Dan Grady Information Builders WebFOCUS Dashboards Your business. No barriers

Dan Grady

Information Builders

WebFOCUS Dashboards

Your business. No barriers.

Agenda

Why should I deploy a Dashboard?What approach would be best for my target audience?Dashboard DemonstrationsDashboard Best PracticesUpcoming Events

Copyright 2007, Information Builders. Slide 2


The Value Of A Picture

A man with a broom is standing sideways on the wall of a brownish-orange building. There are potted trees and plants near by. Several windows can be seen – one at street level, one approximately 6 feet from the ground the other at ten feet. Each of the windows are guarded by black wrought-iron fencing. A Lamp post is seen directly behind the horizontal man.

DashboardThe Goal

The Goal:

o to effectively communicate information

o to provide a gateway to all of your

information assets


Analyst

WebFOCUS Dashboard Flexibility for Target Audience

Executive

Unknown Employee

ActiveDashboards

PerformanceManagementDashboards

FlexDashboards

CustomDashboards Analytical

Dashboards

GeographicDashboards

RealTime

Dashboards

WebFOCUS Custom Dashboards/Mashup


Characteristics:• Provides a snapshot of your business at a glance• Multiple data sources and visualization techniques No training required Potential Audience: All

WebFOCUS Analytical Dashboards


Characteristics:• Uncovers anomalies in large amounts of data• Helps you focus in on problems not otherwise detectable Color, isolation, and detailed visualizations In Memory Data Discovery Target Audience: Analysts and Back Office(most of the time)

WebFOCUSActive Dashboards – Portable Dashboards


Characteristics: Ideal for mobile applications or employees on-the-go No connection required Empowers users with self-contained analytical capabilities Target Audience: All (Particularly, users that spend the majority of their

time in the field.)

WebFOCUSFlex Dashboards


Characteristics: Access any data, anywhere via Flex graphics Rich, visual graphics, dynamic “tweens”. High level of “stickiness” Target Audience: Customer/Public Facing Applications

WebFOCUSGeographic Dashboards


Characteristics:• Bi-directional interactivity between reports and maps (ESRI, Google

Maps, Bing) Recognize opportunities by layering content on a map. Target Audience: All, ESRI tends to be more Back Office and Analyst

WebFOCUSPerformance Management Dashboards


Characteristics:• Communicate organizational strategy and performance Most effective display of performance metrics Helps users convert lagging into leading indicators Target Audience: Entire Organization(eventually)

WebFOCUSReal Time Dashboards


Characteristics:• Designed to support more immediate decisions• Target Audience: Operational Employees, Call Centers, Hospitals


Demonstration

WebFOCUS Dashboards in Action

Dashboards “Top Five” Common Mistakes in Dashboard Design

Exceeding the boundaries of a single screen If you have to scroll, it’s time to re-design

Supplying inadequate context for data A “chart” shows sales are at $57,863, but is the value

good? bad? Are we on track? Are we doing better than we have in the past?

Displaying excessive detail or precision $3,687,359.61 vs 3.7M

Choosing inappropriate display media Don’t be afraid to experiment

Pie chart, Line chart, Bar chart, etc… Not planning for the users next move

Now that they can see more they’ll want to know why


Dashboards Best Practices

It’s all about communication Dashboard users want to understand simply,

clearly and quickly Understand your audience

How sophisticated are they? Too much complexity can lead to low usability

Less is more Include only what you absolutely need Don’t deliver information in fragments

Answering “What” is fine, but being empowered to answer “Why” is so much better


Dashboards Best Practices


Documents

Dan Grady Information Builders WebFOCUS Dashboards Your business. No barriers