efforts efforts
58
Advertising up stronglyAdvertising up strongly
ReeseReese’’s Franchise U.S. Advertisings Franchise U.S. AdvertisingYoY % Chg.YoY % Chg.
2008 2009
~+20%~+20% + Double Digits+ Double Digits
59
SL 1.5oz King 2.8oz Pkg 12oz
ReeseReese’’s Key Item Baseline Velocity Trends s Key Item Baseline Velocity Trends -- FDMxFDMx
Source: IRI Infoscan Data F/D/Source: IRI Infoscan Data F/D/MxMxending 9/9/07ending 9/9/07
12 Wks pre media Post media
ReeseReese’’s responds to advertisings responds to advertising
+5.5%+5.5%+5.5%
+2.3%+2.3%+2.3%+9.2%+9.2%+9.2%
60
ReeseReese’’s award winning advertisings award winning advertising
61
ReeseReese’’s advertisings advertising
A campaign message that's adaptableA campaign message that's adaptable
Rolling StoneRolling Stone ESPNESPN
62
Coordinated with onCoordinated with on--target merchandisingtarget merchandising
63
Improving takeaway trendsImproving takeaway trends
Source: Source: FDMxCFDMxC IRI/Nielsen 52IRI/Nielsen 52--weeks weeks ending 5/18/08ending 5/18/08
5252--WeekWeekTakeawayTakeaway
+5.7%+5.7%
64
New portfolio discipline New portfolio discipline ……Total Confection Demand LandscapeTotal Confection Demand Landscape
Segments
Nee
d St
ate
s
Engaged Exploring Munchers
Loyal Indulgers
Practical Value Seekers
Confection Loving
Moderators ControllersDetached
Occasionalists
Reward Me
2
3
4
5
6
7
8
Oral Care
65
Similar work underway on HersheySimilar work underway on Hershey’’s brands brand
HersheyHershey’’s PURE campaigns PURE campaign
Heavy onHeavy on--air supportair support
Highly extendable POSHighly extendable POS
Will complement S'mores Will complement S'mores promotion promotion -- "Pure Summer""Pure Summer"
66
HersheyHershey’’s PURE ins PURE in--storestore
67
Shopper insights being utilizedShopper insights being utilized
Source: SmartRevenueSource: SmartRevenue
Planned to Planned to Buy Candy Buy Candy
Did Not Plan Did Not Plan to Buy Candyto Buy Candy
Total Candy PurchasesTotal Candy Purchases
58%58% 42%42%
Item Choice Item Choice Made in Store Made in Store
61% Purchases:61% Purchases:Item decision made in storeItem decision made in store
19%19%19% 42%42%42%
100%100%
25% of consumers
“walk”without
purchasing
25% of 25% of consumers consumers
““walkwalk””without without
purchasingpurchasing
Average time in aisle:
59 seconds
Average Average time in time in aisle:aisle:
59 seconds59 seconds
68
Reinventing the aisle Reinventing the aisle ……
Potential SolutionsPotential Solutions
69
…… improving shopimproving shop--abilityability
70
AgendaAgenda
Hershey business overviewHershey business overview
Historical performanceHistorical performance
LongLong--term growth ratesterm growth rates
Consumer driven demand modelConsumer driven demand model
Core growth opportunitiesCore growth opportunities
Innovation processInnovation process
International expansionInternational expansion
Financial updateFinancial update
WrapWrap--upup
71
Innovation Innovation …… a sharpened focusa sharpened focus
Enhanced consumer and category understanding Enhanced consumer and category understanding
Broadening to encompass products, packaging, Broadening to encompass products, packaging, marketing services, and business modelsmarketing services, and business models
Developing improved, disciplined process that will Developing improved, disciplined process that will lead to a more robust, balanced pipelinelead to a more robust, balanced pipeline
This will deliver an incremental, sustainable innovation portfolioThis will deliver an incremental, This will deliver an incremental, sustainable innovation portfoliosustainable innovation portfolio
72
Drive Core Business
Brand Positioning & Consumer MessagingPortfolio ManagementResource Allocation
Address areas where Hershey is under-sharedTap into current ‘white spaces’Identify & address emerging consumer needs
Develop Sustainable Innovation
Total Confection Demand LandscapeTotal Confection Demand Landscape
Segments
Nee
d S
tate
s
Engaged Exploring Munchers
Loyal Indulgers
Practical Value Seekers
Co nfection Lo ving
Mo derators Contro ller sDetached
Occasionalis ts
Reward Me
2
3
4
5
6
7
8
Oral Care
The demand landscape drives critical The demand landscape drives critical business decisions business decisions
73
TradeTrade--Up/Premium is key growth segmentUp/Premium is key growth segment
2007 2008 2012
~$2.5bn~$2.5bn
