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Datacard SD/CD Series Card PrintersInstallation and Administrators Guide
April 2013
Part No. 527249-001 Rev. C
NoticePleasedonotattempttooperateorrepairthisequipmentwithoutadequatetraining.Anyuse,operation,orrepairyouperformthatisnotinaccordancewiththeinformationcontainedinthisdocumentationisatyourownrisk.
Proprietary NoticeAlldrawingsandinformationhereinarethepropertyofDataCardCorporation.Allunauthorizeduseandreproductionisprohibited.
Trademark AcknowledgmentsDatacardisaregisteredtrademarkandservicemarkofDataCardCorporationintheUnitedStatesandothercountries.SDandCDaretrademarksofDataCardCorporation.WindowsisaregisteredtrademarkofMicrosoftCorporation.Allotherproductnamesarethepropertyoftheirrespectiveowners.
DatacardGroup11111BrenRoadWestMinnetonka,MN553439015Phone:9529331223Fax:9529337971www.datacard.com
2012,2013DataCardCorporation.Allrightsreserved.PrintedintheUnitedStatesofAmerica.ii
Revision Log SD/CD Card Printers Installation and Administrators Guide
Revision Date Description of Changes
A June 2012 First release of this document.
B November 2012 Updates for XPS printer driver v. 4.0
C April 2013 Updates for XPS printer driver v. 4.1iii
iv
Contents
Chapter 1: Installation______________________________________________________________ 1PC Requirements_______________________________________________________________ 1Network Requirements _________________________________________________________ 2USB Requirements ______________________________________________________________ 2Site Requirements ______________________________________________________________ 3Electrical Requirements ________________________________________________________ 4Secure Printing Requirements ___________________________________________________ 4Set Up the Printer _______________________________________________________________ 5
Prepare the Printer _________________________________________________________ 5Remove Packing Material from the Printer _______________________________ 5Load Cards_____________________________________________________________ 6Load Print Ribbon _______________________________________________________ 8Load the Cleaning Sleeve _______________________________________________ 9Install the Ribbon Cartridge______________________________________________ 9
Install Optional Equipment _________________________________________________ 10Install a Large Output Hopper __________________________________________ 10Install the 200-Card Input Hopper _______________________________________ 12 Install the Optional Cable Lock_________________________________________ 13
Use the Card Printer Driver ____________________________________________________ 13Use OpenCard Data Format ___________________________________________________ 13
Chapter 2: Elements of Card Design _______________________________________________ 15Basic Card Design ____________________________________________________________ 15Printing Design ________________________________________________________________ 16
Color Printing______________________________________________________________ 16Full-Panel Ribbon ______________________________________________________ 16Short-Panel Ribbon_____________________________________________________ 16Split-Ribbon Color Printing ______________________________________________ 16Manage Color_________________________________________________________ 17Print Text in Color ______________________________________________________ 17Print Graphics in Color__________________________________________________ 17
Monochrome Printing______________________________________________________ 18Monochrome Printing with Full-Color Ribbon_____________________________ 18Monochrome Ribbon __________________________________________________ 18Print Text in Monochrome ______________________________________________ 19
Print Bar Codes ____________________________________________________________ 19Bar Code Guidelines ___________________________________________________ 20Test Bar Codes_________________________________________________________ 21Card Design Changes That Affect Bar Codes____________________________ 21Printing Bar Codes with the Card Printer Driver ___________________________ 22
Apply Topcoat ____________________________________________________________ 23v
Non-Printing Areas_________________________________________________________ 23Standard Magnetic Stripe Non-Printing Area ____________________________ 24Standard Smart Card Non-Printing Area_________________________________ 24Custom Non-Printing Areas _____________________________________________ 24
Card Layout ______________________________________________________________ 25Margins _______________________________________________________________ 25Backgrounds __________________________________________________________ 26Image Placement _____________________________________________________ 26
Magnetic Stripe Design________________________________________________________ 27Magnetic Stripe Data Formats______________________________________________ 27
Three-Track Option (ISO/IAT)____________________________________________ 27Single-Track Option (JIS)________________________________________________ 28
Magnetic Stripe Coercivity _________________________________________________ 29Smart Card Design ____________________________________________________________ 30
Smart Card Codes on the Printer Label _____________________________________ 30Single-Wire Smart Card ____________________________________________________ 31Smart Card Processing Requirements _______________________________________ 31
Settings for Card Design in Printer Manager ____________________________________ 31
Chapter 3: Printer Manager________________________________________________________ 33Printer Manager_______________________________________________________________ 33
Access the Printer Manager________________________________________________ 33Printer Manager User Access Levels_________________________________________ 35
WebUser ______________________________________________________________ 35WebAdmin ____________________________________________________________ 35WebService ___________________________________________________________ 35
Print a Printer Manager Page_______________________________________________ 36Use the Printer Manager ___________________________________________________ 36
Status Menu ___________________________________________________________ 37Printer Setting Menu____________________________________________________ 38Troubleshooting Menu _________________________________________________ 58Personalization Tools Menu _____________________________________________ 63 Maintenance Menu ___________________________________________________ 64Log Out Menu _________________________________________________________ 65
Chapter 4: Supplies and Parts _____________________________________________________ 67Print Ribbon___________________________________________________________________ 68
Color Print Ribbon _________________________________________________________ 68Full-Panel Color Print Ribbon ____________________________________________ 68Short-Panel Color Print Ribbon __________________________________________ 68Color Print Ribbon Kits __________________________________________________ 68
Monochrome Print Ribbon _________________________________________________ 69Monochrome Print Ribbon Kits __________________________________________ 69Ribbon Saver __________________________________________________________ 70
Print Ribbon Storage Guidelines ____________________________________________ 70vi
Cards ________________________________________________________________________ 71Card Size _________________________________________________________________ 71Card Material _____________________________________________________________ 71Pre-Punched Cards _______________________________________________________ 71New Cards for Color Printing _______________________________________________ 72Adhesive-Backed Cards ___________________________________________________ 72Card Quality Guidelines ___________________________________________________ 72
Card Surface __________________________________________________________ 72Card Handling_________________________________________________________ 73Card Storage__________________________________________________________ 73
Replacement Parts ____________________________________________________________ 74Printhead Cartridge _______________________________________________________ 74Print Ribbon Cartridge _____________________________________________________ 74Cleaning Roller Spindle ____________________________________________________ 74
Cleaning Supplies_____________________________________________________________ 75Large Output Hopper__________________________________________________________ 75200-Card Input Hopper ________________________________________________________ 75Cable Lock Option ____________________________________________________________ 75Power Supply _________________________________________________________________ 75Cables and Power Cord _______________________________________________________ 76
Data Cables ______________________________________________________________ 76USB Cable _____________________________________________________________ 76Network Cable ________________________________________________________ 76Smart Card Cable _____________________________________________________ 76
Power Cord _______________________________________________________________ 77vii
viii
aptureandorganizethe WindowsServer2008,64bit WindowsServer2003,32bit
USB2.0portorEthernetnetworkconnection IDsoftwareorothercardproductionsoftwaretoc
datatoappearoneachcardChapter 1: Installation
ThischapterdescribessystemrequirementsandprovidessetupinstructionsfortheDatacardSD/CDSeriesCardPrinters.
Yourinstallationmayhaveadditionalrequirementsforacardproductionenvironment.Talktoyoursystemadministratortodeterminetheoptimumlocationforcardproduction.
PC RequirementsUseaPCthatmeetsorexceedsthefollowing: A32or64bitprocessor,runningat2GHzorfaster 2GBormorememory(RAM)andatleast1GBfreespaceontheharddrive Oneofthefollowingsupportedoperatingsystems:
Windows8,32or64bit Windows7,32or64bit WindowsXP,32bit,ServicePack3 WindowsServer2012
Fordriverinstallationtroubleshootingandcardproductiontroubleshootinginformation,refertoyourprintersDriverGuideandUsersGuide.SD/CD Installation and Administrators Guide 1
Network RequirementsYoucanconnectmanynetworkprinterstoonePC.Themaximumnumberofprintersdependsonthecapacityofthenetworktodeliverdatatotheprinter.Toinstallaprinteronanetwork,thefollowingcomponentsarerequired: AnEthernetnetworkthatusestheTCP/IPprotocolandcanrunat100
megabitspersecond,alsocalled100baseT.Printersalsosupport10baseT. AnEthernetcabletoconnecttheprintertothenetwork.AnEthernetcableis
notsuppliedwiththeprinter. APCthatmeetsthePCRequirementsdescribedonpage1,andis
connectedtoandcommunicatingwiththenetwork.
USB RequirementsYoucanconnectuptoeightcardprinterstoaPCusingUSBcables.ToinstallaprinterusingaUSBconnection,thefollowingcomponentsarerequired: AhighspeedUSBport.USB2.0isrequired. AUSBcabletoconnecttheprintertothePC.AUSBcableissuppliedwiththe
printer. APCthatmeetsthePCRequirementsdescribedonpage1.IfyouneedtoconnecttwocardprinterstoaPCwithoneUSBport,useasingle,independentlypoweredUSBhubtowhichyoucanconnectbothprinters.2 Installation
Site RequirementsSetupandusetheprinterinanenvironmentthatmeetsthefollowingrequirements. Providespacefortheprinter
andforclearancearoundtheprinter.Theprinterdimensionsandclearanceareaareshowninthefollowingtable.
Placetheprinterinanenvironmentwithtemperaturesrangingfrom60to95F(15to35C).
Useasinglephase,3wire,groundedreceptacle. Placethesystemanditssuppliesinacleanofficeenvironment,keepingpaper
andforeignmaterialsofftheequipment. Placetheprinteronasturdy,levelsurface.
PrinterModel
Dimensions (inches/mm)
A B C D E F G
SD26010.00254
8.80224
4.00102
6.85174
4.00102
15.37390
4.00102
SD260L and SD360 with Smart Card
10.00254
8.80224
4.00102
6.85174
4.00102
21.21539
4.00102
CD80010.00254
8.80224
4.00102
6.85174
4.00102
21.21539
4.00102
CD800 with optional multi-card hopper
N/A 14.5369
8.00203
16.5419
15381
27.5699
4.00102
Options such as a large output stacker and 200-card input hopper add height to the printer. Additional clearance is required when using these options.SD/CD Installation and Administrators Guide 3
Placetheprinterawayfromdirectsunlight. Donotplacetheprinternearheatingducts,fans,orotherairvents. Donotusetheprinterforpurposesotherthantheintendeduse.
Electrical RequirementsTheENERGYSTARratedpowersupplydetectstheinputvoltageandworkswithintherangestated.
TheprinterisENERGYSTARqualifiedonlywhenusedwiththeincludedpowersupply.
Secure Printing RequirementsSecureprintingconsistsofencryptingprintcommandsandcarddataandtransmittingtheinformationsecurelyfromthePCtotheprinter.Touseencryption,yourprintermustsupportsecureprinting.Printersthatsupportsecureprintingareshippedwithsecureprintingenabled.RefertoBehavioronpage42formoreinformationonusingthePrinterManagerwebservicetospecifyprintersecuritysettings.WhenyouusetheXPSCardPrinterDriver,thedriverusesthemostsecureprintingprotocolenabledintheprinter.Formoreinformation,refertoyourcardprintersDriverGuide.Ifyourcardproductionsiterequiressecureprinting,usethefollowing: DatacardSD260L,SD360,orCD800cardprinterswithsecureprintingenabled
APCthatmeetsthePCrequirementscitedearlierinthissection EthernetandUSBconnectionsthatmeettherequirements InternetExplorerVersion5.5ornewerinstalledonthePC
Printer Model Electrical Requirements
CD800110-240V/50-60 Hz/3.0 Amp
SD360
TheSD260andearliermodelsofSDandCDprintersdonotsupportsecureprintingandhandleonlynonsecureprinting.Youcaninstallamixofsecureandnonsecureprinters,butmakesuretoconnectandinstalleachsecureprintertotheappropriatehostPCduringinstallation.4 Installation
Set Up the PrinterThissectionprovidesinformationaboutsettinguptheprintertoprintcards.Setupincludesthefollowing: PreparethePrinter InstallOptionalEquipmentonpage10 UsetheCardPrinterDriveronpage13orUseOpenCardDataFormaton
page13Prepare the Printer
Topreparetheprintertoprintcards,removeanypackingmaterial,loadblankcardstockintotheinputhopper(optional),loadprintribbon,andloadacleaningsleeveontotheprintcartridge.
