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Daily RAN Maintenance Guidelines Daily RAN Maintenance Guidelines Document Type: MOP Document Number: Huawei-3G-03012012-0001) Prepared By Reviewed By Authorized By Bipin Tiwari/Pra ful Kharche Mahesh Thakwani Hiren Joshi Release On :-03th JAN 2012

Daily RAN Maintenance Guidelines

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Page 1: Daily RAN Maintenance Guidelines

Daily RAN Maintenance Guidelines

Daily RAN Maintenance

Guidelines

Document Type: MOP

Document Number: Huawei-3G-03012012-0001)

Prepared By Reviewed By Authorized By

Bipin Tiwari/Praful

KharcheMahesh Thakwani Hiren Joshi

Release On :-03th JAN 2012

Page 2: Daily RAN Maintenance Guidelines

Daily RAN Maintenance Guidelines

Guidelines for performing the daily maintenance tasks.

1 Monitoring RAN AlarmsThis section describes how to monitor the current alarms of the BSC6900 and NodeB on theM2000 client. The alarms consist of fault alarms and event alarms.

2 Monitoring the Cell Status and Cell ResourcesThis section describes how to monitor the cell status and cell resources on the M2000 client.

3.Checking the Communication Between NEs and the M2000This section describes how to check the communication between NEs and the M2000 in theM2000 network topology.

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Routine Maintenance Guide

3.1 Monitoring RAN AlarmsThis section describes how to monitor the current alarms of the BSC6900 and NodeB on theM2000 client. The alarms consist of fault alarms and event alarms.

3.1.1 Monitoring RAN Fault AlarmsThis section describes how to monitor the current fault alarms of the BSC6900 and NodeB on the M2000 client.

3.1.2 Monitoring RAN Event AlarmsThis section describes how to monitor the event alarms of the BSC6900 and NodeB on theM2000 client.

3.1.3 Collecting RAN Alarm StatisticsThis section describes how to collect statistics on the alarms of the BSC6900 and NodeB on the M2000 client based on the alarm severity and alarm type. It also describes how to save the alarm statistics for easy querying.

3.1.1 Monitoring RAN Fault AlarmsThis section describes how to monitor the current fault alarms of the BSC6900 and NodeB on the M2000 client.

Prerequisite l You have logged in to the M2000 client and the M2000 client communicates with the

relatedNEs normally.

l You have the permission to query alarms.

Procedure

Step 1 On the M2000 client, choose Monitor > Query Alarm Logs. The Filter dialog box is displayed.

Step 2 In the Filter dialog box, set the conditions for querying the alarms.

Step 3 Click OK. The current alarms are displayed on the Query Alarm Logs tab page.

NOTE

It is recommended that you set the daily used query conditions as a template as follows:

1. Click Template in the lower left area.

2. Choose Save As... from the shortcut menu.

3. In the displayed dialog box, enter the template name and click OK.

Step 4 Double-click an alarm to view the details in the displayed Details dialog box.

NOTE

When you click an alarm, you can:

l View the details in the Details area.

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l Obtain the handling suggestions about the alarm by clicking the link in the Handling Suggestion area.

Step 5 Contact the related personnel to acknowledge and handle the alarms not cleared, and analyze and acknowledge the automatically cleared alarms.

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NOTE

Records of the acknowledged and cleared alarms are not displayed in the window.

Step 6 In the Details dialog box, click Modify to record the fault symptoms, causes, and handling procedures of the alarm in the Experience area.

Step 7 Repeat Step 4 through Step 6 to handle the alarms in succession until there is no fault alarm on the current fault alarms tab page.

----End

3.1.2 Monitoring RAN Event AlarmsThis section describes how to monitor the event alarms of the BSC6900 and NodeB on theM2000 client.

Prerequisite l You have logged in to the M2000 client and it communicates with the related NEs

normally.

l You have the permission to query alarms.

Procedure

Step 1 On the M2000 client, choose Monitor > Query Event Logs. The Filter dialog box is displayed.

Step 2 In the Filter dialog box, set the conditions for querying the alarms.

Step 3 Click OK. The current alarms are displayed on the Query Event Logs tab page.

NOTE

It is recommended that you set the daily used query conditions as a template as follows:

1. Click Template in the lower left area.

2. Choose Save As... from the shortcut menu.

3. In the displayed dialog box, enter the template name and click OK.

Step 4 Double-click an alarm to view the details in the displayed Details dialog box.

NOTE

When you click an alarm, you can:

l View the details in the Details area.

l Obtain the handling suggestions about the alarm by clicking the link in the Handling Suggestion area.

Step 5 Contact the related personnel to handle and acknowledge the event alarms.

Step 6 In the Details dialog box, click Modify... to record the fault symptoms, causes, and handling procedures of the alarm in the Experience area.

Step 7 Repeat Step 4 through Step 6 to handle and acknowledge the alarms in succession.

----End

3.1.3 Collecting RAN Alarm Statistics

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This section describes how to collect statistics on the alarms of the BSC6900 and NodeB on the M2000 client based on the alarm severity and alarm type. It also describes how to save the alarm statistics for easy querying.

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Prerequisite l You have logged in to the M2000 client and it communicates with the related NEs

normally.

l You have the permission to collect alarm statistics.

Procedure

Step 1 Log in to the M2000 client. Then, choose Monitor > Query Alarm Log Statistics or Monitor > Query Event Log Statistics on the menu bar. The Statistic Filter dialog box is displayed.

