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Data Protection And Disaster Recovery Overview Wine Mixer

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Presentation given by Justin Brady at our TSG Wine Mixer

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Page 1: Data Protection And Disaster Recovery Overview Wine Mixer
Page 2: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

Data Protection

&

Disaster Recovery Services

Page 3: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

Some Facts and Stats• Only 6% of companies suffering from a catastrophic data loss survive, while

43% never reopen and 51 percent close within two years. – University of Texas

• The survival rate for companies that experience a catastrophic disaster and do not have a comprehensive and tested disaster recovery plan is less than 10%. – Touche Ross

• 34% of companies fail to test their tape backups, and of those that do, 77% have found tape back-up failures that prevent them from restoring critical data . – International Data Corp.

• Small and medium size businesses lose an average of $84,000 for every hour of system wide downtime. – International Data Corp.

• Only 35% of small and medium size businesses have a comprehensive disaster recovery plan in place. – Gartner Group

Page 4: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

A Real Disaster Example

Night After

Two Weeks Later

Two Years Later

Page 5: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

TSG Facility at Equinix

Physical Structure

•Hardened facility built to withstand most disasters

•Facility designated as National Critical Infrastructure

Power

•Highly available and robust Power infrastructure

•AC power delivery via redundant UPS systems with generator back-up

•48 hours worth of generator fuel and contracts with multiple fuel providers

Cooling

•Robust and Redundant cooling

•13,652 BTUH per cabinet capacity

Multilevel Security

•On-site manned security 24x365

•Zoned Security with four biometric checkpoints and man traps prior to gaining access to any cabinets, racks or cages

•Kinetic locks on private cabinets

•Highly secure audited environment

Page 6: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

TSG Facility at Equinix

Data Connectivity

• Redundant multi-carrier shared internet circuits

• Carrier neutral facility for private internet or wan circuits

• Recognized as one of the largest Internet exchange points in the world

Fire Detection and Suppression

• sensory detection mechanisms (sniffers)

• Multi-zone dry pipe systems

Flood Control

• Moisture Detections Systems

• Dedicated pump rooms and drainage/evacuation systems

Worldwide Presence

• 87 data centers in 11 countries

• 90% of worlds internet traffic flows through the facility

Page 7: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

Data Protection Services

SERVER AND

PERIPHERAL

• Backup Server Monitoring & Management

• Backup Peripheral Monitoring & Management

APPLICATION

AND BACKUP

SCHEMA

• Backup Software Monitoring & Management

• Backup Job Monitoring, Management & Restoration Testing

REAL-TIME

OFFSITE

REPLICATION

• Secure Over-the-Wire Backup Replication & Data Archival

Cost Effective

• No Capital Purchase Requirements

• No Annual Maintenance Fees on Software or Equipment

• No Technology Refresh Requirements

• Minimal Internal Resources Required to Maintain and Operate

Page 8: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

Over the Wire Data Replication

ONSITE

RETENTION

OFFSITE

RETENTION AND

ARCHIVAL

NO MORE

TAPES

30-Day Storage Retention On Client Premise and at TSG’s

Hardened Datacenter

One Year of Data Retention Maintained at TSG’s Hardened

DatacenterAdditional Annual Archiving Services Catered to Client’s Retention Policies

Eliminate Requirement for Costly and Cumbersome On-Site and

Off-Site Storage of Tape or Media for Backups and Archives

Page 9: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

Data Protection Technology

Page 10: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

Data Protection

OVER THE WIRE REAL TIME REPLICATION

DE-DUPLICATION TECHNOLOGY

30-70:1 COMPRESSION RATIO ON SUBSEQUENT BACKUPS

BLOCK LEVEL BACKUPS AND DATA REPLICATION

CONTINUOUS OFF SITE STORAGE OF DATA

FAST & SECURE REPLICATION AND RESTORATION

DATA INTEGRITY AND RESTORATION VERIFICATION

Page 11: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

DISASTER RECOVERY

• For Small and Medium Enterprises

Page 12: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

Pre-Requisites for TSG’s DR Services

• Clients must Subscribe to TSG’s Data Protection Services to

Ensure TSG has Immediate Access to Restore Client Systems and

Data in our Recovery Facility.

• Clients must have Virtualized IT Systems in Order to Ensure Rapid

Recovery within our facility and Leverage our Virtualized Disaster

Recovery Infrastructure.

• Key Client Stakeholders must be Involved in Defining Criticality of

Systems, Applications, and Services.

• It is Recommended that a Business Continuity Assessment be

Performed in Tandem or Prior to Finalization of IT Disaster

Recovery Plan.

Page 13: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

What is the definition of a disaster

Page 14: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

The Disaster Spectrum

Extinction Level Event OUT OF SCOPE

Global Thermonuclear War (Too Big)

______________________________________________________

9/11

Flood, Hurricane, Tornado, Blackout

Building Fire

Facilities Issues DR Target

Core Switch, Router or Carrier Failure

Critical Application Outage

______________________________________________________

Non-critical Server Outage

Access layer switch down Typical Emergencies

CEO drops iPhone in toilet

User spills coffee in keyboard

Page 15: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

TSG Disaster Recovery Planning ServicesPhase I consists of a Detailed IT Disaster Recovery (DR) Planning and Assessment Effort to

Determine Individual System Availability Requirements and Recovery Time and Point Objectives

(RTO & RPO).

RTO and RPO must be Balanced against Financial and Risk Requirements

Page 16: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

The RPO Organizational Spectrum

Recovery Point Objective

Days Hours Minutes Seconds

Associations & Non-Profits

Professional Services

Firms

Financial Institutions Non-

Reproducible Data

Transactions or Data Change per Second

Retail

Online Transaction

based Vendors

Should be based on Financial and Risk Impact

Size Does Matter

Page 17: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

Data Protection Services

ASSESSMENT & PLAN

DEVELOPMENT

• Define and Document Criticality of all Systems, Applications, and Services

• Develop RTO and RPO Requirements for each System

• Define all Dependant Systems for each Application and Service

DOCUMENT & TESTING

• Develop detailed IT DR Playbook to Define all Processes and Steps required to move into Failover Mode and to Return to a Normal State of Operation

• Initial Non-Intrusive Failover Testing for all Critical Systems

ONGOING

SERVICES

• Semi-Annual Non-Intrusive Testing of all Disaster Recovery Services

• Semi-Annual Updates to DR Playbook

Cost Effective

• No Capital Purchase Requirements

• No Costly Dedicated Disaster Recovery Facilities

• No Technology Refresh Requirements for Equipment

• Minimal Internal Resources Required to Maintain and Operate

Page 18: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

Select Clients

Page 19: Data Protection And Disaster Recovery Overview Wine Mixer

A CULTURE OF EXCELLENCE

Questions&

Open Discussion

Page 20: Data Protection And Disaster Recovery Overview Wine Mixer