Dafuq Solutions Detailed Company Profile with Listed Services

PA S S I O N | I N N O V AT I O N | C R E AT I O N | D E L I V E R E D

1. Overview 2. Value Proposition 3. What We Do & How We Do It 4. Outdoor Advertisements 5. Social Media Marketing & Its Impact on Business 6. Social Media Servicing 7. Public Relation & PR Services 8. Website Development & Complete Web Solutions 9. SEO & ORM Services 10. Bulk SMS Services 11. Bulk Voice Call Services 12. Bulk Email Services 13. IVR & Your Own Call Center Services 14. Customized Sales & Marketing Approach 15. Global Resource Division 16. Why Dafuq ? 17. Corporate Experiences 18. What Can You Do Next ?

© Dafuq Solutions Pvt. Ltd. 2013. Confidential: Not for Distribution.

What is Dafuq? (Apart from an internet slang that translates to wide eyeballs and OMG!)

Dafuq Solutions is the only service provider which brings together Business & Branding Solutions on

one single platform. We provide launch pad to Technology, Media, Entertainment & Consultancy

services. Every artifact and service that we offer is tailor made not just to meet, but to exceed your

business expectations.

We could have named it something as typical as ‘abc Solutions’, or a fancier ‘ Best Business

Providers’ , but we didn’t!. We are not here to be typical, or just another business solutions company.

We are here to stay, and while we do that –we are going to raise some eyebrows!

So be prepared to go DAFUQ!


Obviously you are not convinced, nor should you be, until you hear us out.

Our team is fresh, and new school. It presents new ideas that are innovative and out of the box, hence helping

us provide you the Utopian solutions with a twist. We work with the newest technologies and the showcase

trending developments to present you a customized idea.

An idea that would make you shout, “DAFUQ”.

Dafuq Solutions is a one stop shop for all your business needs.

It’s time to, Raise Your Eyebrows

If you are a super hero fan, we are your Batmobile to success (accelerating at the highest rate)

If you are a Bollywood fan, we are Salman Khan to your movie (spells instant success)

If you are a book lover, we are The God Of small Things (Indian at roots, but of international

standards)

We told you. We customize solutions according to your need.


Retain your clients and provide interactions that re-energize your brand & services.

The most successful organizations leverage public relations services to carve out an identity for their own brand that resonates with prospects.

We deliver IT services, Human Resource staffing, consulting and business solutions delivering real results to businesses all over the globe.

We strive to be the most reliable and creative Event Management Company by delivering a high standard of quality.


We have a history in print and broadcast journalism which enables us to think the way that members of the media do when we develop materials and resources for the media and conduct outreach. Instead of pitching the media, we engage them in an ongoing dialogue so that when you're ready to tell your story they are ready to listen.

> Personality Management > Brand Management > Advertising & Design > Online Promotions > Product Placement > Product Launches > General Publicity > Viral Email Marketing > Brand & Personality Profiling > Social Media Marketing & Servicing



PAN India presence to provide diverse and Nation-wide Coverage to Clients

Pan-India presence with Airports, Metro Stations & Outdoor Spaces

•Ahmedabad

•Pune

•Goa

•Mumbai

• New Delhi, NCR

• Lucknow

•Kolkata

•Chennai

•Calicut

•Tirupati

•Cochin

•Trivandrum

24x7 Visibility

Nation Wide Coverage

Excellent Execution

• All round visibility, diverse options

and real time service to clients.

• Roll-out of a nation-wide campaign

without any implementation challenges.

West North

East

South • Excellent service network with 24x7

support across India.

• Fastest execution turnaround time in

the industry •.


Reach out to the maximum potential audience by increasing visibility and frequency of advertisements. Attract existing and new consumers by increasing brand awareness.

Captivate the audience through size, placement and intensity of the messaging. Increase brand awareness and recall value.

Attract the audience with creativity in brand positioning. Introduce a "wow" factor through placement, innovation and size of advertisements.


Create experiential touch-points for customers. Innovative advertising solutions that are aimed towards bringing out product USP and increasing brand recall and retention value.