Remove Packing Material from the Printer
1. Unlocktheprinterandopentheprintersuppliesaccessdoor.
2. Removethepackingmaterialinsertedbehindthemulticardhopper.
3. Closetheprintersuppliesaccessdoor.
Requiredonlyonprinterswiththeoptionalmulticardhopper.SD/CD Installation and Administrators Guide 5
Load Cards
Single Hopper
Ifyouareusingamanualfeedprinter,skipthisstepandkeepasupplyofblankcardsclosetotheprinter.Forprinterswithaninputhopper,dothefollowing:1. Opentheinputhopper.2. Loadthecardsintotheinput
hopper.(Fanthecardsbeforeplacingtheminthehopperoptional.)
Insertmagneticstripecardswiththestripedownandtowardtherightsideoftheinputhopper.
Insertsmartcardswiththesmartcardchipontoptowardthebackofthehopper.
3. Closetheinputhopper.6 Installation
Optional Multi-Card Hopper
1. Unlocktheprinterandopenthemulticardhopper.
2. Loadthecardsintothehoppers.TheinputhoppersarelabeledH1throughH6.Youcanloadupto100cardsintoeachhopper.(Fanthecardsbeforeplacingtheminthehoppersoptional.) Insertmagneticstripe
cardswiththestripedownandtowardtherightsideoftheinputhopper.
Insertsmartcardswiththesmartcardchipontoptowardthebackofthehopper.
3. Closethemulticardhopperandlocktheprinterwhenyoufinishloadingcards.SD/CD Installation and Administrators Guide 7
Load Print Ribbon
Loadtheribbonwhenyouinstalltheprinterandwhentheribbonrunsout.1. Unlocktheprinterandopentheprintersuppliesaccessdoorontheoptional
multicardhopper.2. Opentheprintercover.
3. Removetheprintribboncartridge.4. Loadafullrollofprintribbonontothe
spindleclosesttothecartridgehandle.5. Placetheemptyspoolonthespindle
withtheblackgear.6. Windtheemptyspoolcounterclockwise
onefullturn.8 Installation
Load the Cleaning Sleeve
Loadanewcleaningsleevewitheachnewrollofprintribbon.Theprintershipswiththecleaningrollerspindleinstalledontheprintribboncartridge.1. Removethecleaningrollerspindlefrom
theribboncartridgeandslidethespindleintothecontinuouscleaningsleeve(a).
2. Placethespindlewithcleaningsleeveontotheribboncartridge(b).
3. Removetheprotectivewrapperfromthecleaningsleeve(c).
Install the Ribbon Cartridge
Installtheassembledprintribboncartridgeintotheprinter.1. Opentheprintercover.2. Holdtheprintribboncartridgebythehandleandloweritintotheprinter
withthehandletowardthefrontoftheprinter.
3. Makesurethattheribboncartridgeiscorrectlypositionedintheguides.4. Closetheprintercover(andthesuppliesaccessdoorontheoptionalmulti
cardhopper).Locktheprinter,ifnecessary.SD/CD Installation and Administrators Guide 9
Install Optional Equipment
Youcaninstalladditionalequipmentontheprinterdependingonyourrequirements.
Install a Large Output Hopper
Theoutputhopperincludedwiththeprinterholdsabout25cards.Theprinteralsocanbeusedwithanoptionallargeoutputhopperthatholdsupto100cards.Thelargeoutputhopperkitincludestwobasesectionsandthelargeoutputhopper.Thetwobasesectionsarethesame;turnthembacktobacktousethem.Eachbasehashooks(markedbygreencircles)toattachittotheprinterbase.
Youcanremovethestandardhopperandattachthelargeoutputhopperwithoutusingtools.
Base Sections
Large Output Hopper10 Installation
Dothefollowingtoattachtheprintertothebases,andtoinstallthelargeroutputhopper.1. Positiononebasesectionwiththeopenendfacingthebackoftheprinter.2. Lifttheprinteroverthebasesection.3. Alignthetabsinthebasewiththeslotsinthebottomoftheprinter.4. Pushuptoinsertthefourtabsintheslots,andthenpushthebaseforwardto
lockittotheprinter.5. Positiontheotherbasesectionwiththeopeningfacingthefrontofthe
printer.
6. Pushuptoinsertthefourtabsintheslotsandthenpushthebasebacktolockittotheprinter.
7. Removethe25cardoutputhopperfromtheprinter.Slideitout,similartoadrawer.
8. Slidethe100cardoutputhopperintotheassembledbaseandprinter.Makesurethatthetabs(shownincirclesintheillustration)securethehoppertotheprinter.
HINTS&TIPS Thebasesectionscontaindrawers,usefulforholdingcards,cleaningswabs,
orotherfrequentlyuseditems.Thedrawerscanbeopenedfromeithertheleftorrightsideoftheprinter.
Thebaseandlargeoutputhopperremainattachedwhentheprinterismovedorcarried.SD/CD Installation and Administrators Guide 11
Install the 200-Card Input Hopper
Thestandardinputhoppercanholdabout100cards.Someprinterscanbeupgradedtousea200cardinputhopper.The200cardinputhopperkitincludesthelargerhopperwithanattachedcover.Thestandardhopperiseasilyremovedandthe200cardhoppercanbeinstalledwithoutusingtools.1. Opentheinputhopper.2. Pressthereleasetab
locatedonthebackwallofthehopperwhileliftingthehopperupandofftheprinter.
3. Installthe200cardinputhopperbyaligningthetabswiththeslotsontheprinter.
4. Pushthehopperdownuntilitclicksintoplace.
5. Loadupto200cardsinthehopperandclosethehoppercover.Theprinterisreadytoprintcards.
Hopper release tab12 Installation
Install the Optional Cable Lock
Thecablelockisauserinstalledfeaturethatdoesnotrequirespecialtoolstoinstall.ThepackagecontainsaKensingtonlockwithkeys,instructions,andametalsecurityplate.ThesecurityplateisinstalledintheprinterandisdesignedtoaccommodatetheTbaroftheKensingtonlock.1. Preparetheprinterbyinstallingthemetalsecurityplate:
A. Tiptheprinteronitsrightside.B. Locatethesecurityplate
receptacleontheundersideoftheprintertowardthebackleftside.
C. Insertthesecurityplateintothereceptaclewiththeopenendtowardtheprinter.
2. Followtheinstructionsincludedwiththelocktocompletetheinstallation.
Use the Card Printer DriverTheCardPrinterDriverusesMicrosoftXPSprinttechnologytosupportprintingfromcurrentlyavailableapplications.Italsosupportsapplicationsdevelopedusingsupportedoperatingsystems.IfyouplantousetheCardPrinterDriver,refertoyourprintersDriverGuideforcompleteinformation.
Use OpenCard Data Format
TheOpenCardDataFormatoptioncanbeenabledatthefactoryorthroughafieldupgradeonanSD/CDseriescardprinter.FormoreinformationaboutsettinguptheOpenCardoption,refertotheSDandCDSeriesCardPrintersOpenCardDataFormatGuide.
TheOpenCardData FormatisnotsupportedbytheCardPrinterDriver.SD/CD Installation and Administrators Guide 13
14 Installation
Thelayoutofthedata.Chapter 2: Elements of Card DesignCarddesignisthenamegiventothecombinedfeaturesoftheprocessedcards.
Thischapterprovideshelpfulinformationaboutcarddesign,including: BasicCardDesignonpage15 PrintingDesignonpage16 MagneticStripeDesignonpage27 SmartCardDesignonpage30 SettingsforCardDesigninPrinterManageronpage31
Basic Card DesignCarddesignincludes: Optionalcolorprinting,if
available.
Thevarioustypesofdata,suchasnameandaccountnumber,andspecialfeaturessuchasmagneticstripeorsmartcardchip.SD/CD Installation and Administrators Guide 15
Printing DesignColor Printing
Colorprintribbonisavailableinfullpanelandshortpanelstyles.Full-Panel Ribbon
Fullpanelcolorprintingusesaprintribbonwiththreecolorpanels:Y(yellow),M (magenta),andC(cyan).TheribbonalsoincludesaK(black)panelandaT(topcoat)panel.TheprinterappliestheYMCcolorpanelstothecardfirst,printsblackcomponentsusingtheKpanel,andthenappliestheT(topcoat)toprotectthecolorimagefromdamage.
Short-Panel Ribbon
Colorprintribbonalsoisavailableinashortpaneloption.Thecolorareaforshortpanelribbonis1.57inches(40mm).Theymcpanelsofshortpanelribbonareapproximatelyhalfthelengthofafullcard.(Inthisguide,ymcinlowercase,insteadofYMC,referstoshortpanelcolorpanels.)Whenyouprintwithshortpanelprintribbon,youdefinethelocationofthecolorareainthecarddesign.Colorprintingbeginswhenthesoftwaredetectsacolorpixelandcontinuesforthelengthoftheymcpanels.
Split-Ribbon Color Printing
Splitribboncolorprintingletsyouusefewerribbonstoprintcardsincolor.ItisavailableonlywiththeCardPrinterDriver.RefertoyourprintersDriverGuideforinformationonhowtospecifysplitribboncolorprinting.Splitribboncolorprintingusesasingleribbonpanelsetfromafullcolorribbontoprintbothsidesofacard,ratherthantwoorthreepanelsets.Theribboncanbeafullpanelorshortpanelcolorribbon.Theorderinwhichthecolor,black,andtopcoatsectionsofthepanelsetareusedtoprintthecarddependsonthetypeofribboninstalledintheprinterandthesplitribbonoptionselectedonthedriverPrintingPreferenceswindow.
Mosttypesofcards,includingcardswithmagneticstripesandsmartcards,canbeprintedusingsplitribbonprinting.Optionsforcolor,monochrome,andtopcoatingareavailablewhenyouusesplitribbonprinting.16 Elements of Card Design
Manage Color
ColormanagementistheprocessofmakingcoloronthePCmonitorandprintedcardappearassimilaraspossible.Forcolormanagement,thecardprinterusesthesRGBcolorstandard(standardRed,Green,andBluecolorspace).
Print Text in Color
Theprintercanprinttextinanycolor.Smallcharactersarelikelytobemorereadableiftheyareformattedasblackandprintedwiththeblack(K)panel.Theprintersupports6pointorlargertextwithasansseriffont.
Print Graphics in Color
Theprinterproducesfullcolorimagesfrommosttypesofgraphics.ItcanuseBMP,JPEG,TIFF,andPNGfileformatsforphotosandlogos.Vectorgraphics,suchasWMFandSVGfiles,havecomponentssuchasshapeswithlinesandfills.ComponentsdefinedasblackinthefilenormallyprintwiththeKpanel.Becausetheprinterusestheprintribbonpanelsinsequence(YMCfirst,thenK),blackimagescanprintovercolorgraphics.Forthebestappearanceofcolorgraphics,ortopreventbackgroundsthatareblackfromprintingovercoloredimages,useacolorthatappearsblackbutisnot,sothatallpartsofanimageprintwiththeYMCpanels.Forexample,intheRGBcolorspace,0, 0,0isblack(andprintswiththeKpanel),but0,0,5isnotblack(andprintswiththeYMCpanels).
Types of Color Images
Cardscanincludebothcolorphotosandacolorlogoortext.Thelogoisusuallythesameoneachcard,andthephotoisunique.Followtheseguidelinestoobtainthebestresultsforprintingbothlogoandphotos. First,checkthecolorqualityofthephotos:
Adjusttheimagecapturesystemtogetthebestqualityphotos;workwithdistance,lighting,andcamerasettingstoobtainconsistent,highqualityphotos.
