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De 3 Ta ̉ i xuô ́ ng tê p đi ́ nh ke ̀ m gô ́ c Thi TOEIC chun đầu ra  You a re lo gged in You are here HUNG YEN UNIVERSITY / thi TOEIC chu n đ u ra Đề  / Quizzes / READING SECTION / Attempt 1  READING SECTION JavaScript must be enabled to continue! READING In the Reading test, you will read a variety of texts and answer several different types of Jeading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many as possible within the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers in the book. Part V Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C) or (D) on your answer sheet. Question 1 Marks: 5 Question106. He is particularly --impressed--------by the way the new manager has dealt with emergencies. Choose one answer. a.

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De 3Tai xuông têp đinh kem gôc

Thi TOEIC chuẩn đầu ra

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READING SECTIONJavaScript must be enabled to continue!

READING

In the Reading test, you will read a variety of texts and answer several different types of Jeading comprehension questions. The entire Reading test will last 75 minutes. There arethree parts, and directions are given for each part. You are encouraged to answer as manyas possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your answers inthe book.

Part V

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence.Then mark the letter (A), (B), (C) or (D) on your answer sheet.

Question 1

Marks: 5

Question106. He is particularly --impressed--------by the way the newmanager has dealt with emergencies.

Choose one answer.

a.

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impressionable

b. impressed Xc. impressive

d. impression

Question 2

Marks: 5

Question138. Most of department will be---held-------- office partiesbefore the Christmas vacation begins.

Choose one answer. ( đây k ph i là b đ ng mà là thì t ng lai ti pỞ ả ị ộ ươ ế   di n, ngh a là h u h t các phòng s t ch c ti c trc khi b t đ u Noel)ễ ĩ ầ ế ẽ ổ ứ ệ ắ ầ

a. to hold

b. held

c. haveheld

d. holding X

Question 3

Marks: 5

Question117. For professionals at the beginning of their careers,leisure

time is a ---scarce--------commodity.

Choose one answer.

a. high-priced

b. regular

c. common

d. scarce X

Question 4

Marks: 5

Question135. Even the --most--------- efficient worker makes mistakesand has an off-day every now and again.

Choose one answer.

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a. best

b. most Xc.mostly

d. more

Question 5

Marks: 5

Question107. The company thought the shipment --would---------in timefor the holiday shipping season.

Choose one answer.

a. can arrive

b. is arriving

c. will arrive

d. wouldarrive

X

Question 6

Marks: 5

Question119. A recent study of corporate managers --revealing---------

most executives do not find their work satisfying.

Choose one answer. ( S+ find that + clause: …nh n th y r ng…)ậ ấ ằ

a. found that Xb. whichdiscovered

c. revealing

d. founded

Question 7

Marks: 5

Question132. ---as-------- we concede that the union does have a point, itis impossible for us to meet the members' demands.

Choose one answer.

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a. During

b. Having

c. While

d. As X

Question 8

Marks: 5

Question126. Our competitor orders a high ---degree -------- of if equipment from foreign companies.

Choose one answer.

a. percentage

b. range

c. level

d. degree

Question 9

Marks: 5

Question127. Jobs at the company pay a --minimum--------- of $15.00 perhour, increasing within two years to $20.00.

Choose one answer.

a. minimal

b.minimum

X

c. marginal

d. margin

Question 10

Marks: 5

Question129. Be sure--to place--------- all stationery orders by 3 p.m. onFridays.

Choose one answer.

a. place

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b. placing

c. toplace

X

d. placed

Question 11

Marks: 5 (k có câu h i mà l i có đáp án là sao?t làm câu này đi nha)ỏ ạ ự 

Choose one answer.

a. celebration

b. memory

c. ceremony

d. ceremonial

Question 12

Marks: 5

Question120. By the end of the day, you must decide ---whether-------- ornot you want to attend the conference next month.

Choose one answer.

a. whether

b. if c. however

d. rather

Question 13

Marks: 5

Question136. --when--------- the manager found out that the secretaryhad lied to her, she was furious.

Choose one answer.

a. Owing to

b. So

c. If 

d. When

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Question 14

Marks: 5

Question124. Her competence, intelligence,--and---------efficiency make

her an excellent candidate for the job.

Choose one answer.

a. but

b. or

c. and

d. so

Question 15

Marks: 5

Question134. She really --has--------- to learn to control her temper in theoffice.

Choose one answer.

a. has

b. have

c. hasn't

d. having

Question 16

Marks: 5

Question102. Five years -ago--------, the Lewis sisters ran the mostsuccessful interior design business in Los Angeles.

Choose one answer.

a. agob. then

c. since

d. after

Question 17

Marks: 5

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Question105. We usually recommend that couples----schedule------- theirinvestment in order to plan for their retirement.

Choose one answer. ( Câu này em ngh là A. Elevate = raise money for ĩ   sth: đ u t làm j còn schedule ch có ngh a là lên k ho ch, lên th i gian ầ ư ỉ ĩ ế ạ ờ  

bi u mà thui!)ểa. elevate

b. schedule

c. coordinate

d. delineate

Question 18

Marks: 5

Question108. --despite--------- the unsuccessfusl ummer season,themanager wants to go ahead with expansion plans.

Choose one answer.

a. Because

b. Although

c. Due

d. Despite

Question 19

Marks: 5

Question104. They--ought--------- to build an addition to their hotel toaccommodate their many guests.