The explosion of social media means businesses of all sizes have an equal chance to compete for brand awareness. Marketing tools are developing so rapidly, it can be difficult to keep up with the latest trends. Let us help you to implement the most effective online awareness marketing strategy exclusively for your brand. Social Media Audits to find out how your online presence ranks compared to others in the industry. Social Media Planning to develop a strategy for effective social media outreach. Social Media Campaign Management to outsource your Facebook, Twitter and other social media channels and free up your staff time for customers. Blog Development to develop and refine your blog for search engine optimization and brand awareness.




Month Platforms Plan of Action

First Facebook & Pinterest • 1 cover page per week •14 marketing posts per week (data & pictures) • 1 poll every week

Second Introduction of Tumblr Or a Blogging Platform

• 3 blogs per month integrated with above mentioned platforms • Same plan of action for Facebook & Pinterest

Third • Introduction of Twitter • Introduction of Facebook Advertising Campaign

• 20 tweets per week promoting the blog posts, Facebook page & website • 2 contests per month for free listing on Facebook • Management of Facebook Ads as per business requirement

Fourth • Introduction of LinkedIn • All social media platforms interlinked on a single CRM

• Discussions on LinkedIn • Uniformity of Data & Pictures on all channels • Contest Illustration on all channels

Fifth • Start Pitching Sales • Same strategy for all media channels will be followed • Start pitching sales through our social media channels.

Sixth - Rest of the Year

• Introduction of Social Media Servicing

• Introduction of Social Media Servicing which will run parallel with the contact center


Why Us? •Approaching various media tools •Drafting communication materials •Generating third party opinions •Spokesperson profiling •Organizing bridge building meetings •Placement on industry stories •Strategic consultation

We are a Public Relations driven marketing communications agency. We provide fully integrated multidisciplinary marketing services to build awareness and sales for our clients. A public relations component is integral to most of the strategic marketing services we offer. Impact of PR Services on Business •To create mass awareness •Spread positive phenomena •Mitigate crises •Enhance corporate identity •Build familiarity & increase recall value •Positive image building •Abridge the existing gap between media •Social media visibility •Strategic movement


OUR PR SERVICES

•Media alerts

•Creation of press materials

•Competitors analysis report

•Press seminars

•Coverage report

•Media monitoring

•Weekly report

•Weekly social media report

•Monthly dossier

•Quarterly plan

•Translation of articles

•Brainstorming ideas

•Spokesperson training

•Drafting media queries

•Client servicing



We are present at all the channels where customers interact i.e. calls, emails, chat and social media. Our contact centre teams are equipped to handle customer interactions through all these channels. There's nothing better for catering sales than delighted clients. Their guests are all potential customers, and they are likely to spread the word about you to family and friends in need of a caterer.

•Corporate Solutions •Contact Center Services •Technical Support •Back Office Solutions •Website Development •Internet Marketing •Billing & OSS System

•Data Analytics •Interactive Voice Responses •Customer Relationship Management •Toll Free numbers •Bulk SMS •Mailer Campaigns •Social Media Servicing

Planning & Analysis

Interface Design

&

Prototype

Coding

&

Specification

Launch

&

Testing

Maintenance

&

Enhancement

Discover



We offer fully customized web development services based

on the your requirements and business goals. We make

the right use of modern technologies like PHP, ASP.net,

Ajax, Flash, Flex, .NET, LINQ, Cold fusion to give the right

application as per your need.


We are very proud to have worked on a wide variety of software development project for a vast number of global customers. Our expertise truly lies in our cross-domain knowledge. This gives us a crucial edge over “expert” competitors with a narrow focus on some areas. Our expertise comes to the fore beyond coding in areas as diverse as Product Lifecycle Management, Quality Management. We have engaged successfully with clients in verticals as services diverse as automotive, electronics, health management, interactive advertising and media, banking and finance, transport and logistics, education and manufacturing. Applications we have developed include: • Market Research Software • Workflow Automation • Retail Point-of-Sale (POS) Software • E-commerce Applications • Healthcare Management Software • Contact Centre Management Software • Content Management Systems (CMS)


Why A Good Web Site Matters To Your Business?

For most businesses, a web site is one of the most important investments you can make. Entrepreneurs are either overspending or under spending on their web sites, and many have no idea what they’re doing or why. A good, solid website really matters to your business. We provide you with the core components which your web site needs to work well for you at an affordable cost. •Your web site reflects you as a business owner and professional

•Your web site can mean extra local business.

