Data QualityHow Do We Measure Up?

Data Quality Council Co-chairs

Colleen Weber Kim M. NaziWeb Assistant Knowledge Management Officer

VISN 2

VISN 2 Web Site Knowledge Management Office URL

vaww.visn2.med.va.gov/is/km/

VISN 2 Data Quality Program

How We Evolved First discussion in July

1999 of Developing the VISN 2 Knowledge Management Office

Establishment of KM Office becomes FY2000 Strategic Initiative in VISN 2 under Information Systems

Knowledge Management Officer selected in October 2000

VISN 2 Data Quality Program

Knowledge Management Goals

Enhance Network 2 Web Sites Increase Availability and

Understanding of Data Increase Use of Statistical Analysis

and Comparisons of Data Improve the Quality of Data

VISN 2 Data Quality Program

Knowledge Management Goals

Enhance Network 2 Web Sites Increase Availability and

Understanding of Data Increase Use of Statistical Analysis

and Comparisons of Data Improve the Quality of Data

VISN 2 Data Quality Program

Improve the Quality of Data

Data Request Form Establish a Data Policy Establish Gold Standard Data

Sources Develop Data Quality Program

VISN 2 Data Quality Program

Improve the Quality of Data

Data Request Form Establish a Data Policy Establish Gold Standard Data

Sources Develop Data Quality Program

Develop Data Quality Program

“The Charter”

VISN 2 Data Quality Program

Charter ComponentsMembershipGoals/purposeBoundariesStrategiesExpected Outcomes

VISN 2 Data Quality Program

Patient Addresses Issue to review Gathering Information Recommendations Implementation Outcomes Summary

VISN 2 Data Quality Program

Overview of Current Process Identify areas of concern Charter Expert Groups Expert Group tasks Recommendations brought to DQC Implementation Monitoring

VISN 2 Data Quality Program

Charter Template

VISN 2 Data Quality Program

Overview of Current Process Identify areas of concern

Charter Expert Groups Expert Group reviews process and identifies

areas for improvement Report those recommendations to the DQC Implementation Monitoring

Chartered Expert Groups

VISN 2 Data Quality Program

Chartered Expert Groups Patient Address Primary Care Management Model (PCMM) Contract Nursing Home Patient Treatment File Patient Treatment File (PTF) Person Class PCE Closeout Event Capture AMIS

VISN 2 Data Quality Program

Chartered Expert Groups Patient Address Primary Care Management Model (PCMM) Contract Nursing Home Patient Treatment File Patient Treatment File (PTF) Person Class PCE Closeout Event Capture AMIS

VISN 2 Data Quality Program

Person Class

Issue to reviewExpert group taskRecommendationsImplementationMonitoring

VISN 2 Data Quality Program

So What Is the Bottom

Line?

VISN 2 Data Quality Program

Try Something Different

VISN 2 Data Quality Program

Use Front Line Staff For New

Ideas

VISN 2 Data Quality Program

Have a clearpath of

communication

VISN 2 Data Quality Program

Monitor

Monitor

Monitor

VISN 2 Data Quality Program

Data QualityWe Measure up!