Choose one answer.

a. must

b. ought

c. shouldd. have to

Question 20

Marks: 5

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 The company plans to purchase back-up generators to prevent the lossof information in case of a power --failed-----------,

Choose one answer. ( câu này em ngh là ch n B vì n u in case thì sau ĩ ọ ế   đó m i là 1 clause còn đây là in case of nên ch là 1 c m danh t màớ ở ỉ ụ ừ   

thui! Và a power failure chính là c m danh t ghép)ụ ừ a. fails

b. failure

c. to fail

d. failed

Question 21

Marks: 5

Before the summary was issued, Ms.Townsend--claimed--------responsibilities for any errors found in it.

Choose one answer.

a. claiming

b. claim

c. will claim

d. claimed

Question 22

Marks: 5

 The 5 acres of land----on------------ which the city plans to build the newshopping complex were purchased.

Choose one answer.

a. for

b. fromc. to

d. on

Question 23

Marks: 5

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Mr. Montague will contact our office---only if-------- the brochure needsimportant changes or corrections.

Choose one answer.

a. prevented fromb. only if 

c. asking for

d. all about

Question 24

Marks: 5

Originally intended for notebook computers, this flash memory card isnow widely used in many cellular phones and smart cards because of its

--resistance---------to climate changes.

Choose one answer.

a. resisted

b. resistant

c. resisting

d. resistance

Question 25

Marks: 5

Qualified candidates may apply for the vacant position --regardlessof----------their religion, sexual orientation, ethnicity or country of origin.

Choose one answer.

a. regards

b. without regard

c. regarding

d. regardless of 

Question 26

Marks: 5

---yet--------some of the oil drilled in the state of Oklahoma is exported tothe Far East, most of it is consumed within the country.

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Choose one answer.

a. Becauseof 

b. Both

c. While Xd. Yet

Question 27

Marks: 5

Department store managers should always keep in mind that the way--seemingly----------insignificant details are handled will influence thecustomer's purchasing decisions.

Choose one answer.

a. seems

b. seem

c. seemed

d. seemingly

Question 28

Marks: 5

If the revised text---had been arriving------------- by now, the printerscould have distributed the meeting agenda by regular mail.

Choose one answer. Câu đi u ki n lo i 3, m nh đ If chia QKHT ề ệ ạ ệ ề ở

a. had arrived Xb. would arrive

c. had beenarriving

d. arrived

Question 29

Marks: 5

 The lawmakers passed a new resolution that requires all carmanufacturers to---support(nâng c p)----------- their vehicles to tougherấ   safety tests.

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Choose one answer.

a. prohibit

b. discard

c. support

d. subject

Question 30

Marks: 5

----soon----- after resigning as vice president of the Southwest division,Ms. Harriet decided to start her own business with her formercolleagues.

Choose one answer.

a. Soon

b. Late

c. Nearly

d. Almost

Question 31

Marks: 5

Even well-established publishing firms frequently experience anunexpected ---delay-------- in publication especially during the busyholiday seasons.

Choose one answer.

a. delays

b. delayed

c. delaying

d. delay

Question 32

Marks: 5

In order to respond ---promptly(nhanh chóng)---------to customercomplaints, the company management decided to set up a new teamthat exclusively deals with complaints over the phone and via email.

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Choose one answer.

a. overtly (công khai)  b. intensely (sôi n i, nhi tổ ệ  tình)

 

c. severely (nghiêm kh c)ắ  d. promptly (nhanh chóng)  

Question 33

Marks: 5

Having ---covered----------the rest of the chapters,Prof. Bovon invited hisstudents to contribute their ideas for further discussion.

Choose one answer.

a. covers

b. cover

c. covering

d. covered

Question 34

Marks: 5

--a little----------technical difficulties may occur when installing the newsoftware, in which case you can use our support hotline for assistance.

Choose one answer. Câu này ch n A few vì sau A few N đ m dc d ngọ ế ở ạ  s nhi u còn sau A little N k đ m dcố ề ế 

a. Much

b. Most of 

c. A few Xd. A little

Question 35

Marks: 5

 The demand for new passenger vehicle is often --reflective---------of theoverall consumer sentiment.

Choose one answer.

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a. thoughtful

b. manageable

c. reflective

d. possible

Question 36

Marks: 5

Proposals for the building --expansion-----------include new staff lounge, afitness facility and a state-of-the-art daycare center for singl mothers.

Choose one answer.

a. expands

b. expansive

c. expanding

d. expansion

Question 37

Marks: 5

 This article compares the originally proposed timetable----which--------the actual progress made thus far.

Choose one answer. Câu này ch n C vì c u trúc compare A with B : soọ ấ   sánh th i gian d ki n v i quá trình trên th c tờ ự ế ớ ự ế  

a. which

b. so

c. with

d. where

Question 38

Marks: 5

------when----------domestic sales to increase in foreseeable future, thecentral government should come up with a comprehensive plan to boostthe economy.

Choose one answer. Câu này ch n D vì in addition to + N : bên c nhọ ạ  vi c… còn when thì ph i đi v i 1 clauseệ ả ớ

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a. Which

b. For

c. When

d. In additionto

X

Part VI

Directions: Read the texts on the followin pages. A word or phrase ismissing in some of the sentences. Four answear choices are given beloweach of these sentences. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet. 

Question 39

Marks: 5

Questions 141-143 refer to the following advertisement. 

