Data Analysis Procedure

Company Logo Company Name:

KALITIY METAL PRODUCTS FACTORY

Document No.:

OP/KMPF/010

Revision No. 0 Document Title:

Data Analysis Procedure Page No.:

Page 1 of 4

Revision HistoryRevision Reason for Revision Compiled by Reviewed by Effective Date

0 Initial Release Khalid Yassin Management Committee

11 June 2007

REFERENCE DOCUMENTSDocument Number Document TitleISO 9001:2000 Quality management systems - Requirements, Clause 8.4, Data Analysis

CONTENT PAGEREVISION HISTORY 1REFERENCE DOCUMENTS 11. PURPOSE 12. SCOPE 13. PROCESS OWNER 14. DEFINITIONS AND ABBREVIATIONS 25. PROCEDURE 36. RECORDS 47. RELATED DOCUMENTS 4

1. PURPOSE

This procedure specifies the method for collecting and analyzing data generated by monitoring and measurement processes to provide accurate and reliable information to be used for improvement purposes.

2. SCOPE

This procedure applies to the collecting and analyzing of data generated by monitoring and measurement of quality management system processes of KALITI METAL PRODUCTS FACTORY.

3. PROCESS OWNER

Management Representative/DM/SH

APPROVAL: ______________ __________________ __________________ (Name) (Signature) (Date)

PLEASE MAKE SURE THAT THIS IS THE CORRECT ISSUE BEFORE USE

FOR DCC USE ONLY



Document No.:

OP/KMPF/010



Page 2 of 4

4. DEFINITIONS AND ABBREVIATIONS

4.1 Definitions

For the purpose of this procedure in addition to the definition given in ISO 9000:2005, the following definitions apply.

Data analysis: interpretation of data acquired from monitoring and measurement of quality management system processes of Kaliti Metal Products Factory to generate valuable information used for the improvement of the quality management system.

4.2 Abbreviations

MR: Management Representative FLW: Flow chart DM/SH: Department Manager and Service Head DBA: Data Base Administrator OP: Operational procedure OF: Operational form DCC: Document Control Center KMPF: Kaliti Metal Products Factory





Document No.:

OP/KMPF/010



Page 3 of 4

5. PROCEDURE 5.1 Process flowchart

Input Process Output Responsibility

1. Customer feedback /Audit report and other quality records

2. Collected data

3. Organized data

4. Valid data

5. Valid data, Selected analysis tool

6. Acquired information

7. Verified aquired information

No

Yes

1. Collected data

2. Organized data

3. Valid data

4. Selected analysis tool

5. Acquired information

6. Verified acquired information

7. Initiated improvement action

DM/SH/DBA

DM/SH

DM/SH

DM/SH

DM/SH

DM/SH

GM



Collecting monitoring and

measurement of data1

Organizing and classifying data

2

Select appropriate statistical tool4

Analyze data5

Is informati

on accurate?

6

6

Record & Initiate improvements

7

Is data accurate?

3

Yes

No



Document No.:

OP/KMPF/010



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5.2 Description of process steps

FLW Process Steps

1 All data generated from monitoring and measurements of the quality management system processes, including, internal quality audit reports, customer satisfaction measurement data, customer complaints and feed back, processes and services monitoring and measurement data, non-conforming services report, suppliers evaluation data, etc, shall be collected.

2 Additional description is not required.3 Preliminary observation of acquired data is done through trend analysis to determine the data

represents the measured quality parameter. 4 Statistical tools are selected as appropriate to the data at hand and details of information sought.

The statistical tools include, as appropriate, Run chart, Histograms, Control chart, Process capability, Pareto chart, Cause and effect diagram, etc.

5 The data analyses generate information related to customer satisfaction, product conformity to requirements, product and process trend and suppliers.

6 The information obtained from data analysis is verified for accuracy and reliability before recommendation for improvement action.

7 Relevant responsible Department/Section Heads take appropriate improvement actions following Corrective and Preventive Action Procedure (OP/KMPF/004). Information that requires management consideration will be forwarded to top management for decision during management review.

6. RECORDS

The Management Representative and respective Department/Section Heads are responsible to maintain

information acquired from data analysis.

7. RELATED DOCUMENTS

Document No. Document TitleOF/KMPF/017 Corrective and Preventive Action Initiation FormOF/KMPF/034 Data Analysis Form



Documents

Data Analysis Procedure