Evaluatethequalityofprintedphotosaftertheimagecapturesystemisoptimized.SD/CD Installation and Administrators Guide 17
Next,evaluatetheothercolorareasofthecard,suchastextorlogo: Checkyourcardproductionapplicationforsettingsthatcanhelpimprove
theprintedcoloroftext. Useimageeditingapplications(suchasAdobePhotoshop)tochange
thecolorofalogofileforoptimalprinting. Contactyourserviceproviderforassistanceifthecardsdonothavethe
colorsyouwant.Monochrome Printing
Monochrome Printing with Full-Color Ribbon
Fullcolorprintribbonincludesablackpanel.TheblackpaneltransferstothecarddifferentlythantheYMCpanels.Textandbarcodesareusuallyprintedwiththeblackpanel.FullcolorprintribbonalsoprintsanymonochromeoronebitperpixelgraphicsusingtheKpanel.
Monochrome Ribbon
Monochromeribbonproducessinglecolorcards.Monochromeribboncanbeanyofthefollowing: Alternatingblackandtopcoatpanels(KTorKTTribbon)
Theprinterappliesblackandoneortwotopcoatpanelsonthesamesideofthecard.
Continuousblack(Kribbon) Acontinuouscolor,suchasgreenorsilver(alsoK
ribbon)ContinuousmonochromeprintingwithDatacardcertifiedribbonusestheRibbonSaverfeature.WithRibbonSaver,theprinterbeginsusingribbonatalocationthatcorrespondstotheleadingedgeofthecard.Theprintercontinuestospoolribbonforthelengthoftheimagebutnofarther.Theprinterleavesasmallmarginbetweeneachcardtoavoidimageoverlap.18 Elements of Card Design
Print Text in Monochrome
PrintingtextusingaKpanelcanmaketextlookcrisp,becauseitusesonlyonepanelforprinting.Finetextismorereadablewhenprintedwithmorepower.YousetthepowerusingthePrinterManager.RefertoPrinterSettingMenuonpage38formoreinformation.Thefontusedalsoaffectslegibility.Theprinterreliablyprints6pointArialfont.Bold,sansseriffontsaremorereadableafterprintingthanseriffonts,orfontswiththinstrokes,asshownatright.Intheexample,fontsthatprintwellareshowntowardthetopofthecard.
Print Bar Codes
Barcodedesignfollowsasetofstandardsbasedonthetypeofbarcodeproduced.Barcodescontainaseriesofblacklines(bars)separatedbywhiteareas(spaces).Eachcharacterofencodeddataisrepresentedbyasetofbarsandspaces.Abarcodestandardspecifieshowmanybarsandspacesencodeacharacter.Thestandardalsospecifiestheminimumsizeofthewhitearea,orquietzone,thatsurroundsthebarcode.Whenanapplicationprintsbarcodes,thedataissenttotheprinterasanimage.Theformatinwhichtheapplicationsendstheimagedetermineshowtheimageisrendered.Ifthedatasentisaonebitperpixelimage,suchaspureblackbarsonawhitebackground,thesoftwareprocessesitusingtheKpaneloftheprintribbon.Ifthedatacontainsapixelofcolorotherthanpureblackorpurewhite,suchasthevariouscolorsinaJPEGimage,itprocessestheimageusingtheYMCpanelsoftheprintribbon.SD/CD Installation and Administrators Guide 19
Bar Code Guidelines
Barcodesprintmoresuccessfullywhenyouobservethefollowingguidelines.Bar Code Placement
Maintaintherequiredquietzonearoundtheactualbarcode,asshownintheillustration.
Locatebarcodesatleast0.25inch(6.3mm)fromotherprintingandfromtheedgeofthecard.
Forbestresults,orientthecardsothebarsareparalleltothelongedgesofthecard,asshown.Thisorientationmostaccuratelyprintsreadablebarcodes.
Bar Code Size
Alowerdensitybarcodeiseasiertoread,becausethebarsarewiderandspacedfartherapart.
Thewidthofthenarrowelementsinthebarcodemustbelargeenoughtobereadconsistently.Thecapabilitiesofthebarcodereadermightinfluencethis.
Thebarcodemustbetallenoughtobereadundernormalconditions.Bar Code Print Settings
Toachievethebestqualityprintingandimprovethereadabilityofthebarcode,usetheK(black)panelofcolorprintribbontoprinttheblackbars.BarcodesprintedwithYMCpanelsarenotascrispandsharpasthoseprintedwithKonly.
InfraredreadersrequirethattheKpanelbeusedtoprintthebarcode. Barcodesareusuallymorereadablewhentheyareprintedwithlesspower. TheANSIstandardforbarcodequality(X3.182)assignsagradetoabarcode
toindicateitsreadability.ChooseaKpowervalueandbarcodesizetoproducethegradeyoursystemrequires.RefertoPrinterSettingMenuonpage38forinformationonsettingtheKpowervalue.20 Elements of Card Design
Test Bar Codes
Alwaystestthereadabilityofbarcodesunderproductionconditions.Factorstoconsiderinclude: Ifyouprintcardsoneatatime,printthesamplesusingthatmethod.Ifyou
printcardsinbatch(manycardssenttotheprinteratthesametime),useaproductionsizedbatchandevaluatecardsfromthebeginning,middle,andendofthebatch.
Useexactlythesamecardstockfortestingthatyouuseforproduction.Thecardstockcanaffectthereadabilityofbarcodes.Usually,awhitesurfacethatreflectslightinmanydirectionsisneeded.Testcardsbeforepurchasingproductionquantities.
Includeothercarddesigncomponentsthatyouuseinproduction,suchastopcoat.
Usethesamebarcodereadersasusershave,andtesteachcardmultipletimestosimulateanywearthecardmightexperience.Alsotestmultiplecards.
Card Design Changes That Affect Bar Codes
Ifyoumakesubstantialchangestothewayyouproducecards,reviewsetuptaskstomakesurethatcardscontinuetohavethequalityyourequire.Substantialchangesthatcanaffectbarcodesinclude: Changingfrombatchprocessingtoissuingsinglecards(orchangingfrom
issuingsinglecardstobatchprocessing).CheckfordifferencesinKprintingandfullcolorprinting.
Purchasinganewbrandofunprintedcards,whichcanchangethecolorofsomeimages.
Changingtoorfrompreprintedcards,whichcanchangethecolorofsomeimages.
Movingthecardprintertoanewlocation,whereenvironmentalchangessuchasamountoflightorrelativehumiditycanaffectimages,supplies,orprinteroperation.
Ifyouchangethedesignofyourcards,orifyoustartproducinganadditionalcarddesign,reviewsetuptaskstomakesurethateachdesignprintsasrequired.Testnewcarddesignsasdescribedinthisguide.Youmightidentifychangestoyourprocesstosupportproductionofmorethanonedesign.SD/CD Installation and Administrators Guide 21
Printing Bar Codes with the Card Printer Driver
IfyouusetheCardPrinterDriver,youcanusethedriversPrintingPreferenceswindowtospecifyasettingtodetectbarcodesembeddedinanimageandprinttheimageusingtheK(black)panelofacolorprintribbon.Whenthepreferenceisenabled,theprinterdetectsthe1D,2D,andPostalbarcodetypesshowninthefollowingtable.RefertotheprintersDriverGuideforinformationonspecifyingthissetting.
1-D Bar Codes: Postal Bar Codes:
Code 11 PostNet Code 39 Planet Code 39 Extended RM4SCC Code 93 AustraliaPost Code 128 IntelligentMail 2of5 Interleaved Codabar 2-D Bar Codes: Patch Code PDF417 EAN 8 Data Matrix EAN 13 QR Code UPC A Micro QR Code UPC E Add 2 Add 522 Elements of Card Design
Apply Topcoat
Fullcolorprintingfadesifitlackstopcoatprotection.Topcoatprotectstheprintedimageonthecard.Itisappliedasaneven,consistentfilm.Makesurethatallcolorprintingiscoveredwithtopcoat(exceptforareassuchasmagneticstripe,smartcardchip,orsignaturepanel).WhenaribbonwithatopcoatorTpanelisinstalled,theprintercanapplytopcoattothecardusingtheprinthead.Fullcolor(YMCKT),KT,andKTTribbonsincludetopcoatpanels.Topcoatmustberequestedbytheapplicationsendingthecardtotheprinter.Mostcardproductionsoftwarerequeststopcoatautomatically.
Non-Printing Areas
Thecarddesigncanhaveareaswhereprintingisnotallowed.Suchareasincludeamagneticstripe,signaturepanel,orsmartcardchip.Cardproductionsoftwareusuallymanagessuchnonprintingareasautomatically.IfyoudonotuseIDsoftware,youcanusethedimensionsprovidedbelowformagneticstripeandsmartcardnonprintingareastocustomizeyourprintandtopcoatareas.
Donotapplytopcoatoverthemagneticstripe,smartcardchip,orsignaturepanelofacard.Topreventtopcoatapplication,youmustdefineanonprintingarea.
Blockingfornonprintingareastypicallyextends0.1inchbeyondtheedgesofafeature.Thedimensionslistedinthefollowingsectionsincludetheextendedblockingregion.
Printseveralcardsusingyourcarddesignandapplicationtoverifythatprintingandtopcoatareappliedasyouintend.SD/CD Installation and Administrators Guide 23
Standard Magnetic Stripe Non-Printing Area
The3trackmagneticstripetypicallyisonthebackofthecard,whilethesingletrackmagneticstripeisusuallyonthefrontofthecard.Thegreenarrowshowsthedirectionthecardtravelsthroughtheprinter.Usethefollowingdimensionstopreventprintinginthemagneticstripearea.
Standard Smart Card Non-Printing Area
Thesmartcardareatypicallyisonthefrontofthecard.Thegreenarrowshowsthedirectionthecardtravelsthroughtheprinter.Usethefollowingdimensionstopreventprintinginthesmartcardarea.
Custom Non-Printing Areas
UseIDsoftware,acustomapplication,orescapecodestodefinecustomnonprintingareasforoneormoreofthefollowing:
Blockingprintingbutnottopcoat Nonstandardareas,suchasapreprintedlogoorasignaturepanel Morethanoneareaonthesamesideofthecard
A B C D
0.88 in22.4mm
1.17 in29.8mm
0.88 in22.4mm
1.47 in37.3mm
A B C
3-track 3.37 in85.6mm
1.46 in37.1mm
0.66 in16.8mm
2-track 3.37 in85.6mm
1.57 in39.9mm
0.55 in14mm
Single-track (JIS) 3.37 in85.6mm
1.60 in40.6mm
0.52 in13.2mm24 Elements of Card Design
Card Layout
Thearrangementorlayoutofcomponentsdetermineshowwellyourcarddesignworksforusers.Followtheseguidelinestopositioncarddesigncomponentsforbestresults.
Margins
Anyunprintedareaattheedgeofthecardoraroundtheperimeterofacardfeatureiscalledthemargin.
Margins at the Edge of a Card
Somecardprinterscanprintedgetoedge,whichisthesameasamarginofzero (0)ornomargin.Thecardontheleftshowsamarginofwhitespaceattheouteredgeofthecard.Thecardontherightshowsedgetoedgeprinting.
Edgetoedgeprintingcanrequirefinetuningtheprinterandthecarddesign.Includethistaskaspartofsetup.
Somecontactlesscardssupportedgetoedgeprinting.Contactyourcardmanufacturertolearnwhetherthecardsyouusesupportedgetoedgeprinting.
Margins for Card Features
Maintainamarginbetweenprintingandcardfeatures,suchasasignaturepanel,magneticstripe,orsmartcardchip.Forbestresults,donotprintcloserthan0.1inch(2.5mm)fromsuchafeature.SD/CD Installation and Administrators Guide 25
Backgrounds
Usethefollowingsuggestionstohelpyouselectabackgroundforaprofessionallookingcard.Forbestresults,makesurethebackgrounddesigndoesnotemphasizethelocationofcardfeatures,suchasembeddedelectronics. Considerusingawhitebackgroundforthecardtoachieveconsistent
professionalresults. Considerusingsmallerblocksofcolor,patternedareas,orgradientsto
highlightprintedcardfeaturessuchasaname,photo,orlogo. Avoidusingasolidcolorbackgroundorhalftoneoveralargeareaofthecard.