 Texas INSTRUMENTS, due to rapid expansion, is seeking an experienced----C--------with141. (A) individual(B) individually(C) individualism(D) individualistdemonstrated analytical instrument sales and management ability to beresponsible for the organization and administration of a regional salesoffice. Texas Instruments is a-----A--------

142. (A) prevalent(B) leading(C) foremost(D) habitualmanufacturer of industrial and laboratory instruments. The REGIONALSALES MANAGER'S responsibilities will include the hiring and supervisionof sales, service, and clerical personnel, monitoring of revenues andexpenses and budgeting forecasts. Demonstrated ability to manage asales office, 3 years experience in direct sales of scientific, analyticalinstrumentation, and a college degree in Chemistry----C-------.143. (A) be requiring(B) are required(C) has required(D) to require 

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Question 141 ? A: CĐ

Choose one answer. Câu này ch n A ch vì individualism là ch ngh a cáọ ứ ủ ĩ   nhân, tính cách đ c l p còn an individual mang ngh a 1 cá nhân/ 1 v t..,ộ ậ ĩ ậ  túm l i là ch ngạ ủ ữ 

a. individual Xb. individually

c.individualism

d. individualist

Question 40

Marks: 5

Question 142 ? A: A =>Đ ph i là B ch vì a leading manufacturer…:ả ứ   ngh a là nhà sx hàng đ u, d n đ u v cái j ĩ ầ ẫ ầ ề

Choose one answer.

a.prevalent

b. leading Xc. foremost

d. habitual

Question 41

Marks: 5

Question 143 ? A: C=>Đ câu này ch n B ch vì trong text nói t i 4 đi uọ ứ ớ ề  ki n=> s nhi u d ng b đ ng, 4 đi u ki n y đ c nhà sx yêu c u tệ ố ề ạ ị ộ ề ệ ấ ượ ầ ừ   

ng viên màứ 

Choose one answer.

a. berequiring

b. arerequired

X

c. hasrequired

d. to require

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Question 42

Marks: 5

Questions 144-146 refer to the following advertisement. 

Administrative assistant

Are you looking for personal and social fulfillment? Asia22, a nonprofitorganization with a-------------- on activities throughout Asia, is looking fora highly motivated person with excellen

144. (A) attention

(8) highlight

(C) response

(0) focus

communication skills to assist our team.----------experience with nonprofitorganizations is

145. (A) Previous

(8) Early

(C) Precise

(0) Timely

necessary. A bachelor's degree is preferred. We do seek someone with adesire to learn.

 The position------------- a number of tasks specifically related to publicrelations and fund-raisin

146. (A) involve

(8) involves

(C) involving

(0) involvement

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and the successful candidate will have an opportunity to grow within theorganization. Washington office position will require travel to many partsof the world, including regional offices in northern Africa (Morocco), sub-Saharan Africa (Angola) and Europe (Germany).

Interested persons should e-mail or fax a resume with cover letter to John Lewis at As 878 Third Ave, Washington City, 10069. Fax at 224-544-6441. All candidates must also show proof of a valid driver's license andpassport. 

Question 144 ? ĐA: D

Choose one answer.

a. attention b. highlight

c. responsed. focus

Question 43

Marks: 5

Question 145 ? ĐA: A

Choose one answer.

a. Previous b. Earlyc. Precised. Timely

Question 44

Marks: 5

Question 146 ? ĐA: C=> câu này phải chọn involves vì chưa có V trong câu mà

Choose one answer.

a. involve b. involvesc. involvingd. involvement

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Question 45

Marks: 5

Questions 147-149 refer to the following memo. 

 To: All staff 

From: John Grisham, Marketing Director

Subject: Marketing strategy

As of Dec. 3rd, we will discontinue the use of return cards --------weattach to our advertisements

147. (A) which

(B) whose

(C) what

(D) of which

in magazines. Lately, we have ---------fewer return cards. Fifteen yearsago, we obtained 300

148. (A) to receive

(B) been receiving

(C) been received

(D) receiving 

new customers each year through return cards. Recently, however,those numbers have dropped to 40 new customers annually.

 Through surveys, the marketing department has learned that the public

would rather call our toll-free subscription number than complete andmail a return card. They prefer this method not because of cost savingsbut because of convenience. They find it faster and easier to speak tosomeone directly over the phone. Therefore, the marketing departmenthas decided to discontinue the use of return cards.

Because we have made this change in our marketing strategy, we mustexplore other

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avenues for increasing our customer base. We have hired outsideconsultants to help us

improve our long-range marketing plans. They are experts ----------

149. (A) for

(B) as

(C) on

(D) in

harnessing the power of the Internet to achieve business goals. We planto use e-commerce to give us a competitive edge over our competitors. 

Question 147 ? ĐA: A

Choose one answer.

a. which b. whosec. whatd. of which

Question 46

Marks: 5

Question 148 ? ĐA: C=> chọn B, HTHTTD chứ k thể chọn C dc

Choose one answer.

a. to receive b. been receivingc. been receivedd. receiving

Question 47

Marks: 5

Question 149 ? ĐA: D

Choose one answer.

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a. for  b. asc. ond. in

Question 48

Marks: 5

Questions 150-152 refer to the following note. 

Brown,

While you were meeting with the-------- client, Jan Hammer of DataCenter called. He was

150. (A) deliberate

(B) evident

(C) intermittent

(D) prospective

really upset, but not with us. Someone at his office had given him thewrong information, so our quote to him on designing their brochuresneeds to be------------. He gave me the new

151. (A) established

(B) remodeled

(C) revised

(D) borrowed

specifications and asked if we could get back to him today. Iimmediately took them to

Danny in Estimating. Danny said that he can have a revised quote readyby 4:00 p.m. at the latest. I called Jan back and told him that I thoughtwe could give him a price by 5:00. He's expecting you to call him. Healso has some questions on a (an) --------- different project.

152. (A) densely

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(B) entirely

(C) strongly

(D) frequently

Apparently, his boss was impressed by the ads we did for ToyronElectronics. He wants to hear your proposals on a similar ad campaignfor Data Center. Of course, that part can wait until tomorrow, but heneeds the brochure price today.

