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Sandy Boucher, Barry Kuang, Grant Thornton LLP December 7, 2016 Cybersecurity – How to protect yourself and your company?

Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

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Page 1: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Sandy Boucher, Barry Kuang, Grant Thornton LLP

December 7, 2016

Cybersecurity –How to protectyourself and yourcompany?

Page 2: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Grant Thornton Canada

2© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

$597millionin revenue

over

2,700professionals

378 partners/principalsand

CanadiansnapshotReported combined 2015 statisticsfor Grant Thornton LLP andRaymond Chabot Grant Thornton,who together form Grant Thorntonin Canada, the Canadian memberfirms of Grant ThorntonInternational Ltd.

9 consecutive years (2008-2016)

143over

Canadianoffices

Page 3: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Three areas of focus for today

INTRODUCTION

3© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Update on current cybersecurity risks and trends

Overview of two recent data breach scenarios

Overview of what companies need to do to

Page 4: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Our latest research reveals that cyber attacksare taking a serious toll on business

CYBERSECURITY RISKS & TRENDS

4© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

The Grant Thornton International Business Report (IBR), a globalsurvey of 2,500 business leaders in 35 economies

Page 5: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Our latest research reveals that cyber attacksare taking a serious toll on business

CYBERSECURITY RISKS & TRENDS

5© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Nearly half of firms areputting themselves in the

firing line with nocomprehensive strategyto prevent digital crime.

Page 6: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Who and what is out there?

CYBERSECURITY RISKS & TRENDS

6© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

The whyFinancialIdeologicalRevenge

The whoCriminal enterpriseCyber insiderScript kiddiesHacktivistTerroristNation state

Criminal hackersNation state – defence &

commercial IP, any relevantintelligenceLarge syndicates – custom built

malware, targeted at significantenterprises. Seeking PII, financialand banking infoLower level groups/individualsfinancial gain, ransomwarefun/challenge

Page 7: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Employee Enabled Threats

CYBERSECURITY RISKS & TRENDS

7© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

The howSocial engineering

Clickbait: link or attachment

Drive by downloads

Watering hole attacks

Social networking attacks

Phishing

Spear phishing

Ransomware

CFO Fraud/whaling/BEC

Mobile malware

What are they After?

Financial gain

Personal Identifying Information

Financial/banking information

Intellectual property

Competitive intelligence

Page 8: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Clickbait

CYBERSECURITY RISKS & TRENDS

8© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 9: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

SymantecOperationShady RAT

CYBERSECURITY RISKS & TRENDS

9© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 10: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

SymantecOperation

Shady RAT

2006 – 2011

intrusionslasted from

1 – 28months

CYBERSECURITY RISKS & TRENDS

10© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 11: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Carbanak bank attack

CYBERSECURITY RISKS & TRENDS

11© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 12: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Sample AlphaBay (a dark web marketplace)

CYBERSECURITY RISKS & TRENDS

12© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 13: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Who and what is out there?

CYBERSECURITY RISKS & TRENDS

13© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 14: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Who and what is out there?

CYBERSECURITY RISKS & TRENDS

14© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 15: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

DyreMalware

CYBERSECURITY RISKS & TRENDS

15© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 16: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

DyreMalware

CYBERSECURITY RISKS & TRENDS

16© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 17: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Ransomware & other tools are cheap

CYBERSECURITY RISKS & TRENDS

17© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 18: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Ransomware & Extortion

18© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

CYBERSECURITY RISKS & TRENDS

Page 19: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Employee Response Rate to Cyber Attack byEmail

CYBERSECURITY RISKS & TRENDS

19© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 20: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

https://www.nomoreransom.org/

CYBERSECURITY RISKS & TRENDS

20© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 21: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Case Studies

DATA BREACH CASE STUDIES

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Page 22: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Ransomware Attack – 2016 Canada

DATA BREACH CASE STUDIES

22© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

1. Client server is hit by a ransomware employee clicked on anemail attachment

2. No AV system present

3. "Backup system" was on an external USB drive – attached at thetime of the attack and encrypted

4. Did not pay ransom before due date had to rebuild files frompaper documents

Page 23: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

RansomwareAttack –2016 Canada

DATA BREACH CASE STUDIES

23© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 24: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Ransomware Attack – 2016 Canada

DATA BREACH CASE STUDIES

24© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 25: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