Itcanshowflawsonthecard(suchasanunevensurface)orthelocationofcardfeatures(suchasasmartcardchip).
Avoidhalftones,especiallygray,whichcanhighlightthelocationofcardfeaturesandflaws.
Image Placement
Usethefollowingsuggestionstohelpyoulocateimportantimages,suchasaphoto,logo,orbarcode.Whenplacingimages,avoidunevenareasandareasofhighwear,whichcanresultininconsistentprintquality.
Donotplaceanimportantimageonthefrontofthecardinthesameareaasamagneticstripeorothermachinereadablefeature.Frequentuseofacardinareadercanwearawaytheimageontheoppositesideofthecard.
Donotplaceanimportantimagedirectlyontheothersideofasignaturepanel.Residuefromthepanelcancauseprintingproblemsonanadjacentcard.Placetheimageabove,below,ortothesideofthepanel.
Donotplaceanimportantimagedirectlyontheothersideofasmartcardchip.Thecardmightnotbeasflatinthatarea,andprintingvoidscanoccur.26 Elements of Card Design
Magnetic Stripe DesignTheprintercontainsamagneticstripemoduletoprocessmagneticstripedata.Therearetwomagneticstripeconfigurationoptions:ISOandJIS.UsethePrinterConfigurationLabel(describedintheprintersUsersGuide)todeterminethetypeofmoduleinstalled.
Magnetic Stripe Data Formats
Themoduleformat(ISOorJIS)definesthetypeandformatoftheinformationtoencode.ThestandardISOformat(alsoknownasIAT)isathreetrackoption.TheJISformatisasingletrackoption.Bothformatsincludedefaultdatasettingsthatdeterminehowmanycharacterscanbeencodedoneachtrack,andwhichcharacterscanbeencoded.Yourcardscanusethedefaultformatforeachtrack,orcanuseadifferentcombinationoftracksanddataformats.
Three-Track Option (ISO/IAT)
Thedefaultdataformatsforathreetrackmagneticstripeoptionare: Track1IATA Track2ABA Track3TTSThiscombinationisoftenabbreviatedIAT.ThisformatisalsocalledISOformat.
IATA (International Air Transport Association)
ThemaximumnumberofcharactersforIATAformatdatais76characters.Thesecharacterscanincludespaces,uppercasealphabeticcharacters,numericcharacters,andthefollowingspecialcharacters:!#$%'()*+,./;:=^]\["&_
ABA (American Bankers Association)
ThemaximumnumberofcharactersforABAformatis37characters.Numericcharactersandthefollowingspecialcharactersareallowed::;SD/CD Installation and Administrators Guide 27
TTS (Thrift Third Standard)
ThemaximumnumberofcharactersforTTSformatis104characters.Numericcharactersandthefollowingspecialcharactersareallowed::;
Single-Track Option (JIS)
ThedefaultdataformatforasingletrackmagneticstripemoduleistheJIS(JapaneseIndustrialStandard)TypeIIformat.ThemaximumnumberofcharactersfortheJISformatis69characters.Thesecharacterscanincludespaces,numericcharacters,uppercasealphabeticcharacters,lowercasealphabeticcharacters,andthefollowingspecialcharacters:!"#$%&'()*+,./:;?@[]^_~{|}~JapaneselanguagecharactersalsoaresupportedfromaPCrunningaJapaneseeditionofasupportedoperatingsystem.Theyincludethefollowing: Specialcharacters:
45Katakanacharacters:
10Katakanacharacters:28 Elements of Card Design
EachtimeyoustartusingJapaneselanguagecharacters,orstopusingthem,itaddsahiddencharacter.Eachhiddencharacterreducesthenumberofcharactersyoucanencodebyonecharacter.
Magnetic Stripe Coercivity
Theprintermayrequireadditionalsettingstomatchthecoercivityofthecard.Oncethesevaluesaresettheyremainthesameforallcardsprocessedusingthesamedesign.ThedefaultsaresettostandardISOformatandhighcoercivity.RefertoMagStripeGeneralonpage51forinformationonchangingthecoercivity.
Thetypeofmagneticstripecardsyouusemustmatchthetypeofmoduleinstalled.Threehighcoercivitycardsareincludedwiththesystem.Usethesecardstomakesuretheprinterisencodingmagneticstripeinformationproperly.Purchaseadditionalmagneticstripecardstomatchthetypeofmoduleyouareusing.SD/CD Installation and Administrators Guide 29
Smart Card DesignSmartcardprocessingdiffersfromothertypesofcardpersonalization.Thesmartcardstepofpersonalizationiscontrolledbyanapplicationthatisseparatefromtherestofcardpersonalization.Smartcardsetupusuallyisprovidedbyavalueaddedresellerorserviceprovider.Requestinformationaboutthesmartcardmoduleinstalledandthetypeofcardstousefromyourserviceproviderorvalueaddedreseller.RefertoSmartCardProcessingRequirementsonpage31formoreinformation.
Smart Card Codes on the Printer Label
Theconfigurationlabelincludescodesthatidentifythetypeandmodelofthesmartcardmoduleinstalledintheprinter.Thefollowingtableliststhecodesusedontheconfigurationlabel.
TheS1valueontheconfigurationlabelindicatesthattheprinterhasthebasicsmartcardcomponentsinstalled.Basiccomponentsincludethemountinghardwareonly.Anintegratormustinstallacontactlessreader.IftheS2valueisincludedintheconfigurationcode,theprinterhasthebasiccomponentsofanS1,plustheSCMDual(Contact/Contactless)Interfaceinstalled.
Code on Label Type of Smart Card Module
S1 Integrator Contactless
S2 SCM Dual Interface Reader
S3 HID PcProx Contactless
S4 iClass Read Contactless
S5 iClass Read/Write Contactless
S6 Duali Standard
S7 Duali Single Wire
S8 Duali Single Wire Sony Felica30 Elements of Card Design
Single-Wire Smart Card
Indailyuse,singlewiresmartcardprocessingoperatesjustlikeregularsmartcardprocessing.Thedifferenceinsinglewiresmartcardprocessingisintheuseofasinglewireconnectionwiththeprinterratherthantwo.Inparticular,thesinglewiresmartcardprocessingallowsasingleUSBorEthernetconnectiontocarrydataforbothsmartcardpersonalizationandprinting.ThesinglewiresmartcardfeatureisavailabletoanapplicationthroughtheCardPrinterDriverSoftwareDevelopmentKit(SDK).
Requiredcomponentsforsinglewiresmartcardarethesameasforothersmartcardsystemsexceptasnoted.
Smart Card Processing Requirements
Thefollowingitemsarerequiredtopersonalizesmartcards: AdirectlocalconnectionbetweentheprinterandthePC. Asmartcardreaderintheprinter. Ifneeded,asmartcardcableforthesmartcardportused.Thiscableisnot
neededforsinglewireprocessing. Acardapplicationthatiscustomizedtoworkwiththeprinterandthesmart
cardapplication(usingtheSDKorcardproductionapplicationwithasmartcardapplicationmanager).
Smartcardsthatworkwiththereaderintheprinter.
Settings for Card Design in Printer ManagerThePrinterManagercontainscarddesignsettingsthatmanagersandserviceproviderscanusetosetupcardproduction.Thecarddesignsettingsincludemagneticstripesetupandsmartcardtesting.ThePrinterManageralsocontainstroubleshootingfeaturessuchasalogfilethatcantrackallprocessesofacardjob.Serviceproviderscanusetheinformationinthelogfiletotroubleshootandrelayinformationwhentroubleshootingcardprocessingissues.RefertoPrinterManageronpage33formoreinformation.
Thesinglewiresmartcardprogramminginterfaceissimilar,butnotidentical,tothePCSCstandard.ApplicationsusingPCSCtopersonalizesmartcardsrequiremodificationtousethesinglewiresmartcardinterface.SD/CD Installation and Administrators Guide 31
32 Elements of Card Design
ePrinterPropertieswindow
anagerinyourdefault
eitdown.Refertotherocedures. ObtaintheprinternetworkIPaddressandwritprintersinstallationinstructionsfordetailedp
OpenawebbrowseronthePC. IfyouareusingtheCardPrinterDriver,openthandselectthePrinterStatustab.
ClickConfigurePrintertolaunchthePrinterMbrowser.
ORChapter 3: Printer Manager
ThissectiondescribesPrinterManager,theDatacardwebserviceavailabletousers,administrators,andDatacardserviceproviders.
Printer ManagerPrinterManagerisawebservicethatdisplaysinformationabouttheprinter.SystemadministratorsorserviceproviderscanusethePrinterManagertofinetunecardappearance,setadvancedoptions,andtroubleshootprintingproblems.AccessthePrinterManagerusinganInternetbrowserandtheIPaddressoftheprinter.ThePrinterManagerincludesuseraccesslevelsthatcontrolthetypeofinformationthatcanbeviewed.Youcanchoosefromthreeuseraccesslevelstoperformavarietyofbasicandadvancedtasks:WebUser,WebAdmin,andWebService.
Access the Printer Manager
TheinitialPrinterManagerscreenallowsuserstologinwithausernameandpasswordthatdeterminetheiruseraccesslevel.Theuseraccessleveldetermineswhichmenuitems,options,andadjustmentsareavailable.1. Makesurethattheprinter'sLCDpaneldisplaysReady.2. AccessthePrinterManagerinoneoftwoways:SD/CD Installation and Administrators Guide 33
IntheAddressareaofthebrowser,enterthefollowing:https://printerIPaddressForexample:https://123.1.23.123where123.1.23.123isreplacedbytheprinterIPaddress.
3. ThePrinterManagerscreendisplays.
4. SelectthelanguageinwhichtodisplaythePrinterManagersessionfromtheSelectLanguagecolumn.
5. InthePleaseLogInsection,selectaUsernamethatmatchesyourjobresponsibilityandenterapassword(ifrequired).RefertoPrinterManagerUserAccessLevelsonpage35foradescriptionoftheuseraccesslevels.
6. ClickLogIntodisplaythePrinterManagermainscreen.
Becauseyouareusinghttps(secureprotocol)toaccessthePrinterManager,thebrowserissuesawarningthatthereisaproblemwiththewebsitessecuritycertificate.ContinuetothePrinterManagerwebsitebyacceptinganywarningprompts.34 Printer Manager
HINTS&TIPS Ifthebrowsercannotconnecttotheprinter,makesurethatReadydisplayson
theLCDpaneloftheprinter. SomepagesofthePrinterManagercontainahovertextfeaturethatdisplays
helpinformationwhenthecursorhoversoverthesettinginthedescriptioncolumn.
IfyouchangeanysettingsinthePrinterManager,clickRestoreDefaultontheoptionpagestoreturntothedefault.
Printer Manager User Access Levels
TheUsernamefieldcontrolsthelevelofaccesstoinformationandsettingsthatcorrespondtotheusersjobresponsibility.
WebUser
WebUseraccessallowsuserstoviewinformationandchangealimitedamountofvalues.TheWebUseraccesslevelistypicallyusedbythepersonresponsibleforprintingcards.Otherresponsibilitiescanincludecleaningtheprinter,orderingprintersupplies,orprintingadailyorweeklylogofcardproduction.TheWebUseraccessleveldisplaysfourmenuselections:Status,PrinterSetting,Maintenance,andLogOut.
WebAdmin
WebAdminaccessallowsanadministratortosetupatestcardandmakeminoradjustmentstotheprinter.TheWebAdminuserhasaccesstoconfigurationoptionsandtheuseofdiagnosticstoolsfortroubleshooting.TheWebAdminuseralsocanspecifyapassword(usingthePrinterSettings>UpdatePasswordoption)forWebUseraccesslevelusers.Inacardproductionenvironment,theWebAdminaccesslevelusertypicallysetsupthecarddesign,verifiescommunicationwithexternaldatasources,andtracksprinteractivityandperformance.
