DANONE - Wainhouse Research · • Communication & Collaboration DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 ... IP Analogique Email Application SAP / Web Instant Messaging

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Video ExperienceDan2.0 Project Feedback

Thierry THOURON , CTO DANONE

January 2011

DANONE

BSN GERVAIS-DANONE

1919: Barcelone1929: Paris1941: New York

Daniel CARASSO

1966: BSN1969: Take-over bid on St-Gobain1970: Evian, Kronenbourg

Antoine RIBOUD

1966 1996 F C t i t C t t

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3 4CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011

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19721972 BSN-Gervais-Danone

19941994 Danone

20072007 Merge with NUMICO

1966-1996: From Container to Content

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DANONE

Sales breakdown in 2009

Medical Nutrition

6%

Waters

17%Baby Nutrition

20%

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Fresh Dairy Products

57%100% Health food

Health through food for all

It is our conviction at Danone that food and nutrition are key to builiding and sustaining health“nutrition are key to builiding and sustaining health and well being – from birth through old age.

It is on this conviction that we have built our history and brands and is the overriding focus on of our four businesses – Fresh Dairy Products, Waters, Baby Nutrition, and Medical Nutrition.

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CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 20114

Franck Riboud,Chairman & CEO Danone

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DANONE Products by business line

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Sales by business line

3 Billion €+7.9% growth in 2009Baby Nutrition

8.6 Billion €+1 6% growth in 2009

2.6 Billion €+1% growth in 2009

Waters

0.9 Billion €+11.4% growth in 2009

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+1.6% growth in 2009Fresh Diary Products

11.4% growth in 2009Medical Nutrition

€ 14,982 mlnSales

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Our global presence : > 90 000 employees

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Strong market positions

Eastern EuropeWestern EuropeNorth America

No. 1 Fresh Dairy Products


No. 2 Bottled Waters

No. 1 Baby Nutrition

No. 1 Medical Nutrition


No. 1 Baby Nutrition

No. 1 Medical Nutrition

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AsiaAfrica/Middle EastLatin America



No. 1 Fresh Dairy Products No. 1 Baby Nutrition


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DANONE & a Story of Networking Attitude

•2003 – Launch of Networking Attitude

•Networking Enterprise & Learning Organization

• A 2.0 management 2.0 wihout technologie

•2009 – Dan 2.0

• Communication & Collaboration

DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011

• New Ways of Working

• August 2009 DAN2.0 Go live

Dan2.0 Objectives, 2009

Connect & Share Reduce Cost Transportation

& CO2 Footprint

Accelerate & InnovateExpress Yourself


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First User centric …..> Then Usage …. .> &Tools

What are the Dan 2.0 Components ?

Invest on

Communication 2.0 Collaboration 2.0

Instant Messaging

Advances Behaviors

Technologies


Instant MessagingWeb‐conferencing

Room Visio ConferenceVideo for Pc’s

Sharing “big” files

Mobile

Social Network With WhosWho

Search Engine

Intranet

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Communication 2.0

What are the Dan 2.0 tools ?

Video ConferenceFiles transfer

Collaboration 2.0

Web Conference

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Instant Messaging


QuickR

New Danone Wiki New Who’s Who 2.0 Search EngineCollaboration

DAN2.0 Usage

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IP Convergence : Before 2009, 3 separate Networks

Collaboration Calendar

Conferences AudioTELEPHONIE

IP Analogique

Email Application SAP / Web

Instant Messaging

DATANETWORK

Voice

Services de téléphonie

OVOIX / PABX

VIDEO

BB

RNIS


ConferencesVideo

VIDEO

Collaboration

Calendar

Application Web

Instant Messaging

Now an Unified Video Network, secured & Full IP

email

Messagerie

VideoConferences Audio

Conferences

Services Telephonie

BB


gVocale

TelephonieIPBX

UNIFIED IP NETWORKFOR COLLABORATION

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Video on pc,in a multipoint mode,

connected toour video rooms

eo for PC

An easy Video usage for all DANONERS using IP & Click to Video connected to SAMETIME

