Daily Debrief #1, MondayCommunity A – Betsy Duke & Melissa Kelly

Daily Debrief #1, MondayCommunity B – Brent Vanderheide & Lori Murray

Daily Debrief #1, MondayCommunity C – Allison Gambucci & Bob Underwood

Daily Debrief #1, MondayCommunity D – Mike Allen & Cheryl Foilb

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Executive Bank School Objectives

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Retail Bank MarketSim Objectives

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Today’s Daily Debrief Objectives

Introduce Community

Leaders

Introduce Community

Concept

Review what was learned in past two

days

Introduce and Preview Assignment

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Daily Debrief Concept

• Purpose of Community Meetings• Role of the Community Instructor• Schedule• Geography• Retail Bank MarketSim• Process• Deliverables

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Purpose of Daily Debrief Meeting

Discuss issues COMMON to our community

Review output and rankings in our community

Remind you of process and deliverables

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• Facilitate and invoke thinking

• Operate like your CEO by discussing strategy and options

• Challenge your thinking

• Take the place of your manual

• Be decision-makers or teammates

• Give you an answer

Your Instructor Will… Your Instructor Will NOT…

Role of Community Instructor

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High Level Schedule

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Schedule

7:30-9:45 Community Rooms

**7:30 Start Time**

MarketSimPresentations

4:00-5:00

Team Rooms

Tactical CasePresentations

2:00-3:00 JH 101

RegulatoryUpdate

(Hunt)

Development Team ExerciseAnalysis and Presentation

2:30-5:00 JH 101

Live Bank Case: Strategy & Wrap-up

(Allen & Underw ood)

(Hippensteel)

1:00-2:00 JH 101

IntrasessionAssignment

(Gambucci)

10:30-12:00 JH 101

Ethics(Smythe)

10:30-12:00 JH 101

(Smythe)

Ethics1:00-2:30 JH 101

Debrief

8:00-9:00

Community Rooms

Debrief

8:00-9:00

Team Exercise

9:00-10:30 Team Rooms

Decision 5Team Exercise

9:00-10:30 Team Rooms

Decision 6Team Exercise

1:00-2:15 JH 101

CRO/CFOBusiness Plan

Functional

2:15-4:00 Team Rooms

Business Plan Development

Team Exercise

Community Rooms Current Topics3:00-5:00 Team Rooms

Team ExerciseTactical Case Study2:30-4:00 Team Rooms

Performance1:00-2:30 JH 101

Saturday, July 25: No Classes

Presentations

DebriefCommunity Rooms

8:00-9:00

Decision 49:00-10:30 Team Rooms 10:30-12:00 JH 101

Integrated DecisionMaking

(Allen) (Vanderheide)

Analysis II

2:00-4:30 Team Rooms

Decision 1 Team Exercise

1:45-2:30

4:00-5:00

Team Rooms

Business Plan

12:00-1:00

LUNCH

12:00-1:00

LUNCH

12:00-1:00

LUNCH

Comm Rms

Debrief

2:30-5:00 Team Rooms

Decision 2Team Exercise

2:30-5:00 Team Rooms

8:00-9:00 JH 101

Live Bank Case:

Delivery

9:00-10:30 Team Rms

Team Exercise

8:00-9:00 JH 101

Live Bank Case:

Product

9:00-10:30 Team Rms

Team Exercise

10:30-12:00 JH 101

Product Design& Pricing

(Frisbie)

10:30-12:00 JH 101

10:30-12:00 JH 101

Delivery Strategies(Travis)

Leadership II(Callahan)

(Callahan)

Leadership2:30-4:00 JH 101

MarketSimFinancial Reports

(Smythe)

8:00-9:00 JH 101

Live Bank Case:

Customer

9:00-10:30 Team Rms

Team Exercise

4:00-5:00

12:00-1:00

LUNCH

SurfaceOrientation

9:00-10:00 JH 1018:00-9:00 JH 101

8:00-10:00 JH101

Strategic Planning Team Rooms

Team Exercise

3:00-4:00

Comm Rooms

Debrief

1:00-3:00 JH 101

Retail Bank Performance Analysis(Vanderheide)

10:00-12:00: JH 101

Consumer Bankers Association

Executive Banking School: Year 1

and Marketing

(Underw ood)

Sun 7/19

Mon 7/20

Tue 7/21

10:00-12:00 JH 101

Balanced Scorecard(Allen)

10:30-12:00 JH 101

Customer Segmentation

Welcome &Introductions

(Underw ood)

4:00-5:00 Comm Rm

SurfaceWorkshop

1:00-2:30 JH 101

Intro to MarketSim(Allen)

12:00-1:00

LUNCH

Decision 3Team Exercise

1:45-2:30

Comm Rms

Tue 7/28

Wed 7/29

Wed 7/22

Thur 7/23

Fri 7/24

Sun 7/26

Mon 7/27

1:00-1:45

JH 101

ProductFunctional

1:00-1:45

JH 101

DeliveryFunctional

12:00-1:00

LUNCH

12:00-1:00

LUNCH

12:00-1:00

LUNCH

Debrief

8:00-9:00 9:00-10:30 Team Rooms

Team Rooms Initial PlanTeam Exercise Presentation

1:00-2:00 JH 101

MarketingFunctional

12:00-1:00

LUNCH

8:00 8:30 9:00 9:30 10:30 11:3010:00 11:00 12:00 12:30 2:30 3:30 4:301:00 2:00 3:00 4:00 5:00

8:00 8:30 9:00 9:30 10:30 11:3010:00 11:00 12:00 12:30 1:30 2:30 3:30 4:301:00 2:00 3:00 4:00 5:00

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You May Notice that a Rhythm Develops…

REMEMBER: You are in a Community with 4 other Banks and a bank that represents “Mono-lines” and National Players

Computer simulation used to model your decisions and produce results

Team decides who, what, how much, how

Lecture on a topic

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Geography

Main Lecture

Hall – 101 Johns Hall

Community Room –

Here!