~13%CAGR
’08-’12
~13%~13%CAGRCAGR
’’0808--’’1212
Premium/Trade-Up Chocolate
~$1.5bn~$1.5bn
60% of total chocolate category growth in
2007
60% of total 60% of total chocolate chocolate category category growth in growth in
20072007
74
Demand landscape sharpened our targetDemand landscape sharpened our targetTotal Confection Demand LandscapeTotal Confection Demand Landscape
Segments
Nee
d St
ate
s
Engaged Exploring Munchers
Loyal Indulgers
Practical Value Seekers
Confection Loving
Moderators ControllersDetached
Occasionalists
Reward Me
2
3
4
5
6
7
8
Oral Care
75
Rigorous consumer validation from concept to Rigorous consumer validation from concept to commercializationcommercialization
Introduction met with enormous enthusiasm by our Introduction met with enormous enthusiasm by our customers and consumerscustomers and consumers
HersheyHershey’’s Bliss represents a model for the companys Bliss represents a model for the company
HersheyHershey’’s Blisss Bliss
76
…… delivering the ultimate in personal delivering the ultimate in personal indulgence to engaged exploring indulgence to engaged exploring munchersmunchers
A specially designed chocolate A specially designed chocolate ……
7777
Source Source -- MRI Doublebase 2006.MRI Doublebase 2006.
HersheyHershey’’s Bliss: A well defined brand targets Bliss: A well defined brand target
She is 25 She is 25 –– 49 years old49 years old
Desires moments of Desires moments of chocolate indulgencechocolate indulgence
Active life, balancing Active life, balancing family, career, and family, career, and personal interestspersonal interests
Loves her life when in Loves her life when in balancebalance
Defines Defines ““BlissBliss”” as as ““having time for myselfhaving time for myself””, , but not necessarily alonebut not necessarily alone
78
Drivers of Liking approach yielded Drivers of Liking approach yielded ““best of the bestbest of the best”” product formulationsproduct formulations
50 55 60 65 70 75 80 85
H
G
F
E
D
C
B
A
Competitor Target
HSY Bliss
Everyday Premium Users Consumer Liking:Everyday Premium Users Consumer Liking:Dark ChocolateDark Chocolate
Consumer LikingConsumer Liking
79
DarkDark MeltawayMeltaway
MilkMilk
Product shape and design with unique eating propertiesProduct shape and design with unique eating properties
Upscale package design with strong appeal to female targetUpscale package design with strong appeal to female target
StateState--ofof--thethe--art printing technique for enhanced shelf art printing technique for enhanced shelf presence presence
Package, product form Package, product form ““seal the dealseal the deal””
80
FSI w/BOGO
TV TV
PRINT PRINT
Sampling
Win a Bliss Party
Trial Size Shipper
Merchandising
Bliss Home Party Event
FSI w/BOGO
AdvertisingAdvertising
InIn--StoreStore
Consumer Consumer PromotionsPromotions
PRPR
Win a Season of Bliss
Robust consumer support plan Robust consumer support plan
Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
81
Demand landscape sharpened our targetDemand landscape sharpened our targetTotal Confection Demand LandscapeTotal Confection Demand Landscape
Segments
Nee
d St
ate
s
Engaged Exploring Munchers
Loyal Indulgers
Practical Value Seekers
Confection Loving
Moderators ControllersDetached
Occasionalists
Reward Me
2
3
4
5
6
7
8
Oral Care
82
It all started with a simple dream It all started with a simple dream ……
83
Actually it started with consumer research Actually it started with consumer research ……
PremiumizationPremiumization megamega--trendtrend
++Coffee as part of cultureCoffee as part of culture
++Research with engaged consumers, loyalists segmentResearch with engaged consumers, loyalists segment
Why can’t I get chocolate/coffee together? I love them both
Why canWhy can’’t I get chocolate/coffee together? t I get chocolate/coffee together? I love them bothI love them both
84
…… that led to a clear business vision that led to a clear business vision ……
””ArtisanArtisan--Style Chocolate Inspired Style Chocolate Inspired by Starbucks Coffee, Tea & by Starbucks Coffee, Tea &
Coffeehouse Flavors Coffeehouse Flavors ……
…… that capture the imaginations of that capture the imaginations of chocolate lovers by bringing the chocolate lovers by bringing the
authentic Starbucks experience to authentic Starbucks experience to the world of chocolate.the world of chocolate.””
