DAILY RECEIVES CONSECUTIVE MCFA DEALER EXCELLENCE AWARD In an announcement made by Mitsubishi Caterpillar Forklift America (MCFA) on February 2, 2017, Daily Equipment Com-pany (DEC) secured a spot among 19 select dealerships as a top performer for delivering Outstanding Customer Service, Sales Support and Industry Solutions. “We are proud to be recognized, for the sec-ond year around, as a company who puts customers’ needs ahead of everything else, by striving to earn our customers’ trust, daily.” DEC COO, Jake Pfluger shared that the award is a recognition and a responsi-bility that each employee at Daily takes pride in and at the same time, commits to. MCFA recognizes dealers for providing industry-leading custom-er service and strategic material handling solutions to the customer ownership experience. “Congratulations to MCFA’s 2017 Dealers of Excellence,” said Kent Eudy, executive vice president of sales and

marketing at MCFA. “We are honored to recognize these longstanding MCFA deal-ers for their hard work, industry knowledge and commitment to serving our customers. We appreciate their continued dedication to the material handling industry.”For over 30 years, Daily Equipment Com-pany has been providing Mitsubishi forklift trucks, Cat® lift trucks and Jungheinrich® warehouse products, among others, in Mis-sissippi, Louisiana, and Texas with seven sales and service facilities. For the com-plete listing of its products and services,

please visit https://www.dailyeq.com/. DEC is strongly backed by MCFA—a leading manufacturer of high-quality forklifts and warehouse products in North, Central and South America and the Caribbean. For more information about MCFA or any of its brands, visit http://www.mcfa.com/en/mcfa.

DAILY TOP PERFORMERS RECOGNIZEDThe 2016 Daily Equipment high performance awards were announced during the company’s annual meeting held on January 20, 2017. Following are the awardees recognized for their high performance.

2016 Rising Sales Star – Jonathan Crowe (Jackson, MS Branch)2016 Most Machines Sold Award – Edward Coleman (Houston, TX Branch)2016 Machine Sales Rep of the Year Award – Tyler Miley (Baton Rouge, LA Branch)2016 Product Support Rep of the Year Award – Charles Orman (Jackson, MS Branch)2016 Filter Cup Award for PM Excellence – Shreveport Branch

MCFA AWARDED NJPA CONTRACT FOR PROCUREMENTMitsubishi Caterpillar Forklift America, Inc. (MCFA) was recently awarded a National Joint Power Alliance (NJPA) national contract for procurement of “Forklifts, Lift Trucks, and Related Material Handling Equipment, At-tachments, Accessories and Services.” View here: http://www.njpacoop.org/cooperative-purchasing/contracts-fleet/heavy-ag-equipment/mitsubishi/

As an MCFA-owned dealership, Daily Equipment Company (DEC) benefits from the alliance as part of a select group of world-class vendors. Procurement opportunities DEC can deliver on are Mitsubishi forklift trucks, Cat® lift trucks and Jungheinrich® warehouse products.

About NJPA: NJPA’s cooperative contract purchasing leverages the national purchasing power of more than 50,000 member agencies while also streamlining the required purchasing process. As a municipal national contracting agency, NJPA establishes and provides nationally leveraged and competitively solicited purchasing contracts under the guidance of the Uniform Municipal Contracting Law. Joint Powers laws enable members to legally purchase through our awarded contracts. For more information on NJPA, please visit: http://www.njpacoop.org/about-us

Fry Master is among David’s satisfied customers with around 30 various equipment under his care. “They treat me like I’m one of their own and I really enjoy working with them.” He says about his favorite customer. “I get asked a lot by other customers why do PMs (planned maintenance). I always give Fry Master as an example: They have a strict schedule they follow at given intervals. Whether the truck has ran one hour or 1000 hours on that given period, the PM is facilitated. It gives me a chance to find potential problems and prevent them. That’s why their operations run like clockwork.”

“Working on different types of equipment challenges me. While I know most of it, they vary in many ways.” David, a U.S. Air force veteran is not a stranger to exciting encounters. “You just have to figure it out, then you move forward. It only becomes difficult when you’ve given up. I never give up.” David talked about daily tasks and how he faces the day head on. “I get up at four in the morning and take control of my day. Whether I have PMs schedules or called on a repair, I am revved for the job.” The positive attitude that David lives by each day stems from his share of personal life challenges. Having to raise grandchildren Ashton, Nicholas, and Landon with wife Sheryl was an unplanned surprise that he took on open-heartedly. “Life throws things at you and you’re just gonna have to catch it.” David heartily laughed as he quoted the lines from his favorite movie Rocky Balboa VI.

“May sound corny, but it’s true. Each of us gets hit. It’s a matter of getting back on our feet. At work, it frustrates me if I had to leave for the day not knowing how to fix a problem with a forklift. But if I get it figured it out and know what my next steps would be for the next day, I am happy. The same goes with life. We just have to figure it out.”

We asked David how he would react if a customer says he didn’t do a good job. “Fortunately, I haven’t been told that.” He laughed. “But, if I were I’d ask ‘how can I fix it?’” David believes that earning the trust of customers is key to the success of the business and that’s what he keeps in mind as he visits his customers.

If there was one thing he would like to tell all his customers, it would be “I always tell them the same thing before I turn over their equipment. If you have any problems with it, give me a call, I will fix it.”

This fishing enthusiast likes to kick back during the weekends in an old pair of jeans, keeping it simple, playing softball or baseball with his grand-kids. Eventually, he plans on retiring in the country, laid back, after all he says, “I’m truly just a good old fashioned country boy.”

To request planned maintenance with one of Daily Equipment’s techs such as David, call 1 (888) 867-8241.

Let me tell you something you already know. The world ain’t all sunshine and rainbows. It’s a very mean and nasty

place and I don’t care how tough you are it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain’t about how hard ya hit. It’s about how hard you can get hit

and keep moving forward. How much you can take and keep moving forward. That’s how winning is done!”

“”

Growing up in small town Farmerville, David, a field tech at Daily Equipment Company Shreveport branch, has always loved the simple country life. In his six years at Daily though, tasks of repairing and maintaining highly-advanced lift trucks such as CAT, Mitsubishi, and Jungheinrich come with complexities. It takes expertise, know-how, and problem-solving skills to repair and maintain equipment—not-so-simple traits that make David a valued tech by the company and its customers.

TOUGH CHALLENGES BUILD STRONGER TECHSDAVID OF DAILY SHARES SECRETS TO RESILIENCE

EQUIPMENT SPOTLIGHT

The Mitsubishi FBC15N-18N 4-wheel electric lift truck offers cutting-edge technology. The programmable performance modes can be set to match any application, giving operators the confidence they need to maximize perfor-mance. The energy efficient system produces quick lifting speeds and longer run times to increase uptime and productivity.

PROMOS & SPECIALS• CAT MANUAL PALLET TRUCK ON SALE AT $309• 2000-HOUR PM SERVICE AT $1000• BUY THREE TIRES GET ONE FREE

Hurry! Call your DEC sales professional now to avail of these limited-time offers!

1 (866) 569 - 7138 or visit www.dailyeq.com

EDITORIAL STAFF

BRYANT COUSINS JacksonJOE SYMS BiloxiLEE DRISCOLL New OrleansSCOTTIE SPELL Lake CharlesJONATHAN SCHEXNAYDER Baton Rouge

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