WebService
WebServiceaccesshasalloftheaboveadjustmentswithadditionalaccesstoadjustoffsets.TheWebServiceuseristypicallyaDatacardtrainedserviceprovider.SD/CD Installation and Administrators Guide 35
Print a Printer Manager Page
UseyourInternetbrowserPrintoptiontoprinttheinformationfromanyPrinterManagerpagetoapaperprinter. SelectFile>PrintfromyourInternetbrowsersmainmenu. IftheprintedpagedoesnotdisplayalltheinformationfromthePrinter
Manager,selectFile>PrintPreviewinyourInternetbrowsertoscaletheimagetofitthepaper.
Use the Printer Manager
ThefollowingsectionsdescribehowtousetheoptionsonthePrinterManagermenusthatareavailabletoWebUserandWebAdminaccesslevelusers.ForinformationonsettingsavailabletotheWebServiceaccesslevel,contactyourserviceprovider.
TheoptionsavailableinthePrinterManageraredeterminedbythetypeofprinterandtheoptionsinstalledontheprinter.Notalloptionsdescribedinthefollowingsectionsareavailableforallprinters.36 Printer Manager
Status Menu
TheStatusmenucontainsinformationabouttheprinteranditsusagestatistics.UsersatallaccesslevelscanvieworprintVitalProductData(VPD),PrinterStatus,Suppliesinformation,AuditData,andAboutPrinterManagerinformation.
Status Menu Option Function WebUser WebAdmin
VPD Display the manufacturer and model of the card printer, a list of the installed options, serial numbers, and version numbers. Print this page for reference if you need to contact your service provider.
View View
Printer Status Display the mode that the printer is in, the printer state, how long the printer has been powered on (in seconds), current conditions, and job status.
View View
Supplies Display information about the print ribbon currently installed in the printer. This includes the ribbon part number and serial number, additional codes that define the ribbon, and the percent of ribbon remaining in relation to a new full roll of ribbon.
View View
Audit Data Display card counts (both resettable and non-resettable counts) and error reporting collected by the printer. This page acts as a general overview for all the counters and can be useful to track card production activity and problem history.
View View
About Printer Manager Display the versions and build dates of the Printer Manager.
View ViewSD/CD Installation and Administrators Guide 37
Printer Setting Menu
Printer Setting Menu Option Function WebUser WebAdmin
Communication Set or view the address mode type and enter IP address, subnet mask, and gateway address information.
No Change Current Values
ActivityLog Set values in the activity log to help isolate card production issues.
No Change all Current Values
Behavior Display printer operation and control methods.
Only RibbonInitialize
Change all Current Values
VitalProductData Display information for WebService access level users only.
No No
FrontPanel Set front panel values for the printer.
Change Backlight Brightness, KeySenseLevel and SpeakerEnabled Values
Change all Current Values
Print Set print parameters for color management, print intensity, and registration settings.
No Change all Current Values
Pick Display and set pick values. Available to WebService access level users only.
No No
Transport Set the eject speed of the hopper and the transport motor speed.
View only TransMedSpeed
View only TransMedSpeed;Change EjectHopper Speed
Flipper Set values for the duplex module in duplex-option printers. Available to WebService access level users only.
No No38 Printer Manager
MagStripeGeneral Set magnetic stripe options including coercivity, custom magnetic stripe formats, and data formats.
No Change coercivity, custom formats, and data formats
MagStripeCustomTrack1 Set customized magnetic stripe values for track 1.
No Change all Current Values
MagStripeCustomTrack2 Set customized magnetic stripe values for track 2.
No Change all Current Values
MagStripeCustomTrack3 Set customized magnetic stripe values for track 3.
No Change all Current Values
Update Password Set or update passwords for the WebUser and WebAdmin access levels.
No Change WebUser and WebAdmin, SNMP read, and SNMP write passwords
Set Job Queue State Enter values for shipping the printer to a repair facility.
Need a password Need a password
Printer Setting Menu Option Function WebUser WebAdminSD/CD Installation and Administrators Guide 39
Communication
TheCommunicationsettingschangetheEthernetaddressmethodfromDHCPtoStatic.IfsettoStatic,theIPaddress,subnetmask,andgatewayaddressareenteredmanuallytomatchthesettingsofthenetwork.
EthAddressMethodMethodusedtoobtaintheEthernetnetworkIPaddress.SelectDHCPorSTATICfromtheCurrentValuedropdownlist. WhenthevalueisDHCP,theEthGatewayAddress,EthIpAddress,and
EthSubnetMaskvaluesarefilledinautomatically. WhenthevalueisSTATIC,theEthGatewayAddress,EthIPAddress,and
EthSubnetMaskvaluesmustbesetmanually. EthGatewayAddressThegatewayaddressfortheEthernetnetwork.
Entertheappropriateaddress. EthIpAddressTheIPaddressoftheEthernetnetwork.Enterthe
appropriateaddress. EthSubnetMaskThesubnetmaskfortheEthernetnetwork.Enter
theappropriatesubnetmask.1. ClickSetCurrenttoapplythechanges.2. LogoutofthePrinterManager,andthenrestartitforthechangestotake
effect.
Description Default Value Current Value (unit)
1) EthAddressMethod DHCP DHCP
2) EthDnsAddress1 0.0.0.0 0.0.0.0
3) EthDnsAddress2 0.0.0.0 0.0.0.0
4) EthDnsSearchSuffix
5) EthGatewayAddress 0.0.0.0 0.0.0.0
6) EthIpAddress 0.0.0.0 0.0.0.0
7) EthSubnetMask 0.0.0.0 0.0.0.040 Printer Manager
ActivityLog
TheActivityLogmenuallowsyoutorecordtechnicalinformationabouttheprinter.WebAdminorWebServiceaccessleveluserscanchangesettingsintheactivitylogtohelptroubleshootandisolateacardproductionproblem.BothinternalandexternallogvaluesandtheexternallogserverIPaddressaresethere.
Example:
ChangetheFilterJobStatesstatusintheActivityLogtohelpisolateacardproductionproblem.1. LogintothePrinterManagerwithWebAdminaccesslevel.2. SelectPrinterSetting>ActivityLog.3. IntheFilterJobStatescategory,selectErrorfromthedropdownlist.Changes
tothestateofajob,withthisseverityandhigher,willbewrittentotheactivitylog.(Youcanselectfromthefollowingseverityoptions:Emergency,Alert,Critical,Error,Warning,Notice,Information,Debug,Disabled.)
4. ClickSetCurrenttoapplythechanges.
Description Default Value Current Value (unit)
1) ExternalLog Disabled Disabled
2) ExternalLogServer 0.0.0.0 0.0.0.0
3) FilterCardActions Notice Notice
4) FilterConfigChanges Notice Notice
5) FilterJobStates Notice Notice
6) FilterSoapMsgs Notice Notice
7) FilterSystem Notice Notice
8) InternalLog Enabled Enabled
WerecommendoperatingatallDefaultloggingsettingstoreduceunnecessaryloggingfortypicalprinteroperations.SD/CD Installation and Administrators Guide 41
Behavior
Description Default Value Current Value (unit)
1) ActivityLogExternal Enabled Enabled
2) ActivityLogInternal Enabled Enabled
3) CPX Enabled Enabled
4) DPCL Enabled Enabled
5) DPCL2 Enabled Enabled
6) DPCL2Secure Enabled Enabled
7) DPCLSecure Enabled Enabled
8) DPM Enabled Enabled
9) DPMSecure Enabled Enabled
10) FactoryRejectHopper Disabled Disabled
11) NetworkAccessControl Disabled Disabled
12) Plugin Enabled Enabled
13) RejectHopper Enabled Enabled
14) Remake Enabled Enabled
15) RemakeMethod ConserveSupplies ConserveSupplies
16) RibbonInitialize Enabled Enabled
17) SNMP Enabled Enabled
18) UseFactoryRejectHopper Disabled Disabled
19) WebServerSecure Enabled Enabled42 Printer Manager
UpdateCurrentValuesasneeded,andthenclickSetCurrenttoapplychanges. ActivityLogExternalEnableordisabletheexternalactivitylog.
SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
ActivityLogInternalEnableordisabletheinternalactivitylog.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
CPXEnableordisableCPX.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
DPCLAllowDPCLcommandsthroughtheunsecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
DPCL2AllowDPCL2commandsthroughtheunsecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
DPCL2SecureAllowDPCL2commandsthroughthesecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
DPCLSecureAllowDPCLcommandsthroughthesecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
SD/CD Installation and Administrators Guide 43
DPMAllowDPMcommandsthroughtheunsecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
DPMSecureAllowDPMcommandsthroughthesecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
FactoryRejectHopperEnableordisableuseofthefactoryrejecthopper.SelectEnabledtoallowaccess(notavailableforduplexprinters).SelectDisabledtoblockaccess.
NetworkAccessControlEnableordisablenetworkaccesscontrol.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
PluginEnableordisablethepluginfeaturefortheprintertoaccessinstalledplugins.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
RejectHopperEnableordisableuseoftherejecthopperforrejectedcards.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
RemakeEnableordisablecardremakes.IfRemakeisenabledandaprintrequestfails,theprintrequestistriedagainwithanewcard.Acardisretriedonlyonce.SelectEnabledtoallow.SelectDisabledtoblock.
RemakeMethodSelectthemethodofcardremakes.ThissettingisignoredifRemakeissettoDisabled.SelectConserveSuppliestoreprintoutofqueueorder.SelectPreserveOrdertoreprintinqueueorder.
44 Printer Manager
RibbonInitializeEnableordisableinitializationoftheribbonwhentheprinterispoweredon.SelectEnabledtoinitializetheribbon.SelectDisabledtonotinitializetheribbon.
SNMPEnableordisableSNMP.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.
UseFactoryRejectHopperEnableordisableuseofthefactoryrejecthopper.SelectEnabledtoallowaccess(notavailableforduplexprinters).SelectDisabledtoblockaccess.
WebServerSecureAllowaccesstothePrinterManager(webserver)throughthesecureport.SelectEnabledtoblockaccess.SelectDisabledtoallowaccess.
VitalProductData
VitalProductDataisservicelevelinformationabouttheprinterorsystemavailableforWebServiceaccesslevelusersonly.ContactyourserviceproviderforinformationaboutviewingtheVitalProductDatasettings.
Caution: Donotdisablethewebserver.Ifthewebserverisdisabled,itcannotberestored.TorestrictaccessfortheWebUserorWebAdminaccesslevels,selectPrinterSettings>UpdatePassword.SD/CD Installation and Administrators Guide 45
FrontPanel
Changethefrontpanelsettingsasneeded,andthenclickSetCurrenttoapplythechanges.
BacklightBrightnessSettheLCDFrontPanelbacklightbrightnessatthedesiredlevelfrom1percent(dim)to100percent(bright).
KeySenseLevelSetthekeysensitivityleveltoacomfortablelevel.Selectfrom0(lowsensitivity,almostapress)to10(highsensitivity,barelyatouch).
LcdConfigMenuSelectEnabledorDisabledtocontroldisplayoftheConfigurationmenuontheLCDmenusystem.(TheStatusandMaintenancemenuscannotbedisabled.)
LedCardsPickedToCleaningSetthenumberofcardstopickbetweencleaning.Thecardlightblinksamberwhentheprinterreachesthisvalue.Ifthisvalueissetto0,cardsbetweencleaningarenottracked.
LedPrintheadCyclesToCleaningSetthenumberofprintheadcyclesbetweencleaning.Thecardlightblinksamberwhentheprinterreachesthisvalue.Ifthisvalueissetto0,cyclesbetweencleaningarenottracked.
LedRibbonLowSetthepercentageofribbonremainingbeforebeingnotifiedthattheribbonislowandshouldbechanged.Theribbonlightblinksamberwhentheribbonreachesthisvalue.
SpeakerEnabledSelectEnabledorDisabledtoturnthespeakeronoroff.ThespeakerprovidesasoundinadditiontothefrontpanellightsandLCDtext.