Lisa 

Question 150? ĐA: D

Choose one answer.

a. deliberate b. evidentc. intermittentd. prospective

Question 49

Marks: 5

Question 151 ? ĐA: C

Choose one answer.

a. established b. remodeledc. revisedd. borrowed

Question 50

Marks: 5Question 152 ? ĐA: A

Choose one answer.

a. densely b. entirely

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c. stronglyd. frequently

Part VII 

Directions: In this part, you will read a selection of texts, such as magazine and newspaper articles, letters, and advertisements. Each text if followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Question 51

Marks: 5

Questions 153-154 refer to the following notice. 

Videoconferences are the way of the future. A meeting will be heldamong top managers here at the head office to discuss how toimplement this new technology to improve interoffice communications.

All vice presidents and general managers are asked to meet next Thursday at 10 AM to begin discussion on how this can positively affectour business. After a 45-lunch at noon, we will begin to planimplementation procedures and discuss how the costs will be distributed

among departments.

Because this is a very important discussion about how we will conductmeetings among other branches in the future, I want all of you who areattending the meeting to contact their employees from other branchesto discuss any special needs or ideas they may have prior to themeeting. Please come prepared to briefly discuss what you feel ,are themerits and potential obstacles to swiftly prepare this new way of doingthings. Thank you. 

Question 153: Who will has been asked to attend the meeting? ĐA: C

Choose one answer.

a. Janitorial staff  b. Videoconference techniciansc. Vice presidents and general managersd. The President

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Question 52

Marks: 5

Question 154: Who must attendees contact prior to the meeting? ĐA: C

Choose one answer.

a. Their in-house employees b. Their fellow management staff c. Their staff at other officesd. Clients they wish to confer with

Question 53

Marks: 5

Questions 155-157 refer to the following job advertisement. 

Busta Movers is one of the nation's largest moving companies. We havebeen providing moving services to individual homes and businesses of all sizes for the last 25 years.

We are seeking new employees to fill many types of positions to makeour planned expansion possible. We intend to double the number of Busta Movers offices and trucks over the next 2 years, and we needhighly motivated people on our team to make that possible. We need

new managers,. drivers, and administrative staff. For more details aboutthe requirements for each position, please consult our website atwww.move-it-dont-bust-it.com. People wishing to contact us to apply orto ask questions can do so via

email through contact information to be found on the website.We offer acomplete benefits package that includes dental, life, medical anddisability insurance, as well as 2 weeks paid vacation and sick leave.Salaries vary depending upon the position applied

for and experience. Please contact us without delay, we will begin the interviewing process

as soon as possible.

Question 155: What job positions are opening up at Busta Movers ? ĐA: D

Choose one answer.

a. Managers

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 b. Driversc. Administrative staff d. All of the above

Question 54

Marks: 5

Question 156:What experience is required? ĐA: D

Choose one answer.

a. Driving experience b. Moving experiencec. Management experienced. It depends on the position applied for.

Question 55

Marks: 5

Question 157: How should people apply for these positions? ĐA: C

Choose one answer.

a. In person

 b. By telephonec. Via the internetd. By mail

Question 56

Marks: 5

Questions 158-160 refer to the following memo. 

 To: The Staff 

From: Eddie Bauer, President

Subject: Office Supplies

Date: June 30

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As you know, the recent recession has forced us to cut costs in manyareas. One area where people have not been fully cooperating is inregard to office supplies. For this reason the following guidelines arebeing put in place:

1. Dave Smith has been designated as in charge of all supplies. Allsupplies must be checked through him with your signature and hisbefore they are removed from the storeroom.

2. There are monthly limits to how much of each item can be borrowedeach month. Anything exceeding these amounts must be approved byyour manager and Dave Smith, and the justification must be given inwriting.

Along with these guidelines, here are some additional suggestions withregard to conservation of these materials:

1. Hang on to your pens! We go through far too many pens in this office,this can only be because people are carelessly losing them.

2. People should always print on both sides of office paper beforerecycling, unless this is for official business correspondence.

3. Folders and binders can be used again once old projects arecompleted. The cost of these items adds up!

I appreciate your cooperation, and I hope these measures will lead to an

improvement in this area soon. 

Question 158: Why has Mr. Bauer written this memo? ĐA: C

Choose one answer.

a. To ensure people are happy with their new office supplies b. To advise of new regulations that will save the company moneyc. To break the news that cuts will be made in many areasd. To thank people for saving the company so much money

Question 57

Marks: 5

Question 159: How do people borrow supplies from now on? Đa: B

Choose one answer.

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a. By clearing them with Dave Smith b. By getting a written order from their manager c. By signing them out with their own pensd. By special permission from Mr. Bauer 

Question 58

Marks: 5

Question 160: What is the exception to the rule that says people must print on both sides of office paper? ĐA: C

Choose one answer.

a. For rough drafts of proposals b. For personal correspondence

c. For official business correspondenced. For copies of this memo

Question 59

Marks: 5

Questions 161-162 refer to the following advertisement.

Looking for a good place today?

Finding the right accommodation for you in Seoul can sometimes be difficult. Negotiatinga favorable rate can be even more of a challenge. But with twenty years of experience inthe Korean tourist industry Delta Travel has forged strong relationships with some of the best hotels in the region, and is ready to pass the benefits on to you.

Delta Travel, More Than an Agency

--It's Your Travel Companion

TEL: (02) 2648-0509

FAX: (02) 2656-0509

KeumYoung Building, 44-1

Jongrogu, Seoul

Question 161: What is being advertised? ĐA: D

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Choose one answer.

a. A flight to Seoul b. A job openingc. A consulting service

d. A travel agency

Question 60

Marks: 5

Question 162: What advantage does Delta offer? ĐA: D

Choose one answer.

a. Extended warranty

 b. Free translation servicec. Useful business contactsd. Highly trained tour guides

Question 61

Marks: 5

Questions 163-164 refer to the instructions.. 