•Your web site can mean global business.

•Your web site can generate media interest.




Expandable 5-10 page CMS website • 3 Initial design concepts to choose from (by 3 different designers) - additional layouts will be charged. • Static Header included (in Lieu of Static Header, optional Flash Header) • Customer Contact Form - Get Leads/Feedback from website in your Email (up to 8 fields) • Search Engine Friendly Web Design with free Sitemap page • Dedicated Project Manager - Email, in person & phone support - We hold your hands • Complete customer satisfaction and Unlimited Rounds of Revisions during the design stage. Content Management System (CMS) • Ability to manage all content of website with No design knowledge required to maintain your website. • Easily add/delete/edit text, menu items, images, video/audio files, media files etc. in the content area. • Training tutorials and videos provided

Ability to add UNLIMITED additional pages at your own convenience • Your website can be as large or small as you want with • Add new pages yourself at any time without paying extra and without any professional help Super Search Engine Friendly Marketing Blog • Post articles or entries at your convenience • Allow comments on your articles or entries • Approximately 15 of top 20 websites on Google search results have Blogs. • Excellent marketing tool and search engine visibility booster

Search Feature • Allow visitors to search the content of your website. • Search feature helps improve your visitors experience. Social Networking Links • Link your website to your social networking accounts (ex. Twitter and Facebook). • Includes unlimited linking to your social networking websites. Yearly Web Hosting • 5 Email Accounts AT YOUR DOMAIN NAME • Excellent Iconic Control • Unlimited Bandwidth • Unlimited Storage space for website files • 2GB of email storage Please note 100% of cost is included in advance payment amount Yearly Domain Registration • Includes the yearly registration fee of 1 domain name • Cost covers most domain names, additional charges may apply for certain domain names • Do not advertise your domain name in any manner until your project manager has confirmed its

registered


Search Engine Optimization & Marketing, achieving top 10 rankings in major search engines like Google, Yahoo, Bing, MSN, AltaVista, Lycos etc..

Search engine optimization (SEO) is the process of improving the volume and quality of traffic to a web site from search engines via "natural" ("organic" or "algorithmic") search results. SEO helps to ensure that a site is accessible to a search engine and improves the chances that the site will be found by the search engine. It is the process of choosing targeted keyword phrases related to a site, and ensuring that the site places well when those keyword phrases are part of a Web search. The practice of designing web pages so that they rank as high as possible in search results from search engines. SEO helps to ensure that a site is accessible to a search engine and improves the chances that the site will be found by the search engine. SEO GOALS •Achieving a high ranking on the search engines

•Boost sales / Increase your return on investment •Improve your competitive edge

•Expand customer base and target audience

•Growth in site traffic



Off Page SEO Services are the best way to get more website traffic. Off page factors include relevant back links to the website, as well as anchor text. Back links are very important for Google for generating traffic to the website: Off Page SEO Services Include Blog Submission Article Submission Directory Submission Social Bookmarking On-Page factors are related directly to the content and structure of the website. On-page optimization involves modifying keyword frequency in the URL, Optimizing Title, Headings, Hypertext Links and Body text. On Page SEO Services Include Title tag optimization Description tag optimization Keyword tag optimization Image Optimization PDF Optimization



Initial Website analysis Website Analysis

First month

Detailed Competition Analysis and report Prepare Search Engine Optimization Strategy report of all the websites of SMC Keywords Research Keywords placement on website's targeted pages Initial website status report

On-page Optimization Website Structure Optimization

Second Month by the end of second month, we will manage to finish all on-page optimization work on website. However if required then we

will keep on making changes in future on a regular basis as per requirement of website SEO

URL Structure optimization Keyword Factors: Keyword Proximity, Placement, Prominence Content Optimization Image Optimization Anchor Tag Optimization code optimization Meta tag optimization Google Canonical Optimization Google XML Sitemap Creation & Regular updation Google,Yahoo! Bing webnaster tool submission Google Analytics Setup & Monitoring Robots.txt Optimization Website Internal Linking on relevant Anchor Tag Google Local Listing and Optimization Duplicate content checking W3c validation H1/h2 tags Optimization creation of new optimized pages(if required) RSS Feed Creation

Off Page Optimization Manual Search Engine Submission

Third Month Off-page SEO activities and Content Marketing activities are on going process and will keep on working on these activities regular basis

during the website SEO tenure.