85
…… brought to life with a powerful partnershipbrought to life with a powerful partnership
Chocolate expertiseChocolate expertise
Selling capabilitiesSelling capabilities
Retail scaleRetail scale
Powerful brandPowerful brand
Epitome of premiumEpitome of premium++
86
Reflects new open innovation approach Reflects new open innovation approach
Joint development Joint development −− Paired coffee masters with Paired coffee masters with chocolatierschocolatiers−− New protocol in cacao sourcingNew protocol in cacao sourcing
Leveraged strong business partners across disciplinesLeveraged strong business partners across disciplines−− Barry Barry CallebautCallebaut−− Packaging suppliersPackaging suppliers
Transformative Success in Premium SellTransformative Success in Premium Sell--in in −− Dedicated continuous space allocated to brandDedicated continuous space allocated to brand−− Merchandising enhancements on and off shelfMerchandising enhancements on and off shelf−− Coordinated distribution and promotional executionCoordinated distribution and promotional execution
87
…… we are broadening our approachwe are broadening our approach
NowNowChannel &Channel &Route toRoute toMarketMarket
MarketingMarketing ConsumerConsumerExperienceExperience
PackagingPackaging
ProductProduct
88
Creating balanced innovation pipelineCreating balanced innovation pipeline
Business Model InnovationBusiness Model Innovation
ConfectioneryConfectioneryProduct/TechProduct/Tech
InnovationInnovation
NewNew
NewNewClose to Close to ExistingExisting
Close to Close to ExistingExisting
Business ModelBusiness Model
89
Direct to consumer opportunityDirect to consumer opportunity
90
Innovation Innovation …… a renewed focusa renewed focus
Enhanced consumer and category understanding Enhanced consumer and category understanding
Broadening to encompass products, packaging, Broadening to encompass products, packaging, marketing services, and business modelsmarketing services, and business models
Developing improved, disciplined process that will Developing improved, disciplined process that will lead to a more robust, balanced pipelinelead to a more robust, balanced pipeline
This will deliver an incremental, sustainable innovation portfolioThis will deliver an incremental, This will deliver an incremental, sustainable innovation portfoliosustainable innovation portfolio
91
AgendaAgenda
Hershey business overviewHershey business overview
Historical performanceHistorical performance
LongLong--term growth ratesterm growth rates
ConsumerConsumer--driven demand modeldriven demand model
Core growth opportunitiesCore growth opportunities
Innovation processInnovation process
International expansionInternational expansion
Financial updateFinancial update
WrapWrap--upup
92
Increasing our global footprint Increasing our global footprint ……
Hershey International Net SalesHershey International Net Sales% of Total Company% of Total Company
2006 2007 2008 2009
11%11%14%14%
++++++ ++++++
93
…… in fast growing geographiesin fast growing geographies
Global Confectionary Growth %Global Confectionary Growth %by Geographyby Geography
$48.7B$48.7B$32.3B$32.3B$22.0B$22.0B $15.7B$15.7B$15.4B$15.4BTotalTotalSalesSales
10.2
6.0
7.9
3.6
1.3
-0.4
E. Europe Asia L. America N. America ROW W. Europe
$7.2B$7.2B
94
Disciplined approach to expansionDisciplined approach to expansion
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
0.0% 5.0% 10.0% 15.0% 20.0% 25.0%
InvestInvest
Selective Selective OpportunityOpportunityMaintainMaintain
Selective Selective OpportunityOpportunity
Att
ract
iven
ess
Market growth
Average growth
13%
Mexico
Brazil
China
Philippines
India
95
+9% +13%
+47%
+16%
2004 2005 2006 2007
Mexico Net SalesMexico Net SalesYoY % Chg.YoY % Chg.