DescriptionDefault Value
Current Value (unit)
Allowable Range
1) BacklightBrightness 100 100 [0- 100]
2) KeySenseLevel 5 5 [0 - 10]
3) LcdConfigMenu Enabled Enabled
4) LedCardsPickedToCleaning 1500 1500 [0-1000000]
5) LedPrintheadCyclesToCleaning 2500 2500 [0-1000000]
6) LedRibbonLow 10 10 [0-1000000]
7) SpeakerEnabled Enabled Enabled46 Printer Manager
ThePrintselectionsprovideaWebAdminaccessleveluserwiththeabilitytofinetunetheprintintensity,topcoatpower,andK(black)powersettings.
Description Default Value Current Value (unit)Allowed Range
1) CardRegistration 0 0 [-0.5 50.8]
2) ColorManagement sRGBColorSpace sRGBColorSpace
3) KPower 0 0 [-100 100]
4) KPower1200DPI 0 0 [-100 100]
5) KPower600DPI 0 0 [-100 100]
6) KPowerDuplex 0 0 [-100 100]
7) KWhiteShade 0 0 [-100 100]
8) LeadTrim 0.254 0.254 [0 5.08]
9) SettingsGroupPurpose Print Print 10) TPower 0 0 [-100 - 100]
11) TPowerDuplex 0 0 [-100 - 100]
12) TrailTrim 1.27 1.27 [0 - 5.08]
13) TWhiteShade 0 0 [-100 - 100]
14) YMCPower 0 0 [-100 - 100]
15) YMCPower600 0 0 [-100 - 100]
16) YMCPowerDuplex 0 0 [-100 - 100]
17) YMCPowerNosRGB -48 -48 [-100 - 100]
18) YMCWhiteShade 0 0 [-100 - 100]SD/CD Installation and Administrators Guide 47
Changesettingsasneeded,andthenclickSetCurrenttoapplychanges. CardRegistrationSetthestartinglocationoftheprintedarea.Thevalues
areinmm.Increasethevaluetomoveprintingclosertothecardsleadingedge.Decreasethevaluetomoveprintingawayfromthecardsleadingedge.
ColorManagementSelectNonefromthedropdownlisttodisablecolormanagementintheprinterandallowcolormanagementtobehandledbytheapplication.SelectsRGBColorSpaceforthestandardRed,Green,andBluecolorspace.SelectMatchSPtousethecolormanagementtechnologyofcardprinters.
KPowerModifytheprintintensityforK(singlecolor)panelorK(singlecolor)ribbon.
Increasethevaluetomakesinglecolorprintingmoredefinedonthecard.DecreasethevalueforcrispbarcodesortopreventfrequentribbonbreakswhenprintingwiththeKpanel.
KPower1200DPIModifytheprintintensityof1200dpifortheKpanelorKribbons.
Increasethisvaluetomakesinglecolorprintingmoredefinedonthecard.DecreasethevalueforcrispbarcodesortopreventfrequentribbonbreakswhenprintingwiththeKpanel.
KPowerDuplexModifytheprintintensityforthebacksideKpanelandKribbons.
Increasethevaluetomakesinglecolorprintingmoredefinedonthecard.DecreasethevalueforcrispbarcodesortopreventfrequentribbonbreakswhenprintingwiththeKpanel.
KWhiteShadeModifytheamountofpowerappliedtotheprintheadtoreduceribbonfrictionwithouttransferringmaterial.Decreasethevalueifmaterialtransferstothecardwhenitshouldnot.
LeadTrimModifythenumberofmillimeterstoremovefromtheleadingedgeofafullsizeimagetokeepitwithintheprintarea(1millimeterequals0.0394inchesorabout11.8dotrows).48 Printer Manager
SettingsGroupPurposeStatethepurposeofthesettingsgroup.Groupnamesarenotchangeable.Usethisoptiontoidentifythereasonforcreatingasettingsgroup.
TPowerModifytheintensityoftheT(topcoat)ribbonpanel.Increasethevaluetomakeprintedtopcoatthickerormoreuniform.Decreasethevaluetopreventfrequentribbonbreakswhileprintingthetopcoat.
TPowerDuplexModifytheintensityofthebacksideT(topcoat)ribbonpanel.
Increasethevaluetomakeprintedtopcoatthickerormoreuniform.Decreasethevaluetopreventribbonbreakswhileprintingthetopcoat.
TrailTrimModifythenumberofmillimeterstoremovefromthetrailingedgeofafullsizeimagetokeepitwithintheprintarea(1millimeterequals0.0394inchesorabout11.8dotrows).Increasethevaluetolengthentheprintedarea.Decreasethevaluetoshortentheprintedarea.
TWhiteShadeModifytheamountofpowerappliedtotheprintheadtoreduceribbonfrictionwithouttransferringmaterial.Decreasethevalueifmaterialtransferstothecardwhenitshouldnot.
YMCPowerModifytheintensityoftheYMC(color)ribbonpanel.Increasethevaluetomakethecolorprintingmoreintense.Decreasethevaluetoreducethecolorintensityortopreventfrequentribbonbreakswhenprintingcolors.
YMCPower600Modifytheintensityofthe600dpiYMC(color)ribbonpanel.Increasethevaluetomakethecolorprintingmoreintense.Decreasethevaluetoreducethecolorintensityortopreventfrequentribbonbreakswhenprintingcolors.
YMCPowerDuplexModifytheintensityofthebacksideYMC(color)ribbonpanel.
Increasethevaluetomakethecolorprintingmoreintense.Decreasethevaluetoreducethecolorintensityortopreventfrequentribbonbreakswhenprintingcolors.SD/CD Installation and Administrators Guide 49
YMCPowerNosRGBModifytheintensitywhenprintingwithoutthesRGBcolormode.IncreasethevaluetomakethenonsRGBcolordarkerDecreasethevalueifusingnonsRGBcolormodetopreventoverlydarkprintingorribbonwrinklesortears.
YMCWhiteShadeModifytheamountofpowerappliedtotheprintheadtoreduceribbonfrictionwithouttransferringmaterial.Decreasethevalueifunprintedorwhiteareasofthecardhavecolorappliedtothemandshouldnot.
Pick
PicksettingsareavailableforWebServiceaccesslevelusersonly.Contactyourserviceproviderforinformationaboutchangingtheprinterspicksettings.
Transport
Changesettingsasneeded,andthenclickSetCurrenttoapplychanges. EjectHopperSpeedOptimizeejectspeedbasedonhoppertype.
Selectehs_Standardiftheprinterhasastandardhopper.Selectehs_Extendediftheprinterhasanextendedhopper.
TransMedSpeedSetthespeedatwhichtorunthetransportmotorwhenclearingerrors.
Flipper
Flippersettingsareusedtosetvaluesfortheduplexmoduleinduplexoptionprinters.FlippersettingsareavailableforWebServiceaccesslevelusersonly.Contactyourserviceproviderforinformationaboutchangingtheprintersflippersettings.
Description Default Value Current Value (unit)Allowed Range
1) EjectHopperSpeed ehs_Standard ehs_Standard
2) TransMedSpeed 800 800 [300-1800]50 Printer Manager
MagStripeGeneral
MagneticstripesettingsareavailableforWebAdminandWebServiceaccessleveluserstosetupbasicmagneticstripeoptions.
Description Default ValueCurrent Value (unit)
Allowed Range
1) Attempts 3 3 [1 - 5]
2) Coercivity HICO HICO 3) DataFormat1 IATA IATA4) DataFormat2 ABA ABA5) DataFormat3 TTS TTS6) NoDataDisableTrack Disabled Disabled
7) ReadTrack1 Enabled Enabled
8) ReadTrack2 Enabled Enabled
9) ReadTrack3 Enabled Enabled
10) SSA1 0 0 [-4 - 4]
11) SSA2 0 0 [-4 - 4]
12) SSA3 0 0 [-4 - 4]
13) StripeEncoderMultiplier 1.0 1 [0.9 - 1.1]
14) WriteTrack1 Enabled Enabled
15) WriteTrack2 Enabled Enabled
16) WriteTrack3 Enabled EnabledSD/CD Installation and Administrators Guide 51
Changesettingsasneeded,andthenclickSetCurrenttoapplychanges. AttemptsSpecifythenumberofattempts(automaticretries)theprinter
makestoencodethemagneticstripedata.ThisvaluealsoisusedforthenumberoftimestoattempttoreadmagneticstripedataIfyousetthisnumbertoalowervalue,itincreasesthethroughputoftheprinterbutcandecreasethereliabilityofmagneticstripeencoding.Ifyousetthenumbertoahighervalue,itdecreasesthethroughputoftheprinterbutcanincreasethereliabilityofmagneticstripeencoding.Avalueof1meansnoretryattempts.
CoercivitySelectthecoercivitysettingthatmatchesthecardsyouareusing.Coercivitymeasurestheresistanceofmagneticmaterialtotheremovalofencodeddata.Highcoercivity(HICO)requiresmoreelectricalforcetoencodedataandthedataismoreresistanttomagneticinterference.ThechoicesareHICO,LOCO,NTT1,NTT2,NTT3.
DataFormat(1,2,3)Specifythenamesofthedataformatsusedfortracks1,2,and3.Forsingletrackmagneticstripeencoding,setDataFormat1toJISandDataFormat2andDataFormat3toNONE.Touseacustomdataformat,definetheformatsfortracks1,2,and/or3usingtheMagStripeCustomTrack(1,2,3)settingsandthensetthecorrespondingDataFormatsettingstoCUSTOM.
NoDataDisableTrackDisablethemagneticstripewriteheadforatrackifthetrackcontainsnodata.Whenthisisdisabled,anytrackthatwasnotgivendataiserased.
ReadTrack(1,2,3)Allowmagneticstripereadactionstoreadfromtracks1,2,and3.
SSA(1,2,3)Setthestartsentineladjustmentfortracks1,2,and3.(SSA3alsosetsthestartsentinelforasingletrack.)Thestartsentinelisencodedonthemagneticstripeimmediatelybeforethefirstdatacharacterandindicatesthebeginningofdata.Enteravaluefrom4to4.
StripeEncoderMultiplierEnteramultipliervaluetocompensateforencodervariation.
WriteTrack(1,2,3)Allowmagneticstripewriteactionstowritetotracks1,2,and3.52 Printer Manager
MagStripeCustomTrack 1 3
CustommagneticstripesettingsareavailableforWebAdminandWebServiceaccessleveluserstodefinecustommagneticstripeoptions.
Description Default ValueCurrent Value (unit) Allowed Range
1) CustomCharHigh Track 1: 95Tracks 2 & 3: 63
9563
[1 - 255]
2) CustomCharLength Track 1: 6Tracks 2 & 3: 4
64
[1 - 8]
3) CustomCharLow Track 1: 32Tracks 2 & 3: 48
3248
[1 - 255]
4) CustomCharMask Track 1: 32Track 2: 48
3248
[1 - 255]
5) CustomCharMax Track 1: 76Track 2: 37Track 3: 104
7637104
[1 - 255]
6) CustomDensity Tracks 1 & 3: 210Track 2: 75
21075
[1 - 255]
7) CustomEndSentinel 63 63 [1 - 255]
8) CustomLrc EVEN EVEN 9) CustomParity ODD ODD 10) CustomSdsNulls 0 0 [0 - 255]
11) CustomSdsRecords 1 1 [0 - 255]
12) CustomSdsSs 1 1 [1 - 255]
13) CustomStartSentinel Track 1: 37Tracks 2 & 3: 59
37 59
[1 - 255]SD/CD Installation and Administrators Guide 53
Changesettingsasneeded,andthenclickSetCurrenttoapplychanges. CustomCharHighSpecifythenumericvalueofthehighestASCIIcharacter
supportedforinputdataonthetrack. CustomCharLengthSetthenumberofbitstorepresentonecharacterof
dataonthetrack,alsocalledbitspercharacter. CustomCharLowSpecifythenumericvalueofthelowestASCIIcharacter
supportedforinputdataonthetrack. CustomCharMaskSpecifythemaskvaluethatissubtractedfromtheASCII
numericvaluetogettheencodedvalue. CustomCharMaxSpecifythemaximumnumberofdatacharactersforthe
track.ThevaluedoesnotincludetheStartorEndSentinels. CustomDensitySpecifythenumberofdatabitsperinchofmagneticstripe
mediaforthetrack,alsocalledbitsperinchorbpi.Allowedvaluesare75bpior210bpi.
