Dance!Dance!Dance!Dance! with

Customer A NEW WAY TO THINK ABOUT

SERVICE FROM AMERICA’S

MOST CREATIVE TRAINER

POINTFORWARD PRESENTS LYNN H INDERAKER

Today’s customer is moving to a different rhythm. It’s faster

and more unpredictable. To grow your business, you have to antici-

pate every swoop and turn the customer takes. If your company

doesn’t hear the beat, you’ll be swept off the customer’s dance-

floor faster than you can say, “chor-e-og-ra-phy.”

This presentation helps audience members pull themselves

out of outdated approaches to marketing, service and operations

with a metaphor that everyone understands: dance. Innovation

champion Lynn Hinderaker explains how to cultivate the trust that

leads to customer loyalty by anticipating the customer’s next move

and responding in a proactive, forward-thinking way.

Animated and thought-provoking, this presentation is avail-

able in three formats: a keynote speech, 20-minute lunch or

breakfast meetings and a half-day workshop. Its emphasis on move-

ment can help employees initiate the ‘leaps and turns’ required to

win in this, the era of Web 3.0.

the

Passionate and insightful,

Lynn Hinderaker will help

your team get unstuck:

• Lock in customers

• Drive new initiatives

• Help employees innovate

402-884-2031

Omegapointmarketing.com

“You are guiding us down a path that will ensure the future of our company and our

employees.”