How to get your subscription to the Evening SunIn Person: Visit our offices on 321 Back Street and fill out a subscription, form. Payment by check or credit card will be accepted at that time.

Online: Visit www.eveningsun.com and fill out our subscription formonline. You will be asked for your credit card at that time.

By Telephone: Call us at 555-9876 anytime from 9 am to 8 pm onweekdays.

Please have your credit card ready.

By Fax : Fax!the attached subscription form to 555-9765 anytime, andbe sure to include your credit card information.

Payment must be received in full before the first issue will be deliveredto your door. In the event of cancellation, a refund equal to 90% of thevalue of issues that have not yet been received will be granted.  

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Question 163: What method of subscribing will allow people to pay by check? ĐA: A

Choose one answer.

a. In person

 b. By telephonec. By faxd. Online

Question 62

Marks: 5

Question 164: How much will be refunded in the event of a cancellation? ĐA: C

Choose one answer.

a. 90% of the amount paid for the subscription b. 50% of the total amount paidc. 90% of the value of undelivered issuesd. It depends on the payment method.

Question 63

Marks: 5

Questions 165-166 refer to the following letter. Speedenix

www.Speedenix.com

78 Center Street

Atlanta, GA 83528

November 17, 2004

DBX Studio, Inc.

445 Mass Ave.

Boston, MA 02143

Dear DBX Studio:

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I wanted to thank you for your passionate commitment to web designand superior service. I develop customer relationship managementstrategies on a daily basis for my clients and I am NEVER easilyimpressed with customer service in any industry. In fact, my motto hadbeen that customer service is mediocre at best. I am glad to say that

DBX Studio proved me wrong and my web site is clear proof of that!

When I first talked to Douglas, one of your associates, on the phone, Iknew he was the right web designer for me even though we had nevermet or spoken before. I was impressed most with Douglas' commitmentto my work and his willingness to educate me about the web designprocess.

 Throughout my experience with DBX Studio I was always very satisfiedwith prompt and reliable service. Douglas told me that I could reach himat almost anytime. Now this is unheard of, and it is a great example of 

the kind of personal customer service today's businesses should strivefor. I remember times when Douglas told me he would be until 1 am orso on my web site to meet our deadlines. And sure enough, I wouldreceive e-mails the next morning that were received anywhere from 1 to3 am.

 Thank you so much for all of your help ---- the web site looks terrific! Ilook forward referring many of my clients to you.

Sincerely,

Scott Hatheaway

President of Speedenix 

Question 165: What is the purpose of this letter? ĐA: D

Choose one answer.

a. To complain about poor customer service b. To request changes in the planc. To refer new clients to the company

d. To praise an employee for his Dedication

Question 64

Marks: 5

Question 166: What did Douglas NOT do for Mr.Hatheaway? ĐA: A

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Choose one answer.

a. Introduced him to a new client b. Educated him about web designc. Worked late hours to meet the deadlines

d. Proved his motto to be wrong

Question 65

Marks: 5

Questions 167-168 refer to the following letter. 

A & S Piano School 6250 Plaza de Augustus

265-970 Rome, Italy

November 25

Mr. George Smith

Manager, Client Realations

Smithe and Andersen Pianos Inc.

530 Via Thecla 255-860 Rome, Italy

Dear Mr. Smith:

In today' s fast-paced world, it is common to overlook the performanceof a killed employee. This being the case, I am writing to inform you thatone of your sales associates, Mr. FrankJones, has provided me with asuperb service. When I visited your storeroom last month to purchase anew piano, Mr. Jones was there to answer all of my questions and fulfillevery need I had. He is certainly a credit to his profession and youshould feel privileged to have such an excellent employee.

Kindly let Mr. Jones know that we at A &SPiano greatly appreciate hisskill, service and of pianos. He made shopping at your store a realpleasure for us.

Sincerely,

 John Giovanni

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 John Giovanni

President 

Question 167: What is the purpose of this letter? ĐA: D

Choose one answer.

a. To comment on the quality of their pianos b. To apply for a sales positionc. To request the delivery of a pianod. 10 praise a certain employee

Question 66

Marks: 5

Question 168: What does Frank Jones do for Smith and Andersen Company? ĐA: C

Choose one answer.

a. He plays the piano. b. He keeps pianos in storage.c. He sells pianos.d. He delivers pianos.

Question 67Marks: 5

Questions 169-170 refer to the following notice. 

Welcome to the new Tripoli's restaurants

With the coming of the spring, we are pleased to invite you to our newlylocations! OVer the past winter months, we've been remodeling our

restaurants throughout the area and now they have all been reopened

and are ready for you and your family to enjoy.

Although their exterior may not look different, the inside is completelynew with a

new look, a new menu, and an all new atmosphere. However, somethings did notchange atall-likethequaJityofour famous appetizers and

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mouth-watering authentic Italian cuisines.'And we still believe in keepingour prices low! 

Question 169: What change is announced in the advertisement? ĐA: C

Choose one answer.

a. The restaurants have been relocated. b. Food prices in the restaurants have been reduced.c. The restaurant buildings have been remodeled.d. Some new restaurants have been opened.

Question 68

Marks: 5

Question 170: What is NOT promoted in this advertisement? ĐA: C

Choose one answer.

a. The new menu b. The prices of the foodc. The efficient serviced. The interior design

Question 69

Marks: 5

Questions 171-172 refer to the following press release. 

Atmel to Present at the Schwab Soundview Capital MarketsSemiconductor Conference

 Tuesday August 10, 9:00 am ET

SAN JOSE, Calif., Aug. 10 /PR Newswire-FirstCali/ -Atmel Corporation

(Nasdaq:

ATML -News), a worldwide leader in the development, fabrication andsale of 

advanced semiconductors, announced that Fran Barton, Atmel's Chief Financial

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Officer, will present at the Schwab Soundview Capital MarketsSemiconductor

Conference on Thursday, August 12, 2004. The presentation will beginat 11 :30

am Pacific Time.