Mexico is a good growth modelMexico is a good growth model……
Balanced portfolioBalanced portfolio
BoltBolt--on acquisitionon acquisition
96
…… with a diverse portfoliowith a diverse portfolio
97
ReeseReese’’s in Mexico to test global brandings in Mexico to test global branding
Launching peanut flavorLaunching peanut flavor
Hazelnut flavor to followHazelnut flavor to follow
98
India is an attractive, highIndia is an attractive, high--growth marketgrowth market
Partner with a local company Partner with a local company for entryfor entry
Godrej, a premier Indian Godrej, a premier Indian consumer goods companyconsumer goods company
99
Leverage existing relationships: Leverage existing relationships: LotteLotte
Build on 4Q07 launch/entry via manufacturing JVBuild on 4Q07 launch/entry via manufacturing JV
Higher levels of consumer support Higher levels of consumer support
Invest in capabilities and distributionInvest in capabilities and distribution
100
Leverage existing relationships: Leverage existing relationships: BauduccoBauducco
Hershey will manufacture and market our productsHershey will manufacture and market our products
Bauducco will sell and distribute HersheyBauducco will sell and distribute Hershey’’s brands s brands throughout Brazilthroughout Brazil
101
AgendaAgenda
Hershey business overviewHershey business overview
Historical performanceHistorical performance
LongLong--term growth ratesterm growth rates
ConsumerConsumer--driven demand modeldriven demand model
Core growth opportunitiesCore growth opportunities
Innovation processInnovation process
International expansionInternational expansion
Financial updateFinancial update
WrapWrap--upup
102
LongLong--term growth ratesterm growth rates
+6+6--8%8%
+3+3--5%5%
*Diluted excluding items affecting comparability*Diluted excluding items affecting comparability
Earnings Earnings Per Share*Per Share*
Net Net SalesSales
103
2008 Full2008 Full--Year OutlookYear Outlook
U.S. investment building momentumU.S. investment building momentum
International business gaining tractionInternational business gaining traction
Q2 takeaway and shipments reinforce full year net Q2 takeaway and shipments reinforce full year net sales growth of +3sales growth of +3--4%4%
Commodity visibility and continued consumer Commodity visibility and continued consumer investmentinvestment
EPS diluted excluding items affecting comparability, EPS diluted excluding items affecting comparability, $1.85 $1.85 -- $1.90$1.90
104
2009 preliminary thoughts2009 preliminary thoughts
Net Sales consistent with longNet Sales consistent with long--term growth rateterm growth rate−− Focus on core in USA, filling innovation pipelineFocus on core in USA, filling innovation pipeline
−− Benefit from higher levels of consumer investmentBenefit from higher levels of consumer investment
−− DeDe--emphasize snacks, refocus refreshmentemphasize snacks, refocus refreshment
−− International contributes to growthInternational contributes to growth
Operating EPSOperating EPS−− Higher costHigher cost--ofof--goods given commodity outlookgoods given commodity outlook
−− Continued investment in core brands, key Continued investment in core brands, key international marketsinternational markets
−− Show some EPS growth, but not at longShow some EPS growth, but not at long--term term growth rategrowth rate
105
Business generates strong cash flowBusiness generates strong cash flow
$788$723
$779$739*
2004 2005 2006 2007
Cash Flow from OperationsCash Flow from Operations
*Excludes $277m pension contribution*Excludes $277m pension contribution
106
Cash usage prioritiesCash usage priorities
Preserve debt rating in current credit marketPreserve debt rating in current credit market
Global Supply Chain Transformation Program usesGlobal Supply Chain Transformation Program uses
BoltBolt--on acquisitionson acquisitions
Modest dividend growthModest dividend growth
ShortShort--TermTerm
107
Cash usage prioritiesCash usage priorities
BoltBolt--on acquisitionson acquisitions
Dividends inDividends in--line with EPS growthline with EPS growth
Share repurchasesShare repurchases
LongLong--TermTerm
108
AgendaAgenda
Hershey business overviewHershey business overview
Historical performanceHistorical performance
LongLong--term growth ratesterm growth rates
ConsumerConsumer--driven demand modeldriven demand model
Core growth opportunitiesCore growth opportunities