Google,Yahoo! Bing Local Listing and Optimization Manual Relevant Directory Submission(Only Quality directories) Local / Niche Directory Submission Article submis sions Press Release Creation Press Release Distribution Blog commenting Classified submission Business directory submission Social Bookmarking Pdf/ppt creation submission RSS Syndications Create Blogspot/Wordpress blog and regular updating Video Marketing Guest Blogging Infographic Submission Forum posting Participant in Questions and Answers websites

Reporting Monthly Ranking Report

Monthly Reporting Traffic Reports Website Performance Reports Monthly Activities Reports Latest Online Marketing and Search Engine Trend Updating


Are your able to retain your clients and provide interactions that re-energise your product and brand? Our goal as a company is to have customer service that is not just the best but legendary. Your most unhappy customers are your greatest source of learning. Spend a lot of time talking to clients, discuss their business needs and goals. You’d be amazed how many companies don’t listen to their customers, however, we at Dafuq Technologies are different in this respect. It is rightly quoted by Benjamin Franklin “Well done is better than well said.”



Main Features of BULK SMS Solutions : 1. Send SMS from anywhere through our web

Based App. 2. No Setup fees 3. No hidden cost 4. No monthly commitments 5. Delivery reports 6. API's to integrate with your Application 7. Schedule SMS to be delivered anytime without

manually sending it each time 8. Auto DND Filtration at our Server 9. Send Both Transactional and Promotional SMS 10. Create Users & Resellers under you

Route Average Delivery Timings

Marketing 0 to 20 minutes

Informational 0 to 10 minutes

Terms & Conditions 1. Above rate are subjected to change as per TRAI or our Company rules 2. Sender ID’s are available only on Transactional Route. 3. Sender ID’s are subjected to approval and should have 6 characters long & should be Alphabets. 4. Only 9.10 am to 8.45 pm SMS delivery on all routes except “Marketing” 5. SMS will not be delivered to DND Numbers except on “Transactional Route” 6. Prices are exclusive of all Service Taxes (12.36%) 7. Please refer the terms for allocating “Transactional Route” Approximate Delivery Timings Note : The above output is just an average mathematical calculation based on our TPS and average traffic which might be vary depends on the traffic and other technical grounds. A genuine database is sure to give a delivery percentage between 95 to 99%.


Main Features of BULK VOICE CALL Services: •Personal Touch: Voice message has greater emotions compared to text; hence a more personal way of communicating on Mobile and Landline. •Reach out to large Indian target audience which is not well versed in English language. •Get instant response by using interactive features (Asking users to press a key for their response). •Complete real-time reporting to measure the response of the campaign. •Extremely helpful for marketers who want to promote their products/services in rural market. •Send message in your own recorded voice (no system generated prompt).


Bulk Email Marketing Software Solutions offers outstanding email campaign design flexibility and industry leading tracking and reporting services

•Create personalized HTML email marketing messages with our easy to use, MS-Word

compatible editor or import your own HTML email messages.

•Use one of our 1,000+ (The biggest selection in our industry) professionally designed email

templates or upload your own design with our easy to use editor.

•No HTML knowledge necessary! Track your messages, events and surveys with real-time

results

•Manage all your email marketing campaign lists with our extensive list management features.

Don't worry about removing bounced email addresses or those who ask to be removed - Bulk

Email Marketing Software Solutions automates it all.

•Send a one-time blast or sign up for the monthly email marketing software services

customized for your own needs.



Project a Big Company Image - Perception is Reality You want to impress your callers and convey a big business image, but want to avoid the expense of a real telecaller. You can create the appearance of multiple departments and project a professional business image. Never Lose a Business Lead -Every call is Important The business is getting competitive, what if a big order was lost because your phone was powered off when the customer called. From our website, you will get a list of all the customers who called you and whose call was missed. Get Calls When Not in Office - Business is on the go You’re out on the go, but expecting that crucial phone call. Enjoy the convenience of having your calls routed to your home, mobile, or any number - so you'll never miss another important call. Move Office but not Phone -Phone Number for Life Your business is growing; you want to move to a bigger office but are worried about customers calling old number. Your Own Call Center or Jansamwaad number will go where your office is. No Hardware – No Software – As Easy as your Email.