A real-time audio webcast of the meeting will be available on theCompany's

investor relations page at http://www.atmel.com/ir. A replay of thewebcast can be accessed shortly after the conclusion of the meeting andwill remain available for 30 days.

Forward-looking statements and other material information may be

discussed

during these events. 

Question 171: When will the interested parties be able to listen to the presentation?ĐA: B

Choose one answer.

a. August 10, 9 am ET b. 31 days after the presentation

c. Before August 12, 11 :30 PTd. Immediately following the Presentation

Question 70

Marks: 5

Question 172: Who will give the presentation? ĐA: A

Choose one answer.

a. Atmel's investor relations director  b. A semiconductor market analystc. Schwab Conference organizersd. The CFO of the Atmel Corporation

Question 71

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Marks: 5

Questions 173-175 refer to the following memo. 

 TO: All Employees

FROM: Human Resources

RE: The New Vacation Regulations

As was announced last week, there has been an increase in the amoutof vacation time that will be granted to employees who have been withthe com for one year or more. As promised, here are the details relatingto the addit vacation time:

-An additional 3 days will be granted per year to employees who have

been us for 2 to 5 years.

-An additional week (5 working days) will be granted to employees whobeen with the company for 6 to 10 years.

-Eight additional days of vacation will be allowed to people employedhere for 11 or more years.

 These days are in addition to the two weeks (or 10 working days) that allemployees now receive. Please note that this does not apply toemployees are currently in probationary status, they will continue to

receive only 10 days of vacation a year. 

Question 173: What kind of additional benefit are employees to be given? ĐA: A

Choose one answer.

a. More vacation time b. More sick daysc. More comprehensive health bed. More chances for a salary incre

Question 72

Marks: 5

Question 174: How many vacation days will an employee of 12 years receive? ĐA: D

Choose one answer.

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a. 12 days b. 14 daysc. 16 daysd. 18 days

Question 73

Marks: 5

Question 175: Who will NOT immediately benef this increase? ĐA: A

Choose one answer.

a. New employees b. Employees currently on vacac. Long-time employeesd. Employees in good standing

Question 74

Marks: 5

Questions 176-178 refer to the following notice. 

We appreciate your purchase of the Gogo pogo stick. Though our pogosticks can offer your child years of bouncing enjoyment if cared for

properly, we offer a three-month unconditional warranty on our product.If for any reason the pogo stick breaks, or if you are unsatisfied with theproduct, just retumitto the retailer for a full refund.

 To help ensure enjoyment for a long time to come, we offer the followingcare tips: It's important to oil the piston and spring of the pogo stickevery month or so depending on how often it is used. It should not getwet in any way, as this may cause rust. We also do not recommend thatpeople who weigh more than 70 kilograms use the pogo stick, it isdesigned for children after all.

Attached to this warranty you will fmd a customer feedback form, pleasefill it out so we may improve our products. You may also submit thisinformation on out website http://www.gogopogo.com/. 

Question 176: What kind of notice is this? ĐA: C

Choose one answer.

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a. An official business memo b. A customer complaint formc. A warrantyd. A product assembly manual

Question 75

Marks: 5

Question 177: What's the writer warning the customers to avoid? ĐA: A

Choose one answer.

a. Letting the product rust b. Oiling the stickc. Allowing children for playd. Reselling it to others

Question 76

Marks: 5

Question 178: What kind of document is attached to this notice? ĐA: B

Choose one answer.

a. An online form b. A feedback surveyc. A warrantyd. A care guide

Question 77

Marks: 5

Questions 179-180 refer to the following memorandum. 

 To: All Department Heads

From: Chris Fontaine, CEO

A reception for new managerial staff will be held from noon to 1 :30 p.m.on Wednesday, January 10, in the boardroom. Snacks will be available at12: 10 and lunch will be brought in at 12:30.

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Every department head should attend. This gathering will provide anopportunity for experienced and newly appointed managers to meeteach other at the start of new year. 

Question 179: What is being announced? ĐA: C

Choose one answer.

a. A training course for team leaders b. A gathering for managerial employeesc. A reception for workers' familiesd. A meeting for the board of directors

Question 78

Marks: 5

Question 180: When will food be served?ĐA: B

Choose one answer.

a. At 12:00 b. At 12:10c. At 1 :00d. At 1 :30

Question 79Marks: 5

Questions 181-185 refer to the following memos. 

 To: All Members of the Board

From: James Rotner

Date: November 28th, 2006

Subject: Meeting to discuss shortage of automobile parts

I am calling a meeting at 3 p.m. tomorrow to discuss the shortage of automobile parts for the upcoming holiday season. Some of you havealready mentioned that various components are hard to obtain from theusual sources. We have looked into the matter, and it turns out the mainreason we are experiencing difficulty with our usual sources is because

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our competitor, Fenway Automobiles, has recently offered them a muchmore lucrative contract. It is important that we obtain the needed itemssoon, through finding new suppliers. Unless we do so, we may not beable to meet our holiday deadline. As you all know, the demand for newautomobiles goes up at the end of the year, and we want to make sure

we meet the demand for cars on time.

It is no secret that Fenway Automobiles has been giving us a good runfor our money. I believe that this holiday season is our chance to riseabove the competition and find a firm, unshakable foothold in theindustry.

 Therefore, it is crucial that everyone attend this meeting. Also, I wouldappreciate it if you came with any ideas concerning useful strategiesagainst Fenway Automobiles. If you have any additional questions orsuggestions, be sure to contact me or my secretary . 