Innovation processInnovation process
International expansionInternational expansion
Financial updateFinancial update
WrapWrap--upup
109
The Hershey Company has great brands, business system, The Hershey Company has great brands, business system, competes in good categorycompetes in good category
Confident in 3Confident in 3--5% long5% long--term topterm top--line growthline growth
—— Reinvestment in USA showing tractionReinvestment in USA showing traction
—— New consumer demand approach will be beneficialNew consumer demand approach will be beneficial
—— International growth to continueInternational growth to continue
GSCT and other cost initiatives help offset commodity GSCT and other cost initiatives help offset commodity volatility, fund investmentvolatility, fund investment
New longNew long--term Operating EPS growth range of 6term Operating EPS growth range of 6--8%, with 8%, with modest growth in 2009modest growth in 2009
SummarySummary
110
Reconciliation of GAAP and NonReconciliation of GAAP and Non--GAAP GAAP informationinformation
Appendix I
For the y ea rs ended December 31, Income Income Inco me
Net P er Sha re- Net Per Sha re- Net Per Share-In mi llions of do llars excep t per share amounts EBIT I ncome Diluted EBIT I ncome Diluted EBIT Income Diluted
Resu lts in accordance with GAAP $4 58.8 $ 214.2 $0.9 3 $9 92.6 $ 559.1 $2. 34 $8 53.6 $488. 5 $1. 97Items affecting comparabil ity: Business real ignment charges includ ed in cost of sales 1 23.1 80. 9 0. 35 (3.2 ) (2. 0) (0 .01) 22.5 13 .4 0 .05 Business real ignment charges included in selling, market ing and administrative ("SM &A") 12.6 7. 8 0. 03 0.3 0. 2 - - - - Business real ignment and impairment charges , net 2 76.9 178. 9 0. 77 14.5 9. 3 0 .04 96.5 60 .7 0 .25
Non-GAAP resu lts exclu ding i tems affecting comparabi lity $8 71.4 $ 481.8 $2.0 8 $1,0 04.2 $ 566.6 $2. 37 $9 72.6 $562. 6 $2. 27
For the y ea rs ended December 31, Income Income Inco me
Net P er Sha re- Net Per Sha re- Net Per Share-In mi llions of do llars excep t per share amounts EBIT I ncome Diluted EBIT I ncome Diluted EBIT Income Diluted
Resu lts in accordance with GAAP $8 76.6 $ 574.6 $2.2 4 $7 67.4 $ 439.2 $1. 66 $6 83.0 $393. 9 $1. 43Items affecting comparabil ity: Business real ignment charges included in co st o f s ales - - - 2.1 1. 3 - 6.4 4 .1 0 .01 Costs to ex plore the sale of the Company includ ed in SM&A - - - - - - 17.2 10 .9 0 .04 Business real ignment and impairment charges , net - - - 23.4 14 .2 0 .05 27.6 17 .4 0 .06 Gain on sale o f b usiness - - - (8.3 ) (5. 7) (0 .02) - - - Tax provis ion adjustment - (61. 1) (0. 24) - - - - - - Cumu lative effect of acco untin g ch ang e - - - - 7. 4 0 .03 - - -
Non-GAAP resu lts exclu ding i tems affecting comparabi lity $8 76.6 $ 513.5 $2.0 0 $7 84.6 $ 456.4 $1. 72 $7 34.2 $426. 3 $1. 54
2004 200 3 200 2
Reconcil iatio n o f GAAP and Non-GAAP Informa tion
2007 200 6 200 5
111
Reconciliation of GAAP and Reconciliation of GAAP and NonNon--GAAP InformationGAAP Information
$2.08$2.08
$1.15$1.15
$0.93$0.9320072007
$1.85 $1.85 -- $1.90$1.90Expected EPSExpected EPS--Diluted from Diluted from Operations* Operations*
EPSEPS--Diluted from Diluted from Operations*Operations*
$0.39 $0.39 -- $0.42$0.42Total Business Total Business Realignment and Realignment and Impairment ChargesImpairment Charges
$1.43 $1.43 -- $1.51$1.51Reported / Expected Reported / Expected Diluted EPSDiluted EPS
20082008
*From operations, excluding realignment and one*From operations, excluding realignment and one--time costs.time costs.These nonThese non--GAAP financial measures, as shown in the reconciliation above, aGAAP financial measures, as shown in the reconciliation above, are used in evaluating results of operations for internal purposere used in evaluating results of operations for internal purposes. These s. These nonnon--GAAP measures are not intended to replace the presentation of fiGAAP measures are not intended to replace the presentation of financial results in accordance with GAAP. Rather, the Company belnancial results in accordance with GAAP. Rather, the Company believes ieves exclusion of such items provides additional information to invesexclusion of such items provides additional information to investors to facilitate the comparison of past and present operationstors to facilitate the comparison of past and present operations. .
Appendix II
112