Jansamwaad Features Customized YOCC

Exclusive Jansamwaad Number ü

Multiple Call Attendance Facility ü

Multiple Language Support ü

Detailed Call Log ü

Online Complain Recording ü

Background Music ü



Partnering for Success: Transitioning from Shared Services to Global Business Services


We research, we analyze, we understand. We share our insight with clients—information that is relevant,

practical, and most importantly actionable—to help them see possibilities, seize opportunities, and manage

change to propel their business forward

•Acquire, retain and increase the value of customer relationships •Strengthen your brand preference •Deliver targeted messages that engage the customer and drive action •Optimize customer communications using multiple channels •Convert prospects to buyers •Reach audiences at the optimal time to produce sales •Drive leads to your sales teams or retail locations •Achieve unparalleled customer interaction management •Increase utilization of lower cost payment options

Our Professional Consultancy Services through its Global Resource Division (GRD) helps

organization source, recruit and manage their most important assets - Human

Resources. We have extensive experience in sourcing teams to service clients. This gives the

client the flexibility to rely on one source for resources and provides us the edge required

to ensure that the team dynamics works to the advantage of the client both in terms o f

t h e quality and cost. Such models have been tried and successfully implemented by

management team on numerous occasions across globe for clients with differing objectives

and cultures.

Our Staffing Service are:

-Temporary Staffing (St Term)

-Permanent Staffing

-Long Term Contract Staffing

-Project Staffing


Whether you want an exciting and lavish entertainment night, a Business Conference, a corporate event, an Elite Fashion show, a mesmerizing Wedding, a Music Concert, Artist Management or even a crazy Bachelor night, we will do it for you at the most competitive rates in the market. We guarantee you that we will make your day special.

•Corporate Events •Product Launch •Customer Meets •Dealer Meets •Seminar •Conferences •Road Show •Celebrity Management •Celebrity Coordination •Band Management

• Artist Management •Wedding Events & Theme Parties •Fashion Shows •College Festivals •Sports Management •Institutional Events •Online Events •Cultural & Charity Events •Fund Raisers & Gatherings •Music, Light, Sound, Decorations


Raise The Bar! Make Your Next Event, Your Best Event Creative solutions that achieve your objectives on time, within budget and in a memorable manner are part of what makes Dafuq Entertainments an award-winning event and project management company. We organize and provide the following services to our clients: Accommodation for guests. Budget management. Catering services. Venue selection . Transportation arrangements for guests including booking and tours. Décor planning, briefing and communication with suppliers. Entertainment sourcing, briefing and management. Equipment (e.g. electronics, sound equipment etc.). Event management in both planning and execution stages. Furniture placement. Event staffing sourcing, briefing and training. Invitation design, branding and distribution. Gift (corporate and personal) planning, purchasing and branded packaging. Photography and video organization and management. RSVP guest list management. Event program design, printing and branding. Security staffing and management




Services Business SP’s Branding SP‘s Dafuq Solutions

Contact Centre

Data Analytics

Technical Support

Complete Web Solutions

Consultancy

Social Media Marketing

Social Media Servicing

Public Relations

Traditional & Online Media Promotions

Corporate Events

Cost effective

Quality Analysis

Innovation

Confidentiality

*SP

’s: S

erv

ice

Pro

vid

er



•Give us a call to explain you more about our services •Call us to do an Audit in your organizations to understand your requirement •Ask for an Analytical Feedback •Ask for a Proposal

Let's Talk Corporate Office : 108, Vishal Chambers, Sector 18, Noida - 201301 Registered Office : A-758, Shastri Nagar, New Delhi -110052 [email protected] http://www.dafuqsolutions.com Tel : +91-120-6121388/4318188 Mobile : +91-9717395432, +91-9871115274


Documents

Dafuq Solutions Detailed Company Profile with Listed Services