 To: James Rotner

From: Rachel Cooper

Date: November 29th, 2006

Subject: [RE]: Meeting to discuss shortage of automobile parts

I am sorry but I don't think I will be able to attend the meeting you

called this afternoon because I have a doctor's appointment at 2:30.However, I know someone who may be able to get into contact with newsuppliers if we should need them. Although these suppliers seem towant a higher price, it will probably be hard to find other supplierswilling to work together so late in the year. I will get back to you aftercollecting more information. 

Question 181: What is the purpose of the memorandum? ĐA: B

Choose one answer.

a. To cancel a meeting b. To call a meetingc. To inform the employees about the holiday seasontd. To remind the employees to get in touch with the suppliers

Question 80

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Marks: 5

Question 182: Which holiday season is James Rotner referring to? ĐA: C

Choose one answer.

a. Independence Day b. Memorial Dayc. Christmasd. Valentine's Day

Question 81

Marks: 5

Question 183: What will be the main subject of the meeting? ĐA: D

Choose one answer.

a. Deciding on a deadline b. Deciding on a new marketing strategyc. Finding a new secretaryd. Discussing new suppliers and the company's competition

Question 82

Marks: 5Question 184: Why will Rachel Cooper not be able to attend the meeting? ĐA: B

Choose one answer.

a. She has to go pick up her child. b. She has to go see the doctor.c. She has to go meet a friend.d. She has to collect information on a new supplier.

Question 83

Marks: 5

Question 185: Why does Rachel Cooper think it will be hard to find other suppliers? ĐA: B

Choose one answer.

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a. There are none who meet the requirements. b. Other suppliers are too expensive.c. The holiday season is too ciose.d. Fenway Automobiles has already gotten into contact with all of them.

Question 84

Marks: 5

Questions 186-190 refer to the following article and announcement. 

Bad News for Our Economy

-Experts Forecast a Rapid Recession during Second Half of the Year

April 6th, 2006

Many forecasting experts have announced that they have determined arecession in progress, with its cycle peak estimated to be in October2006. The recession could be set

in motion by a decline in consumer purchasing, since consumers arebecoming more sensible about what they buy. A more likely cause wouldbe failure of economic growth.

However, these are causes speculated by the public. Andrew Bushee, anexpert at Anderson Center at the University of California, outlines three

main reasons for the recession visible on the horizon. He lists the recentpower crisis, inflation concerns, and

significant global trade imbalances. At a press conference last week, heannounced that a

tight financial budget for the next year will be required to overcome th~recession. Top on the list of government priorities, according to thisbudget plan, should be allocating more time and effort to sectors of theeconomy which will be most effective in stimulating economic growthand development. According to the econometric model used by certainforecasters, the probability of a looming recession is as high as 90%. Sofar, a dwindling GDP, hiking unemployment, reduced investment, and job cuts have been predicted. 

 JOB CUT ANNOUNCEMENT

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Due to the recent recession in economy, we are announcing a cut of anadditional 500 jobs over the next two years. The job cut will just be apart of our restructuring plan. Losing more than JO percent of our workforce will be an aspect of the plan that is essential in orderto reducecosts and become more efficient in our operating margin. Iriaddition to

cutting a number of employees, we ask remaining employees to takesalary cuts and trim expynses to the bone. Because the economy is inpoor shape now, and our company is suffering as a result, we need morethan ever to be in decent financial shape.

 Thank you. 

Question 186: When do the experts predict the peak of the recession will be?ĐA: D

Choose one answer.

a. This October  b. In two yearsc. Next October d. It has already passed.

Question 85

Marks: 5

Question 187: What is NOT a cause of the predicted recession? ĐA: B

Choose one answer.

a. The energy crisis b. Major companies' restructuringc. A general increase in the level of pricesd. Trade imbalances

Question 86

Marks: 5

Question 188: What is NOT a predicted outcome of the recession? ĐA: D

Choose one answer.

a. Unemployment b. Reduced investmentc. Job cuts

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d. Bankruptcy of banks

Question 87

Marks: 5

Question 189: Why is the company making job cuts? ĐA: D

Choose one answer.

a. As a result of unsatisfactory work on the part of the employees b. To make sure the remaining employees receive adequate attentionc. In order to employ new workersd. As a result of a decline in the economy

Question 88

Marks: 5

Question 190: The phrase "to the bone" in paragraph 2, line 7 is closest in meaning to ĐA:A

Choose one answer.

a. As much as possible b. Violentlyc. In a stingy manner d. Painfully

Question 89

Marks: 5

Questions 191-195 refer to the following mail. 

BUSINESS REPLY MAIL

FIRST-CLASS MAIL PERMIT NO. 1159 BOONE IA

GAMEPRO

 THE WORLD'S LARGEST MULTIPLATFORM GAMING MAGAZINE

SUBSCRIPTION DEPARTMENT

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PO BOX 37579

BOONE IA 50037-2579

GamePro EX gives you everything!

 YES! Sign me up for GamePro EX-only $29.97 for one year (12 issues)! Iknow every issue will have gaming extras like a disc, poster, strategyguide, and other great GamePro stuft !

Name William Lee

Address 5468 Roxbury Street

City/State/Zip Calgary. Alberta. Canada, 08401

Email [email protected] 

Send an additional $20 for Canadian orders and $40 for foreign ordersprepaid in U.S. dollars. 

 To: John

From: Will

Date: November 30th, 2006

Subject: GAME PRO!

