10890 40th St Sunrise, Fl 33351 (954) 867-4328

darrell_francis93@yahoo.com

DARRELL K. FRANCIS

SKILLS & ABILITIES Great People Skills

Leadership

Customer Service Experience

Retail Experience

Banking Experience

Cash Handling Experience

Technical/Computer Skills

EXPERIENCE WELLS FARGO

02/2015-03/2016

Responsible for maintaining and balancing a cash drawer. Processes customer transactions within established guidelines.  Identify and makes sales referrals, recommend alternate channels, cross-sells bank services and products for Wells Fargo partners, provides excellent customer service. Safe deposit, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop.TELEPERFORMANCE

02/2014 – 12/2014

Responsible for all customer inquiries and questions provide excellent customer service at all times follow up to customer inquiries by taking specific action in a timely manner troubleshoot equipment and system problems exercise retention efforts when needed.COMCAST

07/2013 – 11/2013

Communicate effectively with customers to inform themof the features, benefits, and use of all products and services.Educate and assist them on their purchase decision and offer the bestpossible technology solution to meet their needs. 

BEST BUY MOBILE

11/2012 – 02/2013

Finding out the needs of customers and supplying them with the best mobile product. Selling mobile products.

TOMMY HILFIGER KIDS

10/2011 – 07/2012

Cashier. Sales lead, helping employees with tasks making sure they get the job done.

NIKE FACTORY STORE

03/2011 – 07/2011

Sales lead, helping employees with tasks making sure they get the job done. Team member, helping other employees get projects done. Selling Nike products that best suite customers.

EDUCATION BROWARD COLLEGE – DAVIE, FL – ASSOCIATES DEGREE

GPA: 3.0 Major: Engineering

PIPER HIGH SCHOOL – SUNRISE, FL – HIGH SCHOOL DIMPLOMA

GPA: 3.4

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