CYBER LITERACY

CHAPTER 10

ONLINE SHOPPING: E-COMMERCE UNVEILED

We will be learning about buying things over the internet. Also, we will discuss dangers of online shopping, and assessing credibility of e-commerce sites

OVERVIEW

E-commerceM-commerceBrick-and mortarTraditional commerceStorefrontsClick-and mortarE-storeOnline marketplace

TERMS TO KNOW

Auction siteThird-party web storeClassified siteElectronic shopping cartElectronic payment

servicesPayPal

E-commerce-the buying and selling of goods over the internet

M-commerce- the buying and selling of gods using a mobile device

Brick-and-mortar – a store that exists in the real worldTraditional commerce- shopping at a brick-and-mortar storeE commerce video

E-COMMERCE

Some stores offer their products online because it’s less expensive to sell online rather than in store

Anyone can shop at online stores- from any location

TRADITIONAL COMMERCE AND E-COMMERCE MERGE

Inventory- more availability

Collections- more rare items can be found online

Convenience- you can shop at home and have it sent to you

Comparison shopping- finding the best deal

Business opportunities- people can sell their things online

such as Etsy.com

WHY SHOP ONLINE?

1. Company storefronts

-Storefronts- a website where customers can purchase goods online

-Click-and-mortar -companies that have brick-and-mortar stores as well as websites

2. Individual’s E-stores

-E-stores-any e-commerce site

3. Online marketplace- an online site where many different retailers sell goods

WHERE TO BUY

a. Auction site- sellers post items for buyers to bid – example: EBay

b. Third-party web store- sellers post items at a fixed price- example: Amazon

c. Classified site- sellers post items they want to sell and buyers contact seller for price – example: Craigslist

3 TYPES OF ONLINE MARKETPLACES

Uncertainty- you can’t physically see and touch the productDishonesty- sellers may not be honest about what they are selling

Unsecured sites/ identity theft- unsecured sites may mean your identity information could be stolen

Hidden costs- shipping and handling are not usually included in price

Personal safety- be safe because you don’t know the seller

Online shopping safety video

DANGERS OF ONLINE SHOPPING

Electronic shopping cart- a tool that allows buyers to pay for items online Credit cardsDebit cardsChecksElectronic payment services- allow you to receive and make payments through the internet

PAYMENT METHODS