Capacity for 400 Simultaneousvideos for PCs

220 New IP Vidéos

IM & Vide

Interoperability


20 Virtual Rooms

End Point

Video

Room

Example : DAN’IS Virtual IS Board

ParisUS

Amsterdam


Spain

Asia

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Example: internal web‐conference with video

Vidéo on pc

11 000 Web Conference in 2009

Sharing documents


Example of GM Meeting in DANONE ASIA

– 2 Zone VPs + 3 Zone HRDs

– 14 CBU GMs + 9 CBU HRDs

– 26 Directors + 5Managers


– 4 Hours Video Conference

– Real Time Conversation & Feedback

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Site Map

SingaporeSatellite Room

SingaporeSatellite Room

ShanghaiShanghaiKuala Kuala

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SingaporeCentral Room

SingaporeCentral Room

ShanghaiSatellite Room

ShanghaiSatellite Room

Tokyo Satellite Room

Tokyo Satellite Room

Jakarta Satellite Room

Jakarta Satellite Room

Lumpur Satellite Room

Lumpur Satellite Room

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217


David from San

Francisco

David from San

Francisco

812

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In Each Satellite Room – 3 Parts

Tandberg

WebMeeting

2. Screen Sharing for Presentations，David’s Drawing


3. Group Work by Co‐Vision (provided by consultant) : Online questionnaires and feedback from attendees

Online Questionnaires on Laptop

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Photo Show

Shanghai Jakarta Tokyo


Singapore Singapore Kuala Lumpur

Example of Reducing Carbon Footprint and Travel Cost

SGH TKY JKT KL SFO(US) SUMPeople 20 6 10 10 1

256,000 Kilometer

Distance to Singapore (km) 4,200 5,000 300 200 9,000TOTAL Round Trip Distance (km) 168,000 60,000 6,000 4,000 18,000

Reducing Carbon Footprint:

38,400 KG =Planting:

39 Trees

Every 20,000 km's flight will generate 3,000 kg carbon

which need 3 trees to absorb during 100 years.

SGH TKY JKT KL SFO(US) SUMPeople 20 6 10 10 1


Saving Travel Cost+ Meeting Room Rent (€3000):

88,800 EUR

People 20 6 10 10 1

€ 85,800Return Air Ticket Cost (€) 2,000 3,200 550 450 5,600

Accommodation (€) 200 400 200 200 600TOTAL Travel Cost (€) 44,000 21,600 7,500 6,500 6,200

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IM‐Tchat has been now widely deployed

IM for PC

1 187 308Session Tchat

29 114 users Tchat

220 VIDEO ROOM CONFERENCE


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3 000 users with Scopia Video Pc’s3 000 Danoner’s are using

Scopia video with their PCs

eo for PC

IM & Vide

Continue to deploy Scopia

Main DAN2.0 Kpi Status December 2010

51 000 Videos Hours

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+ 365 %

DAN2.0 2010 versus 2009

Communication 2.0

+ 365 %11 310 reported 200941 317 h

€ 2,294 mln

+ 329 %M 3,1 reported 2009

32 792

+ 180 %12 954 reported 2009

Video Conference Total Hours

Web Meeting Total Hours

+ 241 %Lotus V8 Total Users

23 316 h

10,4 MillionTchat IM Total Nb Instant Msg

32 792

2 791Pc vide Scopia Total Users

13 603 reported 2009

+ 1 065 %262 reported 2009

Lotus V8 Total Users

1. Next Step for 2011 > POC for video with Web & mobility

Communication 2.0

VIDEO WITH THE CLOUDVIDEO FOR MOBILITY

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Film Dan2.0


Now For Danone

« I’m sure that Video will be the New Voice……The Video Story is just starting …

Thierry ThouronCTO DANONE »

Thanks to :

&

Thierry THOURONCTO DANONE

&

Documents

DANONE - Wainhouse Research · • Communication & Collaboration DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 ... IP Analogique Email Application SAP / Web Instant Messaging