Team Rooms

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Team Room

What is it?

How to use it?

Why?

Wireless Access

Visuals

Start with your StrengthsFinder results

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• Community A• Team A1 – JH 101• Team A2 – JH 107• Team A3 – JH 201• Team A4 – JH 208• Team A5 - JH 212

Team Room Assignments

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• Community B• Team B1 – JH 105• Team B2 – JH 111-1• Team B3 – FH 204• Team B4 – FH 207• Team B5 – FH 208

Team Room Assignments

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• Community C• Team C1 – FH 109• Team C2 – FH 110• Team C3 – FH 111• Team C4 – FH 226• Team C5 - FH 227

Team Room Assignments

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• Community D• Team D1 – FH 128• Team D2 – FH 127• Team D3 – FH 126• Team D4 – FH 229• Team D5 – FH 209

Team Room Assignments

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Analyze

Plan

ForecastExecute

ReviewRetail Bank

MarketSimProcess Flow

Your Process

Your Process

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Analyze

Plan

ForecastExecute

Review

Worksheets

Reports

Decision Inputs

Retail Bank

MarketSimProcess Flow

Your Process

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Analyze

Plan

ForecastExecute

ReviewRetail Bank

MarketSimProcess Flow

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Retail Bank MarketSim Web Portal

www.sim1.retailbankmarketsim.com

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Next Steps

• Review materials in “Getting Started”• Discuss the financials for your bank in “Results”• In “Decisions”, in the “Chief Retail Officer” Section in

“Forecasting & Planning” complete the tiles labeled:o Retail Bank Condition Consensuso Management Direction Consensuso MarketSim Strategic Planningo Risk Assessment of Direction Analysiso BSI Analysis

• Select Officer Roles• You have 60 minutes today and 90 minutes tomorrow to

complete the above• Be prepared to present your work to your community

leaders tomorrow around 9:30 am in your Team Room

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Retail Bank Condition Consensus

• Focus on Retail Bank Start Point Reports• Agree on Overall Condition• Hint: Banking is a team sport• Discuss as a team what they do well…could be

short discussion…and list these as strengths• Discuss as a team what they do poorly and list

these as weaknesses• Complete the Bank Condition Consensus

Worksheet

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MarketSim Strategic Planning

• Only complete the following sections of this worksheet:o List in order those segments that are most

attractive to you and why.o Strategy Overlap - What do you think the other

banks in your community will do?o Mission Statement

• This worksheet will help guide your first three decisions

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Management Direction Consensus

• As a TEAM agree on critical steps to lever strengths and improve weaknesses.

• Should be at a fairly high level. Think elements in the Balanced Scorecard Index.

• Complete the Management Direction Consensus Worksheet.

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Risk Assessment of Direction Consensus

• For each item listed on you Management Direction Consensus Worksheet answer the questions listed on Risk Assessment of Direction Analysis Worksheeto What is the impact to Capital?o What is the impact to Asset Quality?o What is the impact to Earnings?o What will the impact be to Liquidity?o Discuss sensitivities to Market Risk?

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BSI Analysis

• Current performance isn’t very useful at this point – you’re tied for FIRST!

• Based on your overall strategy, rank the 14 BSI elements from most important to least (1 for most 14 for least).

• List the key Levers and Decisions that you’ll use to most impact your top 5 BSI measures

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Descriptions are in the MarketSim Overview in the Getting Started section

Select Officer Roles

The Roles are:

Chi

ef R

etai

l Offi

cer

Chief Financia

l

OfficerMarketing OfficerProduct Officer –

Deposits

Product Officer – All Other

Delivery Officer

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Best Practices

• When beginning your analysis start at the top, Balance Sheet & Income Statement

• Use your room’s computers and projection equipment

• Designate an official input person. The last to “save” any individual page is what the simulation will read

• As with any software – SAVE as you go!• As with most internet connections you will time

out – Save as you go!

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So what am I supposed to do now?

• Review materials in “Getting Started”• Discuss the financials for your bank in “Results”• In “Decisions”, in the “Chief Retail Officer” Section in

“Forecasting & Planning” complete the tiles labeled:o Retail Bank Condition Consensuso Management Direction Consensuso MarketSim Strategic Planningo Risk Assessment of Direction Analysiso BSI Analysis

• Select Officer Roles• You have 60 minutes today and 90 minutes tomorrow to

complete the above• Be prepared to present your work to your community leaders

tomorrow around 9:30 am in your Team Room

Have Fun!

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