Step 2 In the Statistic Filter dialog box, set the conditions for querying the alarms.

Step 3 Click OK. The current alarms are displayed on the Query Alarm Log Statistics or Query Event

Log Statistics tab page.

NOTE

It is recommended that you set the daily used query conditions as a template as follows:

1. Click Template in the lower left area.

2. Choose Save As... from the shortcut menu.

3. In the displayed dialog box, enter the template name and click OK.

The statistical results are displayed on the Table and Pie tab pages.

l On the Table tab page, the results are displayed in a table.

l On the Pie tab page, the results are displayed in pie charts.

Step 4 Click Save As... in the lower right area and then select the file type and save path to save the results of alarm statistics as a file.

l On the Table tab page, the results can be saved as a .txt, .html, .csv, .xls or .pdf file.

l On the Pie tab page, the results can be saved as a .jpg file.

NOTE

It is recommended that you set the daily used collection conditions as a template as follows:

1. Click Template.

2. Choose Save As... from the shortcut menu.

3. In the displayed dialog box, enter the template name and click OK.

Step 5 Record the alarm statistics information in the Daily Maintenance Table.

----End

3.2 Monitoring the Cell Status and Cell Resources

This section describes how to monitor the cell status and cell resources on the M2000 client.

3.3.1 Monitoring the Cell StatusThis section describes how to monitor the cell status and save the result.

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3.3.2 Monitoring the Cell ResourcesThis section describes how to monitor the cell resources on the M2000 client so that you can determine the current performance status of the cell.

3.3.1 Monitoring the Cell StatusThis section describes how to monitor the cell status and save the result.

Prerequisite l You have logged in to the M2000 client and it communicates with the related NEs

normally.

l You have the permission to run MML commands.

Procedure

Step 1 On the M2000 client, choose Maintenance > MML Command. The MML Command window is displayed.

Step 2 Select the BSC6900 in the left navigation tree. The navigation tree of BSC6900 MML commands is displayed.

Step 3 Run the MML command DSP UCELL to query the running status of all cells. Here, set the parameters as follows:

l Set Query type to BYCELL(Query by cell).

l Leave Cell ID empty.

The execution result is displayed. For the meaning of the result, see the Help Information in the upper right area on the interface.

NOTE

Expected result: The operating status of the cells should be Available. If the result is inconsistent, contact the corresponding personnel for troubleshooting.

Step 4 On the Common Maintenance tab page, right-click and then choose Save As... from the shortcut menu. Specify the file name and path, and then click Save. The result is saved in the specified file.

----End

3.3.2 Monitoring the Cell ResourcesThis section describes how to monitor the cell resources on the M2000 client so that you can determine the current performance status of the cell.

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Prerequisite l You have logged in to the M2000 client and it communicates with the related NEs

normally.

l You have the permission to query the measurement results of the performance counters.

Context

The measurement counters listed in Table 3-2 should be checked to determine the current performance status of the cell.

Table 3-2 Measurement counters of cell resources

PerformanceItem

MeasurementCounter

Description Expected Result

Number of subscribers in the cell

VS.CellDCHUEs

VS.CellFACHUEs

Measurement object: UCELL

Location of the counters:Measurement related to Radio Resource Control > RRC connection setup measurement per cell

The two counters measure the number of subscribers on the dedicatedchannels and on the common channels respectively.

If the values of both counters are0, you can infer that there are no subscribers in the cell. A fault may occur in the cell.

Measurement of the cell RTWP

VS.MeanRTWP

VS.MaxRTWP

VS.MinRTWP

Measurement object: UCELL

Location of the counters: Measurements related to MeasurementReport > Cell TX and RX Power Measurement per cell

These counters measure the uplink load of a cell.

The measurement value has a positive correlation with the cell load.

Procedure

Step 1 On the M2000 client, choose Performance > Query Result. The Query Result window is displayed.

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Step 2 Click New Query... in the lower area. The Query Result dialog box is displayed.

Step 3 Perform the following steps:

1. Select the Object Type or the Function Subset in the left navigation tree.

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2. Set parameters on the Object Settings, Counter Settings, and Other Settings tab pages.

3. Click Query. The query result is displayed.

NOTE

The query result can be displayed in three forms: Table, Line chart, and Bar chart. You can specify the form in the View Type area.

Step 4 Compare the performance counter values with those required for the office. If the values are inconsistent, contact the corresponding personnel for troubleshooting.

NOTE

If the measurement result contains a Reliability field, the measurement result is reliable only when the value of this field is Reliable.

----End

3. Checking the Communication Between NEs and theM2000

This section describes how to check the communication between NEs and the M2000 in theM2000 network topology.

Prerequisite l You have logged in to the M2000 client. The communication between the M2000 client

and the server is normal.

l You have the proper operation authority.

Context

Criterion for the operation: All the NEs communicate with the M2000 normally. If the communication between a NE and the M2000 is disrupted, there is a red cross on the upper left of the NE, as shown in Figure 4-3.

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Figure 4-3 M2000 network topology

Procedure

Step 1 Log in to the M2000, and than choose Topology > Main Topology. The Main Topology tab page is displayed. Check the status of each NE in the network topology. Check whether the connections of NEs are normal.

----End

Postrequisite

In routine maintenance, most communication problems are caused by network failure. Rectify the connection problems of the network and the communication problems will disappear.