Dear John,

I finally subscribed to GamePro! Thank you so much for recommendingthe magazine. I've received two issues so far and I think they're reallygreat. You still subscribe to the

magazine, right? I was wondering if you wanted to subscribe toElectronic Gaming Monthly with me. I saw an ad for it in GamePro. The

reason I'm asking you to subscribe to it together is because thesubscription fee is quite high, and I thought it might be better to sharethe subscription with you, since we are both fans of gaming. Write backASAP!

 Thanks 

Question 191: What is GamePro? ĐA: D

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Choose one answer.

a. A computer game b. A card gamec. A game disc

d. A gaming magazine

Question 90

Marks: 5

Question 192: What is NOT included in the list of extr products that come along with eachissue? ĐA: D

Choose one answer.

a. CD b. Membership cardc. Poster d. Strategy manual

Question 91

Marks: 5

Question 193: What information is NOT included in th first postcard? ĐA: C

Choose one answer.

a. The address of the subscription department b. The email address of the subscript departmentc. The address of the subscriber d. The email address of the subscribe

Question 92

Marks: 5

Question 194: What does William propose in his ema John? ĐA: C

Choose one answer.

a. To read GamePro together  b. To lend him two issues of Electron Gaming Monthlyc. To subscribe to a magazine togeth

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d. To recommend a gaming magazin

Question 93

Marks: 5

Question 195: What can be inferred from the passage ĐA: A

Choose one answer.

a. GamePro is a successful magazine b. William Lee did not pay his bill on time.c. William Lee paid $49.97.d. John is paying for William's subscription.

Question 94

Marks: 5

Questions 196-200 refer to the following letter. 

Wise Conference Center

P.O. Box 98212

 Troy; CA 92232

September10,2006

 

Mr. Joel Passon

Discovery Corporation

132 Caller Avenue

 Troy CA 92232

Dear Mr. Passon:

We are pleased to confirm with you the arrangements for yourconference at Wise Conference Center during November 24-26, 2006.

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From the information you have provided to us, you are expectingbetween 100 and 150 people for a three days long conference. We willreserve a room that can be closed off or opened up to match the finalnumber of people. We have all the audio-visual systems available foryou to use, so just please let us know if you need anything.

We wanted to confirm with you that you will not need any catering.However, if you end up changing your mind, please let us know beforeNovember 15, so that we can call and make an arrangement with acatering company.

I have included the total estimated price for your three days longconference. Please call me for any questions or concerns. Again, Iappreciate you choosing Wise Conference Center. I am excited to seehow the service we will offer you will aid you in all your activities andseminars during the three days.

Sincerely,

Alicia Rosas

Events Manager

Wise Conference Center

Ms. Alicia Rosas

Wise Conference Center

15677 Nation St.

Monterey, CA93940 

Dear Ms. Rosas,

I thank you for your cooperation, it will truly help us to have a great andsuccessful conference this coming November. However, there are

several questions that I wanted to ask you. I was wondering if the WiseConference Center has any fitness room, swimming pool, or spa etc., forus to enjoy, how big the cafeteria is, how many people are sharing oneroom, and if there are any nice parks for families to enjoy. Also, I have afew disabled people that will be coming to our conference, and I waswondering if your conference center has adequate facilities for thosepeople so that they are as comfortable as possible. Thank you for yourattention to this matter.

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 Joel Passon

Discovery Corporation

Conference & Seminar Manager

[email protected] 

Question 196: What is the first letter about? ĐA: B

Choose one answer.

a. Ms. Alicia is trying to make an arrangement to ho\d a con'erence. b. Ms. Alicia is informing a client about their arrangement for a conference.c. Ms. Alicia is asking her client details about the conference.d. Ms. Alicia is booking the date for her customer's conference.

Question 95

Marks: 5

Question 197: What is NOT true about the conference? ĐA: C

Choose one answer.

a. The conference is only three days long. b. The conference center is expecting from 100 to 150 people.c. The conference will be held in LA,CA.d. The conference center can provide all the audio and visual equipment.

Question 96

Marks: 5

Question 198: What should Mr. Passon do in order to get catering? ĐA: A

Choose one answer.

a. He must call the catering company and make arrangements before Nov.I 15. b. He must let Ms. Alicia know 4 days before the conference.c. He must bring his own cooks to cook.d. He must ask Wise Conference Center staff for it before Nov. 15.

Question 97

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Marks: 5

Question 199: What is NOT one of Mr. Passon's questions? ĐA: A

Choose one answer.

a. 1he capacity 0' ca'eteria b. Whether it has facilities his people can enjoyc. Room arrangements for peopled. Entertainments like movies for families

Question 98

Marks: 5

Question 200: What is Mr. Passon's big concern? ĐA:

Choose one answer.

a. He has a son who will need assistance in attending the conference. b. He wants the disabled people to have their own rooms.c. He wants the handicapped people to enjoy the conference.d. He wants the handicapped people to be able to use all their facilities.

Question 99

Marks: 5Questions 161-162 refer to the following want ad.

 Jump-start Your Career in Marketing 

ABC Marketing is currently offering internships to 10 hardworking up andcomers in this field. We are requesting applications from anyand all students who expect tograduate this spring. This is not exclusively for Marketing majors, but some knowledge of the marketing world will be considered an asset.

If you are interested inthis position, please submit the attached application form alongwith the following:

-your university transcript

-a photo of yourself 

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-2 letters of recommendation (one from anemployer, and one from a teacher or professor)

-an essay of 500 words or less explaining why you should beour choice as an intern at our firm.

We look forward to receiving your application. 

Question 161: What kind of opportunity is presented here? ĐA: A

Choose one answer.

a. A medical internship b. An executive position at a marketing firmc. An entry level position for university graduatesd. A management position

Question 100

Question 162: Which item does NOT need to be included with the application? ĐA: D

Choose one answer.

a. 2 letters of recommendation b. An essayc. A photo of yourself 

d. A portfolio