RansomwareAttack -Canada

DATA BREACH CASE STUDIES

25© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 26: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Ransomware Attack - Canada

DATA BREACH CASE STUDIES

26© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 27: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Ransomware Attack - Canada

DATA BREACH CASE STUDIES

27© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 28: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Ransomware Attack - Canada

DATA BREACH CASE STUDIES

28© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 29: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Ransomware Attack - Canada

DATA BREACH CASE STUDIES

29© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 30: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Server breach case - Canada

HOW TO PROTECT YOUR ORGANIZATION

30© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

1. Client server is hit by a ransomware. mention of earlier "bot net"problem that was fixed by their IT.

2. External IT support is a travel agent away on a 2 month trip

3. Available logs went back to 2015-10-8 (6 months before thediscovery)

4. The victim struggled to get rid of the problem by installingmultiple anti-virus solutions.

5. Breached by multiple IP addresses from around the world

6. Server was used to buy and sell online gaming equipment

Page 31: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Serverbreachcase-Canada

DATA BREACH CASE STUDIES

31© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 32: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Serverbreachcase-Canada

DATA BREACH CASE STUDIES

32© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 33: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Serverbreachcase-Canada

DATA BREACH CASE STUDIES

33© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 34: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Serverbreachcase-Canada

DATA BREACH CASE STUDIES

34© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 35: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Server breach case - Canada

HOW TO PROTECT YOUR ORGANIZATION

35© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

» System breached through remote desktop service, used by clientfor smaller office

» Router was not properly configured AND no proper firewall used

» Multiple hackers able to breach security with brute force attack

» Initial breach symptoms not properly understood by management

» Eventually lost all their data over their busiest time of the yearAND required a complete rebuild

» Unable to access any systems including payroll, email, clientmanagement software etc.

Page 36: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

What we are seeing

HOW TO PROTECT YOUR ORGANIZATION

36© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

» Cyber awareness is very low for both management & employees

» 85% of cyber incidents we have dealt with have been ransomware

» 98% of victim organizations did not have commercial AVsoftware

» 99% of victim organizations did not have sufficient data backup

» 100% of victims used outsourced IT contractors

» 99% of infected computers were Windows based

» In more sophisticated hacks, time to discovery is months or longer

» Low level of knowledge on cyber insurance

Page 37: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

What we are seeing

HOW TO PROTECT YOUR ORGANIZATION

37© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Page 38: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Network Perimeter Security

HOW TO PROTECT YOUR ORGANIZATION

38© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Traditional responses to cyber threats havebeen IT based and focused on what we canbuild to protect our systems and the datathey contain. Network Perimeter Security

Recently the focus has changed to a morecomprehensive approach – cyber threats are abusiness issue, not an IT issue.

Forward thinking organizations tend to view theproblem differently.

What is out there that we should worry about?

What information and data assets do we have thatneed protecting?

Where are the weaknesses in our system?

Where should we focus our resources tomaximize the impact?

Page 39: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Network Perimeter Security

HOW TO PROTECT YOUR ORGANIZATION

39© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Perimeter defence is obsolete

Defence in depth or layered defence

Awareness

Staff training – the human firewall

Adequate backups (offline & physical)

Risk assessment

Resilience

Cyber insurance

Page 40: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Cybersecurity Functions and Elements

HOW TO PROTECT YOUR ORGANIZATION

40© 2016 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Governance Policies Risk assessmentand system

reviews

Data privacy Incident responseand

investigations

Digitaltechnology

security

Payment security Businessresilience

Third-partyassurance

Identity andaccess

management

Security trainingand professional

development

Page 41: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Number points

41© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

Managementawareness. what data &systems are vulnerable

Risk assessment – whatare your key digitalassets, vulnerabilities?

Train employees, cybersecurity awareness bestpractices

Ensure AV, firewalland backups areadequate

Assume a breach willhappen and planaccordingly

Have a cyber incidentresponse plan. Who, what,how, remediation,recovery, communication

Page 42: Cybersecurity – How to protect...» Cyber awareness is very low for both management & employees » 85% of cyber incidents we have dealt with have been ransomware » 98% of victim

Audit • Tax • Advisory© 2016 Grant Thornton Corporate Finance Inc. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

www.grantthornton.ca

Sandy Boucher,Senior Investigator, GrantThornton LLPT +1 416 369 7027E [email protected]