CustomEndSentinelSpecifythelastcharacterencoded,whichidentifiestheendofencodeddataforthetrack.
CustomLrcSpecifyacumulativeparitybitthatisencodedaftertheendsentineltoprovidesimpleerrorchecking.
CustomParitySpecifyacharacterlevelparitybitencodedaftereachcharactertoprovidesimpleerrorchecking.
CustomSdsNullsSpecifythenumberofnullsbetweeneachcopyofthedatarecord.Youshouldnotchangethisvalue.
CustomSdsRecordsSpecifythenumberoftimestoencodethedatarecord.Youshouldnotchangethisvalue.
CustomSdsSsSpecifythenumberofstartsentinelsbeforeeachdatarecord.Youshouldnotchangethisvalue.
CustomStartSentinelSpecifythefirstcharacterencoded,whichidentifiesthestartoftheencodeddataforthetrack.54 Printer Manager
Usingcustommagneticstripedataformatsisatwostepprocess.First,definethecustomtracksusingMagStripeCustomTrack1,MagStripeCustomTrack2,and/orMagStripeCustomTrack3.Second,applythecustomtrackusingthesettingsontheMagStripeGeneralmenu.1. Tousethedefinedcustomtrack:
A. OpentheMagStripeGeneralmenu.B. SelectCustomforDataFormat1,DataFormat2,orDataFormat3tousethe
customtrack. MagStripeCustomTrack1correspondstoDataFormat1 MagStripeCustomTrack2correspondstoDataFormat2 MagStripeCustomTrack3correspondstoDataFormat3
2. ClickSetCurrenttoapplythechanges.SD/CD Installation and Administrators Guide 55
Update Password
WebAdminaccesslevelpersonnelcanchoosetopasswordprotectthePrinterManagerandlimitaccesstotheadvancedsettings.AddingpasswordprotectionisthepreferredmethodofrestrictingaccesstothePrinterManager.
1. SelecttheaccesslevelassignedtotheUsernamefromthedropdownlist.TheWebAdminaccesslevelcanalsoupdatetheWebUser,SNMPread,andSNMPwritepasswords.
2. Enterthecurrentpassword.Ifthecurrentpasswordfieldisempty(noentry),leavethisboxblank.
3. Enterthenewpasswordinthecorrespondingfield.4. Enterthenewpasswordagaintoconfirmit.5. ClickUpdatePasswordtoapplythechanges.HINTS&TIPSPasswordsarehierarchicalinthefollowingorder:WebService,WebAdmin,andWebUser.Youcanuseapasswordthatishigherinthehierarchytologintoaspecificrole.
Description Value
Choose Username to Update WebAdmin
Current Password
New Password
Confirm New Password56 Printer Manager
Set Job Queue State
Enterorselectvaluespriortoshippingtheprinterorsystemtoorfromrepairfacilities.
1. Enterthecurrentpasswordfortheprinterorsystem.2. Enteranewpasswordfortheprinterorsystem.3. Reenterthenewpasswordforverification.4. Selectastate:
OnlineTheprinterperformsnormally. SuspendDeactivatestheprinter,butallowsforsomeexceptionjobs. OfflineDeactivatestheprinterfortransportation.
5. ClickSetJobQueueStatetoapplythechanges.
Field Value Description
Current Password Enter the currently set password. Leave the field blank if no password was previously set.
Next Password Enter a new password. A blank value means that no password is required or leaves the current password unchanged, depending on the settings.
Confirm Next Password Retype the Next Password.
State Online
Suspend
Offline
StartJob succeeds if there is space in the queue.
StartJob succeeds if there is space in the queue and exceptionJob=true.
StartJob does not succeed under any circumstances.
ToreenableanOfflineprinterandsetitbacktoOnline,youmustenterthesamepasswordthatwasusedtosetittoOffline.SD/CD Installation and Administrators Guide 57
Troubleshooting Menu
TheTroubleshootingmenufortheWebAdminaccesslevelcontainssettingsandtoolsthathelpyouisolatecardproductionissues.UsetheTroubleshootingoptionstoprinttestcards,viewandprinttheactivitylog,resetthelog,resetcounters,andresettheprinter.
Troubleshooting Menu Option Function WebUser WebAdmin
Test Card Print test cards No Change all current values/Run card
Activity Log Display printer activity
No View
Reset Log Reset the activity log
No Yes
Print Request Log Display a log of printer requests
No Yes (applies only to OpenCard factory-activated printers)
Reset Counters Reset card counters
No Yes
Printer Reset Restart the printer
No Yes58 Printer Manager
Test Card
TheTestCardmenushowstheitemsavailabletoWebAdminaccesslevelusers.Printtestcardstotroubleshootcardproductionissues.Selecttheoptionstotestfromthefollowing.
Enterthevalue(s)forthetypeoftestcardtoprint,andthenclickRuntosendthetestcardtoprint. InputHopperNumberSelecttheinputhoppernumberwherethecardtobe
usedisloaded. MagneticStripePrintthetestcardwithencodedmagneticstripedata. ColorPrintthetestcardusingtheYMCKpanelsoftheprintribbononthe
frontorback. MonochromePrintthetestcardusingamonochromeribbon(ortheKpanel
ofacolorribbon)onthefrontorback. TopcoatPrintthetestcardwithtopcoatonthefrontorback.
Description Card Front (page 1) Card Back (page 2)
Input Hopper Number 1
Magnetic Stripe [ ]
Color [X] [ ]
Monochrome [ ] [ ]
Topcoat [ ] [ ]
Second Topcoat [ ] [ ]
Test Pattern to use for Color and/or Monochrome
[TestPattern1] [TestPattern1]
Test Card Other Options
Description Current Value (unit) Allowed Range
Copies 1 [1-10]
Park Smart Card [ ]
SmartCard Park Time 10 seconds [0-300]
Do not eject card [ ]SD/CD Installation and Administrators Guide 59
SecondTopcoatPrintthetestcardwithasecondtopcoatonthefrontorback.
TestPatterntouseforColorand/orMonochromeSelectthetypeoftestpatterntouseonthefrontorbackofthetestcard.TestPattern1Usethistesttoevaluatetheoverallprintqualityofthecard.ThetestprintsafullcolortestcardusingtheYMCKpanelsoftheprintribbon.TestPattern2Usethistesttoevaluatetheoverallprintqualitywhenusingshortpanelprintribbon.TestPattern3Usethistesttoidentifyprintintensityissuesthatcanappearaswrinklesontheprintedcard.Theoptionprintsadensebluecolorcardtotestthedensityoftheprintedcard.TestPattern4Usethistesttoprintacolorsteptestcardthatusesallpanelsoftheprintribbonanddisplaysthestepsofeachcolorfromdarkesttolightest.TestPattern5Usethistesttosetupthecardregistrationoftheprinter.Printthecardtoverifychangestothecardregistrationsettings.TestPattern6Usethistesttoprintamarblesimagetestcardtoevaluategeneralappearance.TestPatternRegistrationUsethistesttocheckcardregistrationmechanically.Side/sideorlead/trailingissuesmayindicateachassis,cardguide,orrollerproblem.
TestPatternCheckeredUsethistesttocheckcardregistrationmechanically.Side/sideorlead/trailingissuesmayindicateachassis,cardguide,orrollerproblem.
TestPatternShortUsethistesttoprintashortpanelYMCKTtestcard.TestPatternGridUsethistesttoprintafullKpaneltestcard.TestPatternManufactureAEThesetestcardsareusedonlyduringmanufacturingsetup.
CopiesEnterthenumberoftestcardstoprintforeachtest,from1to10.60 Printer Manager
ParkSmartCardSelectthisoptiontoparkthetestcardinthesmartcardbay.Thetestdoesnottransmitanydata,butisusedonlytotestthemovementofthecardinto,andoutof,thebay.
SmartCardParkTimeEntertheamountoftimetoholdthetestcardinthesmartcardbay,from0to300seconds.
DonotejectcardSelectthisoptiontopreventthetestcardfrombeingejectedfromtheprinter.
Activity Log
TheActivityLogdisplaysinformationaboutprinteractivity.Itincludesallactionsanderrorsencounteredsincelastreset.Saveandsendtheactivitylogtoyourserviceproviderwhenyourequestservice.Thelogprovidesvaluableinformationwhentroubleshootingprinterperformanceissues.1. ClickDownloadtosavetheactivityloginformation.2. EnteralocationonyourPCtosavethefile.3. Saveandsendtheactivitylogtoyourserviceproviderwhenyourequest
service.
SampleData12:0d00h00m25.202s[SYSTEM__CRIT]valueofflipdetvalueofoptboarddetvalueofpunchdetinprinter.cpp14:0d00h00m25.196s[SYSTEM__WARNING]Impropershutdowndetected14:0d01h10m14.135s[JOB_____NOTICE]Resolvedcondition1JobFailedNotice637/638"hostname".770962.0.0
Reset Log
TheResetLogoptionallowsaWebAdminaccesslevelusertoresettheActivityLog.ClickRuntoresettheActivityLog.SD/CD Installation and Administrators Guide 61
Print Request Log
ThePrintRequestLogoptionallowsaWebAdminaccesslevelusertoviewandresetthePrintRequestLog.
SelecttheNumberofLogs(5,10,15,20,25,orAll)andclickRuntoviewalogoftheprintrequestssenttotheprinter.Toresettheauditlog,clickRunintheResetLogfield.
Reset Counters
TheResetCountersoptionresetsthecardcounterfunctionsintheprinter.ClickRuntoresetthecounters.
Printer Reset
ThePrinterResetoptionrestartstheprinter.ClickRuntorestarttheprinter.
ThisoptionappliesonlytoOpenCardfactoryactivatedprinters.62 Printer Manager
Personalization Tools Menu
ThePersonalizationToolsmenuallowsWebAdminaccessleveluserstoimport,export,anddeletecardformats,fonts,andimagesusedwithsoftwarepersonalizationtools,suchasOpenCard.RefertotheOpenCardDataFormatGuideforadditionalinformation.
Managed Items
SelectCardFormat,Images,CardStock,Fonts,orFontFamiliesandclickListItemstodisplaythecurrentlistofloadedfilesfortheselectedgroup. Toaddanitemtoaselectedgroup,clickBrowse,selectafilepath,andclick
AddItem. Toremovealoadedfile,selectafileinthelistofloadedfilesandclickDelete
Item.
ToexportanitemtoyourPC,selecttheitemtoexportandclickExportItem.Specifyalocationfortheexporteditem.
Add Card Stock
1. TypeanameforthecardstockintheCardStockNamedialog.2. ClickAddtoloadacardstock.
Personalization Tools Menu Options Function WebUser WebAdmin
Managed Items Display managed items
No List, Add or Delete Managed Items
Add Card Stock Add card stock No Add Card Stock NameSD/CD Installation and Administrators Guide 63
Maintenance MenuTheMaintenancemenuallowsWebUserandWebAdminaccessleveluserstorunacleaningcardfromthePrinterManager.Additionally,theMaintenancemenuprovidestheWebAdminlevelwiththerightstouploadupdatestotheprinter.
Cleaning
Cleanstheprinterusingacleaningcard.Iftheprinterhastheoptionalmulticardhopper,youalsocancleanallthehoppersorselectindividualhoppersforcleaning.
1. Unlockthesystem,ifnecessary.2. Removethesupplies.
A. Opentheprinterstopcoverandremovetheribboncartridge.Iftheprinterhaslocks,removethecleaningsleeve,replacetheribboncartridge,andlocktheprinter.
