Upload
others
View
14
Download
0
Embed Size (px)
Citation preview
DATA & AI KEY ENABLERS FOR DIGITAL TRANSFORMATION
22nd November 2018
Nikos Makris, Digital Architect
Financial Sector Lead,
Digital Advisory Services
Microsoft Services Central & Eastern Europe
https://www.linkedin.com/in/nikos-makris/
Compiled for
Agenda
Setting the context
Characteristics of an “AI transformed” bank
Real cases from the field…
Make it real, what is needed…
Race for AI…Top acquirers of AI startups
https://www.cbinsights.com/research/top-acquirers-ai-startups-ma-timeline/
Digital “IS” Business
Data Analytics & AICloud
Changing operating models
….Shifting dynamics in competitive landscape…
Trust and compliant
An “Intelligent Bank”
Enterprise scenarios for AI
Intelligent apps
Leverage AI to create the future
of business applications
Conversational agents
Transform your engagements with
customers and employees
Business processes
Transform critical business
processes with AI
Of customer interactions
powered by AI bots by 2025Applications to include
AI by the end of this year75% 85% Of enterprises using
AI by 202095%
Artificial IntelligenceChallenges & Opportunities for banks
AI Powered
Insights & Action
Artificial Intelligence – Key Scenarios for FSI
B2C B2B Digital Agents
Digital Onboarding
Targeted Offers/
Next Best Action
New Banking Products
Powered by AI
Customer
Experience
Relationship Managers
Wealth Advisory
Risk and Compliance
Robotics Process Automation
Financial Forecasting
AI Empowered
Employees
Identity Protection
KYC Fraud prevention
Payments/AML
Fraud prevention
Customer Churn
Credit Scoring
Non-Compliance
Bank Channels + Front Office Middle and Back Office
Make it real… what is needed?
WATER
LEVEL
FULL
pH
NEUTRAL
14
0
26°INDOOR
TEMPERATURE
FAVORITE STATIONJazz Classics
Intelligent Cloud
Intelligent Edge
MULTI-DEVICE,
MULTI-SENSE
experiences span all
devices and all senses
SERVER-LESS
manage the complexity of
distributed computing and
billions of events
ARTIFICIAL
INTELLIGENCE
infused with the ability to
reason
Rapid time to market with aProductive AI Platform
Gain transformative insights with
Comprehensive Data
Innovate with confidence withEnterprise-Proven Solutions
Industry leading security, privacy, compliance, transparency and AI ethics standards
Language
Speech
Search
Machine Learning
Knowledge Vision
Spell check
Speech API
Entity linking
Recommendation API
Bing autosuggest
Computer vision
Emotion
Forecasting
Text to speech
Thumbnail generation
Anomalydetection
Custom recognition (CRIS)
Bing image search
Web language model
Customer feedback analysis
Academic knowledge
OCR, tagging, captioning
Sentiment scoring
Bingnews search
Bingweb search
Text analytics
Cognitive Services APIs
Building AI Skills and Capability
https://aischool.microsoft.com/en-us/homehttps://academy.microsoft.com/en-us/professional-program/tracks/artificial-intelligence/
https://academy.microsoft.com/en-us/professional-program/tracks/data-science/
https://www.edx.org/microsoft-professional-program-artificial-intelligence
https://www.paron.gr/2018/09/10/ypografi-
symfonou-synergasias-microsoft-apth/
https://www.microsoft.com/en-us/research/academic-program/microsoft-azure-for-research/
Wrapping up
amplify
human ingenuity
Reasoning Understanding Interacting
…and invest in the future
Time is becoming a KPI
The wheel4.000 BC
Printing press1439
Electric light1802
Stream engine1698
Telephone1856
Automobile1885
Internet1980s
Cloud2000s
AI Today
178 years363 years 37 years
FROM LINEAR TO EXPONENTIAL TREND
Thank you!
Dankie Faleminderit Shukran Chnorakaloutioun
Děkuji Tak Dank u Tänan
Hvala Blagodaria
Kiitos Merci Danke Ευχαριστώ
Mahalo . תודה Dhanyavād Köszönöm Takk Terima kasih Grazie
감사합니다 Paldies Choukrane Ačiū
Баярлалаа Dziękuję Obrigado
Благодарам
Mulţumesc Спасибо
Xвала Ďakujem Tack Nandri Kop khun Teşekkür ederim Дякую Diolch
Grazzi
A dank
Ngiyabonga
ありがとうございました
谢谢
© 2018 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered
trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and
represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to
changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot
guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES,
EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION