David F. Byron, Director

COMMUNITY SERVICES DEPARTMENT

To enhance the quality of life of the community by facilitating access to and delivery of the following citizen initiated services: health, agricultural extension, library, veterans, community assistance, transportation, and parks, recreation and culture.

MISSION STATEMENT

Dave Byron, Director

Community Services

Department OverviewCommunity Assistance provides assistance to

indigent and needy residents. Staff coordinates and develops the various community services of federal, state and local agencies and the citizens of the county for more efficient use and delivery of community resources.

Cooperative Extension Service is a partnership between the University of Florida and Volusia County Government to provide educational programming: natural resources, livestock, commercial horticulture, urban horticulture, 4-H programs and family and consumer counseling.

Library Services collects, organizes and provides a quality selection of books and other materials and programs to residents and visitors.

Parks, Recreation and Culture provides recreation programs, parks and other facilities that embrace Environmental, Cultural, Heritage and Outdoor (ECHO) activities and sites.

Veterans Services provides U.S. military veterans and their dependents assistance in obtaining earned federal benefits. Veterans are counseled on the rules and regulations governing benefits and provided follow-up action as required.

Votran is a mass transit service which implements policy on public transportation. The countywide transportation system coordinates fixed routes, paratransit and trolley service.

Department Overview

Department OverviewVolusia County Health Department is an agency

of the state. Its mission is to promote, protect, maintain and improve the health and safety of Volusia County residents and visitors. The Health Department is a partnership between Volusia County Government and the state. Both entities provide funding and facilities to care for our citizens.

The Director, Operations Manager and Administrative Aide are the administrative arm of the department, which provides administrative direction and support services for the activities within the divisions.

Community Services DepartmentBudget and Staff

Budget

Division Total

Agriculture Center 846,896

Community Assistance 32,994,668

Health Department 2,487,910

Library Services 23,516,620

Parks, Recreation & Culture

13,064,270

Veterans Services 577,013

Votran 20,070,816

Department Total 93,558,193

Staff

Division Total

Agriculture Center 14

Community Assistance 41

Health Department 286.19 FTE

Library Services 186.5 FTE

Parks, Recreation & Culture

106.27 FTE

Veterans Services 8

Votran 221.75 FTE

Department Total 863.71 FTE

Division of Community AssistanceDona DeMarsh Butler, Director

Community Assistance

Community AssistanceHuman Services4 locations – DeLand, Daytona Beach, New

Smyrna Beach, Orange CityEmergency assistance for:

Rent, mortgageUtility paymentsPrescription and medicalDentalTransportation

Indigent burialsFamily self-sufficiencySummer foodIndigent – hospital and nursing home costs

Community AssistanceHousing and GrantsHomeownership

Down payment assistanceHome rehabilitation

Minor and substantialNeighborhood StabilizationCommunity developmentHomeless servicesAlcohol/drug abuse and mental healthChildren and familiesAnti-drug programs

Community AssistanceSection 8Housing Choice Voucher

UtilitiesFamily Self-sufficiencyHome ownership

Cooperative Extension ServiceDavid Griffis, Director

Cooperative Extension Service

Cooperative Extension Service

MissionFlorida Extension partners with communities to provide quality, relevant education and research-based expertise to foster healthy people, environments, and economies, as well as to provide a family-friendly educational and entertainment venue which will foster a positive economic impact for Volusia County.

Cooperative Extension Service

Extension is a partnership between state, federal, and county governments to provide scientific knowledge and expertise to the public.

The University of Florida(UF), together with Florida A&M University (FAMU), administers University of Florida IFAS Extension.

Cooperative Extension Service

6 Agents (60% UF, 40% County)1 Agent (100% funded by County)7 Support Staff (funded by the County)2 Program Assistants (funded by UF)350+ Volunteers (Master Gardeners, 4-H, Lake

Watch, Advisory Committees)

Library ServicesLucinda Colee, Director

Library Services

Library ServicesHistory

Founded in 1961 to provide free access to all library resources by Volusia County residents. Local boards and local financing continued.• 1972 – County-wide unified library service was

approved by Volusia County Council.

Library MissionThe Library Services mission is to provide citizens and visitors with exceptional library services that facilitate personal growth, economic development, and quality of life, strengthening community pride and countywide identity and partnerships.

Library Services - LocationsLibrary Services - Locations

Regional Libraries

Full Service Community Branches

Library Support Center

Community Branches

6- Regional branches2- Full-service branches5 – Community branches1 – Library Support Center

Library ServicesLibrary Hours

◦ 6 Regional branches –open 7 days a week and 4 evenings

(60 hours per week) (Daytona Beach Regional, Port Orange, Ormond Beach, DeLand, Deltona, and

New Smyrna Beach)

◦ 2 Full-service branches – open 6 days per week (52 hours per week) DeBary and Edgewater

◦ 5 Community branches – open 5 days per week (Lake Helen, Pierson, Oak Hill Dickerson Heritage-DB, and Orange City)

Parks, Recreation and CultureTim Baylie, Director

Parks, Recreation and Culture

Parks, Recreation and Culture

MissionProvide quality Ecological, Cultural, Historical, and Outdoor experiences through a wide variety of parks, trails and unique resources to our community and visitors.

Parks, Recreation and Culture

• $8.5 million annual budget• 42 facilities/sites covering more than 11,083

acres, 51 miles of trails• 74 fulltime, 201 part time staff, many dedicated

volunteers• 24/7-365 coverage• Recreation programs: Adult, youth, senior,

sports, school recess, summer, special events, eco tours and clinics• Cultural/historical: Liaison to advisory boards, art

in public places, community cultural grant, management of historic sites, and outreach programs

Veterans ServicesMike White, Director

Veterans Services

Veterans Services Mission

To serve America’s veterans, their spouses, and their families with dignity and compassion. To be their principal advocate in ensuring they receive the benefits to which they are entitled and to promote the health, welfare, and quality of life of all veterans in recognition of their service to this nation.

Veterans ServicesLocations

DeLand 123 W. Indiana Avenue

Daytona Beach 250 N. Beach Street

Orange City 2765 Rebecca Lane

New Smyrna Beach 107 E. Canal Street

VotranSteve Sherrer, General Manager

VotranServices Provided

• Fixed Route Bus Service• Door-to-Door Paratransit Service• Vanpool Service• Flex Service• Trolley Service• Emergency Movements

VotranFacilities

950 Big Tree Road – Mobility Management CenterDaytona Beach ITF – 701 Earl StreetTransfer Plaza – 207 Mary McCloud Bethune Blvd.

West Side Facility – Osteen Public Works FacilityPedestrian Crosswalk – Ocean Center Garage to

Ocean Walk ShoppesSouth Swallow Tail Transfer Point – S. Swallow

Tail Drive between Village Trail & Butterfly Blvd. Port Orange

Volusia County Health DepartmentDr. Bonita Sorenson, Director

Major Issues facing the department

The challenge of providing quality service to a growing number of citizens with declining resources…DOING MORE WITH LESS.•Looking for efficiencies through technology, new processes, partnerships

• Examples: Library lending machines, Lorick study, GBA scheduling and workflow system, working cooperatively with other agencies, volunteers, etc.

•Reducing service levels but with least impact to citizens.•There will be further reductions in the future.