B. Removetheblankcardstockfromtheinputhopper.3. Placetheunwrappedcleaningcardinthecardinputhopper.Ifyouare
cleaningmultiplehoppers,placeacleaningcardineachhopperyouwanttoclean.
4. SelectMaintenance>Cleaning.5. SelectCleanPrintertocleantheprinter.Tocleanamultihopperunit,select
eitherCleanAllHoppersorCleanHopperandselectthehoppernumberyouwanttoclean.
Maintenance Menu Option Function WebUser WebAdmin
Cleaning Clean the printer and hoppers (for the optional multi-card hopper)
Run Card Run Card
Updates Update the printer settings
No Upload File64 Printer Manager
6. ClickRuntostartthecleaningprocess.PresstheUSERbuttonontheprinterLCDpanelwhenmessage172:Insertcleaningcarddisplays.Theprinterpicksthecleaningcard,movesitthroughtheprinterseveraltimes,andejectsitintheoutputstackerorcardrejecttray.Ifyouarecleaningthehoppers,thecleaningcardsaremovedbackandforthacrossthehopperrollersseveraltimesandthenejectedbackintothehoppers.
7. Removetheusedcleaningcard.Waitafewminutesfortherollerstodry.8. Replacethesupplies.
A. Placethecardsintheinputhopper.B. Replacethecleaningsleevewithanewsleeveandremovetheprotective
cover.C. Replacetheribboncartridgeandcloseandlocktheprinter.
Theprinterisreadytoprintcards.Updates
TheUpdatesoptionallowsaWebAdminaccesslevelusertosendanexternalsettingsfiletotheprinter.Touploadasettingsfile:1. ClickBrowseandselectthefiletoupload.2. ClickUploadFile.
Log Out MenuUsetheLogOutoptiontoreturntothePrinterManagerLogInpage.
Log Out Menu Option Function WebUser WebAdmin
Log Out Log out and return to Log In page
Yes YesSD/CD Installation and Administrators Guide 65
66 Printer Manager
Chapter 4: Supplies and Parts
Thissectiondescribesthesuppliesandpartsfortheprinter.Itincludes: PrintRibbononpage68 Cardsonpage71 CleaningSuppliesonpage75 ReplacementPartsonpage74 CablesandPowerCordonpage76SD/CD Installation and Administrators Guide 67
Print RibbonPrintribbonkitsareavailablefromyourdealer.Kitsincludeaprintribbon,acleaningcard,andareplaceablecleaningsleeve.Forbestresults,runacleaningcardandreplacethecleaningsleevewitheachnewprintribbon.
Color Print Ribbon
Colorprintribbonisavailableineitherfullpanelorshortpaneloptions.Bothfullpanelandshortpanelprintribbonsusethefollowingcolorpanels:Y(yellow),M (magenta),C(cyan/blue),K(black),andT(topcoat).
Full-Panel Color Print Ribbon
Usefullpanelprintribbonwhenthecarddesigncallsforcolorprintingontheentirecard.
Short-Panel Color Print Ribbon
Useshortpanelprintribbonwhenonlyaportionofthecarddesigncallsforcolor.Forexample,acarddesignmayhaveacolorphotoonthetoporleftofthecard,andblacktextonthebottomofthecard.Thecolorareaforshortpanelribbonis1.57inches(40mm).Theymcpanelsofshortpanelribbonareapproximatelyhalfthelengthofafullcard.Whenyouprintwithshortpanelprintribbon,youdefinethelocationofthecolorareainthecarddesign.Colorprintingbeginswhenthesoftwaredetectsacolorpixelandcontinuesforthelengthoftheymcpanels.
Color Print Ribbon Kits
Thefollowingcolorprintribbonkitsareavailable: YMCKTColorRibbon,250imagesperroll YMCKTColorRibbon,500imagesperroll ymcKT(shortpanel)ColorRibbon,650imagesperroll YMCKTKColorRibbon,375imagesperroll YMCKTKTColorRibbon,300imagesperroll68 Supplies and Parts
Monochrome Print Ribbon
Amonochromeribbonprintstheentirecardinonecolor.Monochromeribboncanbe: Alternatingblackandtopcoatpanels(KTorKTTribbon) Continuousblack(Kribbon) Acontinuouscolor,suchasredorsilver
Monochrome Print Ribbon Kits
Thefollowingmonochromeprintribbonkitsareavailable: Alternatingblackandtopcoatpanels(KTribbon),1000images
perroll Blackwithtwotopcoatpanels(KTTribbon),650
imagesperrollTheprinterappliesblackandtwotopcoatpanelsonthesamesideofthecard.
Continuousblack(Kribbon),upto500imagesperroll Continuousblack(Kribbon),upto1500imagesperroll Continuousdarkblue,upto1500imagesperroll Continuouswhite,upto1500imagesperroll Continuousred,upto1500imagesperroll Continuousgreen,upto1500imagesperroll Continuoussilver,upto1500imagesperroll Continuousgold,upto1500imagesperroll Continuoussilvermetallic,upto1500imagesperroll Continuousgoldmetallic,upto1500imagesperroll Continuousscratchoff,upto1500imagesperroll
TheKTTribbontypeisnotsupportedinOpenCardenabledsystems.ItusesonlyoneTpanel,insteadofboth.SD/CD Installation and Administrators Guide 69
Ribbon Saver
ArollofDatacardcertifiedmonochromeribbonenablestheRibbonSaverfeatureintheprinter.RibbonSavercanincreasethenumberofcardsprintedwitheachrollofribbon.
Print Ribbon Storage Guidelines Storeprintribbonintheoriginalpackageuntilyouloaditintheprinter.Keep
theoriginalpackagingcloseduntilyouarereadytousetheribbon. Theprintribbonmaintainsitsqualityforaboutoneyear.Foroptimumcard
quality,purchaseandstorequantitiesofprintribbonthatcanbeusedwithinoneyear.
Theprintribbonandcardstockmightrequiresecurestorageandtracking.Followyourorganizationspolicyforstoringandtrackingthesuppliesusedtomakecards.
Storetheprintribboninalocationawayfromdirectsunlight,withatemperaturebetween32and77F(0and25C).Arangeof40%to60%noncondensinghumidityisrecommended.
Installsupplyrollsatroomtemperature.Ifsuppliesarestoredinanenvironmentthatiscoolerthantheprinterenvironment,allowsuppliestoreachroomtemperaturebeforeyouusethem.
Iftheprinterwillnotbeusedforanextendedperiod,removesuppliesfromtheprinterandstorethemwithnewsupplies.70 Supplies and Parts
CardsForbestresults,usehighqualitycardsthatmeetthespecificationsandrecommendationsdescribedinthissection.
Card Size
UseISOID1cards(CR80cards).Thesecardshavethefollowingdimensions: 3.37incheslongby2.125incheswide(85.60mmlongx53.98mmwide). 0.010to0.030inchesthick(0.254to0.762mmthick).Forencodingmagneticstripe,usecards: 3.37incheslongby2.125incheswide(85.60mmlongx53.98mmwide). 0.010to0.030inchesthick(0.508mmto0.762mmthick).Actualcardthicknesscanvarybyuptotenpercentfromthesizeslisted.Typically,cardbowmustbelessthanthethicknessofthecard.
Card Material
UsecardswithaglossyPVCsurface,either100%PVCcardsorcompositecardswithaPVCsurface.Cardscanhaveamagneticstripeononesideofthecard.
Pre-Punched Cards
Forbestresults,punchcardsafterprintingthem.Thecardscanhaveapunchedareawithin1inch(25mm)oftheleftedge,asthecardsareloadedintheprinter.Ifthecardhasamagneticstripe,thecardcannotbepunchedanywhereinthestripe.SD/CD Installation and Administrators Guide 71
New Cards for Color Printing
Theprinterisdesignedtoprintonnewcardstock.Ifyouprintoncardstwice,becarefultoavoidgettingdirt,fingerprints,orothercontaminantsoncardsbeforethesecondprinting.Previousprintingcaninterferewithprintingandresultincardsthatdonothavetheappearanceyouwant.Printingoncardsthathavebeenissuedmightintroducesubstancesthatinterferewithcardprintingordamagetheprinter.Ifapreviouslyprintedcardhasbeenprintedwithtopcoat,thecardcannotbeprintedasecondtime.
Adhesive-Backed Cards
Adhesivebackedcardsareprinted,andthenadheredtoproximitycardswhenthecardsurfaceisnotflatenoughtoprint.Theprintingsurface(whiteside)ofanadhesivebackedcardmeetsthematerialrequirementsforuseinsomeprinters.Usethefollowingguidelines: Storecardsinacoolplace(suchasarefrigerator)toavoidadhesivemigration. Cleantheprinterscardtrackstoremoveanyadhesiveresidue.Usea
printheadcleaningswaborisopropanolandaswabtoremovetheresidue. Useaprintmarginofatleast0.05inchwhenusingadhesivebackedcards.
Card Quality Guidelines
Cardsmustmeetthefollowingcardqualityguidelinesfortheprintertoprinthighqualitygraphicsonthemsuccessfully.
Card Surface
Thecardmustbesmoothandeven,andfreeofirregularitiessuchasraisedburrsorparticlesembeddedinthesurface.Surfaceirregularitiescancauseprintingvoids,especiallywhenprintingedgetoedge.72 Supplies and Parts
Card Handling
Theseguidelinesapplytounprintedcards. Anydebrisorparticlesonthesurfaceofanunprintedcardcanreduceprint
qualityanddamagetheprinthead. Greaseoroils,suchasoilsfromyourfingers,alsoreduceprintquality.Keep
cardscompletelyclean.Donottouchtheprintsurfaceofacardwithyourfingersorhands.
Donotusearubberbandtobindblankcardstogether. Ifyoudropacardonthefloor,donotinsertitintotheprinter.
Card Storage
Theseguidelinesapplytobothprintedandunprintedcards. Cardsmustbestackedsothattheydonotshiftandrubagainsteachother. Whenyoustorecards,makesurethatnotwocardscontainimagesorblocks
ofcolorthatcomeincontactwitheachother. Makesurethatthemagneticstripeononecarddoesnotcomeincontactwith
themagneticstripeonanothercard. Makesurethatcardswithmagneticstripesarestoredawayfrommagnets
andothermagneticobjects. Storecardsinacool,dry,anddarkplace.Excessivelightcancauseyellowing
ofcardsonexposededges. Keepcardsintheiroriginalpackaging. Cardsshouldbeatroomtemperaturewhentheyareused.Ifcardsarestored
inacoolerenvironmentthantheprinter,allowthemtoreachroomtemperaturebeforeyouusethem.SD/CD Installation and Administrators Guide 73
Replacement PartsThefollowingreplacementpartsareavailable.
Printhead Cartridge
Theprinterhasareplaceableprintheadcartridge.Theprintheadissubjecttowearordamageandhasadirectimpactonprintquality.Donottouchtheprintingedgeoftheprintheadintheprintheadcartridge.CleantheprintheadfollowingthestepsinyourprintersUsersGuide.
Print Ribbon Cartridge
Theribboncartridgeholdstheprintribbonandthereplaceablecleaningsleeveintheprinter.
Cleaning Roller Spindle
Thecleaningrollerspindleholdsthereplaceablecleaningsleeve.74 Supplies and Parts
Cleaning SuppliesTheprintribbonkitincludesacleaningcardandareplaceablecleaningsleeve.Forbestresults,keepadditionalcleaningsuppliesonhand.Thefollowingadditionalcleaningsuppliesareavailable: Packagesof5ReplaceableCleaningSleeves Packagesof10PrinterCleaningCards Packagesof5CleaningSwabs:Useacleaningswabtocleantheprintheadand
otherinternalpartsoftheprinterandthendiscardtheswab.
Large Output HopperTheprintercanusealargeoutputhopper,whichholdsabout100cards.Youcanreplacethesmall,standardhopperwiththelargehopperwithoutusingtools.
200-Card Input HopperThe200cardinputhopperkitincludesthelargerhopperwithanattachedcover.Thestandardhopperiseasilyremovedandth